Identity Restriction not subscribed turn feature off and try again

hi!, i would like to set my BB so my outgoing calls appear as private or unknown number. but when i selecte the option-restrict my identity- always, i can't do any calls. But i have friends that have made tha same operation and teh can do their call and they are show as unknown number. Any help please!

What do you mean by you "can't do calls"?
What happens when you make a call?
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