IMac randomly shutting off
We had a power failure recently and today the iMac G5 has been randomly shutting off while in operation, sleep, etc... (I realize the power failure might not have done anything but I am putting it in there for all details). Anyways, the iMac was attached to a surge protector during the power failure. Since then the iMac has been randomly shutting down and the time between each power on and random off has been decreasing each time to the point where it will only sustain for 3 mins. I have stopped attempting to turn it on and such. Here are the tests I have run:
Trying a different power cable: false
Trying different surge protector: false
Trying different outlet on different circuit part: false
Any help would be great
-TM
Took it into apple, they said from the first looks it did not look like a power supply problem so it could be anything... But the iMac is under repair
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27' Imac Randomly Shutting Off.
My imac has been randomly shutting off while i'm using it. Here are some console messages and terminal bash of whats going on. Any help would be gladly appriciated.
5/23/11 1:18:17 AM SubmitDiagInfo[1956] Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2011.04.23.asl
5/23/11 2:56:48 AM [0x0-0xd00d].com.yousoftware.youcontroltunesengine[141] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local YouControlTunesEngine[141] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:48 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:48 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 2:56:49 AM [0x0-0x122122].com.apple.iTunes[1432] Mon May 23 02:56:49 Kyle-Sampsons-iMac.local iTunes[1432] <Error>: Corrupt JPEG data: premature end of data segment
5/23/11 8:28:07 AM firefox-bin[2667] *** __NSAutoreleaseNoPool(): Object 0x10364e3f0 of class NSCFDictionary autoreleased with no pool in place - just leaking
5/23/11 8:41:20 AM com.apple.launchd[1] *** launchd[1] has started up. ***
5/23/11 8:41:44 AM com.apple.WindowServer[69] Mon May 23 08:41:44 Kyle-Sampsons-iMac.local WindowServer[69] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
5/23/11 8:41:57 AM com.apple.launchd.peruser.501[108] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
5/23/11 8:41:58 AM com.apple.launchd.peruser.501[108] (com.apple.Kerberos.renew.plist[134]) Exited with exit code: 1
5/23/11 8:42:12 AM firefox-bin[155] *** __NSAutoreleaseNoPool(): Object 0x1037580a0 of class NSCFDictionary autoreleased with no pool in place - just leaking
5/23/11 8:46:33 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 10 seconds
5/23/11 8:46:47 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 7 seconds
5/23/11 8:51:54 AM SystemUIServer[113] Apple80211GetInfoCopy returned error: -3900
5/23/11 8:51:55 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 9 seconds
5/23/11 8:52:22 AM [0x0-0x34034].com.google.Chrome[258] [0523/085222:INFO:breakpad_mac.mm(89)] Breakpad disabled
5/23/11 8:52:30 AM [0x0-0x34034].com.google.Chrome[258] [258:23043:671418443510:ERROR:backend_impl.cc(1097)] Critical error found -8
5/23/11 9:37:47 AM [0x0-0x34034].com.google.Chrome[258] 2011-05-23 09:37:47.328 Google Chrome Helper[267:107] __CFServiceControllerBeginPBSLoadForLocalizations received error 1100 from bootstrap_look_up2
5/23/11 9:42:41 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 10 seconds
5/23/11 9:42:51 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 10 seconds
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:42:53 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:42:53 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM [0x0-0x34034].com.google.Chrome[258] Mon May 23 09:43:07 Kyle-Sampsons-iMac.local Google Chrome Helper[285] <Error>: unknown error code: invalid context
5/23/11 9:43:07 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 5 seconds
5/23/11 9:43:07 AM SystemUIServer[113] Apple80211GetInfoCopy returned error: -3900
