Iexplore.exe ntdll.dll citrix app-v flash crash
app-v 4.6 sp2
xenapp 6.5:
https://support.citrix.com/article/ctx136248
Hotfix Rollup Pack 2 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2
App is a url: a website that uses flash/java/whatnot.
app has already been sequenced without starting IE and only configuring necessary prerequisites like a specific java version and some certificate trusts.
App crashes when it is being REMOTELY accessed from citrix website/pna. if i access it through rdp on server or from local environment (intranet WI/PNA site) - it works.
It only crashes remotely and only if published through app-v package.
FILENAME="%CSIDL_PROGRAM_FILES%\Internet Explorer\iexplore.exe"
Flash is set to server-side rendering.
i've tried some suggestions @ http://blogs.technet.com/b/gladiatormsft/archive/2012/11/20/why-is-internet-explorer-crashing-on-shutdown-an-interesting-app-v-related-issue.aspx
disabling ctx hooks didn't do the trick.
crash details:
Faulting application name: iexplore.exe, version: 9.0.8112.16540, time stamp: 0x5309896b
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb1072
Exception code: 0xc0000005
Fault offset: 0x00038e19
Faulting process id: 0x2968
Faulting application start time: 0x01cf41cb8ef40a6c
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: ce384910-adbe-11e3-99b4-005056a6003e
debug:
Probably caused by : Flash32_12_0_0_44.ocx ( flash32_12_0_0_44!IAEModule_IAEKernel_UnloadModule+123340 )
Followup: MachineOwner
hello,
thank you for the suggestions.
For some odd reason why I disabled citrix hooks completely via
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=dword:00000000"
The issue persisted, even though it was apparent that the registry had effect, because no seamless windows were presented and the published application looked like a window with a blank desktop.
What "solved" the issue was either of the following scenarios:
1) specifically disabling hooks for IE
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook]
"ExcludedImageNames"="iexplore.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook]
"ExcludedImageNames"="iexplore.exe"
2) having a specific version of flash on the client box - 11.7.700.261. Even though policies are in place to FORCE server side flash content rendering. Bizarre.
I doubt we'll have proper citrix support on the matter, so workarounds are left.
And what is still puzzling - why does the physical app work without disabling hooks... Won't be pursuing further, I've had more than enough of this issue. ;)
Similar Messages
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Hi Michael,
I am using WINDOWS XP with SP2 ; I am facing a problem after installing Sp6 for VC++
First Chance exception in build.exe(NTDLL.DLL);0xC0000008:Invalid Handle
Please Help me out for this Michael.
Thanks & Regards,
Rakesh
RakeshHowdy Rakesh,
I'm not sure who Michael is, but you might want to try the MSDN or the MSDN forum for general VC++ help.
Warm regards,
pBerg -
Recently (within the past 2 weeks) I have noticed a few of our servers will have problems with the svchost.exe application causing the GPSVC (Group Policy Client) to crash. The only fix at that point is to reboot the server since the GPSVC service is tied
to svchost.exe and therefore is protected from being manually restarted.
I noticed the following errors when this occurs:
Log Name: Application
Source: Application Error
Date: 7/23/2013 4:35:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Server1.xxx.xxx.net
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x46c
Faulting application start time: 0x01ce877f9476ac07
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d252d26d-f372-11e2-8ad4-005056ac00e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-23T08:35:26.000000000Z" />
<EventRecordID>158950</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW19XM2.agency.nwie.net</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>46c</Data>
<Data>01ce877f9476ac07</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>d252d26d-f372-11e2-8ad4-005056ac00e8</Data>
</EventData>
</Event>
All of our servers are running Server 2008 R2 Enterprise where we use Citrix to deliver desktop sessions to our users, but some are virtual and some are physical. This seemingly impacts our virtual machines more, and our VMs are hosted through VMWare, however,
about 5 months ago a similar error fired on a non-virtual machine:
Log Name: Application
Source: Application Error
Date: 2/27/2013 6:57:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AAW29033
Description:
Faulting application name: svchost.exe_gpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x6c0
Faulting application start time: 0x01ce14e1af313fd9
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ed3d01c4-80d4-11e2-9128-b499baa9e5e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-27T11:57:58.000000000Z" />
<EventRecordID>286291</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW29033</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe_gpsvc</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>6c0</Data>
<Data>01ce14e1af313fd9</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>ed3d01c4-80d4-11e2-9128-b499baa9e5e8</Data>
</EventData>
</Event>
I've searched and cannot seem to find any information as to what may be causing this, or even really where to start. Would someone be able to help me identify what might be causing this event, specific with the Exception code: 0xc0000024, which causes
the Group Policy Client service to stop?You still out there looking at things? If so I have an update. The issue hasn't stopped, even though it did seemingly die down for awhile, however, it is now back with a vengeance.
