Ibook G4 grey screen, whirling cog, then nothing

The ibook has been very slow lately. Last night I tried sending a jpg file by email, it was taking more than 5 minutes, so I thought I would force quit mail. Computer wouldn't force quit, wouldn't shut down. So I unplugged and then removed the battery. Today I get grey screen and whirling cog. Have tried safe boot; resetting holding down option/command/P/R; inserting install disk and opening disc utility. Nothing works. Even removed 512mb memory module and air port card. Nothing. Am I dead? The machine is 5 years old.
If the machine is dead, is there a way to utilize the screen as an adjunct to another laptop or desktop?
Thanks
Ellen

Welcome to Apple Discussions!
What happens when you try to boot from the install disc? Do you still get the gray screen with the progress gear?
Do you get a startup chime?
I believe I have the same iBook that you do--the 800mHz with the 30 GB hard drive? I had the experience of mine running slow and freezing, and it ultimately proved to be a logic board problem due to a soldering failure. However, I was able to send off my logic board for a $75 reball, and it came back fixed and has been working perfectly ever since.
I can't say at this point if you have the same problem since your symptoms are a little different--I could always boot up and run for a while, for instance. I could always boot from a disc, and I always had good video. But I also think I caught my problem fairly early.
It could also be that your hard drive has gone south, but if it were just the hard drive, you should be able to boot successfully from a disc. I suspect a logic board problem. But I also think a 5 year old hard drive is ready for replacement, just on general principles.
It could even be both. While troubleshooting the logic board, I noticed that my hard drive was also failing. So I replaced it with a 120 GB drive for another $75. So for about $150, my ibook is fixed and working perfectly.
There is a lot written on this forum about logic boards and logic board shims. You might want to do a search and read about these and see if any of it seems like what you are dealing with. If you want to pursue this a bit further, please post back.
As to using the display as an adjunct, I don't know the answer to that. But I imagine that someone does.
Do you have data on the drive that you would like to try to recover? If so, please post back for instructions.
Good luck!

Similar Messages

  • Surfing the web on Safari the screens freezes and then nothing happens

    Surfing the web on Safari the screens freezes and then nothing happens? All is updated

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • IBook G4 grey screen,then  "finder" folder with "?" flashing, please help!!

    Hello again my fellow smarter than me mac lovers. OK, here is my problem. I used my ibook all night last night at work. Used it this morning just fine. My teenage daughter was using it and she stated that it froze on a screen she was looking at on possible you-tube. She proceeded to turn it off (not restart), and when she turned it back on it only responded with a grey screen. After a few minutes of the grey screen, a small blue folder will flash in the middle with the "finder" face/icon on it and a question mark flashing. It stays there a few minutes, but no cursor to click on the folder ect. After several minutes of that, the screen will go black and the computer will turn off. I have tried to reset the PRAM and PMU, but no go. Do not have discs, as this was a buy this past summer refurbished. I love my ibook and really hope it can be fixed. If there are any suggestions, please let me know. If not, I guess we will take a trip to the apple doctor. Thanks again for any help you might have.
    Val

    Hello Gengap,
    This sounds like a failing harddrive issue....a computer starting up with a flashing question mark means that it is unable to find the software to load up the OS. Since you don't have the discs that should have come with the computer, you can try inserting a Tiger disc, or some other equivalent OS.
    Start up from a disc, when the installer opens, open up Disk Utility. In Disk Utility, you should see a harddrive appear on the top left - but if it is failing (this just happened to me on an iBook G4), then it might not be there at all.
    So if you close out Disk Utility, and you try to proceed with the installation, if the disc is not being recognized, then it will not be available to select a destination disc to try a re-install.
    You might be SOL in recovering any data that is on the drive. A replacement HD should be in order if you are unable to re-install the OS.
    Once the replacement HD is in, when you go to set it up again, you'll want to install a fresh clean copy of the OS by erasing the HD (incase it's formatted to work for Winblows) - you'll want to re-format it to work for Mac OS (Extended), and then re-install.
    I'm not sure how comfortable you are with taking computers apart or not but since you bought it second hand anyways, you won't be voiding any warranty's of any kind. I just did this very same procedure on a 12" iBook G4 800MHz.
    Ifixit.com is a great place to find exactly what you are looking for with step-by-step troubleshooting guides to get your mac up and running again.
    Please post back to let me know how it works.
    <Edited by Moderator>
    Jason

