Impossible to update feed url in iTunes

Hey there. Some time ago, iTunes got it into it's little head that the feed url for my netcast site is "http:\\\\feeds.feedburner.com\ \fpg". (there isn't a space between the last two slashes, but if I don't put it there, the formatting gets all wonky)
Needless to say, this is not the case. The problem is, I can't seem to get it to update, since it needs the "original RSS feed link" (aka the broken one) for the new-feed-url tag to work. But since the original link can't ever work, I can't find a way to fix it in iTunes without resubmitting everything. Any ideas?

OK, after a few weeks of getting no answers from the official help desk, I figured to just punt and resubmit. Unfortunately I can't because iTunes seems to think the feed is already submitted.
Is there anyway I can talk to a real person who can just switch this over? This is getting ridiculous.

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Alternate ways to update RSS Feed URL in iTunes Store

Hey all,
Ok, so I am having issues with updating my iTunes Store RSS URL. Here's the storyin a nutshell. If any of you have experience with this i would really appreciate some help, because I have been stuck for week now.
I started my podcast using Podbean.com as a host, and when I first submitted my podcast URL to th iTunes Store, I used the RSS URL that podbean gave me which was http://unfilteredandrew.podbean.com/feed/. A few weeks later, I decided to move my host to SquareSpace, therefore I have a new RSS URL for the podcast now. I understand the directions frovided by Apple on how to change the URL by inserting the <itunes:new-feed-url> tags into the XML file. This is where the problem lies. Podbean.com is not able to instert this tag into my the XML file (its a long story, I have been dealing with thier incompitent customer service for weeks now). Let's assume for now that this method is not optional.
SO my question to you guys is - is there another way to update the RSS URL feed? Currently the iTunes Store see's http://unfilteredandrew.podbean.com/feed/as my RSS feed, but I want it to see the NEW one which is: http://andrewunfiltered.squarespace.com/podcast?format=rss
Please help!!
Kellen

Ignore the 301 redirect - this is really intended for other rss readers than iTunes.
If you are creating a feed somehow and submitting that to Feedburner, which then passes it on to iTunes, and if you can add the tag to that original feed it will also appear in the Feedburner feed and the redirect will take place.
If you are creating the feed only in Feedburner by entering details, there you cannot directly edit the feed - I don't know whether Feedburner provides a way of doing this: most online podcast creation services don't.
If that's the case then you will have to abaondon the old feed. You should attempt to get the old podcast removed from the Store - instructions here (though there have been a number of reports that iTunes Store staff are simply not bothering to carry out this process) - and submit your new feed as an entirely new podcast. You will probably need to make a small change in the title, as a bug in the Store software may tell you that the podcast has already been submitted: and of course you will lose any subscribers or comments.

Updating Feed URL :- Inadvertantly Updated Two Seperate Feeds to Same Feed

There are two seperate feeds in iTunes Music Store for Immaculate Heart of Mary Podcasts.
[1] http://itunes.apple.com/us/podcast/immaculate-heart-mary-homily/id294766875
[2] http://itunes.apple.com/us/podcast/immaculate-heart-mary-homily/id295664714
Originally these feeds were pointing to two different feed URLs. During the process of moving hosting solutions, both of these feeds are now pointing to the same feed:
http://feeds.feedburner.com/ImmaculateHeartOfMaryHomily-cast
One of these should point to the feed mentioned above, while the other one should point to the following feed:
http://feeds.feedburner.com/ImmaculateHeartOfMaryLivingtheliturgy-themass
Can you offer any suggestions on how I might update one of the feeds without updating the other. I have attempted to add the new-feed-url tag and using the ping service. While that worked for my local podcast feed, it did not work for the store.
Any assistance with this would be greatly appreciated.
Thanks

You have painted yourself into a corner, I'm afraid. The 'itunes:new-feed-url' (which you would insert in the feed they are both using) should work perfectly well but will redirect both podcasts to the other feed, which won't get you anywhere.
You have two options, neither of them much fun. You could get one of the podcasts removed from the Store - instructions here - and submit your new feed as an entirely new podcast. You will probably need to make a small change in the title, as a bug in the Store software may tell you that the podcast has already been submitted: and of course you will lose any subscribers or comments. Incidentally the last person to post about having tried this was told to use the 'block' tag - obviously this is no good as it will block both podcasts.
The other option is somewhat uncertain. iTunes Support is notoriously unhelpful, often sending back form answers which often don't deal with the actual problem, or referring the questioner to the Discussions Forum (which may have sent the questioner there in the first place): however it has been known for someone to persuade Support to shift their podcast to a new URL, so it's worth trying. It's probably just a matter of luck who you get. To contact iTunes Support, go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'.

