IC WebClient (Tableview modification

Hi,
We need to modify the view 'BuPaSelectCustomer.htm' which displays all the business partner data based on the search options. This data is displayed in a tableview.
    <crmic:tableView id              = "<%= controller->tableview_id %>"
                     navigationMode = "BYPAGE"
                     onRowSelection = "select"
                     onNavigate      = "onNavigate"
                     table           = "//Customers/Table"
                     selectionMode   = "LINEEDIT"
                     columnWrapping = "FALSE"
                     fillUpEmptyRows = "FALSE"
                     keyColumn       = "BP_NUMBER"
                     emptyTableText = "Table is empty!"
                     visibleFirstRow = "<%= First_Row %>"
                     focus           = "TRUE"
                     visibleRowCount = "4"
                     selectedRowIndex = "<%= Row_Selection %>"
                     headerText      = "<%=lv_size %> <%=otr(crm_ic_appl/BupaResultsCustomer) %>"
                     headerVisible   = "TRUE"
                     width           = "100%" >
        <crmic:tableViewColumn columnName = "NAMEVER"
                                title       = "<%= otr(crm_ic_appl/bupaAccount) %>" />
      </crmic:tableViewCols>
a> Can anyone please explain me how the statment
                  table           = "//Customers/Table" works?
     Customers is a context node and there is no SET_TABLE or GET_TABLE
     method.
b> If I want to add one more column, even after adding that as an atribute             (SET       and GET methods gets developed) and after adding the statement
<crmic:tableViewColumn columnName = "NEWCOL", the new column is displayed as NULL. I tried putting a breakpoint in the GET method for the new field. But the processing does not stop there. Do I need to modify any other structures?
Please consider this as an urgent issue and any help will be highly appreciated.
Thanks,
Shankar

Hi,
I had similar issues with document search.
<crmic:tableView
                         id              = "<%= controller->tableview_id %>"
                         navigationMode = "BYPAGE"
                         onRowSelection = "select"
                         onNavigate      = "onNavigate"
                         table           = "//Documents/Table"
and through debugging I found the method GET_T_TABLE of the context note used to get the values for each column and row.
Mihai

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IC WebClient: Add Dropdown Box to TableView

Has anyone successfully added a dropdown box inside of a CRM IC WebClient table that uses a context node? If so, I would appreciate some advice! I have read Brian's blog about table view iterators, but as usual the application in CRM is slightly different.
I'm working with a custom column in the result list (Customers context) on the BuPaSelectCustomer view. I want my custom column to be editable via a dropdown box. Here's what I've done:
1) Created a custom class that implements the IF_HTMLB_TABLEVIEW_ITERATOR interface
2) Created an attribute of the Customers context class called ITERATOR that is typed as the new class in #1
3) Added the iterator attribute to the crmic:tableView
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IF NOT iterator IS BOUND.
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method CONSTRUCTOR .
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Thanks,
Brad

Brad or anyone who could help:
I found this article very useful and tried to follow the samples. I am not very experienced in BSP and I only need to add a column to BuPaSelectCPforCustomer IC webclient tableview.
Step 1 - done.
step 2 - I am not sure I did it right. I created a custom class ZCL_CRM_IC_BUPASELCP_CN02 for CONTACTRELATION and added an attribute ITERATOR to the class.
step 3 I add this to crmic:tableView
   iterator = "<%= CONTACTRELATION->iterator %>"
   but I go compile errors like "Field iterator is unknown".
Step 4 - skip
Step 5 - I assume the controller class is the top controller which in my case is ZL_CRM_IC_BUPASELECTCPFOR_IMPL->SET_MODELS. I added this code:
     IF NOT iterator IS BOUND.
     ENDIF.
I got the same compile errors like "Field iterator is unknown".
I think I missed something somewhere. I would really appreciate it if you could shed more light on this.
Thank you so much.

