Install acrobat 9 standard to new PC without CD (lost) error invalid serial number

Why I have serial number but cannot install to new PC

So I tried to do some sleuthing on Adobe's FTP site.
They host every single incremental update file to the Adobe Acrobat 9 software, but not the installation software itself! How ridiculous!
ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
I also found out that other users are having the same issue:
Re: Need Acrobat 9 Standard download
Why should I have to waste more time arguing with the TST just to install something that could be public facing to begin with?

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Photoshop CS3 is not tested on Windows 7 and you might face compatibility issues.
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I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

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I have a DVD set Adobe creative Suite 5 design standard which consist with 2 DVD for Design Standard and one (1) DVD for Adobe Acrobat 9 PRO (all Windows version)
I was try to install all DVD's on my win8.1 machine, but I coudn't install Acrobat 9 PRO.
When I was write down serial number which I found on Adobe Certifikate printed from "Obtain License Certificates" site
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*** Post edited by Admin ****

Hi ivank25654647,
I have checked the serial number you have provided and it looks like a Volume Serial number to me. There are mainly two reasons why this error might pop up :
1) You are using the installer for a Retail product and using the volume serial number as that combination do not work.
2) You have a stand alone installer for Acrobat and not a suite installer.
I would request you to kindly navigate back to the licensing website and go to Licenses>Downloads and search for the download link for the Creative Suite 5 and then download Acrobat again. This should resolve the concern that you have.
Cheers,
Kartikay Sharma

How can Adobe Acrobat have an invalid serial number, but yet still be able to successfully install?

(with the invalid serial number causing it to not be able to be registered with Adobe Systems, Inc.)
Adobe Systems says the serial number is invalid, but the product successfully installed as normal with no errors.
If the serial number is invalid, shouldn't the installation have terminated and stated that the serial number is invalid?

Hi caseyclaassen,
Acrobat would continue the installation even without serial key but then it will be good only for 30 days.
After the trial poeriod is over, it will prompt you to enter a valid serial number to continue using it.
If you have purchased a valid serial number and still getiing this error, you might want to refer to the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html

Invalid Serial number error given when reinstalling Acrobat 9 Standard. How can I reinstall?

I recently reinstalled Windows7 on my PC and am trying to reinstall Acrobat from the disk that came with my PC. I have the serial number from the Adobe product registration page. I am receiving the error "Invalid Serial Number". I checked for any remnant files in my PC and the registry, there are none. How can I get this install to run?

Just talked with Chat. I will post the transcript. What a waste of time.

I cannot install a previously purchased version of acrobat 9 pro downloaded from the site. Returns message at final install steps "invalid serial number." I had copied it and pasted it directly from "My Adobe". What to do?

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Hi hgratz,
Considering 'invalid serial number' error for Acrobat 9, I would suggest you to please refer the KB doc link mentioned below:
Error "Invalid serial number" | Acrobat 9 | CS4
Let me know if that helps.
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Anubha

Invalid serial number adobe 9 standard

I have checked the serial number with Adobe Support
I am currently running windows 8.
I have tried installing it on 2 machines without any success.
After I put in the serial number it said's
invalid serial number
XXXXXX
Invalid Serial number. This is not a valid serial number. Please go back and re-enter your serial number.

Hi Steve,
Please try the troubleshooting steps mentioned in the KB: http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
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Rave

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First of all i wont suggest you to install Acrobat 8 on windows 8. This version of application has never been tested on Windows 8.
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From the Knowledgebase:
> 5. Troubleshoot serial number problems.
>
> If the Acrobat installer returns the error "Invalid Serial Number"
> after you enter the serial number or during startup, do one or more
> of the following:
>
> -- Delete the serial number from the Serial Number text box, and then
> reenter it exactly as it appears on the back of the Acrobat CD case
> or in the registration guide.
>
> -- Reenter the serial number using different numeric keys. For
> example, use the numeric keys above the alpha characters instead of
> the numeric keys on the keypad.
>
> -- Make sure you typed the number zero (0) correctly, not as the
> letter O.

Getting invalid Serial Number during install

Installed Acrobat Pro 9
Used SN as per my account profile
But getting "Invalid Serial Number" error message

Hi victora60929315,
I would recommend you to refer this KB document : Error "Invalid serial number" | Acrobat 9 | CS4
Please let me know if you need any further assistance.
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Install Hardware setup utility - Invalid Serial Number

Hi,
When I try to install "Hardware Setup utility" 1.48.0.11C or 1.48.0.09C on my TOSHIBA X200-245, I obtain the message error "invalid serial number" (in French : Le numero de serie est incorrect).
How can I do ?
This utility isn't nom on my notebook.
Thanks

Hi,
My OS is Vista SP1 (Version SE : Microsoft Windows Vista edition Familiale Premium 6.0.6001 Service Pack 1).
Initially, the version was 1.48.0.11C. I made a mistake. I removed it from my notebook X200-245.
When I use Toshiba diagnostic tool, the displayed serial number is good. When I try to install Hardware setup utility, the message error says that it is invalid.
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Jean

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Invalid Serial Number when installing Acrobat 9 on new PC

Invalid Serial Number when installing Acrobat 9 on new PC

I wonder if this is related to the previous version issue with Acrobat 8 that displayed the same or similar error?
Here is the text from a very old document for Acrobat 8 KB if you want to try it but I don't know if it will work
Error: "You have entered an invalid serial number..." when you try to launch Acrobat 8 Standard on a Dell computer
Issue
When you try to launch Adobe Acrobat 8 Standard on a Dell computer, the program returns the error message, "You have entered an invalid serial number. Please re-install Adobe Acrobat 8 Standard and enter a valid serial number when asked."
Solution
Check the alm_config_files folder for a duplicate AdobeConfig.xml file.
Navigate to the following folder:
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\alm_config_files
The following two files should appear in this folder:
AdobeConfig.xml
AdobeConfig.xml.aiwbf
Delete the AdobeConfig.xml file.
Rename the AdobeConfig.xml.aiwbf to AdobeConfig.xml by deleting the "aiwbf" suffix.
Launch Acrobat 8 Standard.
Additional Information
On some Dell computers, a duplicate AdobeConfig.xml file is created when Acrobat 8 Standard is installed. The AdobeConfig.xml file without the "aiwbf" suffix is written for a volume-license version. The correct AdobeConfig.xml file is given the suffix. When a retail version of Acrobat tries to read the volume-license AdobeConfig.xml file, Acrobat returns the error.

Install acrobat 9 standard to new PC without CD (lost) error invalid serial number

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