IWeb has published my Podcast - but iTunes doesn't show the updated feed

I created three new Podcast episodes today, which all work fine and are published to .Mac like a dream...
The first one was picked up by iTunes and downloaded as I've subscribed to my own feed. As you do. The last two are not showing on iTunes at all...
In fact I realised on closer inspection that only five of the twelve Podcasts are in iTunes. Any ideas why?
Interestingly, the iWed icon in the application bar has "2" in a red circle in a "you've got two waiting to be published" kinda way. But all the pages are blue and I have published all pages to .Mac. Honest.
I'm no RSS geek, so any help greatly appreciated!
Thanks,

Anthony,
Nice post! Although you do not need to wait for iTunes to check your updated feed. For a quicker response you can ping iTunes to read your rss feed. Simply enter this URL into your address bar:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?feedURL=http://YourRSSFeedFileURL.xml
Bookmark the URL and use it whenever you want to update your podcast on iTunes.
More info here:
http://iWebFAQ.com/AllAboutRSS?
OP,
The red icon with numbers in the iWeb icon on your dock means you have new comments added to your site. The number represents how many new comments there are.

New Feed URL not updating

I recently moved my clients podcast feed and set it up (with WP Podpress plugin) with the new feed URL. I submitted it to iTunes but it has yet to show an update:
Feed: http://calvaryqc.org/category/sermons/sunday-sermons/feed/
Podcast id: http://itunes.apple.com/us/podcast/calvary-church-quad-cities/id273511998
Header info:
<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
xmlns:content="http://purl.org/rss/1.0/modules/content/"
xmlns:wfw="http://wellformedweb.org/CommentAPI/"
xmlns:dc="http://purl.org/dc/elements/1.1/"
xmlns:atom="http://www.w3.org/2005/Atom"
xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"
xmlns:media="http://search.yahoo.com/mrss/"
<div class="jive-quote">
<channel>
<title>Calvary Church of the Quad Cities » Sunday Sermons</title>
<atom:link href="http://calvaryqc.org/category/sermons/sunday-sermons/feed/" rel="self" type="application/rss+xml" />
<link>http://calvaryqc.org</link>
<description>Calvary Church of the Quad Cities is a church of Loving People to Life through Healing, Training and Worship.</description>
<lastBuildDate>Mon, 04 Apr 2011 20:40:37 +0000</lastBuildDate>
<language>en</language>
<sy:updatePeriod>hourly</sy:updatePeriod>
<sy:updateFrequency>1</sy:updateFrequency>
<generator>http://wordpress.org/?v=3.1</generator>

<copyright>Copyright © Calvary Church of the Quad Cities 2011 </copyright>
<managingEditor>[email protected] (Calvary Church of the Quad Cities)</managingEditor>
<webMaster>[email protected] (Calvary Church of the Quad Cities)</webMaster>
<ttl>1440</ttl>
<image>
<url>http://calvaryqc.org/wp-content/uploads/podpress_img/CCQCpodcast144.jpg</url>
<title>Calvary Church of the Quad Cities » Sunday Sermons</title>
<link>http://calvaryqc.org</link>
<width>144</width>
<height>144</height>
</image>
<itunes:new-feed-url>http://calvaryqc.org/category/sermons/sunday-sermons/feed/</itunes:new-feed-url>
<itunes:subtitle>Calvary Church of the Quad Cities Sunday Celebration Services Sermons</itunes:subtitle>
<itunes:summary>Calvary Church of the Quad Cities Celebration Services sermons. Join Calvary Church for a Sunday morning service! Both our 9am and 11am sermons are available for listening through iTunes.</itunes:summary>
<itunes:keywords>Christianity, Sermons, Bowman, Calvary, Church, Moline</itunes:keywords>
<itunes:category text="Religion & Spirituality" />
<itunes:category text="Religion & Spirituality">
<itunes:category text="Christianity" />
</itunes:category>
<itunes:author>Calvary Church of the Quad Cities</itunes:author>
<itunes:owner>
<itunes:name>Calvary Church of the Quad Cities</itunes:name>
<itunes:email>[email protected]</itunes:email>
</itunes:owner>
<itunes:block>no</itunes:block>
<itunes:explicit>no</itunes:explicit>
<itunes:image href="http://calvaryqc.org/wp-content/uploads/podpress_img/CCQCpodcast600.jpg" />
The feed validates, the source code shows all of the necessary header info for itunes - what am I missing... why isn't it updating?
Thanks for your help!