  • IMac wont go past grey screen and cog turning

    Hi there !
    I have an iMac, thing is after installing a new OS it won't turn on again, it gets as far as grey screen then the cog keeps turning then it just shuts itself off. I've tried using the disk utility but it fails when I verify disk and repair disk, then the HD name goes grey and when I go to boot options its no longer there to boot from. done all the reccomendations on the apple troubleshoot through start up and fsck. is there something physically wrong with the disk or can it be solved by diskwarrior ? (Oh, I haven't backed up either so any idea's if it can be saved?)
    Cheers
    Ed

    Hmmmmm... I had a very similar issue and I called apple. Do you still have apple care? They are awesome about helping you. With mine, I had to reinstall my OS but I can't remember the little tricks used to do it. Maybe you have already tried that... not sure.
    I hoe that helps.

  • Grey Screen with Cog

    I installed SL today. Everything seemed fine until I performed another re-start. Now all I have is the grey screen with the apple logo and the spinning cog.
    Started digging around the forums and found other users with the same issue. Found out how to perform a "safe" reboot. The progress bar appears below the cog but then vanishes abruptly. Still left with the grey screen and the cog, but no progress.
    Any suggestions?

    I couldn't get SL to install without reformating the hard drive. It would fail every single time. So I gave up trying over the weekend and reformated the hard drive in the MacBook Air. SL installed just fine. I then used the Migration Assistant and reloaded all the files and apps from Time Capsule. It took 6 hours to restore but everything is working. I did notice over the weekend Apple posted a bulletin about making sure all updates are applied before installing SL. I know that I had iTunes 9 and some other update showing in Software Updates but ignored them before the initial attempt to install. Of course the bulletin says reinstall. But that didn't work. I'm just glad the restore from the Time Capsule work, saved a bunch of time reloading applications and files for other backups. In my opinion the SL installer should warn you do apply updates before proceeding with the installation!

  • IMac starts up with grey screen, shows logo, then the fans blast on

    My iMac won't fully boot up. When I start it, I get a grey screen, then the logo appears. Then the fans start blowing full blast and keep going. It never gets past that.
    I ran disk utility on it from an OSX boot disc. I'm running Drive Genius on it now and so far, nothing major has been found. I tried zapping PRAM, nothing. I've had problems with the fans in the past and Apple had to replace the logic board.
    Any ideas?

    In addition to the PRAM reset that you mentioned, try using the PMU reset procedure.
    http://support.apple.com/kb/HT1712
    You can also try starting up in Safe Mode (hold down Shift key at startup).
    http://support.apple.com/kb/HT1564
    If it starts up in Safe Mode, you should back up your personal data (in case your drive is becoming faulty). Then try a normal boot again, to see if the Safe Boot fixed anything.

  • AFTER UPDATE GREY SCREEN NO SOUND THEN SHUTS DOWN AFTER 30  SECONDS PLEASE HELP

    AFTER UPDATE GREY SCREEN APPEARS WHEN POWER BUTTON PRESSED NO START UP SOUND THEN SHUTS DOWN AFTER 30  SECONDS AND REPEATS ITS SELF PLEASE HELP

    As for now, only thing that helped was an archive and install with preserve user settings. Seems after the reinstall of 10.4. everything that was weird has become normal again. I hope very much this state stays on for a while - or ever!
    A comment to everybody: with problems that are common you get a lot of help from friendly users in here, but if like in my situation things get a bit more uncommon than the usual querks and troubles your bound to go through a whole workflow of tests and algorithms - i did learn some new things but eventually I had to go for the ultimate - the reinstall (of course, erase and install would have been more work.) and it's frustrating not to find out how it came to this problem. I wish I could nail it down to something I did mistakenly - i guess I'll find out next time.
    THANKS THOUGH to those who replied.
    Keywan

