If you lose your phone and you get a replacement . does you imei number change? or do they keep it the same as your old one?
if you lose your phone and you get a replacement . does you imei number change? or do they keep it the same as your old one?
Hi
Every handset has a unique series of identifiers, one of which is the IMEI number, so if you exchanged the handset (for example if it was not working & you were still under warranty) your new handset would have a new IMEI number.
What Apple do though is if you formally exchange your handset (again, under warranty etc) then they record the change on their system, but also give you a sticker which is meant to attach to the original box. That way, if you come to sell the handset, you have a proper record of why the IMEI number on the handset is different from the IMEI number on the box.
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