If your Scheduled Delivery apps stopped printing

These instructions apply to the Photosmart D110a and Officejet 6500A, 7500A, 8500A printers, but other printer models may be similar.
The Solutions below can be used to restore scheduled delivery printing that has failed. Some situations to which they may apply are:
-Scheduled Delivery apps unexpectedly stopped printing.
-Print jobs show Pending, Failed and/or Canceled on ePrintCenter History.
-Communication error when selecting Apps on the printer front panel.
-Communication error when Print Now of a scheduled app is attempted.
-Communication error caused by no internet connection, printer turned off for extended period of time, out of paper, out of ink.
If your Scheduled Delivery apps unexpectedly stopped printing, do the following:
Solution 1
Check the Scheduled Delivery Bulletin Board for the current status. If that doesn’t solve your problem, continue to Solution 2 below.
Solution 2
Photosmart D110a:
     a. Press the wireless button on the front; it should have a solid blue light. Flashing indicates NO wireless connection.
     b. On the front panel scroll down to Web Services Settings and press OK.
     c. On the front panel scroll down to Print Info Page and press OK.
Officejet 6500A, 7500A, 8500A:
     a. On the front panel, arrow to the right to the “Setup” icon and select.
     b. On the front panel, select Web Services Setup.
     c. On the front panel, select Printer Email Address.
Then follow these steps for all printers:
A page prints, titled Welcome to Web-Enabled, Mobile Printing from HP. This may take a few minutes; please be patient.
If you have Pending scheduled print jobs, they should print soon.
Your problem should now be fixed and automatic Scheduled Delivery should resume. Some jobs may have been lost as a result of the disruption that has occurred.
If your scheduled prints have not resumed in 24 hours, proceed to Solution 3.
Solution 3
Note: The following solution will restore your printer to its default apps, All scheduled print apps and jobs will be lost.
Remove/re-enable Web Services:
      Photosmart D110a:
       a. Press the wireless button on the front; it should have a solid blue light. Flashing indicates NO wireless connection.
       b. On the front panel scroll down to Web Services Settings and press OK.
       c. Scroll down to Remove Web Services and press OK, then OK again.
       d. Enable Web Services appears. Press OK, accept terms by pressing OK again, and enable by pressing OK.
      Officejet 6500A, 7500A, 8500A:
      On the front panel-
       a. Arrow to the right to the Setup icon and select.
       b. Select Web Services Setup.
       c. Scroll down to Restore Factory Settings and press Yes, then OK.
       d. Select the Apps icon and follow the prompts to Enable Web Services.
      Officejet 8600A:
      On the front panel-
       a.  On the main screen, upper left, press the “page with blue circles” icon.
       b.  Web Services Summary opens. At the bottom left, press Settings.
       c. Scroll down to the bottom. Press Remove Web Services. Yes.
       d. Press the Apps icon and follow the prompts to Enable Web Services.
2.   The printer should connect and print your Welcome Page with your printer ID and instructions to register the printer at the ePrintCenter. The printer ID expires after 24 hrs so be sure to register as soon as possible. Repeat above if needed.
3.   After registering the printer on EPrintCenter:
       a. Select Get APPS at the top of the webpage.
       b. Browse to Universal Crossword or other scheduled delivery app.
       c. Select icon and Add to Printer.
       d. Select Setup to schedule delivery.
You then should receive your scheduled delivery prints on the following day that the publication is available. (Please note that if it is 10 am when you install the print app and you select a delivery time of 11 am you will have to wait until the following day at 11 am to receive a scheduled delivery print. You can perform a Print Now to receive the current publication.)
If these steps don't solve your problem, post a reply to this message or create a new Forum post with a specific question, including Scheduled Delivery in the title field followed by the issue. Example: Scheduled Delivery .......(insert issue here).......
I work on behalf of HP.

mry,
You should post your question in the Ask a Question box on the Post Install Printing Issues Forum at this location:
http://h30434.www3.hp.com/t5/Post-Install-Printing-Issues-New/bd-p/PostPrint
You can copy your original message and paste it there.
Include a Subject something like this: <Model of your printer>: Copy issue
I work on behalf of HP.

