Images in Outlook 2010 messages disappeared (SOLVED)
Racking my brain on this one, and tried a ton of things found in googling. I have Outlook 2010 with both a work Microsoft Exchange and personal Gmail IMAP set up, and both have stopped showing pictures embedded in e-mails. They just show
a completely blank box (no red X). I've been through all the "Show pictures" settings in both Outlook and Word. I disabled, rebooted, and then re-enabled just to be sure something wasn't stuck. I've also tried clearing the Temporary Internet
folder. Even went so far as to create a dummy Admin account and completely DELETE the Temporary Internet folder so system could do a scratch rebuild. Similar steps on Gmail. Deleted the entire account from Outlook and created it as new.
All my IMAP messages pulled right back in, but still no images.
Any idea of other things I might try? At a loss here . . . . .
~Vol
Well, about the time I posted I found the answer to my own question. They are both things that I had tried, but I guess I had never tried them at the same time!
STEP 1:
- Close Outlook.
- Go to this registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
- Rename “OutlookSecureTempFolder” key as OutlookSecureTempFolder.old”
- Re-start Outlook
STEP 2:
- Create new email
- From e-mail compose screen, go to File / Options / Mail / Editor Options / Advanced and make sure that "Show picture placeholders" is NOT checked
- Close & re-start Outlook
Hopefully that tidbit helps someone else. Thanks!
Similar Messages
-
All my appointments in Outlook 2010 have disappeared.
They're on my iPhone 5 and iPad 4 but won't even sync to Outlook - I have everything on iCloud. Started out of the blue about 5 weeks ago, mid-March 2014. With the contiuous little problems and now this MUCH BIGGER problem (for which there is no apparent fix) I'm seriously thinking of moving to a different tablet, different phone. I miss Steve Jobs.
None of the steps of troubleshooting said anything about updating ios. You can see them under heading about "on the windows pc".
Here are step by step.
If you're having trouble with iCloud Calendar on a PC (with Outlook 2007 or later), try each of these steps, testing after each to see if the issue is resolved.
Note: iCloud Control Panel does not support Outlook 2010 Personal Edition. When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual menu (right-click) has also been disabled.
Verify that you are using a Windows configuration supported by iCloud.
Make sure that your computer is online. Attempt to view www.apple.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Learn about troubleshooting your Internet connection.
Open a secure website to test if ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud to push and fetch updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel window. Learn about setting up iCloud on Windows.
Close and reopen the iCloud Control Panel.
Make sure that iCloud is not your default account in Outlook:
In Outlook 2013 and 2010, select File > Info > Account Settings > Data Files. If iCloud is listed as the default account in the Comments column, select a different account and click Set as Default.
In Outlook 2007, select File > Data File Management > Data Files. If iCloud is listed as the default account in the Comments column, select a different account and click Set as Default.
If you recently made changes in Outlook and they are not updating on your other devices or vice versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the iCloud Control Panel:
In Windows 8.1, go to the Start screen, click the down arrow in the lower-left corner, then click the iCloud app.
In Windows 8, go to the Start screen, then click the iCloud tile.
In Windows 7, choose Start menu > All Programs > iCloud > iCloud.
Deselect the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark and click Apply.
Open Outlook and test to see if the issue has been resolved.
Make sure that the iCloud Outlook Add-in is active within Outlook. (Learn more about managing Add-ins with Microsoft Outlook.)
Outlook 2013 and 2010:
Open Outlook 2013 or 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that "iCloud Outlook Add-in" is listed.
Outlook 2007:
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that "iCloud Outlook Add-in" is listed.
Restart your computer. This may sound simple, but it reinitializes your network and application settings and can frequently resolve issues.
Note: When enabling Mail, Contacts, Calendars & Tasks in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook .pst file to iCloud, then remove the Calendars from the .pst file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Make sure that you're looking for your data within the iCloud folder in Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data. iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder. -
Outlook 2010 messages that have not been deleted are available in Recover deleted Items list
Hello,
Outlook 2010\Exchange 2010 SP1-clustred
I have looked at several mail accounts through Outlook 2010 client, they are not using the cached mode, they have not emptied the trash.