5/23/11 9:43:17 AM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 5 seconds
5/23/11 2:29:46 PM [0x0-0x15015].org.mozilla.firefox[155] NOTE: child process received `Goodbye', closing down
5/23/11 4:10:23 PM firefox-bin[1528] *** __NSAutoreleaseNoPool(): Object 0x103596ec0 of class NSCFDictionary autoreleased with no pool in place - just leaking
5/23/11 4:13:59 PM [0x0-0x112112].org.mozilla.firefox[1528] NOTE: child process received `Goodbye', closing down
5/23/11 4:14:55 PM [0x0-0x115115].com.google.Chrome[1550] [0523/161455:INFO:breakpad_mac.mm(89)] Breakpad disabled
5/23/11 7:18:48 PM com.apple.launchd.peruser.501[108] (com.apple.pbs) Throttling respawn: Will start in 10 seconds
5/23/11 7:34:45 PM com.apple.launchd[1] *** launchd[1] has started up. ***
5/23/11 7:35:10 PM com.apple.WindowServer[69] Mon May 23 19:35:10 Kyle-Sampsons-iMac.local WindowServer[69] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
5/24/11 8:58:48 AM com.apple.launchd.peruser.501[1377] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
5/24/11 8:58:54 AM com.apple.launchd.peruser.501[1377] (com.apple.Kerberos.renew.plist[1405]) Exited with exit code: 1
5/24/11 8:58:55 AM SystemUIServer[1382] iChatAgent failed to launch from path /System/Library/Frameworks/IMCore.framework/iChatAgent.app/Contents/MacOS/iChat Agent
5/24/11 8:58:55 AM SystemUIServer[1382] [Warning] Failed to launch and connect to iChatAgent
5/24/11 8:59:02 AM [0x0-0xe00e0].com.google.Chrome[1425] [0524/085902:INFO:breakpad_mac.mm(89)] Breakpad disabled
Last login: Tue May 24 08:58:47 on console
Kyle-Sampsons-iMac:~ sampson2269$ last
sampson2269 ttys000 Tue May 24 11:13 still logged in
sampson2269 console Tue May 24 08:58 still logged in
apesfrep console Mon May 23 19:35 still logged in
reboot ~ Mon May 23 19:34
apesfrep console Mon May 23 08:46 - crash (10:48)
sampson2269 console Mon May 23 08:41 - crash (10:52)
reboot ~ Mon May 23 08:41
sampson2269 console Sun May 22 00:17 - crash (1+08:23)
reboot ~ Sun May 22 00:17
shutdown ~ Sun May 22 00:16
sampson2269 console Sun May 22 00:05 - 00:16 (00:10)
reboot ~ Sun May 22 00:05
sampson2269 console Sun May 22 00:03 - crash (00:01)
reboot ~ Sun May 22 00:02
sampson2269 console Sun May 22 00:01 - crash (00:01)
apesfrep console Sat May 21 20:04 - crash (03:58)
reboot ~ Sat May 21 20:02
sampson2269 console Sat May 21 16:41 - crash (03:21)
reboot ~ Sat May 21 16:40
apesfrep console Sat May 21 10:33 - crash (06:07)
sampson2269 console Fri May 20 13:35 - crash (1+03:05)
reboot ~ Fri May 20 13:34
sampson2269 console Fri May 20 12:07 - crash (01:27)
reboot ~ Fri May 20 12:06
sampson2269 console Thu May 19 22:43 - crash (13:23)
reboot ~ Thu May 19 22:42
sampson2269 console Wed May 18 05:00 - crash (1+17:41)
reboot ~ Wed May 18 05:00
shutdown ~ Tue May 17 23:07
sampson2269 console Tue May 17 22:51 - 23:07 (00:16)
reboot ~ Tue May 17 22:50
sampson2269 console Fri May 13 16:36 - crash (4+06:13)
reboot ~ Fri May 13 16:36
sampson2269 console Thu May 12 02:22 - crash (1+14:14)
apesfrep console Thu May 12 02:21 - crash (1+14:15)
reboot ~ Thu May 12 02:20
shutdown ~ Thu May 12 02:19
apesfrep console Tue May 10 19:09 - shutdown (1+07:09)
sampson2269 console Tue May 10 18:31 - 02:19 (1+07:48)
reboot ~ Tue May 10 18:30
sampson2269 console Mon May 9 22:33 - crash (19:56)
reboot ~ Mon May 9 22:32
reboot ~ Mon May 9 22:31
root console Mon May 9 22:31 - crash (00:00)
apesfrep console Mon May 9 17:54 - crash (04:37)
sampson2269 console Fri May 6 15:10 - 22:31 (3+07:21)
reboot ~ Fri May 6 15:08
shutdown ~ Wed May 4 17:45
apesfrep console Wed May 4 17:43 - 17:45 (00:01)
reboot ~ Wed May 4 17:42
shutdown ~ Wed May 4 17:42
apesfrep console Fri Apr 29 16:01 - 17:42 (5+01:40)
sampson2269 console Sun Apr 24 08:04 - shutdown (10+09:37)
apesfrep console Sat Apr 23 15:31 - 08:04 (16:33)
reboot ~ Sat Apr 23 15:30
apesfrep console Thu Apr 21 18:42 - crash (1+20:47)
sampson2269 console Thu Apr 21 12:55 - crash (2+02:34)
reboot ~ Thu Apr 21 12:55
shutdown ~ Thu Apr 21 01:21