TableView - IC WebClient

Hi,
I have a tableview to display records in a view.
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best regards,
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IC WebClient customization u0096 view replacement

Hi everybody.
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Hi Vlad,
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Regards.
Manuel

IC WEBCLIENT: Access via 'NULL' object reference not possible

Hi,
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2. Created a runtime profile from SPRO->CRM->IC Webclient->Customer specific modifications->Define
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6. Execute the ZCRM_IC from SE80 by rightclick and Test. Here is my problem,Iam receiving the
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     The following error text was processed in the system CR7 :
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The ABAP call stack was:
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      Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
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      Module: %_HTTP_START of program SAPMHTTP
I check the CRM services and all are active, using IE8 web browser. I just copied the view and controller
from CRM_IC into Custom BSP application i.e., ZCRM_IC.
Above error is occuring even If i run the standard CRM_IC BSP application and select one simple view.
from SE80.
Not sure whether any additional configuration or any special roles to be assigned to the Webclient profile.
Thanks,
Venn.

hello swapna,
we are facing the same error while accessing the leave request link, all jco are testing fine, i checked backend connection and its fine, please tel me how did u resolved that issue,
Thanks in advance.....
ajay

CRM 4.0 IC webclient to CRM 2007

Hi
Currently we are on CRM 4.0 using IC Webclient for our call centre. Around 30% of development done in BOL layer programming to suit the business requirements.
Now we are planning to upgrade to CRM 7.0 with IC Webclient
Can anybody help us in providing information and precautionary measures to be considered for upgrade.
Regards
Satish Kumar

Hi,
just wanted to stress that even than BOL/ genIL is still compatible it has been significantly increased especially around the advanced and saved searches and some more new features like a generic "text-for-key" support service to facilitate UI development.
The biggest change however that you might experience in the BOL layer is, however, the complete BOL support of all CRM objects including all sub objects, relations and attributes. So the enhancements that you have done in your 4.0 project might not even be necessary anymore unless you've introduced completely new objects. Also fields you added via EEW will be available in the respective BOL objects without manual code effort.
On the UI layer itself you have to be aware that even though the whole CRM 2007 UI is based on the same UI framework as CRM 4.0 IC WebClient, this framweork has been significantly enhanced and supports now also concepts as components (to organize, structure and manage different areas of the CRM application), reuse via components and windows etc. Also there are two new sets of tags: THTMLB (Low level UI controls such as input fields, tables and trees) and CHTMLB. The latter one contains eta tags for configuable views that allow the adjustment of views via the configuration tool, which allows defining fields and arrangement on a form or a table as well as re-labelling.
Also the toolset in general has been heavily enhanced and there's also the concept of modification-free enhancements on the UI layer based on inheritance.
The upgrade will be "technical" meaning that all your stuff will survive but due to the componentization of the UI framework will not run out of the box in the new environment. You will have to "re-do" investments you've done on the UI side - however this should be much easier compared to 4.0 due to configurability of the UI and the improved toolset.
I hope this information helps to get an idea what you can expect.
Edited by: Peter Conrad on Apr 23, 2008 5:09 PM

CRM 5.0 Marketing Campaigns - Send survey on IC Webclient ticket...

Hello Experts,
I hope someone can help me with the following:
We are using IC Webclient in a B2B Szenario and want to monitor our customer satisfaction (according to the quality of our service) over a long period. Now our target is the following:
Every day a couple of customers should get an eMail with a questionairy. BUT: Only those customers should be taken into account that have accepted/ closed at least one ticket on that day. If they answer they get an "Thanks for participation"-eMail.
Now our idea was to use the campaign automization for that (CRM_MKTPL).
First I would create the personalized eMail with transaction CRMD_EMAIL. Second the survey with crm_survey_suite. (This is easy)
Third I would create a new target group, which is a little bit more difficult. My idea was to create a new table + extractor in which I put all customers that should receive the mail. Every day I change the content of the table, so that my target group always has the same name, but different customers. Then I would start a periodic campaign (run daily) that sends an eMail with the survey.
My problem is that I don't know whether I can change the members of a target group in a running campaign or if I have to use some badi / modification or whatever to realize this. Has anyone of you had a similar problem and could help me with my problem? I tried my ideas, but somehow it didn't work (he says everything is fine, but no eMails are sent from my campaign element). Now I don't know if I'm to stupid to get it working or if there is something wrong with my idea.
Any Ideas/ proposals would help!
Thanks beforehand for helping,
Rainer
PS: Points will be rewarded ;o)

