Installation failing with error code 1603

[Topic title updated by moderator to be more descriptive. Was: "Please help me"]
i use skype everyday to talk to my friends and it said i need to update a while ago but it doesnt work but i thought that it wouldnt matter and i could still use the older version but now it says i have to use the newer version but it wont let me download it. i go through the update launcher thing up to the point where it says "please wait while skype is being installed. this may take a few minutes" and then a small box pops up saying "installing skype failed; code 1603. a fatal error occurered while installation." i click "ok" and it closes so now i cant use skype so i cant talk to my friends! please help
Solved!
Go to Solution.

Try to clear any currently installed version using this MS Fix It:
http://support.microsoft.com/mats/Program_Install_and_Uninstall/en
If this will still not help, then try this:
http://community.skype.com/t5/Windows-desktop-client/Impossible-to-install-v6-13-0-104-Error-1603/m-...
Be aware that if you want to install the currently latest 6.18.0.106 version, then you should use this msi-installer link in order to extract the Skype.exe and Login.cab files:
http://download.skype.com/msi/SkypeSetup_6.18.0.106.msi

Similar Messages

  • Installation failed with error code 1603

    Hi all,
    while installing the configuration manager clients on a system manually, we came across this ERROR:
    installation failed with error code 1603
    Do anyone has any idea how can this be resolved. Several posts suggest its a problem related to client push installation method, but since I am installing the configuration manager clients manually, so I mush not be affected by anything related to Client Push Installation. However, be noted that client push installation is well configured on the server, there are certain computers where the client is not getting installed so we are installing the clients MANUALLY to those systems,
    Any help and suggestions would be higly appreciated.
    Regards,
    Naveed