When I look in Recover deleted items I am seeing messages, mostly sent messages that are available for recovery, the problem is that these messages have not been deleted, they are
still in the sent folder.
I have restored one to see what will happen, it does restore to the deleted items folder.
It seems to random messages some sent to groups some sent to a single individual
Some Outlook 2010 clients I have checked do not show this problem, but several do including myself, I would have assumed that the Outlook 2010 client user had somehow deleted
it and restored it causing this problem if I did not see this on my own account.
Is this normal behavior? Perhaps some from replication or temp draft's
Any help or information would be appreciated.
ThanksSince the post is over two year old, I'm not sure manotelli is still following it, but I think he is talking about something else:
1. He starts a message and does not complete it (or send it).
2. The message is saved as a draft pending completion.
3. Once he completes the message and sends it, there is an autosaved version that is deleted.
I'm not sure what relationship exists between the "draft" which (I would think) is what is ultimately sent when the message is completed and whatever is sent to the recycle bin.
It has nothing to do with webmail (OWA) or any form of remote access.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. -
Outlook 2010 - messages stuck in Outbox
Hi All,
I'm wondering if you can help? I've seen a lot of forum posts regarding this issue and gone through several steps people found to resolve it. Unfortunately in this instance these steps failed to work.
Problem:
350Kb email stuck in outlook Outbox (Exchange non cached mode)
OS & Software involved:
Mail server: Windows Server 2008 R2 running Exchange 2010 14.01.0438
Client: Server 2008 R2 (Remote Desktop Services) Running Outlook 2010
Steps Already tried:
» Disabled Antivirus fully and tried deleting
» Removed the attachment from the offending email and tried to delete again.
» Attempted to drag email to new folder but it fails saying message doesn't exist. It may of been moved, removed or access is denied
» Disabled all Add-ins & Tried running outlook in safe mode
» Enabling Cached Exchange mode, allowed to build OST & using Work offline method
» Attaching to users mailbox and deleting from another user
» rebuilt the users outlook profile
When I look at the properties of the outbox (Properties » Folder sizes). It shows the file is still there on the server
Any help would be greatly appreciated as this has happened a couple of times for this user now.
Many Thanks,
JonHi,
Have you tried using MFCMAPI tool to look at the Outbox of your mailbox? If not, please follow the steps below to check the result:
1. Start MFCMAPI
2. Go to Session > Logon
3. Select your profile, the default profile name is Outlook.
4. Double-click on the problematic account.
5. Expand “Root – Mailbox” > “IPM_SUBTREE”
6. Right click “Outbox” and select “Open Contents Table”
7. New Window Launches with Title “Outbox”
8. Delete all items in the list.
9. Close MFCMAPI
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Outlook 2010 - Favorites disappear
I just upgraded Outlook 2007 to Outlook 2010. I had about 20 Favorites (all of them folders in various PST's). When I opened Outlook 2010 for the first time, they initially appeared correctly (meaning: as they did in Outlook 2007) but then
after Outlook finished opening, some just disappeared. So I added them back and closed and restarted Outlook. Same result and this time, they reordered.
So then I started Outlook from the Run Command Lin using the /resetnavpane switch.
I then added back some folders (15) and closed and restarted.
It went down to 13 folders. Closed and restarted.
It went down to 11 folders. Closed and restarted.
It went down to 9 folders. Closed and restarted.
It went down to 8 folders. Closed and restarted.
It went down to 7 folders. Getting the picture?
I have screen shots to validate this.
Any ideas any one?
Thanks in advance.
Ron McIntyre
Montreal, Quebec Canadaa) I can reproduce everything stated in this thread
b) if I change between cache and non cache modus the Outlook.xml file in users\xy\AppData\roaming\microsoft\outlook gets rewritten from scratch
c) if I copy the Outlook.xml file and delete it inbetween two Outlook sessions, I can "switch off and on" the favorites by copying it back
d) if I change from cached to non cached modus, I CAN NOT "switch off and on" the favorites. A look into the Outlook.xml file explains this behaviour: apparently the LID values are created ANEW and are no more compatible.
e) if I copy/rename an Outlook.xml file for the cache and another one for the non cached mode, I can use and reuse the correct one over and over again. It seems then that the LID values are correct or simply accepted/compatible.
