Image Capture and Preview: bad PDF page size

When scanning to a PDF document with Image Capture, the resulting PDF always has an enormous page size. For example, a 3"x3" image scanned at 300dpi will appear as a 12.5"x12.5" page in the PDF. Scanning at 72dpi will create the appropriate size page, but the file is (of course) unsuitable for printing due to the low resolution. It's as if Image Capture (or the PDF creation routine) assumes the image is 72dpi even if it was scanned higher than that.
Similar behavior can be seen in the Preview app. Use the following steps to reproduce:
1. Open a decent quality image from a digital camera.
2. Choose Tools Menu -> Adjust Size...
3. Be sure both "Scale proportionally" and "Resample image" are selected.
4. Change the Resolution to 300 pixels/inch, change the Width to 3 inches and click OK.
5. Choose File Menu -> Save As...
6. Change the format to PDF, choose a location and file name to your liking, and click Save
7. Open the new document in Preview and check the page size (Tools Menu -> Inspector)
Inexplicably, the page size is now 12.5 inches wide. I understand what it's doing, but I don't know why. The math is simple. Take the 3x3 inch example above: 3in * 300ppi = 900px / 72ppi = 12.5in
I feel it's very bad form for the software to assume you always work in "screen resolution" (72dpi). The PDFs the software makes is next to useless for archival purposes because of the incorrect size markings.
Anyone know of an alternative application to scan to PDF docs? The scanner's TWAIN software is not an option because it's PPC and won't run under Rosetta. How about an application that creates PDF documents from image files (besides Acrobat)? Best would be a way to fix the behavior or Apple's software.
Thanks in advance.

I have the same problem long ago. Apple is not doing anything to fix this problem

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Image Capture and Preview "folder not writable" error importing to shared folder

I'm running 10.8.5 on a Late 2012 model Mac Mini. I'm trying to create a folder under my home directory where my wife can import pictures using Image Capture or Preview while logged into her account. I've tried setting permissions on the folder by setting POSIX permissions and ACLs from the command line, and also by setting ACLs using Get Info in Finder, but it seems as though both Image Capture and Preview ignore the ACLs and instead rely solely on the POSIX permissions for everyone/other (even when a relevant group is set). Unless the POSIX permissions for everyone/other are "rwx" Image Capture and Preview both give an error that the import failed, and /var/log/system.log shows errors that the "folder is not writable". I'd like to be able to set this up without making the folder and the files in it writable by everyone. My understanding was that ACLs should take precedence over POSIX permissions, but even the POSIX permissions don't seem to be getting handled properly, because the group is ignored. Any help or explanation of what's happening would be appreciated.
Here's an example with details:
Suppose we have the users alice and bob. We want to set permissions on the directory /Users/bob/importdir such that Alice can import files from a camera there using Image Capture (or Preview, either would do), but don't want to relax the permissions more than necessary.
We create a group named bob_and_alice
We set the following permissions on /Users/bob:
POSIX: rwxr-xr-x, owner=bob, group=staff (i.e. default POSIX permissions)
ACLs:
0: group:everyone deny delete
1: group:bob_and_alice allow list,search,readattr,readextattr,readsecurity
2: user:alice allow list,search,readattr,readextattr,readsecurity
"Get Info" shows "Read & Write" for bob and "Read Only" for alice, bob_and_alice, staff, and everyone
We set the following permissions on /Users/bob/importdir:
POSIX: rwxrwxr-x owner=bob, group=bob_and_alice
ACLS: (these are already probably more permissive than should be necessary)
0: group:bob_and_alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
1: user:alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
"Get Info" shows "Custom" for both alice and bob_and_alice, "Read & Write" for bob, and "Read Only" for everyone
Alice opens a Terminal and cd's to /Users/bob/importdir. Alice can create and delete files in this directory.
Now Alice opens Image Capture and with our camera connected we try to import a photo to /Users/bob/importdir. Image Capture shows an error dialog with the text "Import error. An error occurred while importing. The item 'foo.jpg' was not imported." /var/log/system.log shows the message: "Jul 20 22:12:34 computer_name.local Image Capture[32804]: Document destination folder is not writable" If instead Alice uses Preview it shows an error dialog with the text "The selected folder is not writable" and /var/log/system.log shows two error messages:
Jul 20 22:23:45 computer_name.local Preview[33280]: Document destination folder is not writable
Jul 20 22:23:45 computer_name.local Preview[33280]: Encountered error during image import: Error Domain=com.apple.ImageCaptureCore Code=-9934 "The selected folder is not writable" UserInfo=0x7ffda4881f00 {NSLocalizedDescription=The selected folder is not writable}
Now we change the POSIX permissions on /Users/bob/importdir to: rwxrwxrwx
The import succeeds with both Image Capture and Preview
Can anyone explain what's going on here? Is there another reasonable way to do this without, moving this shared directory to /Users/shared?