    I have encountered the Error 1603/1602 while installing the HCKInstall\Client\Setup.exe on several machines. It appears to be generic at first, but it's not. The error code is being passed from the Service back to the MSI. It means that a service failed
    to start. The key is that it happens at the very end of the installation and then does the rollback. The solution is to figure out which service failed and then remove it and the directories.
    Here is what I did.
    I created batch to kick off before I install the client now. It basically checks for installed HCK products and if there uninstalls them. Then checks for the state of each service and if running stops the service before attempting to remove the HCK/WLK leftovers.
    Then it removes the sticky directory.
    @ECHO OFF
    :: Defaults...
    :: Default:_HCK_Services_="DTMService,FtsSvc,WLKSvc,WTTNotification,WTTResultsRelayAgent" services.
    SET _HCK_Services_=
    :: Default:_Directories_="C:^\Program Files ^(x86^)^\Microsoft Driver Test Manager"
    SET _Directories_=
    :: Default:_DEBUG_=off, use debug_on to change
    SET _DEBUG_=
    :: Examples: Comma delimited lists param1=Services param2=directory param3=debug_on
    :: ^<command.bat^> "DTMService,FtsSvc","C^:^\Program Files ^(x86^)^\Microsoft Driver Test Manager",c^:^\test, "debug_on"
    ::SetVars:
    SET _HCK_Services_=%1
    IF /I "%2" NEQ "" SET _Directories_=%2
    :: SetDefaults:
    IF /I "%3" GEQ "debug_on" SET _DEBUG_=True
    IF NOT DEFINED _HCK_Services_ (
    SET _HCK_Services_=DTMService,FtsSvc,WLKSvc,WTTNotification,WTTResultsRelayAgent
    IF NOT DEFINED _Directories_ SET _Directories_=C:\Program Files (x86)\Microsoft Driver Test Manager
    :: Clear Parans on directories
    set _Directories_=%_Directories_:(x86)=replace_x86%
    :: CallMainFunctions:
    CALL:UninstallHCK
    CALL:CheckVersion
    CALL:Main "%_HCK_Services_%"
    :Main
    FOR %%A IN (%~1) DO (
    REM Checking for Active Services ant attempting
    IF DEFINED _DEBUG_ (
    ECHO Checking %%A...
    FOR /F "tokens=3 delims=: " %%H IN ('sc query "%%A" ^| findstr "STATE"') DO (
    IF DEFINED _DEBUG_ (
    ECHO Service:"%%A" Status:"%%H"
    IF /I "%%H" NEQ "" (
    IF DEFINED _DEBUG_ (
    ECHO Service "%%A" is installed but not %%H.
    ) ELSE IF /I "%%H" GEQ "RUNNING" (
    IF DEFINED _DEBUG_ (
    ECHO. %%A %%H
    ECHO Attempting to Stop %%A
    SC STOP "%%A" >NUL
    ) ELSE IF /I "%%H" GEQ "START_PENDING" (
    IF DEFINED _DEBUG_ (
    ECHO. %%A %%H
    REM Need to wait for it to fail before we can stop the service.
    IF DEFINED _DEBUG_ (
    ECHO Attempting to Stop %%A in 60 seconds...
    PING.EXE 1.1.1.1 -n 1 -w 60000 >NUL
    SC STOP "%%A" >NUL
    ) ELSE (
    CALL:print Service, "%%A", Error, "Unexpected Results"
    FOR /F "tokens=3 delims=: " %%H IN ('sc query "%%A" ^| findstr "STATE"') DO (
    IF /I "%%H" NEQ "STOPPED" (
    CALL:print Service, %%A, Failure_To_STOP, %%H
    ) ELSE (
    CALL:print Service, %%A, State, %%H
    CALL:delete_Service %%A
    FOR /F "tokens=* delims=: " %%H IN ('sc query "%%A" ^| findstr "FAILED"') DO (
    IF DEFINED _DEBUG_ (
    ECHO Service:"%%A" is not installed.
    ECHO. State:%%H
    CALL:print Service, %%A, FinalState, "Not Installed"
    CALL:RemoveDirectories "%_Directories_%"
    GOTO:EOF
    :UninstallHCK
    CALL:CheckInstallation "{3BEE5E5E-8BEE-F691-4349-7B2B41FF3A59}", UninstallString
    IF DEFINED _REGKEYFOUND_ MsiExec.exe /X{3BEE5E5E-8BEE-F691-4349-7B2B41FF3A59} /qb+
    CALL:CheckInstallation "{6F8333B4-7DB1-E6D3-52ED-5641F8F38B76}", UninstallString
    IF DEFINED _REGKEYFOUND_ MsiExec.exe /X{6F8333B4-7DB1-E6D3-52ED-5641F8F38B76} /qb+
    CALL:CheckInstallation "{A329307E-3CCD-57BF-47EF-1B857D1AF08E}", UninstallString
    IF DEFINED _REGKEYFOUND_ MsiExec.exe /X{A329307E-3CCD-57BF-47EF-1B857D1AF08E} /qb+
    CALL:CheckInstallation "{F1213F53-D794-2021-E14E-F4BEED1BBF3B}", UninstallString
    IF DEFINED _REGKEYFOUND_ MsiExec.exe /X{F1213F53-D794-2021-E14E-F4BEED1BBF3B} /qb+
    GOTO:EOF
    :RemoveDirectories
    SET _RemoveDirectories_1_=%~1
    SET _RemoveDirectories_1_=%_RemoveDirectories_1_:"=%
    SET _RemoveDirectories_1_=%_RemoveDirectories_1_:'=%
    FOR /f "tokens=1-8 delims=," %%A IN ("%_RemoveDirectories_1_%") DO (
    IF "%%A" GEQ ":" (
    CALL:RMDIR "%%A"
    IF "%%B" GEQ ":" (
    CALL:RMDIR "%%B"
    IF "%%C" GEQ ":" (
    CALL:RMDIR "%%C"
    IF "%%D" GEQ ":" (
    CALL:RMDIR "%%D"
    IF "%%E" GEQ ":" (
    CALL:RMDIR "%%F"
    IF "%%G" GEQ ":" (
    CALL:RMDIR "%%H"
    IF "%%I" GEQ ":" (
    CALL:RMDIR "%%I"
    IF "%%J" GEQ ":" (
    CALL:RMDIR "%%J"
    exit /b 0
    FOR %%A IN ('%_RemoveDirectories_1_%') DO (
    ECHO.Dir=%%A
    REM CALL:RMDIR '%%A'
    GOTO:EOF
    :RMDIR
    :: GET Parans back
    SET _THEDIR_=%~1
    SET _DirStatus_=
    set _THEDIR_=%_THEDIR_:replace_x86=(x86)%
    set _THEDIR_=%_THEDIR_:"=%
    set _THEDIR_=%_THEDIR_:'=%
    IF NOT EXIST "%_THEDIR_%" goto endof
    RMDIR "%_THEDIR_%" /S /Q
    IF NOT EXIST "%_THEDIR_%" (
    SET _DirStatus_=Removed
    ) ELSE (
    SET _DirStatus_=Failed To Remove Directory
    CALL:print RemoveDirectory, "%_THEDIR_%", Results, "%_DirStatus_%"
    :endof
    GOTO:EOF
    :print
    SET var_3=%~3
    IF DEFINED var_3 (
    ECHO ^{^[^'%~1^'^]='%~2', ^[^'%~3^'^]='%~4'^}
    ) ELSE (
    ECHO ^{^[^'%~1^'^]='%~2'^}
    GOTO:EOF
    :delete_Service
    sc.exe delete "%~1" >Nul
    IF %ERRORLEVEL% NEQ 0 (
    CALL:print Service, %~1, FinalState, "Failed To Uninstall"
    ) ELSE (
    CALL:print Service, %~1, Current_State, Uninstalled
    GOTO:EOF
    :TestStr
    SET _ORIGINAL_=%~2
    SET STR2=%~2
    SET STR3=%~3
    SET STR4=%~4
    REM ECHO.Str2="!STR2!"
    SET STR2=!STR2:%~1=!
    REM echo.STR2="!STR2!"
    IF /I NOT "!STR2!" EQU "!_ORIGINAL_!" (
    SET %STR3%=%STR4%
    GOTO:EOF
    :CheckVersion
    REM Check Windows Version and sets variable for _Version_ and _OSType_
    REM Enhancement will be to install dependencies required for HCK
    SET _VERSION_=
    SET _OSType_=
    SETLOCAL ENABLEEXTENSIONS ENABLEDELAYEDEXPANSION
    FOR /F "usebackq delims=" %%i IN (`VER`) DO (
    SET _VERSION_=%%i
    SET _VERSION_=!_VERSION_:[=!
    SET _VERSION_=!_VERSION_:]=!
    REM CALL:TestStr "6.1", "!_VERSION_!", _OSType_, Windows_7_2008R2
    CALL:TestStr "5.0", "!_VERSION_!", _OSType_, Windows_2000
    CALL:TestStr "5.1", "!_VERSION_!", _OSType_, Windows_XP
    CALL:TestStr "5.2", "!_VERSION_!", _OSType_, Windows_2003
    CALL:TestStr "6.0", "!_VERSION_!", _OSType_, Windows_Vista_2008R1
    CALL:TestStr "6.1", "!_VERSION_!", _OSType_, Windows_7_2008R2
    CALL:TestStr "6.2", "!_VERSION_!", _OSType_, Windows_2012
    CALL:print OSType, !_OSType_!
    CALL:print !_Version_!
    ENDLOCAL && SET _OSType_=%_OSType_% && SET _VERSION_=%_VERSION_%
    GOTO:EOF
    :CheckInstallation
    SET _REGKEYFOUND_=
    SET KEY_NAME="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%~1"
    SET VALUE_NAME=%~2
    FOR /F "usebackq skip=4 tokens=1-3" %%A IN (`REG QUERY %KEY_NAME% /v %VALUE_NAME% 2^>nul`) DO (
    SET ValueName=%%A
    SET ValueType=%%B
    SET ValueValue=%%C
    IF DEFINED ValueName (
    SET _REGKEYFOUND_=True
    CALL:print "REGKEY", "%~2", Name, "%ValueName%"
    CALL:print "REGKEY", "%~2", Value_Type, "%ValueType%"
    CALL:print "REGKEY", "%~2", Value_Value, "%ValueValue%"
    ) else (
    CALL:print "REGKEY", "%~2", "%KEY_NAME%\%VALUE_NAME%", "not found."
    GOTO:EOF
    :Done