apesfrep console Mon Apr 18 16:02 - shutdown (2+09:19)
sampson2269 console Mon Apr 18 09:47 - 01:21 (2+15:34)
reboot ~ Mon Apr 18 09:46
shutdown ~ Mon Apr 18 01:47
sampson2269 console Sat Apr 16 12:47 - 01:47 (1+12:59)
reboot ~ Fri Apr 15 16:09
reboot ~ Fri Apr 15 16:08
root console Fri Apr 15 16:08 - crash (00:00)
sampson2269 console Thu Apr 14 20:43 - 16:08 (19:24)
reboot ~ Thu Apr 14 20:42
sampson2269 console Mon Apr 11 15:31 - crash (3+05:11)
reboot ~ Mon Apr 11 15:29
apesfrep console Sun Apr 10 16:55 - crash (22:34)
sampson2269 console Sun Apr 10 16:39 - crash (22:49)
reboot ~ Sun Apr 10 14:52
sampson2269 console Sun Apr 10 09:48 - crash (05:03)
reboot ~ Sun Apr 10 09:48
shutdown ~ Sun Apr 10 01:14
sampson2269 console Sat Apr 9 09:04 - 01:14 (16:10)
reboot ~ Sat Apr 9 08:52
sampson2269 console Fri Apr 8 14:38 - crash (18:13)
reboot ~ Fri Apr 8 13:20
reboot ~ Fri Apr 8 13:20
root console Fri Apr 8 13:17 - crash (00:02)
sampson2269 console Wed Apr 6 12:42 - 13:17 (2+00:35)
reboot ~ Wed Apr 6 12:41
sampson2269 console Wed Apr 6 00:22 - crash (12:19)
reboot ~ Wed Apr 6 00:21
sampson2269 console Sun Apr 3 18:50 - crash (2+05:31)
reboot ~ Sun Apr 3 18:49
sampson2269 console Sun Apr 3 11:04 - crash (07:45)
reboot ~ Sun Apr 3 11:03
sampson2269 console Mon Feb 28 05:36 - crash (34+04:27)
apesfrep console Sun Feb 27 18:31 - crash (34+15:32)
sampson2269 console Thu Feb 24 19:09 - 18:31 (2+23:21)
reboot ~ Thu Feb 24 19:09
shutdown ~ Thu Feb 24 19:08
sampson2269 console Tue Feb 22 18:22 - 19:08 (2+00:46)
reboot ~ Tue Feb 22 18:21
shutdown ~ Tue Feb 22 18:01
apesfrep console Mon Feb 21 12:01 - 18:00 (1+05:58)
sampson2269 console Sun Feb 20 11:14 - 18:01 (2+06:47)
reboot ~ Sun Feb 20 11:14
shutdown ~ Sat Feb 19 21:55
sampson2269 console Sat Feb 19 18:21 - 21:55 (03:33)
reboot ~ Sat Feb 19 18:21
shutdown ~ Sat Feb 19 15:09
sampson2269 console Fri Feb 18 16:11 - 15:09 (22:57)
reboot ~ Fri Feb 18 16:11
shutdown ~ Fri Feb 18 16:11
sampson2269 console Fri Feb 18 10:59 - 16:11 (05:11)
reboot ~ Fri Feb 18 10:58
shutdown ~ Fri Feb 18 05:25
sampson2269 console Thu Feb 17 21:18 - 05:25 (08:06)
apesfrep console Thu Feb 17 20:43 - 21:18 (00:34)
sampson2269 console Thu Feb 17 20:33 - 20:43 (00:09)
apesfrep console Thu Feb 17 19:41 - 20:10 (00:29)
sampson2269 console Wed Feb 16 09:54 - 19:41 (1+09:46)
reboot ~ Wed Feb 16 09:48
shutdown ~ Tue Feb 15 22:14
sampson2269 console Tue Feb 15 06:12 - 22:14 (16:02)
apesfrep console Mon Feb 14 18:14 - 06:12 (11:57)
sampson2269 console Sun Feb 13 21:06 - 18:14 (21:08)
reboot ~ Sun Feb 13 21:05
shutdown ~ Sun Feb 13 21:05
sampson2269 ttys000 Sun Feb 13 20:13 - 20:13 (00:00)
sampson2269 console Sun Feb 13 19:36 - 21:05 (01:28)
reboot ~ Sun Feb 13 19:36
sampson2269 console Sun Feb 13 15:18 - crash (04:17)
reboot ~ Sun Feb 13 15:18
reboot ~ Sun Feb 13 15:17
root console Sun Feb 13 15:11 - crash (00:06)
sampson2269 console Sun Feb 13 14:53 - 15:11 (00:18)
root console Sun Feb 13 14:44 - 14:53 (00:08)
reboot ~ Sun Feb 13 14:43
System Specs.
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2I used to be a huge pc user, actually built them for a living for awhile. Got sick and tired of fixing them all the time and having friends call with issues almost everyday. So 3 months ago i made the switch and all i can say is that i dont regret it one bit. My imac has been great other than this issue i just reported. But i did put 16gb of corsair ram in it and that could have been the problem. My guess is that i just needed to reset everything after putting this new ram in and wallaaaa. If you are looking to make the switch i can garantee you wont regret it.
-
Hey so my imac will randomly shut down. I will be using it for about an hour just surfing the web and it shuts off with no warning or anything. I turn it back on and maybe another hour and a half later shuts off again. I am trying to update to the 10.6.8 and be on safari this time and shut down about half hour later. It does not feel hot or over heating at all.
