In App Store I'm blocked on the window of a certain application, not possible to get out of it
In App Store I'm blocked on the window of a certain application, not possible to get out of it
Try closing the App Store app via the iPad's multitasking bar and see if it works ok when you re-open it :
iOS 7 : double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
iOS 6 and below : from the home screen (i.e. not with the App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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And of course it is my Candy Crush app so I am being tortured! Does anyone have any ideas on how to fix it? Thanks!
I reset my iphone, and pandora was installed in the same folder I had it on my iphone 4. Problem solved!
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I would like to know how I can check the download dates of all of my iPhone 4 apps from the phone itself, the free apps downloaded too. Is there a website I could go to to see these?
If not, how can you see this on a PC?View Purchase History
http://support.apple.com/kb/HT2727 -
If I want to download an app for me in the App Store, will be shown on the screen: ´´Error 1004 - Please try again later.´´
From the article cited at the end of my post:
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694 -
App Store access is blocked on our network...
as it is seen to be part of the iTunes store which is blocked on the company network. Any way around this? None of my Mac users can get updates which makes troubleshooting issues difficult. The current "can't access App Store" issue is not helping either. If I connect with my cellular card there's no issue so I know that it's related to our LAN/WAN.
If your network is blocking use of the iTunes/Mac App Store, then that is an issue to solve on your end. You will need to troubleshoot that issue with whomever is responsible for the network.
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I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0 -
My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networkl.
Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time -
I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that
Because the developer needs to create and maintain the two versions separately and has chosen to charge for the Mac OS X version.
(94269) -
The App Store closes everytime I use the search for an app on my ipod touch using iOS6.
Can I do anything to stop the App Store closing everything I use the search function?
See if this helps:
IOS 6 App store crash: Apple Support Communities -
I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening here? Even updating an older game app resulted in the original game icon changing to the new identical icon that all new apps are appearing with. This new icon is like a page with a ruler, pencil and paintbrush. Any tips on how to stop this or how to revert to the icon as it appears on the app store would be appreciated.
https://discussions.apple.com/thread/6132949?tstart=0
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I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!Click here and ask the iTunes Store staff to zero your account balance.
(93247) -
I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I meant to pose this as a question.
It's OK that you didn't pose it as a question because the answer is very plain and simple. You can't go back to where you were in the App Store. That's just the way it works unfortunately. you can be twenty screens in to your current browsing experience, and more often than not, you will go all the way to the beginning once you quit looking at the one app that were investigating.
If you hate this feature, or lack therof - you can send feedback to Apple here.
http://www.apple.com/feedback/ipad.html -
I have games on my iPad that I bought in the App Store prior to registering in the Game Cenetr. How can I get those games into the Game Cenetr?
Have you tried downloading the shows via the purchased tab in the iTunes app? That is where you will be able to find previously purchased TV shows. Try in there, but take note.
Note: Previously purchased TV shows are only available through iTunes in the Cloud in Australia, Canada, United Kingdom, and United States.
You can read more here ....
Downloading past purchases ....
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