  • SCCM software installation failed with error for 1603

    Dear all
    I was trying to deploy Open Office 4.1.0 using SCCM.
    As per many threads the issue might be with the MSI. but I could not figure  out.
    Please help me.
    install fails with error code 1603
    -sumeet

    is this application failure or client installation failure ? with just one error code,difficult to find the exact issue. 1603 is generic error that refers to Fatal error during installation. Are you sure that the command line what you have used is correct
    and is working manually ?
    Check the logs for additional information that might help to trace the problem.
    Eswar Koneti | Configmgr blog:
    www.eskonr.com | Linkedin: Eswar Koneti
    | Twitter: Eskonr

  • Windows Server 2008 R2 Service Pack 1 installation failed with error code 0x800f0a12

    Hello,
    I'm facing problem to install windows server 2008 R2 SP1. I cannot install SP1. In this server have running Exchange 2010 server. to update Win2008 R2 SP1 facing the following error:
    1. Service Pack installation failed with error code 0x800f0a12.
    2. Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Server 2008 R2 Service Pack 1 for x64-based Systems (KB976932).
    Please suggest

    Please run the system update readiness tool.
    http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1
    Then post the complete contents of;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

  • RoboHelp 10.0.1 Update installation fails with error code: U44M2P7

    After installing RoboHelp 10, I ran the 10.0.1 Update's installer.  It failed with the following error log:
    Adobe RoboHelp 10.0.1 Update
    Installation failed. Error Code: U44M2P2
    I tried re-installing RoboHelp 10, followed by a reboot of the machine.  Several attempts to run the 10.0.1 updater gave me exactly the same error.  No applications were running when the installation was attempted.
    Any help is greatly appreciated!
    Layne

