IF YOU ARE THINKING ABOUT FIOS

There service is sooooo bad you are better off without it!  Do not get Verizon.  You WILL be in the same world of regret as the rest of us stuck in their contract!  Their CS is awful.  You can not imagine how insanely poor!   On the first day some guy eating a taco told me I have to wait 30 days until I can use any Verizon service.  Supervisors agreed with him.  Finally when I was going to cancel they told me it was **bleep** and eventually was able to sign into MY VERIZON.  The features are VERY difficult to sort through and use.  I don't even bother trying anymore.  I will not bother calling CS to help...they are too busy patronizing to help.  Maybe they should soend time training their empployees on how the sytem works rather than 1million "sorry to hear that"...
DO NOT GET THIS SERVICE!!  VERIZON IS AWFUL...Phoooey

TBuilder wrote:
There service is sooooo bad you are better off without it!  Do not get Verizon.  You WILL be in the same world of regret as the rest of us stuck in their contract!  Their CS is awful.  You can not imagine how insanely poor!   On the first day some guy eating a taco told me I have to wait 30 days until I can use any Verizon service.  Supervisors agreed with him.  Finally when I was going to cancel they told me it was **bleep** and eventually was able to sign into MY VERIZON.  The features are VERY difficult to sort through and use.  I don't even bother trying anymore.  I will not bother calling CS to help...they are too busy patronizing to help.  Maybe they should soend time training their empployees on how the sytem works rather than 1million "sorry to hear that"...
DO NOT GET THIS SERVICE!!  VERIZON IS AWFUL...Phoooey
I think we have a Troll. This post is utter nonsense.
I've been a Verizon/Fios customer for almost two years now, and while the customer service is certainly not the greatest (they have NEVER been patronizing me nor ever been the least bit rude, they just aren't the quickest bunch on the planet),  the overall product is the best and I do not regret for a single solitary second switching from worst cable company (love the Roberts family, NOT) on the planet to Fios.
And I've had no problems using any of the functions, nor do I find them "difficult to sort through". I have and will continue to highly recommend fios every single time over the 500 pound gorilla philadelphia cable company.

Similar Messages

  • Don't use Best Buy Delivery if you are thinking about it...Just lies, lies, and more lies..

    Wow, where should I even started?
    We brought a 55 in TV from the local store last Sunday, and schedule a delivery yesterday (6/6/2015).
    They called us the night before delivery date, to confirm the delivery on Saturday from 1:30- 3:30pm.
    We waited until 3pm, and finally received a call saying "they were delayed a little bit", and moved the time to 5:30-6:30pm. Ok, not good, but we can understand.
    But of course, they didn't show up on time. We decided to call them again at 6:22pm, and were told they were 45 minutes away...
    7:30pm, after a hour, we called them AGAIN, and was told they are 25 mins away. 
    We had another delivery scheduled from Lowes at 8pm. Lowes showed up on time, and installed our fridge and washer/dryer professionally. They left around 8:30pm. 
    WHERE IS OUR TV FROM BEST BUY THEN???? Don't they supposed to show up before the Lowes???
    We called them again and again, but nobody answered...well, I guess it is a Saturday, and they went home WITHOUT even bother to tell us.
    Last time we spoke, you told me you are 25 mins away. Is this a lie? or you just decide to go back to your sweet home after we talk on the phone?!
    Sunday (6/7), I called the warehouse again in the morning, but no one answers, the voicemail is full as well (So I think we are NOT the only one experienced this ridicuous issue). Then we called the 1-888 number, and explained what happened. The customer rep on the phone couldn't get hold of the local warehouse neither, and told us to call back within several hours. (They did give us a case number: {removed per forum guidelines} though) We called back before noon, and was told they are not open on Sunday, and they don't know when will be get our TV delivered, maybe Monday morning.
    Ok, here is the thing, we have to work Mon- Fri, that's why we requested to deliver on Saturday. And come on, Best Buy, it is just a TV, it is not huge appliances that take you that much time.
    I can see why there was delay, ( not saying we were happy about it though...) But you could at least called us to let us know before you went home on our scheduled delivery date!!!! And were all those "45 mins away", "25 mins away" things lies???? 
    Dear Best Buy Coustomer Relations,
    I am expecting a responce back from you in a few business days from today, 06/07/15. Your responce should be sartisfying us. If we don't hear anything back from you or your responce to us doesn't satisfy us, then we will go talk to someone higher in your organization. Thank you,