iTunes is looking for a feed at
https://www.calvaryqc.org/xml/podcasts/02080425.xml
and not finding it. The connection is a secure one - https - and when tested in FireFox reports that it uses an untrusted certificate: but even over-riding that shows that there is no file at that address. It is to that feed that you have to add the 'itunes:new-feed-url' tag (it's present on the feed you link to but simply links to the same feed so it's redundant).
Unless you can place a feed at the URL I quote above which iTunes can read (as it must have done once as there are episode showing in the Store, albeit rather out-of-date) you will not be able to redirect iTunes to your new feed.

I want to update my podcast feed url

Hello to everybody.
I have submit last day to itunes my podcast url from podomatic.com
I want to ask how I can update my rss url in itunes, if I want to leave podomatic.com and go to another service?
And last.. can you suggest me some other cool service?
My reason whcih I want to leave podomatic.com is because in itunes podcast the "website" link goes to podomatic.com channel and not to my personal webpage
Regards,
Haris

Please see this page which explains in detail how you do this:
http://www.wilmut.webspace.virginmedia.com/notes/podcast.html#move
You may very likely find you can't do this with Podomatic which will leave you with emailing supposrt as the only option. Don't remove your podomatic feed until you have the redirection safely up and running.

Changing iTunes U feed URL

Hello,
we have to modify the the feed URL's for our existing collections on iTunes U Public Site.
Feeds are hosted by our server ( not Apple Server hosted feed).
What I'm thinking to do is to delete existing collections via Public Site Manager and then re-add the collection with the new feed URL.
Is this the correct way to modify the URL feed ?
Any suggestion is welcome.
Diego

I was faced with the same problem (see below why). Here is the best fix I could come up with:
1) For each affected podcast, drag all 'old' episodes to the Desktop. If you want to keep the playcount and rating, note them down or best take a screenshot.
2) Delete the podcast and all associated files from within iTunes.
3) Subscribe to the podcast again via the publishers website or the iTunes podcast directory.
4) Drag all audio files from the Desktop into onto the podcast window in iTunes. Manually set rating and playcount again.
Step 3 probably is not necessary but I could only test this with one podcast. Somewhere else in this forum, a Windows user noted that she or he was able to edit the URL of the podcast in a file found in C:\DOCUME~1\USER\LOCALS~1\TEMP\ circumventing the workaround described above.
This problem was affecting all my podcasts because of some stupid oversight by essentially Apple. I was using a wireless access point in a hotel, where you first always get redirected to the providers site and login from there. Pretty common. I, unwisely as it turned out, updated my podcasts there, which worked fine at that moment.
Being home again, all my podcast URLs started, as seen via right-click: Show Description, with http://www.arrowlink.com (...), the name of the access provider, I could even see the name of the hotel as part of the URL. Evidently, iTunes did not consider these URLs as valid.

Update Podcast Feed URL

I'm trying to move my podcast feed location. I made the new feed, then used the "itunes:new-feed-url" tag in the original feed.
When I did the podcast ping, it told me the correct (new) url of the feed. But after nearly two weeks of waiting, the feed hasn't updated at the iTunes store.
And I double-checked that the feed validates, and it does.
The original feed can be found at http://www.hopecbc.org/am.xml/.
The new feed can be found at http://www.hopecbc.org/xml_am.xml/.
Feed at iTunes: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=263317967
Thanks in advance.

the devil is alive!
the internets is a series of tubes!
dom

Is it possible to change the URL of an iTunes Podcast page itself (NOT the Feed URL)?