    Only Adobe can tell the meaning of the error codes.
    Are you downloading the update or running it from Adobe's site.
    Try downloading from here. http://www.adobe.com/support/robohelp/downloads.html
    Otherwise this is an installation problem that is supported free. Contact Adobe.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Windows Update KB2467173 fails with Error code 1603

    My windows update is failing over and over again with this message and it won't update C++ redistributable that a new program I started using requires.
    The event log says as follows:
    Product: Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 - Update 'KB2467173' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\me\LOCALS~1\Temp\Microsoft Visual C++
    2010  x86 Redistributable Setup_20150210_173547615-MSI_vc_red.msi.txt.
    Thank you in Advance.

    I would recommend that you start with recommendations shared here: http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/failure-to-install-windows-updates-error-code/934854af-0e1b-451e-889c-2fa869bab82f
    If this does not help then you will need to examine the txt log file (The path is in the error message) to get more details.
    This posting is provided AS IS with no warranties or guarantees , and confers no rights.
    Ahmed MALEK
    My Website Link
    My Linkedin Profile
    My MVP Profile

  • EMET 4.0 installation fails with error code 1720

    On many, but not all, of our systems (Server 2008 R2), installation of EMET 4.0 is failing. Here is an excerpt from the verbose MSI log:
    REM kill EMET Agent 4.0 process if running (re-installing scenario) strAppName = "emet_agent.exe"
    Set objProces
    MSI (s) (A0:50) [10:55:47:325]: Creating MSIHANDLE (27) of type 790536 for thread 6736 MSI (s) (A0:F0) [10:55:47:325]: Creating MSIHANDLE (28) of type 0 for thread 1520 MSI (s) (A0:38) [10:55:47:325]: Generating random cookie.
    MSI (s) (A0:38) [10:55:47:325]: Created Custom Action Server with PID 6588 (0x19BC).
    MSI (s) (A0:DC) [10:55:47:434]: Running as a service.
    MSI (s) (A0:DC) [10:55:47:434]: Hello, I'm your 32bit Elevated custom action server.
    MSI (s) (A0:F0) [10:55:47:512]: Note: 1: 2262 2: Error 3: -2147287038 MSI (c) (C8:B4) [10:55:47:512]: Note: 1: 2262 2: Error 3: -2147287038
    DEBUG: Error 2835:  The control ErrorIcon was not found on dialog ErrorDialog The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon,
    ErrorDialog, MSI (s) (A0:F0) [10:55:52:223]: Note: 1: 2262 2: Error 3: -2147287038 MSI (s) (A0:F0) [10:55:52:223]: Product: EMET 4.0 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could
    not be run. Contact your support personnel or package vendor.  Custom action _FA2E7A16_A819_4F3A_AB7E_0A039BE81BD7 script error -2147024770, :  Line 21, Column 1, 
    MSI (s) (A0:F0) [10:55:52:223]: Closing MSIHANDLE (28) of type 0 for thread 1520 MSI (s) (A0:F0) [10:55:52:223]: Closing MSIHANDLE (27) of type 790536 for thread 6736 Action ended 10:55:52: InstallExecute. Return value 3.

    I've just spent the last 6 hours trying to find a solution to this. All the steps provided by other user never worked. Running the script separately worked just fine (and YES I was running it as admin). Basically I've come up with a workaround.  
    The section it's failing on is a CustomAction(VBSCRIPT) that the MSI is calling to 'look for' & 'close' emet_notifier.exe or emet_agent.exe. I know it's not there because I manually removed EMET. When you modify the MSI you can pull out the CustomActions
    piece that is failing.
    Step 1: Modify the MSI using Orca. Orca is provided by MS in the SDK Tools. I found this site helpful for getting Orca installed on Windows 7:
    http://blogs.technet.com/b/bernhard_frank/archive/2010/03/15/how-to-install-orca-exe-from-the-windows-installer-development-tools.aspx
    Step 2: After installing Orca, right click EMET Setup.msi and select 'Edit with Orca'
    Step 3: Find all instances of the Custom Action and Drop the Rows: Find > _FA2E7A16_A819_4F3A_AB7E_0A039BE81BD7.  (Right Click each row found and select 'Drop Row'. I found 4 Rows with this entry)
    File > Save (or Save As) and Run the MSI.
    EMET installed without problems.  Since it doesn't actually fix the problem with Windows (it only fixes the MSI), you'll have to modify future releases of the MSI the same way for that particular PC.  