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Pending Scheduled Delivery jobs not printing

See the post at this link: If your Scheduled Delivery apps stopped printing
I work on behalf of HP.

mry,
You should post your question in the Ask a Question box on the Post Install Printing Issues Forum at this location:
http://h30434.www3.hp.com/t5/Post-Install-Printing-Issues-New/bd-p/PostPrint
You can copy your original message and paste it there.
Include a Subject something like this: <Model of your printer>: Copy issue
I work on behalf of HP.

Stopping Scheduled Delivery Apps.

Try the steps below to stop scheduled delivery Apps from printing.
Sign into your account at www.eprintcenter.com
Scroll down the page to locate the app in the My Print Apps section.
Click on Setup (under the icon for the app)
Scroll to the bottom of the page and click on “Cancel scheduled delivery”
Click “Cancel Subscription”
This question was solved.
View Solution.

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HI gababop,
Log on to eprintcenter and scroll down to "my print apps" and you can select your schedule delivery apps there and make changes accordingly.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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Some Scheduled Delivery Print Apps may have continued to print once selected as a Print Now function on an Officejet 6500, 7500, and 8500, Photosmart D110 and B210. This has been solved as of June 23, 2011.
See the Managing Scheduled Delivery Apps page for setting up a new Print App with Scheduled Delivery. Anytime you wish to unsubscribe follow these steps.
Although I am an HP employee my posts and replies are my own.

Hi N2KZJ,
Try the solutions located at this website: How to Manage, Pause, or Unsubscribe from Prints and Faxes
Please post here if you this solved your problem (and select Solved) or if you need further help.
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I have a HP Officejet Pro 8500A Plus connected to a Windows XP PC
The printer is connected to the Internet by wireless.
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The problem is that the scheduled apps all stopped working.
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This just started a few days ago and it all worked fine up until then.
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Hi, are you able to determine whether anything has changed in your network in the last few days? Here's a link to some detailed connectivity troubleshooting steps (some of which you've already completed it seems). Take a look and see if any of the suggestions are ones you haven't already tried.
Are you able to print successfully via ePrint, i.e. can you send an email with an attachment and have it print on your printer? If so then I would suggest signing in to your ePrintCenter account (provided you have one set up) and removing the apps that are not working and then re-add them. You can do this in the Manage My Apps section of your ePC account. If the printer won't print an email attachment then I would suggest removing and re-enabling web services from the printer front panel display.
Best of luck.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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I have a Drobo (2nd Gen) attached to my early 2009 Mac Pro via Firewire and it consistently has this problem with the Disk Utility app on Mavericks.
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See the post at this link: If your Scheduled Delivery apps stopped printing
I work on behalf of HP.

Hi gailina,
To assist you further on the issue please give me the details of the printer and when do you get the error code.
Regards
Aneesh
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

How do I get apps 2 stop printing after they've been stopped on the website? It still prints.

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Hello dhhinkle,
JamieAtHp has posted a lot of good information on this subject. You may want to click on the link below, it is a document that can take you through on how to resolve your scheduled delivery issue.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03105488
If you have any questions or comments on the document or the issue, please post again.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Hey thurman9701!
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Go to hpeprintcenter.com and cancel your subscriptions. (In the app settings) Then remove the app. Changing any subscription can take 24 hours to take effect also.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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I work for HP.

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Hey jennej,
There is no way to obtain a missed printing from a Scheduled Delivery App, at this time. You may be able to find a user that printed this page and can scan/send this page to you, but there is no way for HP to get you this information.
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-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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Hi bhwaite,
Try the solutions located at this website: How to Manage, Pause, or Unsubscribe from Prints and Faxes
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I work on behalf of HP.

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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hi firedude007,
Welcome to the HP Forums!
I see that your HP Laserjet P1102w stops printing files from your Mac but not on Windows, and I am happy to help!
For further assistance, I will need to know the following information:
The version number of the Mac Operating System. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

If your Scheduled Delivery apps stopped printing

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