    Hello MengyaLiu, and welcome to the forum,
    I’m honestly not sure why our delivery team would have told you they were on their way to your home and then not arrive without an explanation as to why. Our delivery agents should be notifying you of all necessary changes in their delivery schedules, as we realize the inconvenience any possible delay may cause, so it’s regrettable to hear we failed you in this regard. I truly apologize for any frustration this oversight may have caused.
    While I’ve personally documented your feedback here at the corporate office to ensure something of this nature doesn’t happen in the future, I’m glad to hear our delivery team was able to make this right and successfully delivered your TV yesterday. Please feel free to let us know how it went and if you have any further questions for me. I’ll be glad to help.
    Best wishes,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I updated my iPod Touch and it's not giving me Siri. It specifically told me that ios6 would give me Siri, but it didn't. Just saying, if you are thinking about updating your iPod touch for Siri, don't. It's just a disappointment.What should I do?

    It's very annoying.

    It specifically told me that ios6 would give me Siri, but it didn't.
    Actually, it did not specifically say it was coming to the 4th gen Touch.
    From the page about Siri, http://www.apple.com/ipod-touch/features/ it states at the bottom of the page:
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  • Read this if you are thinking of ordering infinity...

    Ordered infinity on 1st of June, had my conformation email after ordering stating that i would have a engineer come and do some work. asking me to be at home 8 Am till 1 PM (even though i ticked the box that said you don't have to be there for this visit as it will be external work). 13th came and no visit. OK i thought no problem as its external work no drama (lost a days pay though).
    2 days later bt emailed me saying" sorry we missed you, your new appointment for the engineer will be the 18th also asking me to be at home for this visit 8AM till 1PM, Bt never turned up for this one aswell, No phone call email or text message to say why they have not turned up.( another days pay lost) so i rang bt 0800 800 150... 45 minutes later and 2 bt employees from India that could not help, they put me through to bt infinity division in England. Sharon apologised for the 2 visits that was missed but could not understand why. Sharon put me on hold so she could ring the engineers, 15 minutes later i was told that they would not be coming out today (18th) and she would put a message in there departments diary for some one to ring me on the 19th to explained why and put me on the high priority list.
    7.30 pm on the 19th No phone call!!!!! so i rang again 0800 800 150. 20 minutes later and 1 lady from India i got through to the infinity diversion again and asked why no ones have rang me like i was told and promised (Sharon words not mine). Vicky from bt infinity could not believe what had happened to me and was shocked, my activation date is on the 25th and Vicky told me that i should not have had the 2 visits from the engineers until the activation date was completed ( ok £200 notes down the drain for taking 2 days off for no reason) she promised me that some one would ring me tomorrow 21st i told her i have already been feed that line yesterday but she promised they would.
    guess what happened...... no phone call....... so after me ringing bt at 7.30pm tonight and finding that the department was closed via a pre recorded message (8pm is the time they close i checked) i tried one more time and got though to a lady that did not have a clue even after reading the notes on the system. she tried to ring the engineers department but got no answer. WHAT A F... JOKE... 
    I have never had such bad and disorganised customer sevice in my life ( i work in Customer Service myself)
    I will be ringing bt back tomorrow in the afternoon to find out if there is anyone that can really help me find out what is happening to my order.
    ps. to top it all off my home hub and welcome pack was due today 21st. that did not arrive and i have tracked it. its in isle of man rang the post office and they said it had been sent there by mistake (i live in Chester) now i am worried that if everything goes ahead on the 25th i will not have the home hub in time to start using infinity lol
    if you are thinking of ordering infinity good luck you are going to need it after my experience

    I feel your pain Bro, had a lot of hassle when I first got infinity, and lately had a bit of hassle before and during the upgrade. There is a serious communication error between various departments at BT and this is something they need to sort out. In my opinion it has lost them a great deal of custom and a great deal of money. As I am from N. Ireland I ended up having to get in touch with my local office in Belfast to sort the problem out and they did it flawlessly without any messing about.
    1. Had engineer out regarding slow speed and I suspected it was a Retail server problem, engineer told me full speed was coming into the premises and reported this back to BT and Openreach.
    2. BT said there was no problem with the server, sent another engineer, same thing...etc etc...Reported back to Openreach.
    3. Openreach said there WAS a problem and that they have now fixed it, guess what...not fixed.
    4. Another engineer call out, same thing.
    5. This went on and on for 3 weeks
    Ended up doing this:
    1. a. Contacted local crew in Belfast.
    2. a. got a call back the next morning and was told they will not be sending anymore engineers.
    3. a. Line fixed within 2 hours of the call, and yes, you guessed it. Server problem all along.
    BT needs to stop automatically blaming a lot of the faults on the end user and instead listen to the customer or they would have had this job fixed that same day. Instead they wasted money sending loads of engineers which could have been available for other installations etc.