I am able to force it to happen by killing the svchost process that is hosting GPSVC. If I run gpupdate /force, then logout/login it does get GPSVC running again. Furthermore, if I simply start svchost again via the Task Manager GPSVC starts running again.
When I access the server remotely with KVM it acts just like it does as if I'm logging into it via Citrix/RDP which for Admin IDs gives an error saying "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service...",
however, normal user accounts just get a message when logging into the server "The Group Policy Client Service Failed the Logon. Access is denied."
I haven't opened a case with Microsoft yet, but we about ready to because of the increase in these errors.
If you have any further suggestions that would be great, otherwise I'll provide an update once I get word back from Microsoft.
**EDIT -- apparently I mistook the the server's SCM's actions as my own. I was able to successfully crash the GPSVC service by killing the hosting svchost process, however, after I crashed it and let it sit crashed for awhile when I attempted
to restart either by starting a svchost task, or running gpupdate /force it failed. Either that, or there is a timing issue where if we don't restart the svchost process, or run gpupdate /force quickly enough it won't be able to recover without a reboot. -
APPCRASH - firefox.exe - ntdll.dll
Mozilla has stopped working and will not open at all.
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 27.0.1.5156
Stamp Date / Time of Application: 52fc0faa
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Stamp Date / Time Fault Module: 521ea91c
Exception Code: c0000005
Exception Offset: 00052df6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: b4c7
Additional Information 2: b4c74252b02ba14273a3332638c80d68
Additional Information 3: c13f
Additional Information 4: c13fcbbd34ef9b4951b6b49771f0152b
What do I look for help. Thank you.
<hr>
Moving to English ForumHello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you. -
Acrobat Distiller Application Error: acrodist.exe ntdll.dll
Hello All,
When submitting a doc to the distiller I intermittently get the follow error;
Faulting application acrodist.exe, version 8.2.2.217, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0001b404.
Can anyone offer an explanaion for what might be causing this?
If you need more info just ask...
Thanks in advance....
Pit.If this is a question about Distiller, please repost in the Acrobat forum. This forum is concerned with the Distiller SERVER product for Windows. Please include information about your OS, and the source of the postscript file being distilled as well as the job options file you are using when distilling.
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Ntdll.dll application error makes itunes crash
Itunes keeps crashing every 30 minutes to 2 hours since more than 2 years now (!!)
according to the event log of XP there's an application error in module ntdll.dll
I have searched the internet for quite some time for a fix for this problem but there doesn't seem to be a clear one.
Help would be really appreciated!
Message was edited by: marcbolan
Message was edited by: marcbolanOkay ... not the malware thing that was causing trouble at the beginning of the year. (On the other hand, as well as citing ntdll.dll, that used to always stop people from launching iTunes and quicktime.)
It's relatively rare to see ntdll.dll show up in this context (and probably even rarer to see it only cropping up sometimes), so we'll proceed on a basic principles troubleshooting basis.
ntdll.dll is one of the core Windows operating system files related to handling drivers, so we'd better check on driver, firmware and so forth.
If you've got a name-brand PC, check first at the Manufacturer's website for drivers, firmware and BIOS for your system. If you've added third-party components to the system since then, check for driver updates for those components at the component-manufacturer's website.
