Imessage does not work with some of other iphone users

Hi. I have some confusion about iMessage. I could send and receive most of messages from other iphone users. But, I cannot receive messages from my parent in China, who also uses iphone. However, he can successfully send and receive messages from other users as well. So, what is the problem? He can receive my message in text, while I cannot receive his messages. Please give me a help, thanks!

troubleshooting imessage http://support.apple.com/kb/ts2755

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