  • My wife and I are thinking about getting match but we have different itunes accounts and we are worried about losing our individual apps

    my wife andI are thinking about getting match so that all of our music is in one place. However, we are currently have different itunes accounts and we are worried about losing the different apps that we have accumulated over time, also she has more storage than I do and we are a little worried about that.  Does anybody have any ideas.

    You won't lose any apps but one of you will lose the ability to update apps on the device.
    For you to share iTunes Match all devices must be signed into the same iTunes Store Apple ID that was used to purchase the service. This means any Apps that were purchased with the other Apple ID cannot be updated on the device as a device can only be associated with one Apple ID every 90 days.
    I know it's not what you want to hear, but my suggestion is to simply stay with the system you have. It will cause you less headaches.

  • What do you do when you're thinking about something hard or an odd issue?

    I reach for my cricket bat and head towards whoever caused the problems to carry out some user education....

    I think a lot of people have different expressions used when they're thinking about something.
    I was a neighborhood party, someone was asking me about their google calendar acting odd. 
    I told her what I thought would work and she's like I think I tried that.
    I was then a bit stumped by that and I think I kind of wrinkled my forehead, squinted maybe a little and looked a bit to the side seeing if something else would come to mind.
    Do others have some expression they use in cases like this, or do you think some are better or should try and not do these things?
    This topic first appeared in the Spiceworks Community

  • Have you been thinking about a hybrid cloud strategy?

    It was indeed, due to application requirements ESXi was downgraded from 5.5 to 5.0.  This implementation was prior to the release of 6.0. 

    Helping the little guys think big!
    http://www.microage.com/data-center-refresh-and-server-virtualization-provides-big-benefits.html
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  • WHERE IS THE "CANCEL PLAN" BUTTON YOU ARE TALKING ABOUT IN YOUR FAQ ?

    Ive tried the whole browsers.
    Im in France.
    Id like to know how to cancel my account.
    Thanks

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

  • Thinking about getting an Iphone 3g

    Hey guys, just have a couple questions concerning the iphone 3g
    Thinking about getting, two questions?
    I've heard some negative press about the actual phone feature ironically. Has the call drop issue been resolved, or is that issue mainly due to your service area now?
    Also, does the phone have a tendency to slow down massively if it gets close to capacity?
    My old ipods have never really worked correctly in that regard.
    Little skeptical b/c of these issues, any advice is appreciated.

    Why you are thinking of buying 3G phone?
    if you run a business and you need to access your emails on the go?
    while talking on the phone? and while updating your website and you want to talk to your IT department? do online trading?
    do you wanot make a multimedia call? (does ATT support this feature?) ive lived in Bahrain and that was one the first country to have 3G cellular network up and running around 5 years ago)
    if these are not your primary usage then don't expect anything from a 3G phone as its just a 2 radio device which drains battery quick and you are okay with that too go ahead and buy iPhone 3G what i hate is people who don't understand what a 3G phone can do and what are its limitation come here or for that matter on any forum and whine whine whine till i feel like brk my leg by kicking their butt so hard

