Ink supply information

new pixma pro 100
the ink supply level seems stuck on full for all 8 cartriges despite a fair amount of printing
connected with USB
Mac OS 10.9
any ideas on how to get this working?
thanks in advance

"... despite a fair amount of printing ..."
This is as ambigious as it gets.  What does this mean?  10 4x6's or 10 8x10's?  The printer may be correct.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

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