Did you figure out how to fix this?

Image Capture and Preview have trouble finding scanner. Photoshop no problem.

Image Capture and Preview have trouble finding the scanner wirelessly unless it is on when the Mac starts up. Photoshop finds the scanner no problem. Any suggestions for Image Capture or Preview?
The scanner is Canon MP620. Mac is MBP, running 10.8.2
I have done all the uninstall, reinstall, update drivers, etc. Please don't bother suggesting that stuff.
Thanks.

As for the scanner - so is this new one wireless? When I hooked up my Epson All-in-One, I had to install it via USB first before I could install the wireless (per their instructions). With Snow Leopard, I simply installed the driver and it covered and recognized both the print and scan function - not so in Lion; I had to go through hoops with the scanner part and it finally showed up as a separate unit. I thought that is silly, but - as long as it works..... I'm trying to think of possibilities since I'm about out of ideas, so you might want to consider that (if it applies). The other troubleshooting suggestions usually include redoing the "add" function after a reboot.
As for Image Capture, I am out of ideas. FWIW, I never use it - in my workflow, there is no need for it. Not sure if this would have an impact, but make sure that you choose Image Capture in the CDs&DVDs Preference Pane (mine is set to ignore or ask purposely):
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Transfer photos from iPhone to mac without iPhoto / image capture and preview doesn't see device

Hello. I'd like to transfer photos from my iPhone to my Mac. I read (http://support.apple.com/kb/ht4083) that iPhoto is the standard application for that; I'd like to do without. I read that image capture (http://apple.stackexchange.com/questions/8954/copy-photos-off-iphone-without-iph oto) or even Preview (http://osxdaily.com/2010/07/10/transfer-photos-from-iphone-to-computer/) could help. Neither of them see my iPhone although cable connected and iTunes does. So my question is two: If Preview and Image Capture are ineed supposed to, why don't they? And is there any other way?
Thanks

I dont like iphoto so the easiest way to do it is using image capture, just plug in your iphone launch image capture from your applications folder and import all images or just selected images into any folder you want.
Moreover,you can follow this page about how to transfer photo/pictures from iPhone to Mac, which give an easy guide to figure out this problem.
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Do you not get any options after you have selected print
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I have created a pdf and then want to send it to my boss. When he recieves it it is saved in the 14 X 8.5 inches version. How can I saved it on my end as a 11 x 8.5 inch so he doesn't have to uncheck "Choose paper source by PDF page size"?

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Interestingly here is what I received from Brother. (Note that scanning using the Control Center works fine.):
Dear Brother Customer,
Thank you for taking the time to write to us.
Is your machine able to scan using the Brother ControlCenter software?
If you are able to scan with the ControlCenter, the drivers are
installed and working properly.
Your issue is with Apple's Image Capture software and should be referred
to them for support.
When you open the Apple software, you will need to click DEVICES in the
Menu Bar, then select the disclosure triangle next to TWAIN devices to
reveal the Brother TWAIN device.
Select the Brother TWAIN and click OK.
You should now be able to scan with Apple's Image Capture application.
For any additional assistance with the Apple application, we suggest you
contact Apple for assistance.
We hope this information will be useful to you. If we can be of further
assistance, please let us know.
Best Regards,
MFC Macintosh Support
Brother International, USA
Email: [email protected]
So, who owns the problem: Brother or Apple? If I go to the Apple Store I see Canon and HP scannners for sale but not Brother. Maybe that is part of the problem. Corporate relations between Brother and Apple.

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M. Mitchell Gordon
[personal information removed by moderator]

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Hello everyone!
It's been long since this topic was active but I just wanted to share my solution to a similar problem.
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Image Capture and Preview: bad PDF page size

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