Hi Rainer,
It is possible to refersh the same target group daily. You will have to schedule a background job, which must daily update your target group.
Now How do we create a target group? for this your datsource can either be created from infosets or a BW infocube. The logic behind both will be two query the database to find the service tickets created today, check their status ( you can use CRM_ORDER_READ) and get the business partner number from it.
And ofcourse your campaign will be a periodic campaign.
Regards,
Shalini Chauhan

IC Webclient Profiles

Hi, we started customizing the IC Webclient trough profiles (as described in the "Consultant's Cookbook for IC Webclient CRM 4.0", Chapter 3).
Assigning profiles seem to work, but the profile xml-tags in the profile ("<ControllerReplacements>") don't have any effects on the webclient. Any solution for this problem? We use version 6.20.
Thanks.

Manoj, try the following steps!
Note: as said above, make sure you have all your profiles linked right (might be a little confusing):
- assign your profile to the user(s) (Organizational Management: transaction po10)
- set the parameter as described above (transaction "SU01"
add the parameter for the user (Name:CRM_ICWC_TEST, Value:0X23456789)
- in ic webclient profile set the "framework profile" to your modified XML framework profile. (see below for an xml example)
- find out which controller you want to replace by starting the webclient (in the browser) and hover the mouse over the view's title
- copy and modify it (if you copy a standard view to your bsp app. for modification (see consultant's cookbook), make sure you copied the view AND the controller and don't forget to activate both!)
-assign it in the the framework profile and save.
-check the results in your browser!
Wolfram
</WorkareaDefinition>
<ControllerReplacements>
<ControllerReplacement>
<ReplacedController>theView</ReplacedController>
<ReplacingController>yourApp/yourView</ReplacingController>
</ControllerReplacement>
</ControllerReplacements>

Customize IC WebClient Profile

Hi all,
I started working on CRM 5.0 ICWC and i am facing some customization issue,
I have copied BuPaMoreContactView.htm view of CRM_IC BSP Application into Z_CRM_ICW appln,
In Framework Profile setting, I have maintained the Contoller Subsitute Z_CRM_ICW for CRM_IC.
Also created one IC Web Client Profile for copiying the default profile setting into it, and have assigned
framework profile in the webclient profileu2019s functional profile u2018RUNTIMEu201D.
I have attached the IC WebClient profile to my User Id..
But still I am not able to see the modifications that I have done in the Z BSP Application.
Is there any link between framework profile and IC WebClient profile which I am missing ??
I checked through notes in oss there i am supposed create some BP and assigned that , canone anyone tell me how to save BP and where to assign that if required.
regards
Saurabh khanna

Hi Saurabh
In Transaction SU3 use:
Parameter: CRM_ICWC_TEST
Parameter Value: xX3456789
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Regards
Arden

How to change the position of Views in IC webclient

Dear all,
Our requirement is to change the Views locations in IC Webclient Interface. like we want to see morefields view (BuAgmoreFieldViewset) in the place of Product Veiw in Identify accout work area.
In the same way in Interaction record we want to replace follow-up activity view has to be replaced with Interaction record partners view.
Kindly suggest me what sort of development is required for this requirement. How can we configure this in SAP?
Your valuable suggestions will be highly appreciated.
Best regards,
R. Sravanthi
Edited by: Sravanthi_Revella on Apr 19, 2009 2:46 PM
Edited by: Sravanthi_Revella on Apr 19, 2009 2:47 PM

There is no easy way or direct configuration to handle this . You need a complete knowledge of all concepts in IC WebClient Cookbook , essentially View , Viewset and how to make modification in standard viewset . Once that is done you will have to Handle the Navigation using the Navigation Link concept . Apart from that you will need BSP/ Object Oriented ABAP to handle the Object Node Instantiation either in the Inbound Plug etc so that your View Context Node and Attributes are populated to be display .