24" iMac Version 10.6
2.93 GHz Intel Core 2 Duo
4GB 1067 MHz DDR3You might want to download and install the very useful and Free "iStatPro" utility which will, among other things, let you monitor your iMac's internal temperatures. Those can lead to shutdowns if excessive. You can post those readings here for comments.
http://www.macupdate.com/app/mac/20364/istat-pro
Hope this helps -
I have a g5 imac that just started shutting itself off. Temp and fan speeds are normal. I have reset the SMU and it's still doing it. I found this in the system log-AppleSMU -- shutdown cause = -110. Anyone know what this means?
ThanksShutdown cause 110 is thermally related, it could be a failing power supply, a bad connection or not enough thermal paste. Bad capacitors will also produce the same result. Open your iMac (as long as it's not an iSight) and check to see if there are any bulging or leaking caps.
-
IMac intel randomly shuts off. Can't figure out why.
Hello,
I have an Intel based iMac purchased in 2012 running on a 2.9GHz Intel Core i5 with 8GB of RAM.
Over the past 4 months the computer randomly shuts off with no warning. The only way to power it back up is to reset the SMC, but then it will eventually shut off again.
I have tried:
-changing plugs
-changing power strips
--brought to Mac service desk where they said nothing is wrong with the machine
-replaced power cord
-checked temps
-increased fan speeds
-unplugging hardware
-restoring to factory settings
None of this was worked. It still continues to shut down seemingly at random. It shuts down when I'm actively using it, when it is on but idle, and when it is in sleep mode. It shuts down at random times of the day, it's happened in the morning, afternoon, evening and middle of the night.
I am running the most recent version of Mavericks.
I have read through many threads on similar topic but nothing I've seen so far works.
Can anyone help or does anyone have any suggestions on what to do?
This is really frustrating and making it very difficult to finish projects.
Please help!!!Hey Kappy,
thanks for your help with this.
Looked into the kernal panic and not sure if that's what is happening. There is no "restart screen". And no other options when the computer eventually is re-booted. The computer shuts off without any warning, and when you reboot it behaves as it would if there was an unexpected power outage.
Is there anything in the console that would indicate kernal panic?
the console just before a shut down today looked like this:
10/8/14 4:26:06.219 PM com.apple.internetaccounts[316]: *** Entitlement com.apple.private.iaaccounts is missing.
10/8/14 4:26:06.219 PM Finder[274]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application."; {
10/8/14 4:26:06.817 PM com.apple.IconServicesAgent[237]: main Failed to composit image for binding VariantBinding [0x113] flags: 0x8 binding: FileInfoBinding [0x421] - extension: plist, UTI: com.apple.property-list, fileType: ????.
10/8/14 4:26:06.818 PM quicklookd[1125]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: plist, UTI: com.apple.property-list, fileType: ???? request size:64 scale: 1
10/8/14 4:26:06.827 PM com.apple.IconServicesAgent[237]: main Failed to composit image for binding VariantBinding [0x221] flags: 0x8 binding: FileInfoBinding [0x341] - extension: rtf, UTI: public.rtf, fileType: ????.
10/8/14 4:26:06.827 PM quicklookd[1125]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: rtf, UTI: public.rtf, fileType: ???? request size:64 scale: 1
10/8/14 4:26:07.102 PM com.apple.IconServicesAgent[237]: main Failed to composit image for binding VariantBinding [0x425] flags: 0x8 binding: FileInfoBinding [0x117] - extension: h, UTI: public.c-header, fileType: ????.
10/8/14 4:26:07.103 PM quicklookd[1125]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0xa03] flags: 0x8 binding: FileInfoBinding [0x903] - extension: h, UTI: public.c-header, fileType: ???? request size:64 scale: 1
10/8/14 4:30:13.000 PM kernel[0]: Limiting icmp unreach response from 414 to 250 packets per second
Then it happened again only 10 minutes later, this time the the computer logged this before shutdown:
10/8/14 4:33:01.654 PM Dock[161]: Failed to mmap file. The file has zero length.
10/8/14 4:33:01.654 PM Dock[161]: Failed to mmap file. The file has zero length.
10/8/14 4:33:01.654 PM Dock[161]: Failed to mmap file. The file has zero length.
10/8/14 4:33:01.655 PM Dock[161]: Failed to mmap file. The file has zero length.
10/8/14 4:33:01.790 PM com.apple.IconServicesAgent[193]: Failed to mmap file. The file has zero length.