  • Office 2010 Service Pack 2 (SP2) installation failing with error code 0x80070643 and B56

    I've been trying to install Office 2010 service pack 2 (32 bit) multiple ways without success. I've tried getting it directly from Microsoft Update, downloading the full file from Microsoft and installing it, using WSUS to deploy to clients, and I've tried
    using LANDesk to deploy it. All methods are failing.
    I need a solution that doesn't involve touching each PC manually, as I have a feeling this error is going to occur on several hundred PC's in my organization. So far on a group of 15-20 test PC's, every one has failed. We have not had problems with any other
    Microsoft Updates before this one.
    When I try Microsoft Update, I receive the following error:
    Code B56  Windows Update encountered an unknown error.
    Below is the WindowsUpdate.log excerpt:
    2013-08-06 12:45:33:313 3952 dc4 Handler :::::::::::::
    2013-08-06 12:45:33:328 3952 dc4 Handler :: START ::  Handler: MSI Install
    2013-08-06 12:45:33:328 3952 dc4 Handler :::::::::
    2013-08-06 12:45:33:328 3952 dc4 Handler   : Updates to install = 7
    2013-08-06 12:45:33:328 3952 dc4 Handler Extracting MSP file stored in CAB officesuiteww-x-none.cab
    2013-08-06 12:45:43:671 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:43:671 3952 dc4 Handler Extracting MSP file stored in CAB proofing-en-us.cab
    2013-08-06 12:45:43:702 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:43:702 3952 dc4 Handler Extracting MSP file stored in CAB proof-fr-fr.cab
    2013-08-06 12:45:43:983 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:43:983 3952 dc4 Handler Extracting MSP file stored in CAB clientshared64ww-x-none.cab
    2013-08-06 12:45:44:217 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:44:217 3952 dc4 Handler Extracting MSP file stored in CAB officesuitemui-en-us.cab
    2013-08-06 12:45:44:482 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:44:482 3952 dc4 Handler Extracting MSP file stored in CAB clientshared64mui-en-us.cab
    2013-08-06 12:45:44:529 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:44:529 3952 dc4 Handler Extracting MSP file stored in CAB proof-en-us.cab
    2013-08-06 12:45:44:716 3952 dc4 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2013-08-06 12:45:44:716 3952 dc4 Handler   : Batch installing 7 updates
    2013-08-06 12:45:46:417 3952 dc4 Handler List of MSPs in transaction:
    2013-08-06 12:45:46:417 3952 dc4 Handler   C:\Windows\SoftwareDistribution\Download\29f5035d168bf9e9d0369f84037ff787\img\officesuiteww-x-none.MSP
    2013-08-06 12:45:46:417 3952 dc4 Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS MSIRESTARTMANAGERCONTROL=Disable
    2013-08-06 12:46:42:265  112 600 Report Uploading 2 events using cached cookie, reporting URL =
    http://wsus:8530/ReportingWebService/ReportingWebService.asmx
    2013-08-06 12:46:42:358  112 600 Report Reporter successfully uploaded 2 events.
    2013-08-06 12:47:52:012 3952 dc4 Handler MSP Error List:
    2013-08-06 12:47:52:012 3952 dc4 Handler 1: 2902 2: ixfAssemblyCopy
    2013-08-06 12:47:52:012 3952 dc4 Handler   : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2013-08-06 12:47:52:012 3952 dc4 Handler   : WARNING: First failure for update {365F23BF-5D31-4811-A197-29C2C0751961}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
    2013-08-06 12:47:52:012  112 938 AU >>##  RESUMED  ## AU: Installing update [UpdateId = {9C5E43A3-3AE9-434D-B105-A9D7902D5F9F}]
    2013-08-06 12:47:52:012  112 938 AU   # WARNING: Install failed, error = 0x80070643 / 0x00000B56
    2013-08-06 12:47:52:012 3952 dc4 Handler   : WARNING: Operation failed at update 0, Exit code = 0x8024200B
    2013-08-06 12:47:52:012 3952 dc4 Handler :::::::::
    2013-08-06 12:47:52:012 3952 dc4 Handler ::  END  ::  Handler: MSI Install
    2013-08-06 12:47:52:012 3952 dc4 Handler :::::::::::::
    2013-08-06 12:47:52:168  112 5c4 Agent *********
    2013-08-06 12:47:52:168  112 5c4 Agent **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2013-08-06 12:47:52:168  112 5c4 Agent *************
    2013-08-06 12:47:52:168  112 938 AU Install call completed.
    2013-08-06 12:47:52:168  112 938 AU   # WARNING: Install call completed, reboot required = No, error = 0x00000000
    2013-08-06 12:47:52:168  112 938 AU #########
    2013-08-06 12:47:52:168  112 938 AU ##  END  ##  AU: Installing updates [CallId = {87C0C0A5-18CE-45A0-9376-989DCA9CACCA}]
    2013-08-06 12:47:52:168  112 938 AU #############