  • Beyond grey screen....nothing's working here

    I am a total novice technology wise.  I think I have an iMac OSX (?) running snow leopard
    Here's the deal...
    Yesterday safari was running slow that's the only out of ordinary precursor
    Got a kernal panic, shutdown computer
    Tried to restart, result grey screen with file folder and "?"
    Tried a safe start
    Tried PRAM
    Tried install cd, no files listed on the left to choose, no options for repair became available
    Tried restart with options key, nothing listed to choose from
    Tried to to time capsule thing didn't list any options to proceed
    Lastly, got another grey screen on yet another restart and what looks like an Ethernet connection symbol floating on the screen
    -turned off computer, fought back tears and have now crafted this note for the second time on my ipad.
    Can anyone please advise? Is my Mac toast? If it is how can I just start over? I have a snow leopard install cd and my install cd for office for Mac...that's it. What do I do here??
    JW

    As I suspected from your initial post, your hard disk has failed, or is otherwise unreadable.    The reason you are getting the folder with the  ?  on it is because as far as the kernal knows, there is no hard disk in the computer,   which is prooven by the fact that the isntaller does not recognize the HDD.  If you go into disk utility from the installer,  can you see the disk?

  • Startup hang: grey screen, spinning wheel, then automatic reset to same

    Brand new imac, installed 10.5, updated to 10.5.1, ported over a few dozen applications, utilities and preferences, plus 20,000 files from G4 running 10.3.1, using the "migration assistant."
    Took the obviously useless/ redundant apps and utilities out...plus some light, but possibly ill-advised pruning of what seemed like way outdated library items
    Killed the automatically generated new user in favor of the migration-assistant ported over and updated G4 identity...(or was this where I went wrong?)
    did some more house cleaning, including installing new versions of several pieces of software, including sheepshaver, and (last thing done) parallels with windows XP.
    Everything working hunky dory...woo hoo, fast new computer ready for biz mon...but no;
    After shutdown, it won't start up; hangs on grey screen with spinning clock, then resets...
    Restarts fine from install disk, did disk utility/repair disk, no problems found, same issue on startup
    My plan is to
    1) repair permissions, try starting up
    2) re-install system, with old system archieved, try starting up again
    Any insights most welcome...

    UPDATE:
    First, forgot to mention that I'd globally changed permissions to read/write all around on the whole drive.
    Second, I'll be darned if the Disk Utility/ Repair Permissions thing didn't unhang it...so much for the doubters I saw on some other forum post who said this is mere voodoo...
    After a few hours of permissions repair, on a successful restart, it identified a bunch of startup item issues, which I fixed or deleted, and now all but parallels works. We'll see what happens after I reinstall parallels...

  • IBook G4 - grey screen, external output OK

    What could be wrong when the iBook G4 shows only grey on its own display, but external display works fine? It is 1GHz 12" model.

    thewk,
    Well like Carolyn said the GPU could have failed. However it seems like if that happened you would have seen bizarre video behavior before total failure. Also that kind of failure usually involves a more pixilated, segmented looking screen.
    What your failure sounds like is some fault in the LVDS cable. It runs up from a socket under the area near the i/o ports, up the left hinge and attaches to another socket in the back of the top middle of the display. Usual problems are those sockets and plugs being loose or the cable breaking always in the area near the display hinge.
    Richard