So the question is IS THIS CHANGE OF THE LID values A BUG or is it a wanted "feature" of the programmers?? Or is it simply a side-effect nobody thought about. Then it should be corrected as soon as possible because many many users are still affected.
Here a comparison of LID values:
File one:
<userdefined>
<linkgroup name="Verknüpfungen" clsid="21D34B246F46FE4397C83618732A8DDC">
<wdLnk>
<ltype>shortcut</ltype>
<storeid>2</storeid>
<icondata/>
<reckey>2610B40FD74BCF4A8EBBEA15D6433F16</reckey>
<eid>0000000038A1BB1005E5101AA1BB08002B2A56C20000454D534D44422E444C4C00000000000000001B55FA20AA6611CD9BC800AA002FC45A0C0000004D58414D553131002F6F3D46484E572F6F753D45786368616E67652041646D696E6973747261746976652047726F7570202846594449424F484632335350444C54292F636E3D526563697069656E74732F636E3D726F736172696F2E636172636F00</eid>
<clsid>0078060000000000C000000000000046</clsid>
<rootfold>1</rootfold>
<name>Outlook Heute</name>
<lId>B838CFD3DF0F964FBFD75B57CC37DECF</lId>
<userdefname>1</userdefname>
</wdLnk>
<wdLnk>
<ltype>shortcut</ltype>
<icondata/>
<reckey/>
<eid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eid>
<clsid>86F0060000000000C000000000000046</clsid>
<name>Microsoft Office Online</name>
<lId>CD595100C824BB43B74D8FB6341E8149</lId>
<webfolder>1</webfolder>
<userdefname>1</userdefname>
</wdLnk>
<wdLnk>
<ltype>shortcut</ltype>
<storeid>4</storeid>
<icondata/>
<reckey>000000008D6A4F9D4057ED41AE61BC45B5523A79010061D782572FA1864A95B7DD1DE0F7D7B3005FE861D1390000</reckey>
<eid>000000008D6A4F9D4057ED41AE61BC45B5523A79010061D782572FA1864A95B7DD1DE0F7D7B3005FE861D1390000</eid>
<clsid>0078060000000000C000000000000046</clsid>
<name>Posteingang</name>
<lId>CD395FCEFCE8F24EADE06AABA82DE651</lId>
<userdefname>1</userdefname>
</wdLnk>
<wdLnk>
<ltype>shortcut</ltype>
<storeid>6</storeid>
<icondata/>
<reckey>00000000154977D250D38947BC93E8C9DE321F7E010061D782572FA1864A95B7DD1DE0F7D7B3005FE87AAFFE0000</reckey>
<eid>00000000154977D250D38947BC93E8C9DE321F7E010061D782572FA1864A95B7DD1DE0F7D7B3005FE87AAFFE0000</eid>
<clsid>0078060000000000C000000000000046</clsid>
<name>Posteingang</name>
<lId>86518418C5F19D4AB3FEDA5C26E6250B</lId>
<userdefname>1</userdefname>
</wdLnk>
File two:
<wdLnk>
<ltype>shortcut</ltype>
<storeid>12</storeid>
<icondata/>
<reckey>2610B40FD74BCF4A8EBBEA15D6433F16</reckey>
<eid>0000000038A1BB1005E5101AA1BB08002B2A56C20000454D534D44422E444C4C00000000000000001B55FA20AA6611CD9BC800AA002FC45A0C0000004D58414D553131002F6F3D46484E572F6F753D45786368616E67652041646D696E6973747261746976652047726F7570202846594449424F484632335350444C54292F636E3D526563697069656E74732F636E3D726F736172696F2E636172636F00</eid>
<clsid>0078060000000000C000000000000046</clsid>
<rootfold>1</rootfold>
<name>Outlook Heute</name>
<lId>FC65A6F141800745A8E44D5D3282157C</lId>
<userdefname>1</userdefname>
</wdLnk>
<wdLnk>
<ltype>shortcut</ltype>
<icondata/>
<reckey/>
<eid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eid>
<clsid>86F0060000000000C000000000000046</clsid>
<name>Microsoft Office Online</name>
<lId>DBA36E9319B76B4CB85086F385DC8D2B</lId>
<webfolder>1</webfolder>
<userdefname>1</userdefname>
</wdLnk>
<wdLnk>
<ltype>shortcut</ltype>
<storeid>0</storeid>
<icondata/>