    I too have been unable to install the Office 2010 SP2 update on either a Win7 or a Win 8 system.  Researching the errors I got led me to discover the following:
    1. Many people are encountering errors during the SP2 installation. Some were able to get around it by downloading the self-installing package and bypassing Windows Update.  Some were able to get it installed by first doing a Repair on Office 210 itself
    first, and then installing SP2.  But many others have not been able to install it at all.
    2. Apparently a common and insurmountable issue that prevents SP2 from installing is the lack of the MSOCACHE directory.  This directory normally gets installed on a machine during the original install of Office, and contains all the install files used
    during the installation.  Apparently the idea behind creating MSOCACHE was to allow subsequent updates without requiring the user to have the original source CD available.
    The problem is that if MSOCACHE is deleted, which is an option many people choose, you can then no longer do any updates to Office.
    I am one of those people.
    I found a posting that described a way to recreate MSOCACHE from the source CD.  I did that, and the SP2 update actually got farther - it started to install stuff but then stopped and asked for a particular file.  I found the file on the CD and
    pointed the installer to it, but it said the file was not found and quit.  So my install still failed.
    The last response I got at the Microsoft Answers site was to wait until SP2 is debugged.  It's not clear to me this will ever happen, but we'll see.
    Birk Binnard http://www.birkbinnard.com

  • IE11 installation fails with error code 4007 (USER_ERROR_MISSING_REQUIRED_PREREQUISITE)

    Hello there
    I'm having troubles with the installation of IE11 on Win7 over software deployment: Some clients fail with the error code 4007:
    USER_ERROR_MISSING_REQUIRED_PREREQUISITE
    All prerequired updates for IE11 (http://support.microsoft.com/kb/2847882/en)
    are approved for installation:
    2729094
    2731771
    2533623
    2670838
    2786081
    2834140
    However, KB2731771 will not install on the clients with the status: Not applicable. I think, this might cause the problem and I'm wondering, why this update will not install.
    Thank you for your ideas and advise.
    Cheers,
    Simon

    Hi,
    For Windows update 2731771, please make sure that you've approved the right version for your clients, x86 package or x64 package.
    The error indicates that the failed IE installation is caused by the failed prerequisite, so as
    Alex_zz mentioned, we can refer to the ie 11 main log to find more detailed information, you can also locate to
    %windir%\logs\cbs
    %windir%\Windowsupdate.log
    to find the detailed information of the failed update.
    Yolanda Zhu
    TechNet Community Support

  • When installing cc desktop app installation fails with error code 1

    when trying to install CC desktop app on macbook pro running Lion, the installer downloads the software then says installation failed error code 1 when trying to install the files…help

    Signals7 please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to install the Creative Cloud Desktop application.

  • Mssql 2005 express SP4 upgrade fail with error code 1603

    The patch install through windows update is fail, then I do it manually, SQL server Database Services setup failed.
    Here is the setup log
    Property(S): USERNAME = Windows User
    Property(S): PackagecodeChanging = 1
    Property(S): ProductToBeRegistered = 1
    Property(S): ProductState = 5
    Property(S): TRANSFORMS = :SqlRun01.mst;:InstID01.mst;:InstName01.mst
    Property(S): PackageCode = {49616E1E-6C6B-4938-B811-352C355EFDCE}
    Property(S): MsiLogFileLocation = C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0003_W2K8FS_SQL.log
    Property(S): AdministratorsGroup = BUILTIN\Administrators
    Property(S): UsersGroup = BUILTIN\Users
    Property(S): ModuleID_SYSDB2 = 75D79626_87FB_4E9A_B07F_87DAE18D0F36
    Property(S): TempFolder = C:\Users\admin\AppData\Local\Temp\
    Property(S): WindowsFolder = C:\Windows\
    Property(S): CommonFilesFolder.D9BC9C10_2DCD_44D3_AACC_9C58CAF76128 = C:\Program Files (x86)\Common Files\
    MSI (s) (B0:F8) [11:55:54:332]: Note: 1: 1729
    MSI (s) (B0:F8) [11:55:54:332]: Product: Microsoft SQL Server 2005 Express Edition -- Configuration failed.
    MSI (s) (B0:F8) [11:55:54:333]: Windows Installer reconfigured the product. Product Name: Microsoft SQL Server 2005 Express Edition. Product Version: 9.4.5000.00. Product Language: 1033. Reconfiguration success or error status: 1603.
    MSI (s) (B0:F8) [11:55:54:355]: Deferring clean up of packages/files, if any exist
    MSI (s) (B0:F8) [11:55:54:355]: MainEngineThread is returning 1603
    MSI (s) (B0:40) [11:55:54:356]: RESTART MANAGER: Session closed.
    MSI (s) (B0:40) [11:55:54:356]: No System Restore sequence number for this installation.
    === Logging stopped: 1/10/2012 11:55:54 ===
    MSI (s) (B0:40) [11:55:54:358]: User policy value 'DisableRollback' is 0
    MSI (s) (B0:40) [11:55:54:358]: Machine policy value 'DisableRollback' is 0
    MSI (s) (B0:40) [11:55:54:358]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (B0:40) [11:55:54:359]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (B0:40) [11:55:54:359]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (B0:40) [11:55:54:360]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (B0:40) [11:55:54:360]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (B0:40) [11:55:54:360]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (B0:40) [11:55:54:360]: Restoring environment variables
    MSI (s) (B0:40) [11:55:54:361]: Destroying RemoteAPI object.
    MSI (s) (B0:AC) [11:55:54:361]: Custom Action Manager thread ending.
    MSI (c) (04:88) [11:55:54:364]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (04:88) [11:55:54:366]: MainEngineThread is returning 1603
    Please help.... Thanks~~