  • IMac on load up stops at a white screen...then nothing

    I know there have been numerous postings of this however none seem to mention the issue with mine exactly. Trying to do this over the phone to my parents isn't doing my stress levels any good. It was perfectly fine when i left it yesterday!
    Anyway i have told them to try the usual remove the power cord etc..... as well as this, trying a hardware check, and a new system install. All the options that they hold down whilst turning on the machine seem to have no response except for the startup chime. This includes resetting the pRAM as well. Now the install cd is stuck in the machine and won't come out, even with the mouse button held down. Some guy at apple told me to tell them to hold down cmd+s and enter in fsck -fy but this had no effect either...they couldn't even get to terminal.
    Anyone else had this problem? I'm getting worried about losing data and the like.
    Cheers

    Hello and Welcome to Apple Discussions...
    Try ejecting the disk using Firmware:
    Restart the computer.
    When you hear the startup sound, press and hold the Command-Option-O-F keys. (The Command key has an Apple on it.)
    Release the keys when you see a white welcome screen.
    At the prompt, type:
    eject cd
    Press Return, then wait a few seconds. The disc drive should eject the disc, and "ok" appears on the screen when the action is complete.
    Type:
    mac-boot
    Press Return.
    Your computer starts up normally and you see the familiar Mac OS X desktop.
    If you have another Mac or a friend with a Mac you could use Target Disk Mode to hopefully retrieve your files. Go here: http://support.apple.com/kb/HT1661
    You need to try and check the boot disk for errors;
    Repair Startup Disk:
    Open Disk Utility, in the Utilities folder in the Applications folder.
    Select your disk, and click First Aid.
    Click Verify Disk.
    If the disk needs repairs, do one of the following:
    Insert your Mac OS X Install disc in your computer’s optical drive or an optical drive connected to your computer, and then restart your computer. When you hear the startup tone, hold down the C key until you see the progress indicator, which looks like a spinning gear.
    Follow the onscreen instructions until the menu bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click Repair Disk.
    Restart your computer using Remote Install Mac OS X. Follow the onscreen instructions until the menu bar appears with the Utilities menu in it, choose Utilities > Disk Utility, click First Aid, and then click Repair Disk.
    To check your hard disk’s S.M.A.R.T. status:
    Open Disk Utility, in the Utilities folder in the Applications folder.Select the disk in the list at the left, and look at the bottom of the window for a field named “S.M.A.R.T. Status.”
    Checking a hard disk to see if it’s going to fail
    You can check the health of your hard disk by checking its Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T.) status in Disk Utility. Most disk drives include S.M.A.R.T. hardware. Developed by IBM, S.M.A.R.T. hardware allows hard disks to test themselves for potential problems.
    Carolyn

  • G5 gets grey screen with logo then goes black, won't boot from any disk

    Won't boot from any disk, already changed VRAM battery, no success. tried hardware disk once and ran a full scan, said error with Video, but now won't boot at all with any disk. Screen is choppy also(have pic). Thinking video graphics card? Not sure. Need help!

    Hi bribiel, and a warm welcome to the forums!
    It certainly sounds like the Video card from the little info we have, & that can certainly cause it to fail to bootup.

  • Macbook stuck at start up white/grey screen, no spinning wheel, nothing. Safe booting won't work.

    it was working fine this morning, but i opened it back up about an hour ago after it had been asleep. screen was black and frozen so i resetted it using the power button.
    now each time i start up all i get is a plain white screen, not even with a spinning wheel like everyone else seems to have. any ideas on how to fix this? safe starting doesnt work at all. brand new macbook bought in october 2013, never been dropped or anything

    angie2711,
    have you tried resetting your MacBook Pro’s System Management Controller?
    have you tried booting into Recovery mode and running the disk verification tool within Disk Utility there?