<reckey>EF0000008D6A4F9D4057ED41AE61BC45B5523A79008061D782572FA1864A95B7DD1DE0F7D7B3005FE861D1390000</reckey>
<eid>EF0000008D6A4F9D4057ED41AE61BC45B5523A79008061D782572FA1864A95B7DD1DE0F7D7B3005FE861D1390100</eid>
<clsid>0078060000000000C000000000000046</clsid>
<name>Posteingang</name>
<lId>D5DDE78585767140A077EC777EBC018F</lId>
<userdefname>1</userdefname>
</wdLnk>
<wdLnk>
<ltype>shortcut</ltype>
<storeid>1</storeid>
<icondata/>
<reckey>EF000000DB6E372B6CE6EE4EA5FFC12BA5735C56008061D782572FA1864A95B7DD1DE0F7D7B3005FE87AA2960000</reckey>
<eid>EF000000DB6E372B6CE6EE4EA5FFC12BA5735C56008061D782572FA1864A95B7DD1DE0F7D7B3005FE87AA2960100</eid>
<clsid>0078060000000000C000000000000046</clsid>
<name>Posteingang</name>
<lId>96B6B701C2221D45B9CB0335B52419DF</lId>
<userdefname>1</userdefname>
</wdLnk>
As said, maybe something corrupts this file or behaviour from time to time and causes the strange instabilities and irreproducible cases described here.
Rosario -
Outlook 2010 Messages get sent, but remains in outbox
in my Windows 7 pc, i upgraded office 2007 in to 2010. now when i'm sending emails it's going to save in the outbox but mail is get sent.
Hi,
Which type of email account are you using? IMAP, POP3 or Exchange?
Is there another copy of the outgoing emails in the Sent Items folder?
Please first make sure if you have the "Save copies of sent items in Sent Items folder" options enabled. Go to File > Options > Mail, scroll down to the "Save messages" section, select the check box before "Save copies of sent
items in Sent Items folder".
In addition, does this issue happen to all outgoing emails or just a certain type of emails? Such as a replying message? If this issue only happen to replying messages, please also have a look at the following KB article and check if it applies:
http://support.microsoft.com/en-us/kb/293031
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
Some outlook 2010 messages arrive with blank text in the body, others are fine
running windows 7 pro 64 bit and office 2010 64 bit
have tried 2007 32 hit and office 2010 32 bit and the same thing happensSince the emails received fine from other machine, something must happened when the email arrived the impacted machine. This usally could be caused by the anti-virus, to verify this, please try to run Windows in clean
boot mode to check this issue. If this behavior won't occur in the clean boot mode, please then try to remove the anti-virus and check again.
Sincerely,
Max Meng
Forum Support
Come back and mark the replies as
answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected] -
Images are not displayed in Outlook 2010, Win 7 64 bit
Dear Sirs,
I ask for help! I can not manage to set the display of images in Outlook 2010. I tried everything suggested on this forum, but nothing helped me to solve the problem. It seems to me that the problem is in software. Any advice is welcome. Thanks.I have been having this problem for over a month.
The “Trust centre” settings did not solve the problem- nor Deleting the Regedit Security key
I tried then a similar solution to
Alexandru Dionisie solution -
Open an email, then File | Mail | in
Compose mail - Editor Options | in Advanced
- Display e-mail content - [] show_pictures_placeholder
ouffff!
