Ibase component relationship change

Hello experts,
I need to update the ibase warranty component relationship tab under IB52, please suggest me any function module or table to update it.
Thank you.

Hi Arun,
Use Function Module CRM_IBCWTY_IL_API_CREATE.
iv_object_guid = Product Guid (i.e Component for which warranty has to be assigned)
iv_object_reference = ' 04 ' "if the warranty has to be assigned to Individual object.
iv_timestamp = valid from date
it_interlinkage_to_create = internal table with warranty guid, start date and determine dates flag.
Wish this helps.
Regards,
Shalini Chauhan

Similar Messages

IBase component number changed

Good day!
After applying SP18 on Solution Manager I have encountered a problem: iBase component number for productive ERP-system has changed three times.
(first it was 50, then 250, then 268, now 691).
Right now the process for keeping up to date information about
satellite systems in Solution Manager is following:
1.All system data is stored at System Landscape Directory (SLD).
2.Once an hour it's automatically transfered to SMSY in Solution Manager via
scheduled task - RSGET_SMSY.
3.After that (or every time SMSY is saved) iBase is updated.
Main question is, why did existing iBase component (productive ERP was
always in list of iBase components) change its number?
How to prevent this from happening in the future?

Hi Tolulope,
Please check weather ibase is generated for the development system in IB52, Check the Note 1284794 - SMSY: IBase generation cannot be deactivated.
if Ibase is created for the development system , go to DSWP and the solution that u have maintained the satelite system and do the initial data transfer for Ibase(path would be edit->initial data transfer for Ibase)
hope it should resolve your issue
Regards,
Laxman

CHARM: Automatic assignement for IBase/Component in Change Request

Hi!
By creation of Change Request the value "IBase / Component" should be filled.
The default values here are: "0" and "0".
Has some one already customizng experience here?
I would like to change the value to e.g. "1" and "314" (my productive IBase).
Thank you very much!
regards
H. Thomasson

Hi Roel,
many thanks for your response. You talking about service desk issue.
Unfortunately we do not use service desk and create the change requests manually.
As I mentioned of great interest were the issue with customizing of layout and actions within Change requests and documents.
Here some examples:
automatic assignement of change manager to the change request
automatic assignement of Ibase to the change requests
Do you know the customizing procedure here (tcode, documentation) and can help?
Thank you in advance
H. Thomasson

IBASE & Component in Change Request & Ugent correction

Hi,
I have configured CHARM for following landscape details.
Dev-100
QAS-200
Prod-300
For this I have defined the logical component as 100->200->300 & This is working fine. I mention the IBase & Component for Target system i.e. 300 client & Proceed for ChaRM Cycle.
But I am having one more client in Production i.e 310. So Can I maintain one more logical component say 100->200->310 & mention the target client for Ibase & Component for 310 target client . Will it work.
Regards
PK

Hi PK,
This is std behavior of SDHF : 'The task list of a mainten. cycle contains all the systems that you defined in the maintenance project.
The task list of an urg. correction contains the production system in which the problem occurred, and only the systems on the shortest transport route from the development system to the production system. This implements your urg. correction as quickly as possible.'
Answer to your question is here:
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
under 'Urg. Corrections' node you ll see those lines:
"You can use the program CRM_SOCM_SERVICE_REPORT to import urg. corrections simultaneously into production systems.
You can also import completed urg. corrections into parallel production systems with the program /TMWFLOW/SCMA_BTCH_SYNC_UC, or into parallel testsystems
with the program /TMWFLOW/SCMA_BTCH_SYNC_TEST. You can schedule this program so that it runs in the background periodically during the day, with the job wizard (transaction SM36).
You can also use the background tasks /TMWFLOW/SCMA_TRIMP_UC and /TMWFLOW/SCMA_TRIMP_TEST, which are in the maintenance cycle task list.'
More usefull info are under node : 'Scheduling the automatic import of Urg. Corrections'
Hope this helps !
Regards