My company has an usual question:
While keeping all the individual podcasts the same, and the subject matter of the whole podcast series the same, my company would like to change the URL that Apple iTunes has assigned us. Is this possible, and how can it be done?
Again, I am talking about the URL that Apple iTunes has assigned us. The one that begins:
http://itunes.apple.com/us/podcast/career-...
We are having a small change in marketing emphasis. So my company wants to change one of the dashed English words in the URL, after:
http://itunes.apple.com/us/podcast/
These English words were based on the original title of our podcast. The original title of our podcast has changed slightly, with no problem. Now my company just wants to change the URL assigned to us by Apple.
Let me emphasize: There is no purpose of misdirection, evasion, or deceit here -- not in the slightest. My company is simply taking a different marketing angle. Our category is staying the same. The podcasts themselves are staying the same. My company would just like to update the URL assigned to us by Apple to reflect our new podcast series name.
ALSO:
We are a category-leading, very popular podcast. If we do change our iTunes podcast URL, we do not at all want to jeopardize our leading status in our podcast subject category. We want all our download stats to move with us over to the new URL. This is extremely important to us.
AND FURTHER:
If we do change our iTunes podcast URL, we want all our listeners to automatically find us at the new URL. We don't want any of them to lose their subscription because we changed our URL.
So in summary:
1. CAN we change our podcast URL (the one assigned to us by iTunes)?
2. Can we change the URL, but still keep our category-leading position and stats, exaclty as they are now? That is, will our old download stats move with us to the new URL, so we can retain our category-leading position?
3. Will podcast listeners going to the old URL automatically be forwarded to the new URL? Might any of our current listeners become unsubscribed as a result of the URL change?
I know this is an unusual, complicated, and multi-part question. I am looking for definitive, authoritative answers to all these questions.
Thank you very much for your help!!
David

You can omit the title altogether in the URL (together with the succeeding slash, of course). For example, my own podcast URL in the Store is
https://itunes.apple.com/gb/podcast/the-sound-of-78s/id166389425?mt=2
but this works perfectly well:
https://itunes.apple.com/podcast/id166389425
Indeed you can even put your own title:
https://itunes.apple.com/podcast/any_old_title/id166389425
So it's as simple as that!

How long does itunes:new-feed-url take to completely change my podcast page?

I've used the itunes:new-feed-url to change my podcast page, but I'm curious how long it takes. I have a new episode up, but the podcast page located here doesn't show that third episode, even though the new feed as well as 301 redirect is in place.

The Store won't redirect to the new feed at http://www.tripodbroadcasting.com/givethatsomethought/feed/ until the next time it checks the old feed. You posted the latest episode only today: it usually takes 1-2 days for new episode to appear in the Store as it caches feeds and visits them in rotation to check for changes. When this happens it will transfer to the new feed. Subscribers are already redirected to the new feed and see the third episode.

TS1424 serious error in iTunes registering system of Feed URL.

There is serious error in iTunes registering system of Feed URL.
From yesterday, when submitting feed url, following error message has been occurred.
" We are currently experiencing technical difficulties, please try again later. "
all feeds is correct.
all feeds have the same phenomenon in iTunes.
We tested registering following feeds to the iTunes. all fees failed for submitting to the iTunes.
http://blip.tv/martinkang/rss/itunes
http://www.iblug.com/podcastxml/kang
http://nemo.podics.com/129638577123
Certainly, this is error of iTunes.
iBlug.com's many users can not submitting their podcast feed to the iTunes.
How can i do?

It's the same for us ...

I inadvertently have two Apple Podcast ID's on ONE feed URL

Hi,
My first post here... I assume Apple support reads this...
I updated our old Podcast on the Book of Acts with a new one on the Book of John, but I used the same feed URL namely, http://www.raystedman.org/messages.rss .
The new podcast is working fine EXCEPT when I go the the iTunes Store to find and subscribe to it by typing in Ray Stedman - the subscribe page is the OLD Acts page (which should be gone) and not the new First John page.
What's interesting is that if you click the Acts Podcast subscribe icon you get the FIrst John Podcast (and you get the correct FIrst John intro page when you click on the circled arrow to the left of the name "Expository Studies in the Book of Acts)!
I can't figure out how to change this... Again, I have two Podcast ID's for one feed URL - this isn't right, right??
Does Apple support have to fix this problem?
The two Podcast ID's are: 74271389 and 218826642
Help! Thanks! Bert
G-4 1.25 GHz dual processor Mac OS X (10.2.x)

Welcome to the Apple Community IrishScorp.
Sorry, it's not possible to merge accounts or transfer purchases from one account to another.

How do I move my feed URL?