.. and funny enough the tick box “show_pictures_placeholder” was un-ticked...
>> but anyway it appears that just saying OK (leaving it un-ticked) solve the problem.!!!!
Just FYI my problem was intermittent - the pics where sowing once every few days - just for a few emails and the start failing again.
Also remember that the "show_pictures_placeholder " solution did work after I did delete the security key - but is a mystery what was the real solution (as it is still a mystery if it is going to last). :0)
Morvi
PS: ill let u know if it stays good
-------ooo000ooo---------
OK so this is the continuation “and end” of my experience
- my solution did work for one day and failed again > so none of the solutions work for me including the SCANPST.exe or any of the settings
- I manage to solve the problem by moving all the email folder by folder to a new PST file
Note: the original PST files were 16 GB - moving folder out sis not reduced the file size, and the new PST file with all the old emails is not 2GB.
Good luck -
WebOS quick install messing up Outlook 2010
I tried to install the WebOS Quick Install from the instructions posted.
First of all, the instructions do not quite reflect reality. Some setup options were in different places and the software has been moved.
Once installed I was unable to install any Apps on my Pre. The USB transfer failed with some message that I neglected to write down. Something about a bad block or a full memory. Thats one issue but it is not what this post is about.
I did this at work and my PC suddenly stopped displaying images in Outlook 2010 after going though the installation. Instead it would show a little red X. I didn't make the connection to WebOS Quick Install until I tried installing it on my home PC. Now its Outlook 2010 won't display pictures either. I've un-installed Java and Novacom but Outlook is still messed up.
Has anyone else had similar problems?
Post relates to: Pre Plus p101vzw (Verizon)I'd recommend that you post this question at Precentral.net, in the webOS Quick Install thread. You can find it here: http://forums.precentral.net/canuck-software/228310-webos-quick-install-v3-14-a.html
-
Images Do Not Display on Signature Reply Emails _ Outlook 2010 Professional
I created a company signature which display fine when sent, however when replying to an email the signature shows up with out any of the images. There are simply blank squares where the images should be displaying. Can anyone help me resolve
why this would be happening?
*Would the device (i.e. iPad) one is viewing the email on be the reason for the issue?
Thanks,
JuliaHi
As per the information and details provided by you, outlook 2010 not showing image in signature during replying emails, to solve this problem please follow these steps:
You mentioned that you are using a device, i.e. iPad.
Mobile device supports only Plain Text and that’s why the signature image is not showing in your emails.
If your picture contains crucial information which you really want in your signature. You can
customize your Plain Text version of your signature to include that information in a typed form instead of as a picture.
HTML format is capable of displaying different kinds
of font style as well as graphics like a logo.
You can set the email format on the
Format Text tab of an email message window in Microsoft Outlook 2010.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G -
I am trying to sync to Outlook 2010. I get a weird error message when I am trying to setup on my pc. Its not english. It says "der automatische refresh konnte nicht gestartet werden" Help!
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Outlook 2010 takes a long time to open emails with embedded images
Hello,
outlook 2010 on windows 7 both with latest updates applied. outlook is in online mode and the option "Don't download automatically in HTML email messages or RSS tiems" is not selected.
it takes a long time to open the message with an embedded picture: at 6 sec to open an image size of 75kb
When I open the same message in OWA no delays at all.
I am using Exchange server 2010 Sp2 and I already created new outlook profiles for the users affected. no changes.
Any ideas?Hi Aprylmsx,
According to your description, I recommend you refer to the following methods to troubleshoot the issue:
1. Please check if there is any anti-virus software on your client PC, if yes , please disable it and check the result.
2. Please check if there are any 3rd party add-ins in your outlook, if yes, please remove it and check the result.
In addition, How many users encounter this issue? a lot or just only you?
