Im trying to update my Iphone OS but it says: " you have purchases that have not been transfered to your itunes library". I dont want to lose anything I've purchased, I dont want to cross reference every app and song to see if its in itunes or not. help
II have an iPhone 4. I want to update my iPhone operating system but when I do, it says I have purchases that haven't been transfered to my iTunes library. I sync my phone everytime I plug it in (automatically), so I'm not sure why I'm getting the message. I have updated opertating systems before and lost everything, photos, contacts, music, aps, etc so I've been hesitant to do it this time, but my phone is just too slow and aps keep crashing etc.
Short of going through and manually verifying every app and song ive purchased, how can I figure out what is missing from my library, and begin this update?
Thx
Jon
thanks, but the device displays on the top right of the latest version of itunes, and i doesn't allow a right click. You can open it and access the info inside but theres no option to "transfer items" anywhere :-s
Similar Messages
-
hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!
If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!
Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.
-
I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I'm trying to update my iphone 4 but i keep on getting an error message - 43 saying that if I continue all content on the phone will be lost. Can somebody please help me.
Thanks KristyIs your iPhone 4 GSM type or CDMA ?
-
I am trying to update an iPhone 4 but I can't follow the instructions above because "software update" is not an option under settings/general. How can I update my phone?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972 -
hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible
What is the exact wording of any error message you received?
-
i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
I'm trying to update my iPhone 5s but it's been backing up on my computer for four hours. what do i do?
Get a faster Internet connection
Try disabling all Security software on the computer, that can cause problems with the download and install. -
HT5318 I am trying to update my iphone 4 but i do not have a update icon in general settings as i a
Hello
I need help!
I am trying to update my iphone 4,but do not have a update icon in general settins as prompted.Can anyone help me please?
Thank You!If your iPhone is already on IOS 5, then Software update can be done on your iPhone under Settings > General > Software Update.
But if your iphone's ISO is 4 or before, it can only be done through your computer iTunes. -
HT4061 I AM ASKING THAT I TRIED TO UPDATE MY iPHONE 4 BUT NOT RESPONDING PLEASE I NEED MORE HELPING
I AM ASKING THAT I TRIED TO UPDATE MY iPHONE 4 BUT NOT RESPONDING PLEASE I NEED MORE HELPING
If you are rying to update an iPhone 4 that now has iOS 4.3, you must connect to a computer with iTunes, start iTunes and select the iPhone from the list of Devices on the left side of the window. Then in the main Summary window select Software Update. The process will take a rather long time, up to half an hour depending on the speed of your internet connection.
-
I tried to update my iphone 4 but it keeps saying error (1667) what does that mean?
I tried to update my iphone 4 but it keeps saying error (1667) what does that mean?
http://lmgtfy.com/?q=iPhone+error+code+1667
-
When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ". I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?
I appreciate the answer, but what you describe is not entirely accurate. First, to even see view, you have to enable the menu by clicking on the icon in the upper left. View allows you to show the sidebar.
Second, you will NOT see your devise listed in sidebar or anywhere else. Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise." Or maybe it just takes a minute to show up whatever you do.
Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer. Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer." Apple unhelpfully suggests going to store> authorize this computer. There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu. Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu. Now you can transfer your files, to who knows where.
My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B. To do B you must first do C, which is unexplained save in answers in user forums. To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done. -
I am trying to update my ipod touch but it says that the update was corrupted during download
I am trying to update my ipod touch but it says that the update was corrupted during download
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
- Try when connected to another network
Maybe you are looking for
-
I've reset my network settings. I've cleared cache and cookies in the browser. Before yesterday the login screen would appear anytime I attempted to use an app or program that required internet access. Pretty much every program. Now I have a brick ta
-
After updateing my iPad Air 2 to iOS 8.3, it no longer works
After updating my iPad Air 2 to iOS 8.3, it no longer works. It is a 64 GB model. The opening screen is the same as when I first starting using it, with "welcome" in various languages. I have gone through the operations requested, iCloud, etc. but a
-
How do I import a large iPhoto library into an existing iPhoto library?
I have a Pictures folder on my desktop (recovered from another machine). The total size of the iPhoto library I am trying to import is 23.7 GB. It is from a graphics environment. When I select 'Import Library', and then select the iPhoto Library fold
-
The files in the last folder I have updated are uploaded to root overwriting identical named files in root (fx index.html). I have tested on several servers. I select the folder I want to upload, including the files in root, and drag them over to rem
-
I want to create a series of web pages each of which will hold one illustration with, underneath, a caption with linking code built-in. There will also be navigation buttons. If you think this is a picture gallery or photo album you have it in one. I