  • For anyone thinking about getting a Macbook

    I wanted to write a quick review of my new Macbook for anyone thinking about switching from a PC. Although I’m a complete mac newbie I’ve been using computers (PC, Linux, Unix) since the 8088. Unlike some I don’t think Microsoft products are inherently bad and the vast majority of problems that people face are user produced or provoked.
    Some thoughts:
    1. Don’t worry about the glossy screen - for general use indoors and outdoors it offers terrific color saturation and minimal reflections (reflections are less than most PC glossy laptops).
    2. Unless you really need to burn DVDs get the cheapest model. With the money saved upgrade the Ram yourself (about $90 for 2GB) - it’s super easy and well worth the real world speed gain.
    3. If you’ve never worked with Mac OS X get yourself a good reference book (idiots guide, ect) and be prepared for a steep learning curve. Things are done radically different compared with Microsoft XP, Vista or even Linux.
    4. Although OS X is by far the most superior general operating system I’ve worked with - be prepared for things to go wrong. Yes, sometimes things don’t “just work”. Driver installation is easy but often the same controls for printers and other peripheral devices that you had with a PC does not show up on a mac. You can still use it but it has a bit less functionality - this is not a mac issue but a vendor issue. Also I’ve had to force restart because of frozen programs (Mail and Safari) twice. It happens, no big deal.
    5. Safari ***** - Get Firefox - although Safari is well integrated with OS X, some websites have limited functionality - again primarily the web-builder’s problem.
    6. iPhoto and iWeb suck - good for compete newbies but you’ll quickly outgrow them.
    7. Excessive heat has not been a problem thus far. The bottom case does get warm and when running intensive programs the fans kicks in pretty hard but my processor temp is always between 50-70 C. Considering the small form factor I think this is a great accomplishment.
    Bottom line - If you’re thinking about getting one or switching from a PC to Mac - don’t worry and just do it - you won’t regret it.
    Sam

    MacBook comes with the OSX and iLife software preloaded. You will also receive a couple of disks with all the software on them.
    You can run Windows software in a few ways:
    1. Crossover is a package that lets you run many Windows applications within an OSX framework.
    2. Parallels or VMWare Fusion let you actually create and run a Virtual Windows System, that runs inside of OSX, and can share files etc.
    3. BootCamp (Apple Beta Software - Free) will allow you to create a dual boot system. When you start the MacBook, you can choose whether you want it to boot up as a Windows system or Mac OSX system.

  • If You are unsatisfied with level or Sound of your beat after bounce

    Its time to go Apogee or Motu... seriously... NOTHING ELSE

    We're using the term 'master' as in the final stereo file which is to be put on disc - not the master output object in Logic. Frankly, (again, IMO) you should not be slamming or clipping any bounce. ever. There's a time and place for it (assuming you want a master that loud) - it is the mastering stage, and your ME would not appreciate a 2 track that is already clipping and squashed. So, the idea of a beat that is used in a multitrack session falls outside the 'hot dog waveform' zone.
    As far as the -4 dB comment, feel free to provide references. You'll need to clarify whether you are talking about the final master of a track or simply components or stems of a multitrack production. For components or stems, I have previously posted what I shoot for:
    my definition of healthy is an absolute peak between -6 dBFS and 0 dbFS (avoiding clipping)
    That's all there is to it.
    If you're talking about the mastering process that's a different beast altogether -- I read 'Sound of your beat' as a component of a multitrack session, rather than the 2 track master. The only thing I can think of for -4 as a finite maximum is when mastering, while using a limiter which does not compensate for intersample peaking (which is still not an absolute maximum itself - hehe). Otherwise, it should be more accurate to shoot for the range I mentioned earlier.
    J
    Message was edited by: Justin C

  • Thinking about getting a MacBook, using Boot Camp, anything I should know?

    I'm going into 8th Grade and my parents are thinking about getting a MacBook for me. Now, because my school uses PCs with Windows, I will need to use Boot Camp so I can save things from Microsoft Office on a flash drive and take it back and forth from home to school. Before I do this I need to know if there is anything I should be aware of because I've seen some weird things on sites about Boot Camp like something called Fat32. I also need to know what version of Windows should I use. XP or Vista? I've heard bad things about Vista like how there are back ways in for Hackers, but it's really eye-catching with it's futuristic look. So should I just wait for Windows 7 to come out and replace Vista in the summer or fall of 2010? (Yes, for people who may not know, Microsoft is developing a successor to Vista known as Windows 7. I read about it in my dad's latest issue of Consumer Reports.)

    When you get the computer you can run the Boot Camp Assistant program (Utilities folder) and print out the documentation (it's fairly long.) Read it carefully before proceeding. It should explain what you need to know about installing and using Windows on a Mac.
    You can install any 32-bit version of Vista or XP with Service Pak 2.
    Windows uses two disk formats - FAT32 or NTFS. Vista requires NTFS but XP can use either. OS X can read/write FAT32 formatted drives but NTFS is read-only to OS X. That means that unless the drive is formatted FAT32 you will not be able to transfer files between the Windows volume and the OS X volume. Neither Vista nor XP are any less secure. Both are vulnerable to viruses and malware unless you run anti-virus/malware software to protect the computer.
    There are different ways to run Windows on a Mac. Boot Camp is only one:
    Windows on Intel Macs
    There are presently several alternatives for running Windows on Intel Macs.
    1. Install the Apple Boot Camp software. Purchase Windows XP w/Service Pak 2 or Vista. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
    2. Parallels Desktop for Mac and Windows XP, Vista Business, or Vista Ultimate. Parallels is software virtualization that enables running Windows concurrently with OS X.
    3. VM Fusionand Windows XP, Vista Business, or Vista Ultimate. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
    4. CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
    5. VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not yet fully developed for the Mac - some features are not yet implemented - but it does work otherwise.
    6. Last is Q. Q is a freeware emulator that is compatible with Intel Macs. It is much slower than the virtualization software, Parallels and VM Fusion.
    Note that VirtualBox, Parallels, and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system.
    See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion.

