Inbound outbound email check in R12

Hi gurus:
We installed 12.1.3 EBS with 11.1.0.7 dabase on Linux. The workflow and every thing is good now. I want to check inbound and outbound email works good or not every day. How do I do that?
Thanks and regards

You need to check MAIL_STATUS AND STATUS columns. For details about these columns, please see:
Why Notifications in WF_NOTIFICATIONS have mail_status NULL and Status OPEN [ID 1549691.1]
What to Review When Notifications are not Emailed (Outbound Processing)? [ID 1051421.1]
http://etrm.oracle.com/pls/et1211d9/etrm_pnav.show_object?c_name=WF_NOTIFICATIONS&c_owner=APPLSYS&c_type=TABLE
Thanks,
Hussein

Similar Messages

Read contents of inbound & Outbound Email (attachment)

Hi Gurus,
I'm looking for a solution to extract and read the content of Incoming & Outgoing Email from SAP.
I have developed a program that can read the content of all the emails with type RAW (SAP office editor message), but when the email contains the attachment or the table entry in table SOOD contains value "EXT" in field OBJTYP then I am unable to read anything.
example:
(logical condition is like this)
IF SOOD-objtp = 'RAW'.
**I am able to read the contents of email
ELSEIF SOOD-objtp = 'EXT'
**Unable to read the email content, how can i read this?
ENDIF.
One thing to note as well that in case the value in field SOOD-objtp = 'EXT' then file extension is '.PDF' or 'MHT'.
Any help will be highly appreciated!
/Manik

Hello Manik,
perhaps my Blog: <a href="/people/gregor.wolf3/blog/2005/10/02/inbound-mail-processing-150-attach-files-to-opportunity">CRM: Inbound mail processing Attach files to Opportunity</a> helps you.
Regards
Gregor

How to do debugging for sending inbound or outbound email via ERMS?

Hi Colleagues,
I send an email to '[email protected]' with email titile 'CIM: 318238 2013', and want to display inbound email in email assignment block within CIM Service Request 10001503 in ICX. But it fails to be displayed on Web UI. And there is no problem to browse inbound and outbound emails via t-code SCOT as below.
If I send an email to '[email protected]', there is no problem to display inbound email within one CIM Service Request in ICP as below.
One related class ZSCL_CRM_ERMS_AH_CIM_CSS=>IF_CRM_ERMS_SERVICE~EXECUTE is used to implement this function, I don't know how to do debugging when sending inbound or outbound email? Could please tell me more detailed steps?
Kind Regards
Andie

Hi Fabian,
Thanks for your reply.
How can I add this method ZSCL_CRM_ERMS_AH_CIM_CSS=>IF_CRM_ERMS_SERVICE~EXECUTE to the list in t-code SM50 for doing debugging?
And another question is that I cannot attach inbound email to CIM Request via ICX email address '[email protected]', but no problem to send inbound email using ICP email address [email protected] as below. Is there any authorization issue for this case?
Kind Regards
Andie

Oracle EDI Inbound & Outbound setup docs R12.1.3 overview

Hi Gurus,
Please share with me setup docs for Oracle EDI Inbound & Outbound . If possible Pros and Cons of EDI .. as we're suggesting this for one of our esteemed client in UK.
Also let me know below are possible are not with Oracle EDI functionality :
Plug in custom solution or logic to dervice item Pricing, Item Cross Reference and Unit of Measure while creating Sales order in EBS ?
Many thanks,
Mahe

