Imessage's taking ages to be received

On My wife's iPhone — when sending iMessage's they go out straight away but can take 20-25 minutes to be received it can also take a similar time for her to receive messages.  . This does not happen to me and we are on the same network.
This has only started recently. 
Any ideas?
Craig.
Both n ios7 with ip5

What I done and it worked for me so simple. I was having the problem 'Waiting for activation'
> Plug your iPhone in
> Go to iTunes.
> Go to the summary page
> Tick this computer then go to back up now.
> Once done, to make sure your phone has backed up properly go to the top left thing and a drop down menu appears click preferences, then devices and it should come up with your iphone device and a time stamp.
> Go back to the summary page click restore back up (it will most likely ask for you to turn off find my iphone, do that) then click restore back up again.
> Wait for it to do its thing, your phone is fully back to how it works but with imessage enabled through your phone number and not through your apple ID

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