  • How can I disable the automatic hiding of known file attachments, and why are always about 10 internet pages where I have to download something if i use firefo

    How can I disable the automatic hiding of known file attachments, and why are always about 10 internet pages where I have to download something when I use mozila firefox?
    Windows Computer

    1) If you are talking about the file names on the computer, there is a
    setting to turn off known file types. Open your file browser. Then
    just under the location bar, press '''Tools,''' then '''Folder Options.'''
    A new window will open. Select '''View.''' Look for
    '''Hide Extensions For Known File Types.'''
    2) Never NEVER '''NEVER''' download anything unless you know what
    it is. If a web site claims it needs to download something, what is it?
    It could be something like the flash player, '''or a virus ! !'''
    Ask questions, or go somewhere else.

  • Regardless of what you might think of the OVI stor...

    ...I am so glad I do not have to limit myself to working through iTunes.  I just now received notice of some free book downloads that I had an interest in, only to find that I had to go through several steps in order to re-authorize my computer to work with iTunes.  After numerous steps, verification of identity as well as payment methods, I was finally assured that I was ready to download the book.  Surprise!  I had apparently exceeded the number of authorized devices associated with my itunes account. I would have to de-authorize a device first.  But here's the problem: I no longer have any of the older devices to de-authorize.  At that point I closed iTunes, thanking my stars that I don't have an iPhone, and am not locked into using iTunes and its Byzantine licensing labyrinth!
    Solved!
    Go to Solution.

    aspergerguy wrote:
    kiltbear wrote:
    The five device limit for protected iTunes content has been in place forever.
    It no longer applies to audio files as they are no loner protected.
    If you run into the five device limit, you can de-authroize all your devices once every month from one computer running iTunes and then re-add those you still need.
    Whenever possible, I buy symbian apps from the developer instead of Ovi. Not only are the apps in the Ovi-Store often several versions behind, but you can't even see in the Ovi-store which version you are buying.
    All in all the experience with iTunes (I support fruit phones here @ work) is far less tedious than wrestling with the notoriously unstable, buggy and unreliable Ovi-Suite and the IMHO quite painful to navigate Ovi-Store.
    @kiltbear
    Thought that de-authorising allowed once a year not month if 5 devices authorised:http://support.apple.com/kb/HT1420
    At least if you buy from developer you have the downloaded application forever, as can easily disappear from OVI store.
    If you purchase app. from iTunes it is not tied to IMEI when you re-sync new device.
    Yes you are right about the de-authorize feature in iTunes, my memory failed me :-)
    Well, as for being tied to IMEI, Gravity for Symbian is when bought from the developer, but you can transfer it if you switch phones.  That won't be happening as I don't plan on buying another Nokia device after the dreadful N97. After 16 or so years of only Nokia devices I'll look elsewhere when my 24 month N97 ordeal, err contract is up in December.
    As for the Ovi-Store and Ovi-Music, I tried to get the non-DRM version of albums and songs that I had purchased (with vouchers from the 5800XM and N97) just prior to Nokia finally going non-DRM because an Ovi-Suite update had nuked my licenses and failed miserably.
    Only one album was offered for re-download, in DRM-protected form, but hey, at least it was listed twice! None of my other music showed and support was living up to their trade-mark Nokia uselessness. I'm just glad I didn't actually pay for those downloads.
    IM+ was a similar story. Ancient version in the Ovi-Store, no update and the Ovi-Version key did not work with the version downloaded from shape Services (the developer) did not accept the Nokia key. This was followed by more Nokia support uselessness.
    Haven't bought anything from the Ovi Store since. I always check if I can get it from the developer or another store portal (e.g. Handango).
    Suffice it to say that every other dowload store I buy and bought stuff from (Sony, Handango, PalmGear, Apple, Audible)  was able to solve any problems efficiently, swiftly and satisfactorily, with the one big exception being Ovi. Of the issues with purchases I reported to support (four all in all) none were resolved at all and no response by a human was received without contacting them SEVERAL times for each problem, a first reply took upwards of three working days and then it was only a useless boilerplate with no relevance to the problem described.
    Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