10/8/14 4:33:02.173 PM xpcd[169]: restored permissions (100600 -> 100700) on /Users/FleaDog/Library/Containers/com.apple.soagent/Container.plist
10/8/14 4:33:02.205 PM WiFiKeychainProxy[199]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
10/8/14 4:33:02.205 PM WiFiKeychainProxy[199]: [NO client logger] <Nov 10 2013 18:30:13> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
10/8/14 4:33:02.472 PM xpcd[169]: restored permissions (100600 -> 100700) on /Users/FleaDog/Library/Containers/com.apple.ShareKitHelper/Container.plist
10/8/14 4:33:02.487 PM accountsd[220]: assertion failed: 13F34: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25
10/8/14 4:33:02.837 PM xpcd[169]: restored permissions (100600 -> 100700) on /Users/FleaDog/Library/Containers/com.apple.CalendarAgent/Container.plist
10/8/14 4:33:02.864 PM com.apple.SecurityServer[15]: Session 100012 created
10/8/14 4:33:04.294 PM accountsd[220]: /SourceCache/Accounts/Accounts-336.9/ACDAuthenticationPluginManager.m - -[ACDAuthenticationPluginManager credentialForAccount:client:handler:] - 230 - The authentication plugin for account "[email protected]" (17E9DBEA-E159-472D-886B-9C5CC94EA1B9) could not be found!
10/8/14 4:33:04.295 PM accountsd[220]: /SourceCache/Accounts/Accounts-336.9/ACDAccountStore.m - __62-[ACDAccountStore credentialForAccountWithIdentifier:handler:]_block_invoke389 - 857 - No plugin provides credentials for account [email protected]. Falling back to legacy behavior.
10/8/14 4:33:04.472 PM apsd[192]: Unrecognized leaf certificate
10/8/14 4:33:05.919 PM com.apple.time[151]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
10/8/14 4:33:06.143 PM com.apple.imfoundation.IMRemoteURLConnectionAgent[229]: ERROR: __CFURLCache:CreateTablesAndIndexes version create - database is locked. ErrCode: 5.
10/8/14 4:33:06.143 PM com.apple.imfoundation.IMRemoteURLConnectionAgent[229]: __CFURLCache:RecreateEmptyPersistentStoreOnDiskAndOpen: create tables and index failed.
10/8/14 4:33:07.258 PM com.apple.dock.extra[227]: <NSXPCConnection: 0x7fc062456680>: received an undecodable message (no exported object to receive message). Dropping message.
10/8/14 4:33:07.732 PM com.apple.SecurityServer[15]: Session 100015 created
10/8/14 4:33:08.320 PM com.apple.time[151]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
10/8/14 4:33:08.798 PM com.apple.NotesMigratorService[235]: Joined Aqua audit session
10/8/14 4:33:10.485 PM gamed[218]: CKSoftwareMap: Registering with Daemon
10/8/14 4:33:12.051 PM parentalcontrolsd[240]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream
10/8/14 4:33:20.633 PM KeyboardSetupAssistant[196]: writeKeyboardType <50484-1133-0> 40
10/8/14 4:33:55.000 PM kernel[0]: Limiting icmp unreach response from 414 to 250 packets per second
10/8/14 4:34:03.852 PM com.apple.SecurityServer[15]: Session 100007 created
10/8/14 4:34:06.000 PM kernel[0]: firefox (map: 0xffffff801fc24780) triggered DYLD shared region unnest for map: 0xffffff801fc24780, region 0x7fff87e00000->0x7fff88000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
10/8/14 4:34:12.459 PM firefox[248]: stat on /Users/FleaDog/Library/Application Support/Firefox/Profiles/h76z5rok.default/sessionstore.js: No such file or directory
10/8/14 4:34:13.000 PM kernel[0]: Limiting icmp unreach response from 421 to 250 packets per second
Is there anyway to test the RAM to see if that is the problem before it is replaced?
As I stated in the OP, the computer has already been to Mac Support and they said all was well with the machine, would they have tested the RAM?
thanks again for your help with this. -
IMac starts running slow, randomly shuts off, and won't turn back on!
Last night, I was watching some YouTube videos about Swift programming and playing around on Xcode when my iMac (specs below) started to freeze between switching apps, creating files, and running my Xcode project. I tried cleaning it up using both CCleaner and OnyX. Neither of them helped. Today, I was about to run OnyX to see if it could do anything more and my iMac just shuts off. I change the outlet, still doesn't work. Go to another room and try that outlet, still doesn't work. It just sits there when I press the power button and does nothing. No sound, no startup, or anything.
• I verified my hard-drive with Disk Utility before it shut off and it said it was OK.
• I repaired permissions
• I used OnyX's verification tool to verify the hard-drive a couple different ways, every way came back clear.
iMac Specs
Software OS X 10.10.3
21.5-inch, Mid 2011
Processor 2.7 GHz Intel Core i5
Graphics AMD Radeon HD 6770M 512 MB
1 TB SATA Disk
Also there was a storm while we were gone a couple days ago, maybe a surge or something? I'm not an expert so I wouldn't know. My brother's iMac (the one I'm posting this on) works fine though.Try running an Apple Hardware Test:
http://support.apple.com/kb/ht1509
If you find you can't, make an appointment at an Apple store genius bar. The evaluation will be free and then you should know what the problems are with your MBA.
