Importing into Lightroom with card reader doesn't show previews

I am using Lightroom 2.4 with Adobe 5.4 Raw on a Windows XP based laptop -- however the problem I am having also presents on my desktop which also uses Lightroom 2.4 with Adobe 5.4 and Windows XP. In fact the issue is completely the same on both computers: When I try to import photos directly into Lightroom using a card reader, the interface opens, but does not show the previews -- and yes, the show preview box is checked. The preview boxes are there, but they are completely greyed out. If I use the same card reader but direct it to open into Photoshop Elements it shows the previews and it also shows them in Bridge for CS4. So clearly the problem doesn't lie with the computer or card or cardreader. It seems only in Lightroom that the previews do not show up. Adobe raw supports my camera which is set to shoot raw and it also makes a JPG copy, but neither show up.
I spent more than an hour with a tech trying to get this to work and didn't solve the problem. I'm hoping that someone has some bright ideas that will help me out.
Phyllis Perkins

I tried to respond before, but I think the message didn't go through. Sorry. Because my Lightroom hasn't been working the way it is supposed to, I have been doing what you suggest -- saving the photos from my card reader to a file through Bridge -- which does open the previews -- and then importing them to Lightroom. But it means one extra step and Lightroom's strength is supposed to be work flow, so I would like to get it to work properly. I think that if the card reader were faulty -- and the problem occurs with several different card readers -- that it wouldn't show the previews in Bridge or even Photoshop Elements, which it does. So I think there is some problem with Lightroom, not the card reader. Any other suggestions? I'd be happy to know about them. Meanwhile, thanks for your reply.
P

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From: [email protected]
To: [email protected]
Subject: Re Importing into Lightroom 4.1
    Re: Re Importing into Lightroom 4.1
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Just this morning I've begun experiencing the same thing. I can get the photos off the card and onto the iMac desktop for instance, but they won't import into Lightroom 4 from either the card reader or the desktop. So my assumption is that my card reader is working fine, but Lightroom is not. Any help would be greatly appreciated.
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