If you've got a custom/homw-built system, check at the manufacturer's webpages for drivers/firmware/BIOS for the various components. There's some advice in the following document:
[Updating the drivers on your Windows PC|http://support.apple.com/kb/HT1768]
If you update, does iTunes seem more stable for you? (A bit tricky to tell, of course, given that it doesn't happen right away. -
Hi,
I am using Web Premium CS 5.5 in which the Flash professional module crashes frequently with following event logs description
Faulting application Flash.exe, version 11.5.1.349, faulting module unknown, version 0.0.0.0, fault address 0x13eadfb0
Faulting application Flash.exe, version 11.5.1.349, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x0004487f
Faulting application Flash.exe, version 11.5.1.349, faulting module unknown, version 0.0.0.0, fault address 0x13e32258
Hanging application Flash.exe, version 11.5.1.349, hang module hungapp, version 0.0.0.0, hang address 0x000000000
The operating System is Windows XP. Clean installed after the errors. but still facing same problem. Also installed the patch Adobe Flash Professional CS5.5 Update 11.5.1
Please help me with the solution to this problem
Thanks & Regards,
Santosh ManjrekarHello, I have exacly the same problem and when I delete de folder "Adobe" on the "user profile/local settings/application data/" the aplication runs 2 times more and then the problem reapears, if you do this action again it will work again 2 times.
I hope that adobe gives a resolution to this problem.
Best regards
Fernando Jorge -
This is the information that I get from the crashes. I don't know how to fix it. I happens everywhere so it is not related to one site.
App Name plug-incontainer.exe AppVer. 1.9.2.4280 ModName:ntdll.dll
ModVer:5.1.1600.6055 Offset: 0000100bplease upgrade your browser to Firefox 8 and check
* getfirefox.com -
Faulting application iexplore.exe, faulting module jvm.dll
I see there are a few posts on this sort of problem, but please bear with me as this is somewhat different.
I develop a browser Add-on and one of my customers is experiencing an IE7 crash using Oracle/Jinitiator, with an event log message:
Faulting application iexplore.exe, version 7.0.6000.16827, stamp 49a74cd5, faulting module jvm.dll, version 0.0.0.0, stamp 4469a9b3, debug? 0, fault address 0x00050e18.
This may be related to my Add-on, so I'd like to know of any reasons that an Add-on could cause this situation. I see from other posts that it can be caused by an Add-on using a different JVM to the one used by the oracle app, however we don't include a jvm or use any java code, so it seems like it must be a different problem. The crash occurs on start-up of the oracle app and I'm told they're using Jinitiator on Win XP SP2. I don't know the details of their jvm or jinitiator versions.
I'm completely unfamiliar with oracle apps and JInitiators, so any pointers would be great. E.g. suggestions for them that may work around any such problem (like upgrading to latest JVM), or possible causes of any conflict between my Add-on and Jinitiator.
As my customer's app is not externally accessible I've not yet been able to replicate this. Here's another question (Example Oracle Forms app viewable online? asking for example apps that I might be able to use to replicate this.
thanks,
- Rory
Edited by: user11176059 on 18-May-2009 04:25Our browser Add-on is only available for IE, and the problem only happens when the add-on is running. So we've not tried Firefox but it wouldn't help unfortunately.
- Rory -
Some web pages causing 100% CPU use of iexplore.exe since Flash update
I'm having a problem with certain Amazon.com pages hanging my
Internet Explorer 6 using Flash Player 10,0,12,36, causing 100% CPU
use for iexplore.exe and requiring me to End Task to quit. All the
pages effected have an interactive mouseover Size and Color chart
that intially says "Loading" but then says "Select Size and Color"
once loaded. One mouseovers the various color patches and size
options, each time giving item availability in that option. When
the pages hang the IE browser with 100% CPU use that chart never
gets to the "Select Size and Color" point, instead stuck at the
"Loading" status. This happens most times, but not every time.
Sometimes the pages load correctly, after a brief lag as it loads
the chart.
Amazon pages without this chart load fine.
The start of this problem coincides with updating Flash.
I can prevent the problem from happening almost every time if
I can quickly get my cursor into that chart area while the page
begins loading. If I allow the pages to load fully with no
interaction they will hang almost every time.
I have not noticed any problems on those same web pages using
Firefox using Flash Player 9,0,124,0
I also have not noticed any issues with other sites using
Internet Explorer either. (YouTube, QVC, CNN...etc, all OK.)