Best regards,
Niko
Niko Cheng
TechNet Community Support -
Cannot make AutoArchive delete messages in Outlook 2010
I have recently upgraded to Outlook 2010 from Outlook 2007. I previously had AutoArchive set up to delete files from two of the folders in my pst file by date. I figured I would be able to set it up the same way in the new version. First, I set up the main
autoarchive settings:
Then I set up each folder I want auto-deleted individually:
This worked fine in the old version of Outlook. However, in 2010, it doesn't ever delete any messages. When I run AutoArchive manually, that doesn't do anything either.
Based on this page and various google
searches, I have already done the following testing / troubleshooting:
In spot checks, I could not find any items that had the "Do not AutoArchive this item" checkbox marked.
The majority of the Received dates are the same as the last Modified date. Just to be sure, I made the registry change described in the link above, then used Outlook normally for two days. No emails were deleted in that time.
None of the emails in question are marked as Important or have a user-defined category.
I ran the scanpst.exe on my pst file. It did say there were internal errors (no details of the errors, even when I clicked on the details button), so I let it fix them. Then, I ran it again and it said there were no errors. I used Outlook normally for two more
days. It still didn't delete any emails.
The pst file is not on a network share.
The pst file is a unicode-type file, which has a maximum size of either 20GB or 50GB, depending on what source you read. My file is nearly 3GB. It is therefore not full.
My mailbox, which is on a Microsoft Exchange, is also not full.
None of this changes the fact that the AutoArchive is not deleting any emails as it is set to do. Am I missing something, or does this feature just not work in Outlook 2010? Thanks in advance for any help with this, as it is annoying.Bob-
I finally gave up in frustration. I had to hunt down a third party utility to dump all my Outlook for Mac data back into a format that could be used by Outlook for Windows. Outlook for Mac can import from several sources, including directly from .pst files, but gives you no way to go the other way. Installed Outlook in Windows running in Parallels and dumped Outlook for Mac. Outlook is just about the only program I run in Windows anymore.
By the way, none of the suggestions in the Microsoft forum came close to solving this. I wouldn't recommend Oultook for Mac to anyone. -
I use outlook 2010. It has been working perfectly. Today I got an error message that I never "caught" quickly enough. Something about a fax ad on not working properly and I should contact the ad on people. Ever since then, my outlook is not working
properly. When I create an e-mail a box appears, similar to a text box but with nothing inside. I cant type in the box, and can therefore not send out e-mails. Will buying 2013 outlook solve my issue?Hi there
I’m sorry to hear that you have been unable to access your voicemail!
It seems like due to the SIM switch, the voicemail service has temporarily been put into an inactive state. When swapping between devices, this will occur and requires re-setting up the voicemail service. Your unheard and saved messages would not be affected. Are you currently still in the Hong Kong area?
Thanks,
Charise
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"Connecting to Printer" in Outlook 2010 sends message window to back.
I have a client experiencing a peculiar issue in Outlook 2010 that only occurs when particular Brother printers are set as their default. A HL-4140CN or a MFC-9460CDN
If within Outlook they open a message window then click on File | Print they get a brief message "Connecting to Printer" then the Main Outlook window comes to the front, obscuring the Email Message Window that displays the print preview and options.
It's possible to switch back and print but it's a nuisance and confusing for some users.
This situation appears to be intermittent. Sometimes the "Connecting to Printer" message does not appear and in this case the peculiar behaviour doesn't appear.
I don't know what changes to require the "Connecting to Printer" message but I do know that it can be removed by changing the default to the third printer in the office, an MFC-9440CN or by switching the Printer driver to a BR-Script version.
Any ideas or suggestions?Hi,
Did you use the same user account to logon another client computer and check whether still encounter the same
issue? Please refer to following thread and check if can help you.
Outlook
- Email minimises when you go to File > Print
àI do know that
it can be removed by changing the default to the third printer in the office, an MFC-9440CN or by switching the Printer driver to a BR-Script version.
Based on your description, the issue can be solved by switching the printer driver. There seems has issue in
printer driver. Please check if latest printer drivers need to be installed. I suggest that you should install the driver which help to remove
"Connecting to Printer" message, then check if this issue occurred
again.
If anything I misunderstand or any update, please don’t hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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