    Thanks your quick reply,
    As I checked before, the version is 9.3.4035
    Please check the summary.txt
    Microsoft SQL Server 2005 9.00.5000.00 
    ============================== 
    OS Version      : Service Pack 2 (Build 6002) 
    Time            : Tue Jan 10 11:52:15 2012 
    w2k8fs : 64-bit ASP.Net is Registered. Required 32-bit ASP.Net to install Microsoft Reporting Services 2005(32-bit).
    Machine         : w2k8fs 
    Product         : Microsoft SQL Server Setup Support Files (English) 
    Product Version : 9.00.5000.00 
    Install         : Successful 
    Log File        : C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0003_w2k8fs_SQLSupport_1.log 
    Machine         : w2k8fs 
    Product         : Microsoft SQL Server Native Client 
    Product Version : 9.00.5000.00 
    Install         : Successful 
    Log File        : C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0003_w2k8fs_SQLNCLI_1.log 
    Machine         : w2k8fs 
    Product         : Microsoft SQL Server VSS Writer 
    Product Version : 9.00.5000.00 
    Install         : Successful 
    Log File        : C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0003_w2k8fs_SqlWriter_1.log 
    Machine         : w2k8fs
    Product         : SQL Server Database Services
    Error           : The setup has encountered an unexpected error while Setting Internal Properties. The error is: Fatal error during installation.
    Machine         : w2k8fs 
    Product         : Microsoft SQL Server 2005 Express Edition 
    Product Version : 9.4.5000.00 
    Install         : Failed 
    Log File        : C:\Program Files (x86)\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0003_w2k8fs_SQL.log 
    Last Action     : SetInstanceProperty 
    Error String    : The setup has encountered an unexpected error while Setting Internal Properties. The error is: Fatal error during installation. 
    Error Number    : 29528 
     SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. 

  • WidgetBrowser installation fail with error code 7 (The storage control blocks were destroyed.)

    Client machine is Windows 7 x64.
    I am using AdobeApplicationManager tool to extract sources from original Set-up.exe.
    Extracted sources contain Build and Exceptions folder. The Build directory contain Dreamweaver.msi and Exceptions contains AdobeHelp and WidgetBrowser sources.
    After silent installation of Dreamweaver.msi, i'm tried to install WidgetBrowser but it return error code 7(The storage control blocks were destroyed).
    I tried on different windows 7 x64 client but still its not working.
    Please help.

    Hi,
    I have the exact same problem, except I am using 32-bit Windows 7. 
    Thanks
    Rosy_55

  • DPM Agent Installation Failed with Error code =0x80070643

    Hi,
    We had an Virtual Machine TFS server 2010 which had SQL server 2008 R2 installed on it.
    On this Server we were running an DPM 2010 agent and it was fine. 
    Then I had uninstalled DPM 2010 agent and  try to Install DPM 2012 R2 Agent on this Virtual Machine it gives me error 0x80070643. And for other VM the agent installation is fine.
    When I checked on DPM agent logs in Windows/Temp folder it gives me below error.
    I had tried with Deleting DPM Registry but still the Problem remains same.
    Thanks

    Hi,
    Earlier the Protected Server had DPM 2010 Agent installed and while Troubleshooting I had already deleted the
    HKLM\SOFTWARE\MICROSOFT\Microsoft Data Protection Manager\Setup Registry 
    And Tried to Reinstall Agent but still it gives same error.
    Regards,
    Nadeem

  • Client installation fails with error: The client version 4.00.6487.2000 does not match the MP version 2.50.4253.3000. The client wil not be installed.