Duplicate - Oracle EDI Inbound and Outbound setup docs R12.1.3

Sending outbound email with paragraphs 255 characters

G'day all,
My problem at the moment is getting an outbound email with a body that includes continuous paragraphs greater than 255 characters. I want to be able to send an email where there is no emposed limit on a continuous paragraph.
Please note I am not interested in attachements with lengths greater than 255, it's the email body that concerns me. Simple email text ******
I've been working with inbound and outbound mails and making heavy use of Thomas Jung's blogs on the same -- Thanks so much to Thomas for these really helpful blogs, and all his posts!! --
/people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface
/people/thomas.jung3/blog/2004/09/09/receiving-e-mail-and-processing-it-with-abap--version-610-and-higher
On this basis I'm creating a document using class CL_DOCUMENT_BCS and passing it a table based on SOLI_TAB in which includes the email body with CL_ABAP_CHAR_UTILITIES=>CR_LF where required between paragraphs. I've been trying to use type 'RAW' as I want to keep the mails as low-tech as possible (no idea what email clients the recipients will be running).
I then pass the document to an instance of CL_SEND_REQUEST_BCS (via SETU_DOCUMENT) to send.
When the email is sent it includes an unwanted line break every 255 characters so it's not possible to have a continuous paragraph longer than 255 (the length of SOLI-LINE).
I did find a post from Thomas Jung stating that SOLI didn't impose a line break for each line (I can't find it again now due to SDN's poor search performance) but I believe this may have only been for attachments and not the mail body.
If HTM type is the only solution, I'm interested to hear about it, but I'd also like advice on how to best generate the correct HTML tags. I can include <BR> instead of CL_ABAP_CHAR_UTILITIES=>CR_LF but I'm not sure if this will be acceptable to all mail clients.
Many thanks (and points) for any help!
Mark
In response to initial response, I've edited the question.
Message was edited by:
Mark Pyc