I had posted for assistance on the Experts Exchange site and
there was some debate on whether the chart was a Java or
Flash-based chart, so initially it was being approached as a
possible Java issue, so I removed all Java versions on the system
and installed various versions, but the same problem persists.
I've downloaded but not run the Flash Uninstaller, as I'm
reluctant to uninstall the Firefox Flash version without knowing
for sure I could install 9,0,124,0 again.
I've downloaded an archived fp9_archive.zip, which seems to
indicate the contained files flashplayer9r124_winax.exe (Internet
Explorer) and flashplayer9r124_win.exe (Netscape) would be versions
9,0,124,0 to install after running the uninstaller.
Can anyone check a few of the links below and see if the
"Select Size and Color" chart is Flash based? If so, would
executing the files listed above install 9,0,124,0 into my
respective browsers again?
http://www.amazon.com/FCS-Regular-7mm-Surf-Leash/dp/B00149XJ68
http://www.amazon.com/Womens-Classic-Short-UGG-Boots/dp/B00064NH8W/ref=pd_ecc_rvi_cart_3
http://www.amazon.com/Columbia-Sportswear-Womens-Benton-Springs/dp/B0006M6IQ2/ref=pd_ecc_r vi_cart_2
http://www.amazon.com/Ladies-Chenille-Zip-Cardigan-Sweater/dp/B001E0YJ0C/ref=pd_ecc_rvi_ca rt_4
XP IE 6 (error module : MSHTML.DLL)
Flash Player version 10,0,12,36
Firefox
Flash Player version 9,0,124,0
Thank you-
VickieI'm attempting to troubleshoot an issue with Amazon web pages
since I've updated my Flash player. I would appreciate if someone
could take a look at my initial post and advise if the issue seems
to be Flash related.
Thank you.
I'm having a problem with certain Amazon.com pages hanging my
Internet Explorer 6 using Flash Player 10,0,12,36, causing 100% CPU
use for iexplore.exe and requiring me to End Task to quit. All the
pages effected have an interactive mouseover Size and Color chart
that intially says "Loading" but then says "Select Size and Color"
once loaded. One mouseovers the various color patches and size
options, each time giving item availability in that option. When
the pages hang the IE browser with 100% CPU use that chart never
gets to the "Select Size and Color" point, instead stuck at the
"Loading" status. This happens most times, but not every time.
Sometimes the pages load correctly, after a brief lag as it loads
the chart.
Amazon pages without this chart load fine.
The start of this problem coincides with updating Flash.
I can prevent the problem from happening almost every time if
I can quickly get my cursor into that chart area while the page
begins loading. If I allow the pages to load fully with no
interaction they will hang almost every time.
I have not noticed any problems on those same web pages using
Firefox using Flash Player 9,0,124,0
I also have not noticed any issues with other sites using
Internet Explorer either. (YouTube, QVC, CNN...etc, all OK.)
I had posted for assistance on the Experts Exchange site and
there was some debate on whether the chart was a Java or
Flash-based chart, so initially it was being approached as a
possible Java issue, so I removed all Java versions on the system
and installed various versions, but the same problem persists.
I've downloaded but not run the Flash Uninstaller, as I'm
reluctant to uninstall the Firefox Flash version without knowing
for sure I could install 9,0,124,0 again.
I've downloaded an archived fp9_archive.zip, which seems to
indicate the contained files flashplayer9r124_winax.exe (Internet
Explorer) and flashplayer9r124_win.exe (Netscape) would be versions
9,0,124,0 to install after running the uninstaller.