Ciao. -
Another iMac Randomly Shutting Down!!
Hey Everyone. I'm new to the forums, though i've always used them as a resource over the years to learn more or troubleshoot issues. Hopefully, now, someone can help me with mine personally.. :-/
I have an intel 2.8gH Aluminum iMac that I purchased fall of 2007. Only now, almost 2 years later is it suddenly (just started yesterday) turning off randomly. Everytime it will not allow me to turn it back on until a minute or so has passed. I have reset the SMC as well as the PRAM several times. This afternoon, it is now to the point where I cannot even keep it running long enough to download an app to up the fan speeds. Although, I don't think it is overheating in the first place.
I'm really hoping it is just the power supply, as I've seen that be the fix for SOME iMacs i've found at other online forums. Though, the upper corner of my iMac is not hot or smelling burnt out at all. I have found more than several online forums of people complaining about their iMacs randomly shutting down, and am praying it is not the logic board, as that is a $900+ fix.
please, someone give me insight to how i can check if its the power supply or something else? I use this iMac for recording all of my music, editing video, and (of course) playing WoW lol. Currently using my 1st gen macbook.I bought my iMac 20" in May 2006. I had been very impressed with it until one day I shut it down to move it to another room. I could not get it to turn back on. I had to leave it unplugged for a few hours. Since then it has started randomly shutting itself down, turning itself off and not starting up again until I unplug and leave it unplugged for a few hours. I had purchased the Apple Care? Extended Warranty, and the fault occurred during this three year period, though I failed to take the fault seriously and did not phone during the period. It was just after the three year warranty that I phoned Apple Care? about it and everyone I spoke to said they had not heard of this problem occurring. I wonder now, why the Apple Customer Service Team don't visit the discussions.apple.com where they will find quite a significant number of like problems occurring with the iMac sold in 2006.
My reason for paying the nearly triple price point for an Apple Computer was the quality of the build and my expectation that I would get far longer life out of my purchase. I don't like buying throw away products and I gladly save and wait longer to buy better quality products. Just as an example and point of reference. In 2000 I purchased a second hand Dell with 8GB HDD and 256Mb RAM. I paid $1000 for it and I gave it to my father when I got this iMac and he still has it running today. It has not had a single hardware issue in nine years. Good luck I suppose. However, after spending around $3000 on this iMac, and Apple now telling me the Logic Board is generically, non specifically 'failing', it goes against my pure desire for non disposable, throw away products to buy another Logic Board for AUS $1064. For one, I don't believe it has given me anywhere near the life that I expected from a product with such a high price point and solid reputation for quality, nor do I feel confidence in buying anything more 'Apple' after the dealings I have had with them over this problem. I am amazed that Apple would sell a 'failing' Computer to their customers and then expect that the customer will spend more money, considerably more, on a product that may be equally faulty and that they will not stand behind either. -
My IMac randomly shuts down. I have the energy saver set for computer to sleep after 1 hour. I have not installed any new software. This problem began about a month ago. I have to use the restart button and always get an error, that the computer shut down unexpectedly. I copied one of the Panic Reports if that will help resolve the problem. I have checked the "maximum temperature" in Console and get no messages and many messagfor "shutdown".
Istat:(Celsius)Temps
HD:MacIntosh 49
CPU 39
CPU Heatsink 39
Fans:
Optical Drive 798rpm
Hard Drive 1599rpm
CPU Drive 1199 rpm
I also use Airport Extreme Version 7.4.2
Any ideas?
Thanks
Message was edited by: RaydreamHi Raydream ,
Try another outlet in another part of the house
Do you use a surge protector? do you have another surge protector to try? Just in case some thing is wrong with the surge protector your using. Also dose any thing else turn off or just the computer.
things you can try:
Make sure your software is up to date:
http://support.apple.com/kb/ht1338
Verify your firmware is up to date:
http://support.apple.com/kb/ht1237
reset the SMC:
http://support.apple.com/kb/ht3964
reset NVRAM:
http://support.apple.com/kb/ht1379
if your still having the issues I would back every thing up and then book an appointment for the closest apple store genius bar.
http://www.apple.com/retail/geniusbar/
if there is no apple store near you i'd locate an authorized repair center:
http://support.apple.com/kb/ht1434 , for the US it's http://www.apple.com/buy/locator/service/
you can also call apple care (1 800 APL CARE) -
IMac Randomly Shuts Down -Overheating Problem?
I've posted in these forums once before about my iMac randomly shutting down. I believed I had solved the problem by following another users instructions which were as follows:
"Machines that are just randomly shutting down are usually caused by defective hardware. The only thing that can be done about that is to call Apple and have it replaced or serviced. There is probably not any one particular solution as it could be any number of the internal components failing and the resulting symptoms could be the same.
