Incident Resolvers Cannot Apply Incident Template that has RBA

Greetings,
I have created a custom role based on Incident Resolvers for a specific support Group in SCSM. I have given access to all the right tasks (and at one point ALL the tasks), views, config items, etc. However wen the user tries to create an incident using a
template that includes a Runbook Automation Activity, they get this error:
The user DOMAIN\User does not have sufficient permission to perform the operation.
In the OpsMgr Event Log, it shows this:
An exception was thrown while processing ProcessDiscoveryData for session ID uuid:99e91d8a-4960-4a78-b315-7864499329fa;id=385.
Exception message: The user DOMAIN\User does not have sufficient permission to perform the operation.
I could add the users to the Workflow role but that shows them views and such, i'd rather they not see. The only other work around i have found is to remove the RBA from the Incident template and have a workflow add the RBA upon creation. The user
is able to create the incident and thr RBA works but it seems a less clean way to go.
Anyone else seen this?
Thanks for your help

I swear this app is the second coming of Skynet. I gave the AD group that populates the custom user role access to SSRS so they can run incident reports. This seems to have resolved the RBA issue. Makes no sense to me but i will take it.
Thanks to all who gave this post a look.

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Incident Resolvers Cannot Apply Incident Template that has RBA

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