Incomplete course message on LMS despite completing it

I'm getting course incomplete on my LMS.  I enroll on the course fine complete the quiz and get the required pass but when going back to the LMS it says course incomplete.  Is there a setting to tell LMS course is complete.
Thanks

I'm not familiar with Oracle Learning Management but I assume that it's SCORM compatible.
When you publish your course from Captivate you need to enable the reporting for the project. You do that under Preferences - Quiz - Reporting.
You need to define the SCORM version (probably SCORM 1.2 will suffice) and fill out the Manifest with the relevant information. Some LMS' want to have all the information filled out and some LMS' don't. Try and experiment with the manifest settings. (set the mastery score to your pass score requirement).
As for the remaining settings on the Quiz - Reporting tab you also need to experiment with what your LMS accepts. Report status should be "Pass/Fail". Report to LMS can be either Score or Percent depending on your LMS.
Choose Report Data - set it to "Quiz results only" as that is the most conservative option.
Reporting Level: I would set it to "Report score" only since you only need to track the score of your course. If you set it to "Interactions and score" it will store a lot of data in suspend_data (which is a SCORM field) and some LMS' can get confused about that.
The next tab you need to look at is "Pass or Fail". Here you set the pass score for your project. Make sure it's set to what you want.
Finally you need to republish your project (Shift + F12) and then tick the "Zip files" under Output options. That will create your SCORM package that should be ready to upload in your LMS.
I inserted a couple of images of the reporting options etc.
Let me know if it works out for you (or if you already did all this earlier)
/Michael
Click here to visit the www.captivate4.com blog

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