IMac mid07 Etrecheck: failed launch daemons
iMac mid 2007 2.8 Ghz Intel Core 2 Duo OS X 10.9.4
My Mac has been crazy slow since updating, and I've followed some threads to see that I likely need to upgrade RAM to 6 gigs or retreat to Moutain Lion.
Also read to run EtreCheck: 2 primary responses were need to update Flash (I did) and:
Problem System Launch Daemons: ?
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.wdhelper.plist
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Similar Messages
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Problem description:
My iMac (early 2008) with OS 10.10.2 runs slow. I have run EtreCheck several times, and I am unable to move beyond Problem System Launch Agents (11 processes killed due to memory pressure) and Launch Daemons (12 processes killed).
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 9:50:48 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 8800 GS - VRAM: 512 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 4 days 20:29:22
Disk Information: ℹ️
Hitachi HDS721010KLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Mac iBook HD (disk0s2) / : 999.35 GB (521.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nesessionmanager.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.arubanetworks.via.NetworkMonitorLaunchd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
VIA PrefPane [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% Mail
2% com.apple.iCloudHelper
1% Creative Cloud
1% Google Chrome
Top Processes by Memory: ℹ️
223 MB Google Chrome
150 MB Finder
129 MB Google Chrome Helper
112 MB Mail
69 MB Google Drive
Virtual Memory Information: ℹ️
35 MB Free RAM
1.45 GB Active RAM
1.45 GB Inactive RAM
888 MB Wired RAM
27.01 GB Page-ins
851 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I am trying to troubleshoot a slow iMac. EtreCheck showed that com.adobe.CS5ServiceManager.plist failed. Not sure if this is important or how to fix. Any suggestions?
BobHarris: Thanks. The EtreCheck output follows:
Problem description:
My iMac is very slow.
EtreCheck version: 2.2 (132)
Report generated 4/22/15 2:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
Disk Information: ℹ️
ST3500418AS disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
hp psc 1300 series
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
LaCie LaCie Hard Drive Quadra 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
HP IO Classic Proxy 2 Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
Director Docker Application (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% fontd
2% WindowServer
0% coreservicesd
0% mds
0% blued
Top Processes by Memory: ℹ️
78 MB mds
41 MB Finder
33 MB mdworker(3)
29 MB WindowServer
29 MB Dock
Virtual Memory Information: ℹ️
2.60 GB Free RAM
1.40 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 22, 2015, 11:38:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
Apr 21, 2015, 02:37:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
Apr 22, 2015, 11:51:45 AM Self test - passed -
Please help: I am unable to access PubMed on Safari on iMac! EtreCheck done
I am having trouble accessing the PubMed website on my iMac. I know there is no problem with the website as I can access it on my iPad, iPhone etc but for some reason I can now no longer access it through my Mac. When I do I receive the message, 'Safari can't connect to the server'. I have tried clearing cookies and cache, resetting Safari etc to see if that helped but I am still having the same problem.
I ran a test using the EtreCheck, the results of which are below.
Please help as I'm a Nursing student in the middle of my dissertation and I really need access to PubMed!
Thanks,
Kate
EtreCheck version: 1.9.12 (48)
Report generated 11 July 2014 17:18:42 BST
Hardware Information:
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software:
OS X 10.9.2 (13C1021) - Uptime: 3 days 23:24:49
Disk Information:
WDC WD5000AAKS-402AA0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (404 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5690H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[running] com.epson.ecrp.launcher.plist Support
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[failed] com.epson.esua.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.epson.ews.launcher.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Dropbox
Adobe Reader
Spotify
Audacity
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 60 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
1% WindowServer
1% Microsoft Word
0% fontd
0% loginwindow
0% Microsoft Database Daemon
Top Processes by Memory:
135 MB com.apple.WebKit.WebContent
119 MB Safari
82 MB Finder
78 MB AdobeReader
49 MB WindowServer
Virtual Memory Information:
520 MB Free RAM
1.05 GB Active RAM
613 MB Inactive RAM
878 MB Wired RAM
3.80 GB Page-ins
786 MB Page-outsGo step by step and test.
1. Power cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode
http://support.apple.com/kb/PH11212
2 Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Click "Reset".
4. Safari > Preferences > Privacy > Cookies and all other website data:
Press “Remove All Website Data” button -
Slow Mavericks and problem system launch daemons
Like some other users here I've experienced a big slowdown since installing Mavericks.
I ran EtreCheck (good app!) and I see that I have several failed Apple daemons. I don't know what they do but I guess this is not a good thing.
Can anybody shed any light on these failed daemons and what I can do to fix them? Are they likely to be part of the slow running problem?
cheers all!First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, andIdle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
How do I fix problem system launch daemons?
