InDesign CS2 file crashing when saving or using save as

(This is on a Windows XP system)
I have a file that ran fine until the last few pages were edited. The file is a mock-up and has very few links and only 3 different fonts. The file opens fine and I can edit everything, and print. The actual program and document seem to work fine. However, when I attempt to save changes or export it crashes In Design and I get the "reference memory cannot be read" message (50%) of the time. Other times no error message is reported. Sometimes the changes have actually been saved and other times they are not. With the "save as function" I get a 50/50 return on a new file. I have tried re-naming the file, opening the file on another computer and the same thing happens. My other ID files are fine. Everything works fine until I try to save the document.
I've tried the fixes for my system like removing unnecessary fonts. I relinked all my links, changed my display resolution to "fast" to no avail. It truly seems to be an issue with the file not the program. Is there any wisdom on this issue? Ideas for how I might salvage or repair a damaged file so it can be saved?
HELP!

Since this is isolated to a single file, try exporting it to Interchange Format (.inx), then open and save the resulting file as a new InDesign file.
Since the problem occurs during export, that may not be possible. Another option to try would be to copy all elements, page by page, and "paste in place" into a new document the same size. If you used layers, be sure to enable "paste remembers layers" in the layers panel menu.
This kind of problem is often indicative of an underlying font issue. You said there are only three fonts, and you should verify that in Type > Find Font... Try replacing, at least temporarily the fonts in use with something else that you know to be reliable from other documents. You might want to do this before the other steps.
Peter

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