Hello Mark,
Check this report.
* Data
DATA: docdata LIKE sodocchgi1,
objpack LIKE sopcklsti1 OCCURS 1 WITH HEADER LINE,
objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objhex LIKE solix OCCURS 10 WITH HEADER LINE,
reclist LIKE somlreci1 OCCURS 1 WITH HEADER LINE.
DATA: tab_lines TYPE i,
doc_size TYPE i,
att_type LIKE soodk-objtp.
DATA: listobject LIKE abaplist OCCURS 1 WITH HEADER LINE.
* FORM
FORM ml_customize USING objname objdesc.
*----------- Clear Variables
CLEAR docdata.
REFRESH objpack.
CLEAR objpack.
REFRESH objhead.
REFRESH objtxt.
CLEAR objtxt.
REFRESH objbin.
CLEAR objbin.
REFRESH objhex.
CLEAR objhex.
REFRESH reclist.
CLEAR reclist.
REFRESH listobject.
CLEAR listobject.
CLEAR tab_lines.
CLEAR doc_size.
CLEAR att_type.
*--------- Set Variables
docdata-obj_name = objname.
docdata-obj_descr = objdesc.
ENDFORM. "ml_customize
* FORM
FORM ml_addrecp USING preceiver prec_type.
CLEAR reclist.
reclist-receiver = preceiver.
reclist-rec_type = prec_type.
APPEND reclist.
ENDFORM. "ml_customize
* FORM
FORM ml_addtxt USING ptxt.
CLEAR objtxt.
objtxt = ptxt.
APPEND objtxt.
ENDFORM. "ml_customize
* FORM
FORM ml_prepare USING bypassmemory whatatt_type whatname.
IF bypassmemory = ''.
*--------- Fetch List From Memory
CALL FUNCTION 'LIST_FROM_MEMORY'
TABLES
listobject = listobject
EXCEPTIONS
OTHERS = 1.
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'LIST_FROM_MEMORY'.
ENDIF.
CALL FUNCTION 'TABLE_COMPRESS'
* IMPORTING
* COMPRESSED_SIZE =
TABLES
in = listobject
out = objbin
EXCEPTIONS
OTHERS = 1
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'TABLE_COMPRESS'.
ENDIF.
ENDIF.
* Header Data
* Already Done Thru FM
* Main Text
* Already Done Thru FM
* Packing Info For Text Data
DESCRIBE TABLE objtxt LINES tab_lines.
READ TABLE objtxt INDEX tab_lines.
docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = 'TXT'.
APPEND objpack.
* Packing Info Attachment
att_type = whatatt_type..
DESCRIBE TABLE objbin LINES tab_lines.
READ TABLE objbin INDEX tab_lines.
objpack-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objbin ).
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = att_type.
objpack-obj_name = 'ATTACHMENT'.
objpack-obj_descr = whatname.
APPEND objpack.
* Receiver List
* Already done thru fm
ENDFORM. "ml_prepare
* FORM
FORM ml_dosend.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = docdata
put_in_outbox = 'X'
commit_work = 'X' "used from rel. 6.10
* IMPORTING
* SENT_TO_ALL =
* NEW_OBJECT_ID =
TABLES
packing_list = objpack
object_header = objhead
contents_bin = objbin
contents_txt = objtxt
* CONTENTS_HEX = objhex
* OBJECT_PARA =
* object_parb =
receivers = reclist
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8
IF sy-subrc <> 0.
MESSAGE ID 'SO' TYPE 'S' NUMBER '023'
WITH docdata-obj_name.
ENDIF.
ENDFORM. "ml_customize
* FORM
FORM ml_spooltopdf USING whatspoolid.
DATA : pdf LIKE tline OCCURS 0 WITH HEADER LINE.
*-------------- Call Function
CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = whatspoolid
TABLES
pdf = pdf
EXCEPTIONS
err_no_otf_spooljob = 1
OTHERS = 12.
*------------- Convert
PERFORM doconv TABLES pdf objbin.
ENDFORM. "ml_spooltopdf
* FORM
FORM doconv TABLES
mypdf STRUCTURE tline
outbin STRUCTURE solisti1.
*-------- Data
DATA : pos TYPE i.
DATA : len TYPE i.
*------------ Loop And Put Data
LOOP AT mypdf.
pos = 255 - len.
IF pos > 134. "length of pdf_table
pos = 134.
ENDIF.
outbin+len = mypdf(pos).
len = len + pos.
IF len = 255. "length of out (contents_bin)
APPEND outbin.
CLEAR: outbin, len.
IF pos < 134.
outbin = mypdf+pos.
len = 134 - pos.
ENDIF.
ENDIF.
ENDLOOP.
IF len > 0.
APPEND outbin.
ENDIF.
ENDFORM. "doconv
*------------- CODE FOR PROGRAM
5.
REPORT zam_temp147 .
INCLUDE zami_inclfor_mail.
* DATA
DATA : itab LIKE tline OCCURS 0 WITH HEADER LINE.
DATA : file_name TYPE string.
data : path like PCFILE-PATH.
data : extension(5) type c.
data : name(100) type c.
* SELECTION SCREEN
PARAMETERS : receiver TYPE somlreci1-receiver lower case.
PARAMETERS : p_file LIKE rlgrap-filename
OBLIGATORY.
* AT SELECTION SCREEN
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
CLEAR p_file.
CALL FUNCTION 'F4_FILENAME'
IMPORTING
file_name = p_file.
* START-OF-SELECTION
START-OF-SELECTION.
PERFORM ml_customize USING 'Tst' 'Testing'.
PERFORM ml_addrecp USING receiver 'U'.
PERFORM upl.
PERFORM doconv TABLES itab objbin.
PERFORM ml_prepare USING 'X' extension name.
PERFORM ml_dosend.
SUBMIT rsconn01
WITH mode EQ 'INT'
AND RETURN.
* FORM
FORM upl.
file_name = p_file.
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
filename = file_name
filetype = 'BIN'
TABLES
data_tab = itab
EXCEPTIONS
file_open_error = 1
file_read_error = 2
no_batch = 3
gui_refuse_filetransfer = 4
invalid_type = 5
no_authority = 6
unknown_error = 7
bad_data_format = 8
header_not_allowed = 9
separator_not_allowed = 10
header_too_long = 11
unknown_dp_error = 12
access_denied = 13
dp_out_of_memory = 14
disk_full = 15
dp_timeout = 16
OTHERS = 17.
path = file_name.
CALL FUNCTION 'PC_SPLIT_COMPLETE_FILENAME'
EXPORTING
complete_filename = path
* CHECK_DOS_FORMAT =
IMPORTING
* DRIVE =
EXTENSION = extension
NAME = name
* NAME_WITH_EXT =
* PATH =
EXCEPTIONS
INVALID_DRIVE = 1
INVALID_EXTENSION = 2
INVALID_NAME = 3
INVALID_PATH = 4
OTHERS = 5
ENDFORM. "upl
Regards,
VAsanth

All SAP ITSM outbound emails from one email address

How to send All SAP ITSM outbound emails from one email address.. ?