Significance of IBase, Component and Product ID while creating Change Reque

Hello,
When we create a change request via SOLMAN_WORK_CENTER, we are supposed to provide values for
1) IBase
2) Component
3) Product ID
Ibase can be defined as the way SAP differentiates in a multiple system (APO, CRM, ECC) environment, the corresponding environment.
The values corresponding to IBase can be obtained via IB51,52 and 53 tcodes.
Can the value for IBase obtained via SMSY t code also?
What does component and Product ID signify?
Where can we get values for Component and Product ID?
Is Product ID the same as value we get from menu Option System->Status->Installation Number
Is it necessary to provide all 3 values (i.e. IBase, Component , Product ID) while creating change request?
If Not, how will SolMan identify which system the change should point to?
Or only value for Ibase is enough?
Thanks,
Vikas

Ibase can be defined as the way SAP differentiates in a multiple system (APO, CRM, ECC) environment, the corresponding environment.
The values corresponding to IBase can be obtained via IB51,52 and 53 tcodes.
Can the value for IBase obtained via SMSY t code also?
No
What does component and Product ID signify?
Product ID is not mandatory. I actually hide it in the CRMD_ORDER screen.
Where can we get values for Component and Product ID?
Is Product ID the same as value we get from menu Option System->Status->Installation Number
Component - IB52 as you already mentioned
Product ID - in a customizing table, I've seen it once but can't remember where honestly. As stated, I don't bother with the field
Is it necessary to provide all 3 values (i.e. IBase, Component , Product ID) while creating change request?
The iBase and component are mandatory, odd thing is if you enter the component without entering 1 in the iBase, SolMan will fill the 1 in for you.
If Not, how will SolMan identify which system the change should point to?
By the logical components assigned to your maintenance project. You can actually have transports for more than one production assigned to your change document. For instance you could have a BI and ECC transport assigned to the sane change document. Your tak list will have the dev, testing and production systems for each logical component assigned.
Or only value for Ibase is enough?
I was having this discussion with someone the other day. Since the logical components assigned to the mianteance project really determines what systems you can create transports for, what is the value of the component field? Best I could determine was when you use the Logon on to System action, it points to the one listed in the component field only. other than that, I'm not sure.

Service Desk - Change IBase component

Hi,
I updated my Solution Manager to the latest available SPs a couple of days ago. After this I found one small problem.
In the service desk, on going to the change option I am unable to change the IBase component. I was able to do this earlier, when I was on SP11
Any idea whether there would be any config which would control this?
Please help.
regards,
Kevin Hill

Dear Friend,
Have you check your authorization assigned to user.
are you authorize to change IBase etc. check and revert.
Most probably it will this error.
Secondly if it is transaction variant .......check IBASE field.....
IF IBASE Field is checked for display only in that case you need to uncheck it open for input.
PLEASE REWARD POINTS.

How to control change request creation for particular IBase Component?

Dear Experts,
Can anybody suggest , how to control change request creation for particular IBase Component?
We have implemented ChaRM which is integrated with SAP ECC & SAP BI.
ChaRM is not integrated with SAP Solution Manager.
End Users are creating support notifications from -Help Menu- Create Support Notification.
The IBase Component is not editable once notification is created. This Ibase is copied to change request when the action-create change document is saved.
Requirement is that, during creation of change document, system should check the IBase component of support notification. If the IBase is related to solution manager system, system should restirct the change request creation.
Kindly suggest how to achieve this.
Regards
Vivek

Hello Vivek,
The way to do what you want is to create a schedule condition for action Create Change Document. The action has to be displayed only when the IBase/Component value differs from SolMan. To add the IBase/Component value to the container so that it can be evaluated during runtime, you will have to create a subtype of BUS2000116 on which condition can be buit.
See the following posts for more information :
Hope this helps,
BR.
Stéphane.