Hi there,
I recently upgraded to Yosemite and immediately my Wired memory started taking over my RAM. I'm down to a crawl and have spent days trying to figure out what's going on. I've repaired the drive and reinstalled twice, etc. I did find through EtraCheck that I had failed problem system launch daemons. Could those be my problem? If so, what do I do to fix them?
Here's the EtreCheck info:
EtreCheck version: 2.0.6 (91)
Report generated October 27, 2014 at 10:16:53 AM PDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 1:42:55
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (16.67 GB free)
Core Storage: disk0s2 319.21 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Western Digital My Book 111A 3 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Fortress of solitude (disk2s2) /Volumes/Fortress of solitude : 3 TB (458.35 GB free)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.driver.devctrl (9.1.56 - SDK 10.6) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.cisco.cscotun (1.0) Support
/Volumes/Fortress of solitude/Drive Stuff/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.cisco.anyconnect.gui.plist Support
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.mozy.status.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.mozy.backup.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.devicecontrol.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.managementagent.plist Support
[running] com.sophos.messagerouter.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[running] com.spotify.webhelper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.4.2.18903 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.12 Support
SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Java Support
MozyHome Support
WDQuickView Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Destinations:
Mirror Image [Local]
Total size: 3 TB
Total number of backups: 4
Oldest backup: 2014-08-12 22:54:58 +0000
Last backup: 2014-10-24 18:24:08 +0000
Size of backup disk: Excellent
Backup size 3 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
74% SophosAVAgent
11% WindowServer
4% Activity Monitor
2% Sophos Anti-Virus
2% sysmond
Top Processes by Memory: ℹ️
567 MB com.apple.photostream-agent.ImageConversionService
172 MB mds_stores
172 MB SophosScanD
172 MB SophosAVAgent
155 MB InterCheck
Virtual Memory Information: ℹ️
1.35 GB Free RAM
3.30 GB Active RAM
4.11 GB Inactive RAM
7.34 GB Wired RAM
5.52 GB Page-ins
2 MB Page-outsHere's how you fix it. Quit "etrecheck" if it's running. Drag it to the Trash. Empty. Problem solved.
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Third party in my problem system launch daemons
I read in another post that if I had third party links in my problem system launch daemons section, then I had a problem. I have ftp-proxy.plist listed under that section. This is my etrecheck report.
Hardware Information:
iMac (27-inch, Mid 2011)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 2 days 1:48:13
Disk Information:
ST31000528AS disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (459.17 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. iMac
Kernel Extensions:
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Problem System Launch Daemons:
[System] ftp-proxy.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
[System] com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Spotify
NETGEARGenie
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Carbonite 3rd-Party support link
Flash Player 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
1% WindowServer
1% EtreCheck
1% NETGEARGenie
1% Finder
1% NETGEARGenieDaemon
Top Processes by Memory:
254 MB WebProcess
225 MB Safari
197 MB Deskjet_3050A_J611_series__144729_
147 MB PhotoStreamAgent
139 MB mds
Virtual Memory Information:
348 MB Free RAM
1.87 GB Active RAM
586 MB Inactive RAM
1.21 GB Wired RAM
2.56 GB Page-ins
1.59 GB Page-outs
Any Input? Thanks.Symptom: You have a very large number of pageouts for having been up for only 2 days since your last boot. that averages out to 2 pageouts per minute, and since you most likely are not using your Mac 24/7, you most likely had some very high pageout rates while you were using your Mac.
A high pageout rate generally results in slow performance.
Why you have a high pageout rate is unknown, but you should look for memory hungry apps. Activity Monitor can help there.
Carbonite can add to your disk contention if it is doing backups while you are using your system. If it is doing backup during the middle of the night while you are sleeping, that is not an issue.
You could consider either running fewer memory hungry apps concurrently, or adding more RAM to your system (Crucial.com and MacSales.com are highly respected RAM vendors by this and other Mac related forums).
If you suspect 3rd party additions affecting your performance, you could boot in "Safe Mode" which will not load 3rd party stuff during boot and login. Boot holding the "Shift" key to enter Safe Mode.
You could also run 'sar -g' to monitor your pageout activity over time both in "Safe Mode" and booted normally
Applications -> Utilities -> Terminal
sar -g 60 100
which will report your pageouts once a minute for 100 minutes (adjust the numbers to suit your tastes). Now use your system as you normally would, and go back and review the sar output when you notice you are experiencing performance issues. What you really want to see is mostly zeros, with an occasional blip of a few pageouts. Sustained pageouts or huge runs of high pageout numbers is an indication that you are using more RAM than you have available and should look for why, and if the app you are running really does need lots of RAM, then think about buying more. -
I ran EtreCheck and found the following problem:
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.wdhelper.plist
How can I fix it? I couldn't find these files in the ~/Library.Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.