Problem with generic table in tableview

Hi,
I need a generic editable table in my tableview. I coded the page as shown below. Displaying the data works fine but after editing, the modifications are not present in my variable model->table. It seems that my reference is lost.
How can I solve this problem
field-symbols: <tab> type table.
assign model->table->* to <tab>.
if <tab> is assigned.
%>
<htmlb:tableView id              = "itab"
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                  table           = "<%= <tab> %>"
                  columnDefinitions = "<%= model->controltab %>"
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i guess somewhere (may be in oninputprocessing) you need to get the ref of <tab> to your model table .
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Regards
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Hi everybody!
We try to implement a page with a tableview, loading datas in the onCreate with a CallFunction, and then looping on itself to modify the datas before saving in a cookie:
OnCreate
OnInitialize <--
Layout          |
Processing -
The tableView is displaying a table "T".
There is an input field "F" in the table.
We have a "reset to 0" button in the page affecting the field F of table T.
The reset is done in OnInputProcessing.
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François

Thanks a lot for your reply
This is what happens more in details:
In my page, I have a table with a modifiable column, that maybe I want to reset:
Let's suppose I have typed "1" in many rows, but aftewards, I want to reset to 0.
Layout:
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          <%-- TableView with columns description table --%>
          <htmlb:tableView id              = "tvX"
                           table           = "<%= requisition %>"
                           design          = "ALTERNATING"
                           headerVisible   = "TRUE"
                           keepSelectedRow = "TRUE"
                           visibleRowCount = "15"
                           fillUpEmptyRows = "true"
                           onHeaderClick   = "MyEventHeaderClick"
                           onRowSelection = "MyEventRowSelection"
                           selectionMode   = "LINEEDIT"
                           width           = "100%"
                           iterator        = "<%= tv_iterator %>" >
            <htmlb:tableViewColumns>
              <htmlb:tableViewColumn columnName = "BANFN"
                                     title      = "N° Demande d'achat"
                                     sort       = "true" >
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              <htmlb:tableViewColumn columnName = "MENGE_VAL"
                                     title      = "Quantité modifiée"
                                     type       = "INPUT" >
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OnInputProcessing :
Nothing (so when clicking on "Init", we come back on the same page into OnInitialization)
OnInitialization:
    loop at requisition into wa_requisition.
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The page still displays the "1" whereas I see "0" in debug in the Layout.
I suppose the tableView is displayed not only from the table "requisition" but from a table corresponding to the inputs in page, which is initialized in the OnCreate part, but not in the On Initialization.
The iterator is the standard one.
Do you have an idea?
Best regards

NEW VIEW IN WEBCLIENT (CRM 5.0)

Hi,
I want to create a new navigational link, and call a completely new view from dat.. can ne one explain how to do this....
I have tried with replacing existing one with new one by assigning custom controller in SPRO->CRM->ICWC-> CUSTOMER SPECIFIC SYSTEM MODIFICATIONS->ICWC RUNTIME FRAMEWORK PROFILES.....
But in this case i have to create a entirely new one for
eg: navigational link MENU.
When i click this navigational link it shud direct me to a new view....
Regards
chandan

Hello Chandan,
When you want your view to be displayed in a complete new 'screen' you also need to create a new viewset that contains your view. When you create a new view you don't need to fill in controller replacements in the customizing as you're not replacing an existing view, you're creating a new one.
The scenario you're trying to achieve is described exactly in the IC WebClient Cookbook for Consultants. There is a thread in the CRM Web Applications forums that distributes this document.
Reward points if useful!
Regards,
Joost

Change color of tableView header.

Hi All,
How can we change the color of the header in a table view.
Searched the forum , but could not find a relevant solution.
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Thanks,
Anubhav.

Hi Anu,
several ways to do this. If your requirement is as simple as you state it look at this thread Change the background colour in BSP for an example you can draw from.
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Cheers
Graham Robbo

IC WebClient (Tableview modification

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