    Hello World,
    I have this remote server that used to be a sms 2003 secondary site server. We uninstalled the SMS role. And used the server as an SCCM remote distribution point. We also want to install an client agent on that server machine. But no mather how i try
    to install the client i always see the same error in ccmsetup.log:
    File download 100% complete (17847296 of 17847296 bytes). ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    Download complete. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    Successfully downloaded client files. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    Searching for available transform ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    Failed to find resource file 'client.mst' ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    No transform available for this locale. Installation will proceed with no transformation. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    Updated security on object C:\WINDOWS\system32\ccmsetup\. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    An MP exists on this machine. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    The client version 4.00.6487.2000 does not match the MP version 2.50.4253.3000.  The client will not be installed. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    A Fallback Status Point has not been specified.  Message with STATEID='318' will not be sent. ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    Deleted file C:\WINDOWS\system32\ccmsetup\WindowsServer2003-KB923845-x86-ENU.exe.download ccmsetup 8/18/2010 9:17:18 AM 9916 (0x26BC)
    I think the installer finds some remenance of the old SMS_MP. When looking i found some remains in IIS . I tried to remove the remains but still have the same error when installing the client. I uninstalled IIS completly. Can someone tell me where the client
    installer looks for the MP version? Would it help if i installed an SCCM MP on that server and the uninstalled it (Upgrade the MP)?

    Hello Kent, i ran the ccmclean.exe from the SMS2003 Toolkit. It informed me that my system was cleaned. I ran the sccm client setup manualy and found this in the ccmsetup.log
    MSI PROPERTIES are SMSSITECODE=AUTO CCMHTTPPORT="80" CCMHTTPSPORT="443" INSTALL=ALL ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    IsFileMicrosoftTrusted Verified file 'C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi' is MS signed. ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    Running installation package
      Package:     C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi
      Log:         C:\WINDOWS\system32\ccmsetup\client.msi.log
      Properties:  SMSSITECODE=AUTO CCMHTTPPORT="80" CCMHTTPSPORT="443" INSTALL=ALL ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: INSTALL.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SystemFolder.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SystemFolder.A6940213_CD40_4753_8BA2_E803376DECC3.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SystemFolder.F65FD590_5BEA_48BE_8408_26F7244E8B61.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: WindowsFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SystemFolder.98C5B086_7EB0_422A_B0A8_674010F525CD.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SystemFolder.4C5E03E8_F8E5_47CB_8FF4_E46FE34D35A6.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: System64Folder.597B26B2_B5D6_40FF_90DA_B8E672626B1D.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: System64Folder.541D9CA5_CE53_4DCE_903A_9B9E5A6EF2C6.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:21: SmsCheckConfig.  ccmsetup 8/18/2010 10:48:21 AM 3140 (0x0C44)
    MSI: Action 10:48:22: SMSValidateClientInstallStamp.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: LaunchConditions. Evaluating launch conditions ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: SmsDetectWindowsEmbeddedFBWF.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: SmsCheckNewRemoteTools.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: AppSearch. Searching for installed applications ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: CCPSearch. Searching for qualifying products ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: RMCCPSearch. Searching for qualifying products ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: ValidateProductID.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: CcmSetInstallDir.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: BCDSetX64Dir.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: CcmSetInstallDirFromCmdLine.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: CcmSetPrimaryFolder.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: FindRelatedProducts. Searching for related applications ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: Action 10:48:22: SmsDetectInvalidOrderColocUpgrade.  ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    MSI: An older version of the SMS Management Point is installed. Please upgrade the Management Point before attempting to upgrade the client. ccmsetup 8/18/2010 10:48:22 AM 3140 (0x0C44)
    Installation failed with error code 1603 ccmsetup 8/18/2010 10:48:23 AM 3140 (0x0C44)
    Next retry in 120 minute(s)... ccmsetup 8/18/2010 10:48:23 AM 3140 (0x0C44)
    Their must be something remaining that ccmclean can't find or can' access so i ran ccmclean /mp. This did some stuff and told me the system was clean again. I reran the client setup.
    Guess what
    It worked !
    Thanxs Kent

  • Installation of Photoshop update 13.1.2 for creative cloud fails with error code U44M1P7 I need help

    I need help installing update 13.1.2 for Photoshop creative cloud, installation fails with error code: U44M1P7. Could someone please help?

    Sorry to bother you.
    I could find the answer after searching previous posts about this language problem.
    Had to change my language in AAM profile and then download PS CS6 again ( english version ).
    Then open the actual Photoshop and in preferences > interface you can besides the Dutch also option for English.
    restart application and Voila.
    Greetz, Jeroen

Maybe you are looking for