When you restart, you'll be prompted to go through the initial setup process in Setup Assistant. That’s when you transfer the data from a backup.
Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.
After that, run Software Update.
If the problem is resolved after the clean installation, reinstall third-party software selectively. I can only suggest general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.
I strongly recommend that you never reinstall commercial "anti-virus" products or "utilities," nor any software that changes the user interface or modifies the functions of built-in applications. If you do that, the problem is likely to recur.
Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.
Never install any third-party software unless you know how to uninstall it. -
When I run EtreCheck I see this:
Problem System Launch Daemons:
[running] com.cpsww.ppupsd.plist
It is a remnant of previously uninstalled PowerPanel software for a CyberPower UPS. EtreCheck says:
Problem System Launch Daemons:
These are any low-level, Apple-provided parts of your operating system. Any failure that appears here may indicate a problem with your system. No 3rd party software should be listed here. If there are any 3rd party programs here, they should be uninstalled.
I don't see this in /Library/LaunchAgents. Can someone tell me where to find this Launch Daemon to delete it?
2011 iMac OSX 10.9.4in Finder select Go then select Go to Folder then input /Library/LaunchDaemons then hit enter
(if it is not there, then I am out of ideas) -
Schedule failed launching in Ultra Search
I am trying to launch a crawler immediately from the Schedule screen after created Ultra Search instance and file data source. The status is showing "Launching". After a while, I click Refresh status, the status is showing "Failed". Anyone knows why schedule failed launching? Is there any error log file that I can check to find out why it failed?
Thanks in advance.Liya
The log file for the crawler schedule should be explicitly listed in the information for the schedule. Please check the information for that schedule.
This log file will be located in the log directory that you've specified in the "crawler" tab.
Please locate the log file and let us know what you see in that.
thanks
edward -
Hi
I got an e-mail stating that Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail, and that mine was one that may fail and to book an appointment with Genius to click here. So after making an appointment we then took out iMac to the shop affixing thirty minuets before appointment time and had to Waite until 12-45hrs. When we were told that we would have to leave the Mac with them for two to three days to replace the hard drive.
Can anyone advise, is this normal to make an appointment only to find that when you get to the Genius department in the Apple shop they then say because of the amount of iMacs that have come in today it will take days to replace?Hi mende1
Thanks for replying but when anyone makes an appointment surely the work should be carried out then not to be told to come back days later especially when you have traveled over one hundred and fifty miles to get to the shops. It may have been a free replacement but the cost of petrol for the journey comes to more than one hundred euros. -
I'm having troubles getting a Launch Daemon to work. I have two that are almost identical and run to fix permissions on a pesky folder (it's a bandaid solution to a permissions problem). This launch daemon works perfectly:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.name.script1</string>
<key>ProgramArguments</key>
<array>
<string>chmod</string>
<string>-R</string>
<string>770</string>
<string>/Path/To/Folder</string>
</array>
<key>StartInterval</key>
<integer>600</integer>
</dict>
</plist>
However, when the folder path contains a space, it doesn't appaer to work. This is my second Launch Daemon which is not working
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.name.script2</string>
<key>ProgramArguments</key>
<array>
<string>chmod</string>
<string>-R</string>
<string>770</string>
<string>/Path/To\ Folder/</string>
</array>
<key>StartInterval</key>
<integer>600</integer>
</dict>
</plist>
I'm not sure if I'm missing proper syntax in the plist file in order to work with a folder with a name in it. At this point changing the folder name would cause all sorts of other issues.
Thanks for your helpI should not matter, but the 2nd has a trailing slash:
<string>/Path/To/Folder</string>
<string>/Path/To\ Folder/</string> -
What is Apple doing for those iMac owners who failed to have their Seagate HD replaced by April 12, 2013?
Welcome to Apple Support Communities
If you purchased the iMac less than 3 years ago and it has got one of the defective hard disks, Apple will still replace it for free. Make a backup of your files with Time Machine and take your computer to an Apple Store or reseller. A Genius will check if your Mac was purchased less than 3 years ago.
If the computer is older, you will have to pay. Note that if you already have the iMac on April 12th, 2013 and before, and you knew that your iMac had a defective hard disk, you should have taken it even if the hard drive was working correctly -
How do I correct Install failed "APS DAEMON.EXE error. MSVCR80.dll missing" and "iTunes not installed correctly. Error 7
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(100246) -
Install failed "APS DAEMON.EXE error. MSVCR80.dll missing"
ran the update - install failed "APS DAEMON.EXE error. MSVCR80.dll missing"
Now iTunes is not installed nor runningTry the following user tip:
Troubleshooting issues with iTunes for Windows updates
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