ChaRM: Customizing of Change Request (IBase/Component)

Hi!
By creation of Change Request the value "IBase / Component" should be filled.
The default values here are: "0" and "0".
Has some one already customizng experience here?
I would like to change the value to e.g. "1" and "314" (my productive IBase).
Thank you very much!
regards
H. Thomasson

Hi Holger,
I am not sure about CHARM.
But since CHARM is also based on Service Desk functionality, may be the transaction IB52 can help you.
Executing IB52 transaction, will take u to a screen from where u can select your Installed Base using value help. In most of the cases, there will be only one option.
Just select that iBase, in the following screen, you will be able to see all the attributes of your installed base in the Text tab of the lower right part of the screen which is editable. Here you can make the required changes as you wish.
Reward for helpful answers.
best regds,
Alagammai.
Edited by: Alagammai Arunachalam on Sep 25, 2008 12:28 PM

Ibase component don't copy from RfC to change document

Hi, experts!
I copied standard roles for ChaRM.
When Change manager release for development RfC, proper ibase component don’t copy to change document.
It occurs if I use copied roles.
I don't see miss authorization in ST01.
Have you any idea why it happens?
Thanks,
Yuliya

Hi Jansi!
Thank you for advice.
I checked settings which described in the blog. It is correct.
I made customizing for copy control.
I have this issue only if use role for change manager. If I do these steps with full authorizations ibase
component copy without any problem. Unfortunately I can’t find miss authorizations.
Yuliya

Change IBase component in Support Message

Hi experts!
I have the following problem: In SAP note [1080135|https://websmp230.sap-ag.de/sap(bD1kZSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1080135&nlang=DE&smpsrv=https%3a%2f%2fwebsmp209%2esap-ag%2ede] you find a solution on how to prevent the change of the IBase component once the message is created.
I want to do the exact opposite thing. I am looking for a way to be able to change the IBase component of a support message when it is edited.
If anybody knows how to achieve this, I would be very thankful.
Best regards
Gerold

Implement BADI CRM_ORDER_FIELDCHECK and set the fields 'IB_IBASE' and 'IB_INSTANCE' to changeable.
For further details see class CL_IM_AI_SDK_ORDER_FC_SV where the fields are initially locked.

IBASE component not required in CIC

Hello,
In cic0, in bp search my client does not want the Ibase component as Ibases are not used. How can i disable it.
please help urgent matter.
Pramod.

Pramod,
Here is how to go about terminating the IBASE out of your BP search.
Use T. code :smw0
Select the radio - HTML templates for WebRFC applications and
execute.
Click on execute again in the screen that appears.
Create a new object by copying CRM_CIC_SEARCH_DISPLAY
Again run the transaction SMW0
put object ZCRM_CIC_SEARCH_DISPLAY_NEW in object name
Now go to change mode
In the HTML code file delete or comment the following code.
<TABLE border=1 cellPadding=0 cellSpacing=0 frame=void
rules=none width=100%>
        <TR><TH align=left style="font:bold" width=28%> </TH></TR>
        <TR><TH align=left width=28%><NOBR></NOBR> </TH>
          <TD width=72%><NOBR>
             <INPUT maxLength=19 name=INSTANCE size=25
maxLength=18 type=TEXT/PLAIN>
             <INPUT maxLength=40 name=DEVICEID size=25
maxLength=40 type=TEXT/PLAIN>
             <INPUT onclick=LISTRELIB() src="S_B_ZOIN.GIF"
type=image title="<%%DISPLAY_HITLIST3%>">
             <INPUT onclick=DET_IBASE() src="s_b_detl.gif"
type=image title="<%%DISPLAY_DETAILS3%>">
          </NOBR></TD></TR>
        <TR><TH align=left width=28%><NOBR><!%%SHORT_TEXT%
></NOBR> </TH>
          <TD width=72%><INPUT readOnly name=DESCR size=40
maxLength=40 type=TEXT/PLAIN>
          </TD></TR>
        <TR><TH align=left width=28%><NOBR><!%%PRODUCT_ID%
></NOBR> </TH>
          <TD width=72%><NOBR>
            <INPUT maxLength=40 name=PRODUCT_ID size=25
type=TEXT/PLAIN>
            <INPUT maxLength=40 name=OBJECT_ID size=25
type=TEXT/PLAIN>
            <INPUT name=OBJECT_FAMILY size=4 maxLength=4
type=TEXT/PLAIN></NOBR>
          </TD></TR>
        </TABLE>
Then save the HTML file.
in the pop up dialog select the yes option.
Now go to Customer Relationship Management Interaction Center
WinClient Component Configuration Visible ComponentsToolbars
(GUI Status, Active Functions) Define Profiles for Search
Strategies
double click on NORM and in the HTML for BP search maintain
ZCRM_CIC_SEARCH_DISPLAY_NEW
Save.
VOILA...Now in the CIC screen you can not see IBASE
<b> <i> IceCube </i> </b>