You can set the default sender. Check this out:E-MAIL INBOUND CONFIGURATION- ALM: Incident Management - SAP IT Service Management on SAP Solution Manager - SCN Wiki

Help out for Inbound & Outbound queue

BW Gurus
pl. help me on Inbound & Outbound queue, give details as step by step or any document pl. send it on [email protected]
but i want to understand the through process of it.
assign points if helpful
thanks in advance
charu

http://help.sap.com/saphelp_nw04/helpdata/en/e7/555e3c0f51a830e10000000a114084/content.htm
You can check the tRFCs using tcode SM58 ,and analyze it.
Outbound queue is something which maintains data when it gets posted to R/3. You can check Outbound queue using tcode LBWQ. We generally load the LBWQ data to Delta Queue using JoB Controller.
WE20 is tocode where you maintain Inbound n Outbound parameters. Like which messages to communicate in between Bw & R/3 system.

ID for Outbound Email in CRM 5.0 Web IC

Hi !
We would like to get the turn around time for an email request in the CRM 5.0 Web IC. We are able to get the timestamp of the inbound email from the Service Ticket in the business context. Is there a way to retrieve the outbound email (reply) timestamp ? This is needed urgently for reporting purposes.
Cheers,
Ashok.

Hi,
You can create an interaction record which in other words is a business activity for emai interactions you do. You can take this create date/time of this interaction as reference to your email responses.
I hope this helps.
Regards,
Gaurav Gera

Create View without inbound, outbound and navigation link

Please look at this picture:
There are:
+ PanelView
+ View 01
+ View 02
+ EmptyView
In the PanelView, there are two buttons, button01 and button02. When press on button01, it shows View01; when press on button02, it shows View02.
Problem is:
How to do above things without creating inbound, outbound and navigation link.
Thank u a lot.

Dear Mr. Raghunandan Madarikuruva ,
Everything is very easy if there are inbound, outbound, and navigation link.
What happen if there isn't inbound, outbound, and navigation link.
My problem is how to open each childview without inbound, outbound, and navigation link.
How can I do that
Thank you for answer my question.
Thank you again
This is yahoo ID: [email protected]
and Skype ID: doleminhtriet
May I talk to you?
Edited by: krisscage krisscage on Sep 26, 2008 10:53 AM

Access to Outbound Emails in Interaction Center

Hello All,
In our CRM 2007 interaction centre users send emails to customers through the email component. We would like there to be a capability to view a history of these outbound emails just like there is with inbound emails in the inbox. What are the steps involved in setting up this functionality??
Or if one could direct us to any documentation out there that relates to this.
Any advise is greatly appreciated.
Thanks,
Jonathan

Hello Jonathan,
Maybe you can elaborate on your requirements a bit more. For example, by default in the Interaction Center any outbound agent emails should be automatically linked to the current customer Interaction Record AND to the current One Order business transaction (e.g., open service ticket, complaint, etc.). Later you are able to view all emails (both inbound and outbound) associated with a particular Interaction and/or business transaction. Is this enough for your requirement?
Or are you somehow interested in a report or list of all outbound emails sent by a certain agent, irrespective of a particular customer interaction or business transaction? If so, there are no default capabilities in this area and I would imagine that such a requirement would require quite extensive development and code modification. Perhaps the other experts can chime in?
Best regards,
John

ALE/Idoc (inbound & outbound)

Hi,
Can any one help me by providing simple sample code for creation of ALE/Idoc (inbound & outbound). Where I need do understand flow cycling of outbound from one client to other inbound client. Waiting for replay. My email-ID is [email protected]
Regards,
Lokesh.K

Hi,
have you seen these documentation sections?
<a href="http://help.sap.com/saphelp_nw04/helpdata/en/78/2174b051ce11d189570000e829fbbd/frameset.htm">Implementing Inbound Processing</a>
<a href="http://help.sap.com/saphelp_nw04/helpdata/en/78/2177bc51ce11d189570000e829fbbd/frameset.htm">Implementing Outbound Processing</a>
Hope they'll help.

