I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

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HT201401 When last charging my iphone 5 it got really hot, and then the screen went black. Now my phone wont turn on, register when i plug it into the computer, reset, or charge.

I've already tried plugging it in to reset-nothing.
I've tried holding the top and home button-nothing.
Plugging it into the wall-nothing.
Using a different cord- nothing.
this is an iPhone 5. with whatever ios system that came with the iphone 5. did not upgrade to the ios 7 yet.

Hi jscheilling,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
Judy

I have an ipad4 it was working all of a sudden the screen went black?

PLEASE help!

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT1420 i tried updating the software on my i pod touch, and it looked like it was working cause it said "verifying update". but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes

i need help. i tried updating the software on my ipod touch, and it looked like it was working fine, because it said "verifying update", but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes icon. what do i do?

Your iPod has dropped into Recovery mode. You'll need to restore it via iTunes on your computer.
http://support.apple.com/kb/ht1808
Regards.

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the the on and menu button to reboot it and so it shut of and came back on and been on the loading screen for an hour. What can I do to fix it?

Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?

- Let the battery fully drain. After charging for at least an hour try here:
iOS: Not responding or does not turn on

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command p r, what else?

My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?

A four year battery could be dead. I'd contact an Apple Service Center.

How to fix iphone 4 that the screen went black but it is on

My iphone 4 screen went black but the light is on. I can hear the phone rings and other sound from the screen but I can't answer the phone. The screen won't come on. What to do?

Try resetting: Press both the home and on/off buttons for 10-30 seconds, until the Apple logo appears. (No data loss)

About a week ago, water got into my headphone jack of my IPhone 4s and it was working fine for a few hours but all of a sudden the screen went black and I can't turn it back on. I put my phone in rice for a few days but the screen is still black.

However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!

The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.

If i update my iphone 4 to the ios5 will it erase all my stuff on it if i use a new computer and a new itunes with nothing on it?

can anyone tell me if i update my iphone to the new ios5 will it erase all of my personal things on it if i use a new computer and a new itunes that has nothing on it? or will the back up save all my music and pictures and stuff like that? thanks

I had to go through this today (got a new computer recently). I ended up pluggng in my phone to the new computer and then doing a sync and a backup, and Image Capture to get all your pics just in case. Then I did an update check wnen iOS 5 became active and it said that it was going to erase everything and I hit OK. And after that install was complete, I did "restore from backup" which said it would restore everything that was backed up except the new iOS 5 firmware (that stayed put). Just a few tweaks here and there and it all worked for me.
Hope this helps a bit

Stupidly i reset my ipod while it was updating ios6. it now wont come up when i plug it into my computer and just presents a white screen all the time. is there anything i can do?

I reset my ipod using the home and sleep buttons while my ipod was in the middle of installing ios6 it now will not respod to being connected to my computer and only presents a white screen. is there anything i can do?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

How do i reset my iPhone5, all the sudden the screen went black and now it is a brick

Well there's not much more to say. The phone has been working just great! I have everything on it and now out of the blue! Screen goes black and it's a brick. The OS is 7.0.4

thanks! That worked, problem solved!

My iphone 5 will not charge from a plug socket or through a USB, on my computer it is displaying USB device not recognized but it used to charge fine can someone help me?

i have had my phone since christmas, i recently returned it because of white boxes at the top of the screen, i got a new iphone all together because the problem could not be fixed. my phone was working perfectly and now all of a sudden it will not charge and i do not know why, please can someone help me try to solve this issue.
thank you.

can someone please help me!

So I need a little help. Starting Thursday night I was on my iPad and all of a sudden the screen went black from left to right. Ann then Saturday night it kept doing this every time I put it on. I tried rebooting it. Any suggestions?

What the title says

Had a call with the apple support and my ipad will be replaced with a new one.
I think you have to call apple too, because there seems no way to get it up running again.

How can i fix my iphone 4s ? the screen went black and wont turn back on.

ugh

Hi sandy,
Have you tried a reset? Hold down the Home and Power buttons at the same time for up to 20 seconds. Hopefully the Silver Apple will display, which will mean the phone is resetting (no data will be lost). As soon as the Silver Apple appears, release the buttons, and wait until the Home screen comes back on.
You should be OK after that.
Good luck!
Cheers,
GB

I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

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