If you'd like to do some hardware tests yourself before calling Apple that can be done. First try resetting the SMC: http://docs.info.apple.com/article.html?artnum=303446
Next insert the original gray install disk, restart your iMac, then hold down the "d" key until it boots up into the Apple Hardware Test. Run the extended test.
Also if you have Apple Care install TechTool Deluxe from the cd provided. Then run TechTool on your system."
I also removed and replaced of a defective external HD that I thought my be causing problems. But after all these steps, the machine kept turning itself off.
I had read in some forums that it was due to the internal temperature of the iMac. So I downloaded smcfancontrol 2.1 and increased the fan speed on the internal fans. This did bring down the temperature as revealed by the iStat Pro widget. However, I still had another shutdown.
So I turned off the machine, went to bed, and this morning when I turned it on iStat Pro said these were the internal temperatures of the iMac:
CPU A 77 degrees F
GPU 85
GPU Diode 88
GPU Heatsink 85
Ambient 61
Memory Cont. 74
Airport Card 112
HD Bay 1 76
I find these numbers to be unbelievable. Especially the airport card. When the whole system seemed to be running hot, the Airport Card said it was 122. It always says something above 100 degrees. The other temperatures also seem out of whack. How can the CPU be 77 degrees after 10 hours of being completely powered down in an office environment that is only 55 degrees?
Has anyone else run into a similar problem?
Has anyone else found the problem to be a faulty temperature sensor (and is there a way to reset it, or does it have to be replaced)?
Overheated? in Oregon...
Message was edited by: OregonMac7Certainly sounds like a case of the left hand not knowing from the right, huh
Well, I have my call in, and I am getting onsite service to replace the logic board, as per Apple's recommendation.
I'm reading the other longer thread (171 replies), and it's disheartening to hear how some of the "geniuses" are handling this problem. They can't replicate it by leaving the mac running overnight, so "the problem doesn't exist". Hello! It's *random*! As in, not easy to replicate!
I'm also a bit disillusioned that the popular Mac sites (TUAW, etc) haven't picked up on this story yet. I emailed TUAW the link to the long thread, and they ignore it. Usually when this gets more "mainstream" press, then Apple finally steps up, acknowledges a problem, and serious fixes are made. Right now, it's a bunch of complainers (me included) in some threads on the Apple site.
I took a huge leap last November, and went from PCs to the Mac platform, after working on my personal migration plans for a month prior - how to move from my photo editing on the PC to the Mac (I wasn't about to buy another full copy of Photoshop, for eg, but I did find out I could upgrade from Win PS to Mac PS), if all the programs I use for photography and design were available on the Mac, learning the ins and outs of shortcut keys, how things are done, etc etc, and was so happy initially when I got the Mac and said goodbye to the PC.
Now I'm literally afraid to do any serious work on the Mac for fear of the "pulled plug" syndrome losing the last 20, 30 minutes of work I've been doing because I didn't save every 2 minutes. And iLife's Pages doesn't autosave (much to my chagrin), so I've lost some long correspondence and articles typed because I didn't save it before the pulled plug o' death.
Not a very nice computing experience.
As a suggestion, maybe everyone reading this and the other thread can flood TUAW.com with a news suggestion to cover this problem. Engadget, Gizmodo too while you're at it. I think once these million-viewers a day blogs cover it, we'll see some real action from Apple.
Just a thought....
Mark -
Erase and reinstall help - random shut off
I've been to diagnose my random shut off of my early '06 iMac Intel. It seems to shut down when I use a lot of memory.
I've done the AHT, resetting the PRAM, ran TechTools, and DiskWarrior.
It doesn't happen as frequently, but it still occurs. Shuts down randomly once a week. And I have to wait 10 minutes or more to start up again.
I saw a some users reinstalled OS X and it helped them.
SO FINALLY MY QUESTION, , I'M CURRENTLY RUNNING OS X 10.5.8 LEOPARD, BUT MY iMac ORIGINALLY CAME WITH TIGER 10.4.4, WHEN I ERASE AND REINSTALL DO I NEED TO USE THE ORIGINAL TIGER DISKS OR CAN I USE THE NEW LEOPARD?
Thank you for your help, I tried searching the forums but couldn't find an answer. Greatly appreciated.ran Power Fractal and is still running for 15 minutes. Nothing happening. I'm not sure how to use the program. I messed with the colorspeed, i put it to 100. Put the max count to 131072. Zoom factor 10. I even opened up Final Cut Pro and Adobe Photoshop all running at the same time.
You did great, doesn't seem to be what I suspected.
I noticed a shut off when free memory is 500 or less.
Fantastic obsevation, RAM is one of the hardest things to test for, RAM tests can only be trusted if they find a problem, not if they don't... seems OSX is a better RAM tester than any RAM test, that being said...