Ibase Component to find associated Product id

Hello SAP Gurus,
For a given Ibase Component i need to find the Object id(Product id) as seen on IB53 transaction, i know that i can use the FM CRM_IBASE_COMP_GET_DETAIL for the same but i need to know the direct table relationship for the same.
Help will be really appreciated
Thanks in advace

Hi Bhavpreet,
I understand that you want to get the Product ID from a given Instance number of an IBase Component. The Master table of the IBase Components is IBIN. Using the given Component Instance number as Input to table IBIN we get the field OBJNR from this table. Now OBJNR is a CHAR22 Guid. We need to convert this to RAW16 format. GUID_CONVERT is what we used earlier, however now its obsolete so I would suggest that you use the CLASS cl_ibase_service and static method cl_convert_guid_22_16 to get a RAW16 GUID.
You can then use this RAW16 GUID to pass to table field COMM_PRODUCT-PRODUCT_GUID and get the field PRODUCT_ID which is what you need. I have a written a small piece of code to help you understand this.Please let me know in case you need more details on this.
Thanks
Sumit
REPORT zrandom_test.
PARAMETERS : p_inst TYPE ibin-instance.
DATA: gv_objnr22 TYPE ibin-objnr,
gv_guid16 TYPE comt_product_guid,
gv_objid TYPE comt_product_id.
START-OF-SELECTION.
CLEAR gv_objnr22.
SELECT SINGLE objnr FROM ibin INTO gv_objnr22 WHERE instance = p_inst.
CLEAR gv_guid16.
gv_guid16 = cl_ibase_service=>cl_convert_guid_22_16( gv_objnr22 ).
CLEAR gv_objid.
SELECT SINGLE product_id FROM comm_product INTO gv_objid WHERE product_guid = gv_guid16.
WRITE : gv_objid.

ChaRM Copy Control for Ibase component

Hi Team,
I have created ZDCR which is copy of SDCR. And i have created ZDHF which is copy of SDHF. I have created the ZDHF as a subsequent document from ZDCR. While ZDHF is created, the Ibase component is not getting copied from ZDCR.
How to copy the ibase component from ZDCR to ZDHF?
Thank you for the input.
Regards
Kumar

Hi
you need to maintain the settings
goto spro change request management->extended configuration->copy control
define mapping rules
here choose your entries and check the IBASE column.
this shd solv u prb
Regards
Prakhar

Current IBase Component is not in an active IBase

Hello Everybody,
I have a big problem.
I am using a BAPI for create a Change Request on Solution Manager, this is the bapi BAPI_BUSPROCESSND_CREATEMULTI
The parameters for IBase is 1 and the IBase Component is 3400.
The Change Request is created, but the fields IBase and IBase Component are empty and the message return is "Current IBase Component is not in an active IBase".
I do not know the cause of this.
Please help us whit this.
Regards
Juan

Hello QT,
Have look to note 1030498.
Also from dswp->Solution run Edit-->Initial Data transfer to iBase
Hope this helps,
Dolores

IBase component field cannot be modified anymore in ticket after SP16

Hi all,
I have a customer that is not happy about the fact that the Service Desk IBase component cannot be changed in tickets after installing SP16.
Also see: Service Desk - Change IBase component
However, what we don't understand is why in ONE of the tickets we have created this field is editable.
Do you think that this may be a bug? Or perhaps we did something different with this one ticket?
Thanks in advance for any help you can give us.
KR,
Brodo

Hi,
The replies by SAP were as follows
Hi Kevin,
I have enquired with my colleagues in the next level of support and
was informed that it is not possible to change the ibase component
in the support desk message as of SP15.
Hello Kevin,
Thank you very much for the update. I am very sorry to state that
the feature is no more available and if you would like to request SAP toenable the feature again, I would suggest you create a development
request. Please refer to the note 357732 for further information
about this.
Hope this information helps
The above interactions happened on 14.08.2008
Would appreciate though if you let me know when you get an update.
regards,
Kevin Hill

Ibase component relationship change

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