Can anyone check a few of the links below and see if the
"Select Size and Color" chart is Flash based? If so, would
executing the files listed above install 9,0,124,0 into my
respective browsers again?
http://www.amazon.com/FCS-Regular-7mm-Surf-Leash/dp/B00149XJ68
http://www.amazon.com/Womens-Classic-Short-UGG-Boots/dp/B00064NH8W/ref=pd_ecc_rvi_cart_3
http://www.amazon.com/Columbia-Sportswear-Womens-Benton-Springs/dp/B0006M6IQ2/ref=pd_ecc_r vi_cart_2
http://www.amazon.com/Ladies-Chenille-Zip-Cardigan-Sweater/dp/B001E0YJ0C/ref=pd_ecc_rvi_ca rt_4
XP IE 6 (error module : MSHTML.DLL)
Flash Player version 10,0,12,36
Firefox
Flash Player version 9,0,124,0 -
Explorer.exe is crashing/restarting every minute - faulting module ntdll.dll
I upgraded to Windows 8 on 11/18 and started having problems where explorer.exe is restarting every minute or so. Here is the error from the event log:
Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc000071f
Fault offset: 0x000000000011808f
Faulting process id: 0x12c8
Faulting application start time: 0x01cdc8c32effec36
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9220779c-34b6-11e2-be72-e06995f1e71a
Faulting package full name:
Faulting package-relative application ID:
I worked with Microsoft Tech Support for 4 days and ended up doing a clean install of Windows 8. I had been told by Microsoft that they would escalate me to Tier 2, but they called back and said it was an HP/Hardware issue and I would have to
work with them. Chatted with HP, they said it was an OS issue.
Anyone have any thoughts?
DanHere is the dump file. Any assistance is greatly appreciated!
http://sdrv.ms/XyPNrE
google drive is the cause:
FAULTING_IP:
ntdll!RtlReportCriticalFailure+89
000007f8`47d9a485 eb00 jmp ntdll!RtlReportCriticalFailure+0x8b (000007f8`47d9a487)
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000007f847d9a485 (ntdll!RtlReportCriticalFailure+0x0000000000000089)
ExceptionCode: c0000374
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 000007f847defd60
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_PARAMETER1: 000007f847defd60
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
MANAGED_STACK: !dumpstack -EE
OS Thread Id: 0x6bc (50)
Current frame:
Child-SP RetAddr Caller, Callee
BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
DEFAULT_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
LAST_CONTROL_TRANSFER: from 000007f847d9f2a0 to 000007f847d9a485
STACK_TEXT:
ntdll!NtWaitForSingleObject
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
ntdll!RtlReportCriticalFailure
ntdll!_C_specific_handler
ntdll!_GSHandlerCheck_SEH
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!RtlRaiseException
ntdll!RtlReportCriticalFailure
ntdll!RtlpLogHeapFailure
ntdll! ?? ::FNODOBFM::`string'
msvcr90!free
googledrivesync64!DllCanUnloadNow
shell32!CFSIconOverlayManager::_GetFileOverlayInfo
shell32!CFSIconOverlayManager::GetFileOverlayInfo
shell32!CFSFolder::_GetOverlayInfo
shell32!CIconOverlayTask::InternalResumeRT
shell32!CRunnableTask::Run
shell32!CShellTask::TT_Run
shell32!CShellTaskThread::ThreadProc
shell32!CShellTaskThread::s_ThreadProc
SHCore!ExecuteWorkItemThreadProc
ntdll!RtlpTpWorkCallback
ntdll!TppWorkerThread
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
FOLLOWUP_IP:
googledrivesync64!DllCanUnloadNow+cd8
000007f8`32602dc8 488d542430 lea rdx,[rsp+30h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: googledrivesync64!DllCanUnloadNow+cd8
FOLLOWUP_NAME: wintriag
MODULE_NAME: googledrivesync64
IMAGE_NAME: googledrivesync64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 50cfe78c
STACK_COMMAND: ~50s; .ecxr ; kb
FAILURE_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_c0000374_googledrivesync64.dll!DllCanUnloadNow
BUCKET_ID: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_googledrivesync64!DllCanUnloadNow+cd8
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_2_9200_16433/50763312/ntdll_dll/6_2_9200_16420/505ab405/c0000374/000ea485.htm?Retriage=1
Followup: wintriag
0:050> lmvm googledrivesync64
start end module name
000007f8`32600000 000007f8`326bb000 googledrivesync64 (export symbols) googledrivesync64.dll
Loaded symbol image file: googledrivesync64.dll
Image path: C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
Image name: googledrivesync64.dll
Timestamp: Tue Dec 18 04:48:28 2012 (50CFE78C)
CheckSum: 000BE686
ImageSize: 000BB000
File version: 1.7.4018.3496
Product version: 1.7.4018.3496
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Google
ProductName: Google Drive
ProductVersion: 1.7.4018.3496
FileVersion: 1.7.4018.3496
FileDescription: Google Drive shell extension
LegalCopyright: Google
disable the sharing overlay icons in the google drive options.