Memtest OS X...
http://www.memtestosx.org/joomla/index.php
Rember is a freeware GUI for the memtest ...
http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html
Run a test as long as you can. -
27-inch / 27" iMac Random Shut down
SPECS:____________________________________________________________________________
• 27" 2.8 GHz Intel Core i7 / 8gig / 1TB
• OS 10.6.3 (about to update to 10.6.4)
• All firmware updates have been applied according to software update
• 3 external drives: 1-320 gig 800fw / 1-TB USB 2.0 / 1-500gig USB 2.0
INFORMATION:____________________________________________________________________
I've been running with this configuration ( 3 extra drives) since approximately December with no issues. Out of the blue... only running Aperture and Safari - my iMac JUST SHUTS off- WITHOUTwarning. It acted as though I was running a MacBook and the battery going dead/asleep. That's how random and sudden it shut down - NO WARNING. I did have the iMac asleep for about three hours before coming back to it to start working again when it shut down, but it should have even been cool.
I only started reading around on the web to see of other incidents after this random shut down this evening, but I can't find anything specific. I've found A LOT of similar things - all seemingly related to "HEAT."
And heat seems to be a certain issue recently - in the last day or two. Today I noticed my top back side to be hot, which isn't uncommon, however, it became so hot I really wasn't able to keep my hand on the top back. I've also noticed A LOT of spinning beach balls, and lots of processor delay! Heat??
There are NO energy saver pref's set to automatically shut it down. The power was and is firmly set. There are no network settings, nor access to the iMac to have it shut down. It is not shared with anyone on the network.
SUMMARY:___________________________________________________________________________
• Today, I grabbed a couple temp / monitor widgets and am trying to watch the data. All components seem to be at/around/below 140 degrees F with ambient air at 77 degrees. I don't know numbers, but that all seems reasonable.
• Going to update to OS 10.6.4 (doubt that's it!!)
• I'm going to run the hardware test from my disc to see if ANYTHING. 8-p
• AND... I'm going to call Apple to set up a case. It's still full under warranty, and I have 2 more years of AppleCare on it. But there's been too many things pointing to hardware to call this a software issue.
I've dodged all the display issues with my iMac, but now.. I'm a bit hacked knowing how much I spent on this thing, with the initial DELAYS I went through, ordering it before it had even been released!
?? QUESTION ??_____________________________________________________________________
So, has anyone else been having this issue, heard of a solution, seen anything on Apple's website of known issues ??
Barry
( Grumbling bout my Mac)First, a precautionary Note:
Apple "Call Directors" are outsourced, and from what I experienced today are idiots and liars. When asking for Customer Relations the first guy represented himself as Customer Relations. I knew he wasn't. I said he was a liar and hung up on him. The next gal transferred me to CPU tech support, even though I specifically stated "Customer Relations." So just keep your guard, know you're calling and who you're speaking with.
UPDATE #2:
I still don't think Apple knows about this issue enough, or they're just not saying that they're seeing it more.
I spoke with a senior tech support advisor who said he believed it was a heat issue. It could be because the number of periph's I have attached, and that I might try unplugging those one at at time. I personally don't think that's it since I've been running the same configuration for over six months.
To his credit, the Sr. tech said he wasn't convince of that, nor did he think it was a software issue, although he also suggested as a trouble shooting step - was to do partition my drive and try running an OS from there. Both suggestions kind of defeats the purpose of being able use my Mac and applications. Since this issue has only happened twice, he said he would rather have me trouble shoot on my own some more, rather take in for service and then have repairs not be able to duplicate the issue.
The last thing I did before contacting Apple today was to do a SMC update, and the Sr tech I spoke with said that that step very well could resolve the issue. I also think the same since I just did the SMC firmware update a little over a month ago, and this issue just started a week ago.
SUMMARY:
Sorry... that's all I got so far. I'm just hoping I don't have any more random shut downs, and hope the SMC reset does the trick. I am very interested if anyone else has any better, any more info, any better solutions they've heard or come accross? -
My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off.
Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes somewhere from 3-5 minutes for it to boot up. Then the lock screen with the time and whatnot shows up. From this point on, my iPhone has a chance to shut itself back down and I have to repeat the process over and over again. Most of the time the lock screen flashes and then goes straight to black (shut down) but sometimes I can make it a few menus before it shuts itself down.
The only way to keep the iPhone on is to plug it into a charger of any sort. I'm fairly certain it isn't a battery charge issue because this happens at any % of power and sometimes my iPhone can use up all of its charge and not have this happen while other times I can be at 90-100% and it could randomly shut itself down. What can I do in this situation if some has some solution to this problem please let me know on [email protected] Thanks!Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.
-
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
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jc1122,
by “boot” I mean “use as the disk from which OS X will be run”. At the moment, all that is known is that your computer won’t start from its internal hard disk; my suggestion is to see whether it is able to start from your grey Mac OS X Install DVD, which is bootable (i.e. able to be used a disk from which OS X can be run).
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