  • Grey screen, wiped mac and still same problem

    About 2 weeks ago my son accidentally pulled the power cable out of the back of the iMac. He then suffered quite a bit of freezing on several applications and even force quit was not working. He had to hold the power button in to turn off. He then had quite a bit freezing but force quit was working, albeit quite slowly. One day I could not login to my user account, my son had his open and the shared account we use for the iPad and I thought this might be causing my account to start logging in but just ending up back at the login screen. I logged out of the other two accounts and tried again and it worked. It was fine for a few hours but then I logged out and later my son tried to log in to be met with a grey screen and spinning cog. After looking on line we first tried safe boot which worked but then after restarting the same grey screen. It then seemed that we should insert the cd and try disk repair but this was greyed out so we could only verify disk and then the disc would not eject. I couldn't eject from the keyboard or from utilities but finally did it from starting up and clicking left side of mouse. After quite a few more start ups where we had grey screen followed by blue screen then nothing we then got it to start up. I quickly backed everything up using time machine and tried a repair disk again. This time it said the dusk could not be repaired so we prepared to wipe the iMac. I did this with relative ease until an error message showed the installation had failed. Back to the Internet for more help. Verbose mode threw up an error message of disk02 i/o error so we started again with doing a reinstall. It worked and seemed ok for a day or so, then freezing, spinning beach balls etc. I tried a verify permissions and about 50 needed repairing which it did. Worked fine and we started to copy our music and photos back (I don't actually know how to bring back everything but we were running out of space anyway so it seemed ok to just bring things back slowly). It seemed ok though start up was atrociously slow even with nothing on the system but it was working. Then Christmas day and my son has a new iPod which he wants to sync. It starts up fine, he syncs and then turns it off for Christmas lunch. He turns it back on and grey screen but this time nothing else, it can sit with spinning cog for over 10 mins. We've tried the power supply trick, draining the power and waiting but nothing. Is it the hard drive? And if so is it worth repairing or should we be thinking about a new iMac?

    Update on my iMac, apple rang today to say they have replaced the hard drive too and let it run on and off since Saturday as the problem was intermittent and they had to make sure it did actually boot up properly. Anyway it seems the pulling of the cable from the back of the iMac caused a power surge which in turn caused problems on the hard drive, I have been saying this since day one but no one would listen! Apple are replacing the hard drive free of charge as they have caused us some inconvenience in not fixing it properly first time. That's what I call excellent customer service.
    Quatchi, it sounds like there are similar issues on your hard drive to ours, apple said bad sectors and I'd guess you'll need to replace the hard drive.
    Message was edited by: GG31568

  • IMac refuses to boot up - grey screen, first aid failed

    Hope someone can help me...
    Recently downloaded the latest intel mac securiy update - ver. 11 - since then my iMac began to take a long time to boot up. It started fine this monring but upon shutdown and subsequent restart this evening my machine reaches the grey screen stage and then seems to 'loop' continuously - no log-in screen is ever reached.
    I tried power off, unplug all cables - no results
    I tried safe boot - no joy either
    Booted from back up cds - ran disk utilities
    verify disk - it aborted at the catalog check with invalid node structure, 1 HFS volume could not be repaired messages
    verify disk permissions - it froze
    tried install and archive - message was installation failed
    Is there anything else I can try apart from erasing my hard drive and installing from scratch?
    This seems to have started since I downloaded the ver 11 intel security update...
    any advice greatly appreciated
    Hazel

    Hi Hazel, and a warm welcome to the forums!
    Don't try to Repair Permissions or anything else until the Disk Structure is fixed.
    You must repair the HD, if Disk Utility or fsck should fail to repair it, your best bet is DiskWarrior from Alsoft, you'll need the CD to boot from if you don't have another boot drive...
    http://www.alsoft.com/DiskWarrior/
    But sometimes fsck will work if you do it a few times, not likely, but possible.
    Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
    /sbin/fsck -fy
    Repeat until it shows no errors fixed.
    (Space between fsck AND -fy important).
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
    http://docs.info.apple.com/article.html?artnum=106214
    Tough without the Tiger Disk problems, but try fsck...
    To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
    1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup.
Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
    2. At the command-line prompt, type /sbin/fsck -fy
    (SPACE between fsck AND -fy important)
    3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:

    The volume (nameofvolume) appears to be OK 
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
*** FILE SYSTEM WAS MODIFIED *** 

Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
    4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
    http://docs.info.apple.com/article.html?artnum=106214

Maybe you are looking for