"A programmer is just a tool which converts caffeine into code" -
Skype.exe - problem library ntdll.dll
Many times already I have re-downloaded Skype due to problems. When I switch computer on, the warning message is shown :
title: "Skype.exe - Nie znaleziono punktu wejścia"
text: "Nie znaleziono punktu wejścia procedury NtAlpcSendWaitReceivePort w bibliotece ntdll.dll"
what means: "Skype.exe - Enter point not found"
text: "Entrance point of procedure NtAlpcSendWaitReceivePort in library ntdll.dll not found"
What is it and how to solve the problem?
annamatyjasikThis is a known issue with Skype and Samsung Kies Software. You may try to update your version of Samsung Kies Software or go to system32 folder and rename the avrt.dll file to avrt_old.dll
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=APPS_GLB&CDCttType=SW&Mo...
http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/skypeexe-entry-point-no...
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others. -
Hi,
I have Photoshop CS2 9.0 version installed on my PC with patch 9.02. I have a VB application which runs certain action files on EPS/TIF images using Photoshop typelibrary.tlb.The issue is that the VB application hangs when Photoshop crashes with the following error:
"Faulting application Photoshop.exe, version 9.0.2.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0001bd02"
I also get several other errors when i call Photoshop in my VB application. Those are as mentioned below:
1. The referenced memory could not be read.
2. The remote server machine does not exist or not available.
There is no particular pattern for above mentioned errors. I could not find any help in any of the forums.
I have attached the screenshot of these errors.
Pls advice.
Thanks in advance,
Shobha PatilI to have been getting this error, randomly when I exit the program. Not sure what to make of it google has come up empty for me.
-
SMSEXEC.EXE event ID1000 faulting module ntdll.dll
Hi,
I have a SCCM 2007 server which stops on a regular basis with the following entries in the event viewer, has anyone seen this before??I know there are some hotfixes available for issue's like this but I cannot find one that matches the exception code of
0xc0000374.Any ideas??
Faulting application name: smsexec.exe, version: 4.0.6487.2000, time stamp: 0x4ab33f1d
Faulting module name: ntdll.dll, version: 6.1.7600.16915, time stamp: 0x4ec49d10
Exception code: 0xc0000374
Fault offset: 0x000ce903
Faulting process id: 0x3a24
Faulting application start time: 0x01cf46268f4589c9
Faulting application path: d:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\smsexec.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 8b89c4be-b386-11e3-861f-00215aec4c76
many thanksYeah, that's part of the problem with having so many :-(
Do you have any installed already?
When I was still working on 2007 (it's been a few years since I've seen a production 2007 site that I haven't migrated off of and thus didn't care about health-wise explicitly), I had a list of updates I always installed. I don't remember and can't find
which ones these were though. You may be able to search the forums and find a list from someone (or me) as this did come a few times in the lifetime of 2007 SP2.
Jason | http://blog.configmgrftw.com -
Faulting application rfcexec.exe, faulting module ntdll.dll
On a dev PI 7.1 SPS 8 server (Windows Server 2003, MS SQL 2008 DB, single host) I am getting this error in the Windows Application Log:
Faulting application rfcexec.exe, version 7100.80.14.21962, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x000000000003bbfb.
I have not been able to find anything specific on OSS or Google about it.
I have updated the Visual C++ files to 2005 Service Pack 1 Redistributable Package ATL Security Update, patch 8 but this did not resolve the issue.
Any idea what it causing it?
Thanks.Hi Paul,
besides ensuring your latest latest DLL, as specific in note 684106, i.e latest executables, latest DLL library,
I have no further idea. This could be compatibiltity issue with microsoft platform.
Maybe can open a case with Microsoft, because ntdll.dll is from Microsoft, not SAP.
some registry cleaning program, to scan all your dlls, identify and eliminate problematic dlls, could be helpful....probably.
Regards,
Vincent
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