According to the Tech Specs page on the Apple site for Podcasting, it's possible to move your feed to another host without having to resubmit the new feed to iTunes. This is what it says...
"Podcasters occasionally need to move their feed from one location to another. In this case, you should not remove your feed. If possible, you should set your web server to return a 301 error and redirect when receiving a request for the old feed. Doing so will cause both the iTunes Music Store and the iTunes clients that have subscribed to your podcast to pick up the new feed URL."
This is great! I have just republished my podcast to a different server and now want to tell the world (including iTunes) about it. Apparently, all I have to do is put in the <itunes:new-feed-url>
FYI my old feed is: http://homepage.mac.com/ghreynolds/GuarroCasts/podcast.xml
My new feed is: http://guarro.jellycast.com/pod/podcast.xml
It seems that the Spec sheet that I'm reading from assumes that I'm brighter than what I really am. I don't understand how to do it. It says...
"This tag allows you to change the URL where the podcast feed is located. It is added at the <channel> level. The feed format is: <itunes:new-feed-url>http://newlocation.com/example.rss</itunes:new-feed-url>"
Where is the <channel> level? Where do I enter this information?
Also, do I tag this on the end of my old feed? If so, where do I put it so that iTunes sees it as an update?
I'm very confused and I'm sure it's an easy answer.
Someone help me??

I use Podcast Maker to upload my Podcasts with and I asked them. They knew what I was on about and did it for me quickly and easily.

Changing feed url from Blogger to Podomatic, using Feedburner...Am I doing this correctly?

Apologies in advance for my newbie-ness, but I recently started a podcast (Candid Voices) using Blogger and then burning with Feedburner, from which I submitted the feed to the Itunes Store (which was accepted).
However, I have had to switch to PodoMatic for my podcast hosting. I recently updated my Feedburner source url (just an hour ago), and I believe that should cause the Itunes store to update my Podcast eventually...however, I don't want to wait a few days and then figure out there was another step I was supposed to take to complete the changeover.
Can someone let me know if I've done this correctly and can expect the Store to reflect the changes within a couple days?
My PodoMatic url: http://candidvoices.podomatic.com
My Feedburner url: http://feeds.feedburner.com/candidvoiceswithdonny
If you need other information, please let me know.
Thanks in advance for your patience and help!

Oddly you appear to have two identical feeds:
http://feeds.feedburner.com/candidvoiceswithdonny
http://feeds.feedburner.com/CandidVoicesWithDonny
iTunes is using the latter, but they are the same and are both drawn from the Podomatic feed, so I suppose Feedburner is somehow creating two simultaneously. However on your next update you should make sure that the latter feed is indeed being updated.
Both episodes appear when subscribing, but the Store hasn't caught up yet - it was only posted today, so it should catch up in 1-2 days. There's no further action you need take.

Updated feed problem, PLEASE help, tried everything....

Ive seen this same issue here in forums with no solution:
Service Provider hosting my old feed was going down in a month...
I placed the correct update tag in my feed to point to the new feed....
1 month went by, the server went down...
my new feed is valid at feedvalidator.org...
http://www.lmsound.com/649/podcasts/649filmsPodcast.xml
i have also set it up at:
feed://feeds.feedburner.com/649films
In iTunes podcasts, you can find me, however it is still pointing to the old address....
ANY help would ever so sincerely be appreciated... I have tried everything i can think of... I was concerned about loosing my subscribers, and now i am totally lost here....
Message was edited by: 649films
wanted to list the feedburner address as well

odd...I just pinged your feed using the FEEDID and got a "Podcast ping recieved" that shows your old URL.
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?id=121942193
This is your podcast right?
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=121942193
Possibility again that if iTunes didn't grab the feed with the <Itunes:new-feed-url> tag, it never updated its database.
It's tricky with your existing subscribers. Theoretically, if they subscribed before the old server went down, they should have received a copy of the new XML which would include the new feed url and their iTunes client would have updated itself to point to the new feed...granted they started up iTunes before the old server went down.
If they subscribed after the server went down, (i.e today), they won't get any episodes (it's still pointing to the old server).
You only have really two options to fix iTunes to point at the correct URL:
1) See if you can get access to the old server again at the old URL, put a copy of your new feed there which includes the <itunes:new-feed-url> tag. Then ping iTunes...sit back and wait until you can verify that iTunes changed the url it has in its database to the new one. You can subscribe to the feed and check the "show description" or continue to ping iTunes until it shows the correct URL in the "podcast ping received" results.
2) Remove the podcast and re-submit. Click the "report a concern" button for your feed in iTunes and choose the option to remove the podcast. Then re-submit.
Itunes provides no real way of knowing how many subscribers you have nor does it keep a list of subscribers. They are just playing matchmaker...just providing a list of podcasts and allowing people to subscribe to the URL you have listed. Once they have subscribed, they don't go back to the iTunes directory...they go straight to your URL.
Some podcast services like "Feedburner" can keep track of metrics and can give you data on subscribers and episodes downloaded.
Erik

Impossible to update feed url in iTunes

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