  • For all of you who think Encore messages are obscure & that Adobe Support is lousy - Read On

    I thought I would share a little story of woe with you all.
    Not only will this give you a good laugh, but it will show you that you essentially don't know when you have it as good as you do with Adobe.
    I create High Resolution DVD-Audio discs, and for this I have to use Sonic's DVD-Audio Creator system. It is not only the equivalent for Audio of Scenarist for Video, but it is almost as expensive as well. The point will become clear.
    So, I am authoring this Widescreen project and the deadline is like tomorrow.
    So it's a case of "hurry, hurry, hurry".
    Error #1 - "cannot open file xxx_HL_LB.tif" that is it. So I am looking through, and thinking "there isn't one. Must have missed something here".
    Yet to no avail. In desperation, I dig out the manual and buried away in an appendix is the information that for a Widescreen disc, the SPHL image is not scaled as this makes text degrade significantly, so a separate SPHL file with the naming convention of (filename)_HL_LB.TIF is required.
    This has to be manually placed into the folder created when using the "Import Menu" tool, as it cannot be done automatically".
    It then goes on to say that if Pan & Scan is also required, these need yet another file with the naming convention of (filename)_HL_PS.TIF.
    Thank for making this obvious guys - you would have thought that the Command Editor tool would point this out to you when you set the Aspect Ratio to 16:9, but no.
    So I get this sorted out - only 86 screens, all requiring new Highlight Layers.
    It's compile time again.
    Error #2 - "Cannot open source file "mainmenu ATS.TIF" - for those of you who know Sonic, you'll no doubt spot the problem immediately. If you do not know this, and try to call support, you will be told that unless you have a maintenance contract, online support is not available. A maintenance contract is several thousand dollars - per year.
    (The answer, if you are unaware, is that the compiler cannot handle spaces in the file names, yet the importer has no such problem & again does not tell you you are importing a file that is effectively useless and will crash the compiler with an error message.)
    I fix this & move on.
    Error #3 - gets right to the end of the process.
    All files converted & parsed.
    All AOB created
    All VOB created.
    Starts laying out the UDF/IFO information, gets all the way to the end and errors with a "illegal filename - cannot use ?></\-, only _ 1-9 and A-Z"
    Again, the command editor could tell you this, and not allow you to enter in the bloody name, but no - that would be far too easy.
    It's the support that annoys me more than anything though.
    Sonic still sell this product - it's $13,000 - and yet refuse to provide online support as it is a "dead format" (who told them that? I have done 5 this year already, and have another 23 on the books already) despite the fact that labels are still releasing in DVD-A (albeit few & far between) and that if I want to continue with support I should buy a maintenance contract. They go on to "helpfully" point out that I should get in touch with my supplier, as the new HD formats offer all that is on DVD-A & more besides - yeah, like the $150,000 price tag plus support contract, annual AACS Site license, and per-title AACS fees that are mandatory despite all Blu Ray DRM being broken wide-open.
    And you lot moan about Adobe, and Encore's messages?
    You do not know when you are well off.

    Part 2.
    Another thing that all Encore users ought to regularly offer up a daily prayer of thanks for is the PSD support for menus.
    Let me tell you a little story, all about how bloody awkward it
    i can
    be, again using Industry Standard "Flagship" applications.
    The little saga above about the additional _HL_LB image completely forgot to mention that there is a very nasty scaling issue awaiting the ignorant (like me).
    It doesn't scale the letterbox image automatically.
    SO, it's a case of as usual, preparing all Widescreen assets in anamorphic mode (create & design in PS using PAR correction, reshape image to Square Pixels)
    Duplicate the _HL for the _HL_LB image.
    Now, because of the rescaling issue, take this into PS, and resize the image to 720x360, then resize the
    i canvas
    to 720x480, making certain your background is white, as failure to do this will mean the Letterboxed SPHL are incorrectly scaled, although the button hotspots are in the right place.
    Aargh - if it was not for the "Phone A Friend" option, I would still be stuck on this.

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