Automatically create business activities for outbound emails

Dear experts,
In order to have the historical contact log between our client and its customer, we would like to have the outbound emails automatically created as activities for those customers.
By customization we are able to have that link for the inbound emails.
Is it possible also for Outbound Emails? Which way should we follow?
Thanks in advance,
Regards
Joao Fleming

Hi Fleming,
First you have create a tempelate for the outgoing activity(eg:outbound email) and you have assign this templete id in campaign under the transaction templetes. give start and end date, and select your commnication channel and realease the campaign, and go search in activity monitor, you can see your outbound email.
Regards
Chandramohan
Reward points if it helps.............

Inbound & Outbound Communication

I’m very new to SAP Cloud (We are using "SAP Cloud Studio" and "SAP Cloud for Customer").
I need more information about Web services, Inbound & Outbound Communication.
Anyone help me out, Thanks in advance.
Thanks,
Manohar

Hi Manohar,
you can find more information in the in-built documentation, the web services are also all documented one by one and further more you can find some information in the sdk documention.
Please check out:
Integration Help section for C4C:
SAP Cloud for Customer – SAP Help Portal Page
SAP Cloud for Customer – SAP Help Portal Page
SAP Cloud Applications Studio – SAP Help Portal Page
Cheers,
Jens

How do I get hyperlinks that I put into outbound email to appear as active links when recipient opens their email?

My outbound email often has a website hyperlink included that I want the recipient of the email to be able to click on and open without having to cut and paste the link into a browser window. None of my links are appearing as active when recipient gets them. How to I change my settings or what do I need to do to get these links to appear active?

There is usually a toolbar button in the editor to turn a text link into a clickable hyperlink (look for a chain like button).<br />
You can select the text and click that button to turn the link into a clickable hyperlink.<br />
If you can't find the button then hover them all to check the tooltip of each.
* Make Link - https://addons.mozilla.org/firefox/addon/142

Outbound emails from one specific email address blocked by Exchange 2013

Hi
We have a hybrid environment Exchange Online and are using Exchange 2013 as hybrid server. We have an application that submits emails to Exchange using SMTP and sends emails from [email protected] Since almost half of our user base is already in Exchange
Online, many of these emails which are generated on-premises need to be routed to Exchange Online. This configuration has been working for months. On 24/06/2014, the emails from this application stopped getting delivered.
On examination of message tracking logs, I found SMTP FAIL events - excerpt below.
ConnectorId : Outbound to Office 365
Source : SMTP
EventId : FAIL
InternalMessageId : 39560943768623
RecipientStatus : {[{LRT=};{LED=550 5.1.8 Access denied, bad outbound sender};{FQDN=};{IP=}]}
Doing a search for the error in recipient status did not return anything but doing a search for "access denied, bad sender" did return results that suggested a scenario when a user in Exchange Online would be prevented from sending outbound email
after having been identified as sending spam - see http://technet.microsoft.com/en-GB/library/dn458545(v=exchg.150).aspx
It seems our on-premises Exchange 2013 server has enacted a similar block on our noreply address which sends out a lot of emails. I have been able to confirm that if the 'from address' is changed to something like [email protected], all emails from
the application get delivered successfully.
I now need to find out how I can unblock our noreply address so these emails can be sent with the original from address.
Appreciate all help I can get on this one.

Hi,
From your description, only one email address can't send messages from the application server. I recommend you check if there is any transport rule on Office 365 blocking this problematic email address.
What's more, please check your outbound spam policy, verify if there is any policy blocking this problematic email address.
For more information, here is a thread for your reference.
Configure the outbound spam policy
http://technet.microsoft.com/en-us/library/jj200737(v=exchg.150).aspx
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

Inbound outbound email check in R12

Similar Messages

Maybe you are looking for