My bf has an iPad and iPhone I'm trying to FaceTime and iMessage his iPad but he only receives it on his iPhone what is the problem. His apple I'd and email for FaceTime are the same on his iPhone.
My bf has an iPad and iPhone I'm trying to FaceTime and iMessage his iPad but he only receives it on his iPhone what is the problem. His apple I'd and email for FaceTime are the same on his iPhone.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers, Tom
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I cannot get Apple to send verification email for Icloud after the last upgrade
I cannot get ICloud to work after the last upgrade on iphoto?
explain the crash... perhaps recovery might be more useful than new settings.
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When I try to use the radio feature under "computer" I am now receiving a message that "an error occurred, please try later". This is now affecting all of the stations and does not go away when I try later. I have reset the password but am still getting the message. Any suggestions?
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Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
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TS3276 I can receive mails on my iphone but can't receive mails on my macbook, what can I do?
I can receive mails on my iphone but can't receive mails on my macbook, what can I do?
Mail – Troubleshoot Send and Receive
Mail Problems
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After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.
The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update? -
HT5622 Can I haveore than one email for facetime and if so how?
I don't know if you can have more than one email for FaceTime. Can you? If so how?
Yes, you can. But, you must associate and verify them with your Apple ID. Please study the following link.
http://support.apple.com/kb/HE68 -
The problem is that when I check "email authentication" to retrieve my password, they DON'T send me an e-mail. Also, when I check "Answer Security Questions" and I enter my birthdate (which is the same in all my e-mail ids), they tell me invalid birthdate. I have been trying this for a long time, there is no way I can retrive my password and a lot of my apps are linked with this id and because of this issue, I'm not able to update them.
search google for "iphone remove picture from contact"
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My laptop has crashed and I can't sync my iPad air. I have tried to back up off I cloud but it hasn't transferred all of my photos or music. Is there anyway I can access my iTunes account any other way?
Your iTunes account won't include your non-iTunes purchased e.g. music copied from CDs etc, nor photos that were synced from a computer.
To get non-iTunes music you will have to go via a computer. If you don't have that music on, for example, an external drive, then there are some programs listed half-way down this page which should be able to copy them back from a device : https://discussions.apple.com/docs/DOC-3991
For photos that were originally synced from a computer then there are apps such as Simple Transfer which can copy them between devices and/or to a computer (though photos are 'optimised' as part of the syncing process, so if you do copy them back to a computer then they might not be the same as they were on your laptop).
There is also this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141 -
Emails are l "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server. TalkTalk (Tiscali) say there is no problem with their server because I have checked and can send emails with their webmail.
No that is not it:
Open Mail>Preferences>Accounts, the first page has this on it
If you click on the server name in the box (gmail in your case I assume) it opens and reveals this:
If you select Edit SMTP Server list you get this:
Post it here and, select the Advanced Tab (which looks like this)
Post this page as well. -
We are not getting email for any of the two new profiles in Production environment
We are not getting email for any of the two new profiles.
The new rules for sending e-mail work when using the initial profile.
Only works for F9 and choose manually the profile is being sent.
But siebel writes the log of both the \ BIN \ sent as if it had sent.
operation:
Standards (Policies) were created in the Activities (S_EVT_ACT) and Contacts table (S_CONTACT). When Standards (Policies) are reached trigger actions (Actions). These actions are linked to sending emails.The SMTP Adapter don't just "through away" messages. If your Tracked Service Instances shows that a message was sent through the Port, I am pretty sure that a mail was indeed sent.
-Are you using Static- or Dynamic Port?
Can you try to set the Send Port in "Stopped" state, and then send a message to it. Examine the message suspended in BizTalk, and if everything looks ok, then start the Port again and check that the message has disappeared from both suspended and running
instances in the Group Hub.
If so, quickly check the mail box, make sure that no spam-filters etc. are messing up your test.
Morten la Cour -
Firstly I updated my ipad into ios7 and after watching the video by Apple, iWork, pages and numbers are free for download after updating iOS 7. How can I download iWork pages and number for free? Please help me.
stevejobsfan is correct; iwork for ios is free only for new purchases of new ios devices. A good work around (if you have wifi connectivity) is going to the icloud website on your ipad, and working on your document.
A word of caution (the real reason I am responding to your post). If you do a lot of 'formatting' of a document on iwork for mac, and then save it in icloud; you will probably loose most of the formatting you have done (this will be true if you oppen the document in iwork for ios; also) It happened to me, and I did not duplicate the document before saving it to icloud; I lost at least an hours worth of work. -
I accidentally pressed the button on facetime where you can't use that email for facetime..... if i restore it will my facetime work??
Try the forum for the device or computer
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My personal ringtones are on my iPhone 5, they are attached to the correct phone numbers and play correctly when I test them on each contact. But when I receive a call instead of the proper ringtone, it plays the generic. What Am I not doing right?
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Can't access my email - endless messages saying password is wrong, which it is not. Mobileme all over again. I now need to forward all Apple mail to GMail, which is how an email system should work. Same is true with the calendar - a complete mess on the integration with my Google calendar.
This is really, really a pain!!OK this is Cormacin Texas - these idiots have put me through the hoops, effectively locking me out of the support forum. Anyway I've solved the problem - it took 3.5 hours, involved a trip to the Genius bar at the local Apple store, and one and a half hours escalating through the dial-in help support - which was about the only thing the Genius was good for.
What you need to know is:
1. Apple are having problems with their servers, but have not published the fact - we've all wasted a lot of time because these guys want to keep their Customer Sat scores high, I guess. (I'm starting to feel like one of their Chinese factory workers!)
2. This server problem is compounded by the fact that it only affects a few random servers
3. It in turn can lead to problems sending emails which require you to change your Apple Mail password, and in my case surgically remove bad records for various hidden email and library folders. (Good luck with that!)
So, a problem that they hide, a knock-on set of work that the problem indirectly causes, which they also hide, and a support structure that is geared for hardware, not the services that they are now selling.
My suggestion is to change your mail password using the web (icloud.com) access to Mail and see if that works. After that, remove and reset up your Apple email (Preferences) and pray that you don't have to join endless telephone answering lines where some of the folks will cut you off because they can't be arsed.
The two guys that finally helped me were brilliant, knew their stuff and could not have done a better job. The key guy was Danny - if you get him, your golden! -
I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.
Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy
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