Ichat av not connecting mac/mac

Hello,
I recently installed an isight camera and have used it with another mac user effectively. However, now when I try to use it to contact another mac user who has an isight camera, it does not connect and the connection doctor reports that the user has declined invite even when he has accepted.
I have scrolled through discussions and have checked sys pref/quicktime/streaming/streaming speed and it is set to 1.5 mbps.
ichat/prefs/video/bandwidth is set to 1 mbps.
If our setup worked with another mac, would it be safe to say that the new contact mac user's computer is likely not programed correctly?
Would appreciate any help. thanks so much, liz

Still having a problem connecting with another mac user. It continues to say that the person I am calling failed to respond. We both have gone over the recommendations that I reviewed from other questions.

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