Installation problems due to user account

I am trying to install firefox 10.0.2 using the administrator account however I am asked to provide an administrator password and the installation will not succeed.

Hi,
Please also try right-clicking on the file and '''Run as administrator'''.
[https://www.mozilla.org/en-US/firefox/new/ Firefox Latest]

Similar Messages

Photoshop problem isolated to user account.

I am unable to open Adobe Photoshop CS2. An error displays, unrecoverable problem has occurred because something prevented the text engine from being initialized. Support helped me to isolate this problem to my user account. Now I would like to fix the problem in my user account. Does anyone know how to troubleshoot a user account isolated problem?

I had a copy of Photoshop saved on my external drive and it booted up and performed perfectly. I then read your reply and, when I went to delete the plist, I found that it had just been modified. My hard drive Photoshop now boots fine also. I'm sure that means your solution of deleting the file would have also worked.
Thanks for your help.
Eileen

Windows 7 Home Premium problem creating new user account

I am unable to create a new user account on my Windows 7 Home Premium computer. I have 3 accounts on it already, two are adminstrators, and just trying to add a fourth one (standard user).
I go to User Accounts, click Create new account, give it a name, keep Standard user checked, and press Create Account. The account appears to get created and shows up on the User Accounts screen, though it shows that it is password protected already, even
though I didn't have an opportunity to give it a password yet. I can manage that new user account and delete the password, and it then shows up on User Accounts as not having a password.
When I try to log on as that user from the main logon screen, it prompts me for the password (if I have specified one), but it doesn't accept the password (I've tried defining and using various ones), and I get the message "The user name or password is incorrect".
If I don't define a password for that account, when I click on the account button to logon, I get that same error message immediately.
I also noticed that C:\Users doesn't include the new user account folder there. Don't know if that should've been created at this point before logging on for the first time. I also noticed that there's a "Default User" folder that has a lock on the folder
icon, and I'm not able to open that folder (says it's invalid). There is a "Default" folder there with some content in it and I am able to view it. Don't know if either of these folders act as templates for new users.
At some point months ago I did have a profile problem with one of the existing accounts, and had to follow some suggestions on repairing that user profile. Don't know if that perhaps has complicated things. The 3 existing user accounts are working fine.
Any tips on what I can try to get a new account established?
Thanks, Chuck
Chuck Mastrandrea

I am unable to create a new user account on my Windows 7 Home Premium computer. I have 3 accounts on it already, two are adminstrators, and just trying to add a fourth one (standard user).
I go to User Accounts, click Create new account, give it a name, keep Standard user checked, and press Create Account. The account appears to get created and shows up on the User Accounts screen, though it shows that it is password protected already, even
though I didn't have an opportunity to give it a password yet. I can manage that new user account and delete the password, and it then shows up on User Accounts as not having a password.
When I try to log on as that user from the main logon screen, it prompts me for the password (if I have specified one), but it doesn't accept the password (I've tried defining and using various ones), and I get the message "The user name or password
is incorrect". If I don't define a password for that account, when I click on the account button to logon, I get that same error message immediately.
I also noticed that C:\Users doesn't include the new user account folder there. Don't know if that should've been created at this point before logging on for the first time. I also noticed that there's a "Default User" folder that has a lock on
the folder icon, and I'm not able to open that folder (says it's invalid). There is a "Default" folder there with some content in it and I am able to view it. Don't know if either of these folders act as templates for new users.
At some point months ago I did have a profile problem with one of the existing accounts, and had to follow some suggestions on repairing that user profile. Don't know if that perhaps has complicated things. The 3 existing user accounts are working fine.
Any tips on what I can try to get a new account established?
Thanks, Chuck
Chuck Mastrandrea
I agree with the same problem and the answer below did not work either. I tried changing permissions to Users directory and that did not work either. I even tried creating the directory name of user I wanted to install and that was recognized and
being used, but will not start a user directory for new user.

Icloud only installs on 1 pc user account, how do i install it on the 2nd?

I downloaded, installed and setup Icloud on my windows 7 pc. Outlook addons, etc, all installed and worked beautifully. I switched over to my wife's user account and tried to install the Icloud control panel. When the installation starts, it gives me the choice of repairing or removing my icloud control panel. I tried repairing, but my wife has nothing installed. Any ideas on how to fix this?
Thanks in advance,
Russ

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

Problems with old user account coming up during downloads.

i am trying to download internet explorer 9.0 on desktop Presario PC. When installing the user account control pops up. A while ago, we had to restore the computer and now operating off a different user account. Any upgrades are defaulting to the old user account icon and looking for a password, I do not remember the old password. I tried to change user account profile, but it always is looking for old user account and password. Thanks for any help

Hello esther70
What operating system are you running and what is the model of your HP computer? If you are unsure of the model, follow the link below. Is the current account you are using an Administrator?
How Do I Find My Model Number or Product Number?
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

CS2 Problems with multiple user accounts on 1 machine

I have been having this problem since I first installed CS2 in my Mac lab. I have 8 G5's and I have loaded the exact same software (all licensed of course) on all 8 machines, in the same order. The problem occurs when trying to use CS2 in a second user account on the machines.
All software works fine for the original admin account. Then when I try to open and use in a second account I get crashes and errors, nothing consistent. AND some computers work just fine. HUH? I have called Apple and they suggested repairing permissions, that doesn't work.
I have tried uninstall and reinstall. I have tried making the second user an admin user. I have tried 2nd and 3rd users. I have tried a total system reinstall. I have tried changing the order in which I install. I have tried installing both before and after creation of the second account.
It doesn't seem to matter. On some machines it works, on others it doesn't. The only account the software will work in is the original user account.
The reason this matters is it is a student lab. I have implemented a server and students can't use the software through their server accounts either. Currently the server is a 40lb paperweight until this problem is fixed.
Any clue?
Thanks for any help you can give me.
Amy O.

This has to do with permissions in the non admin accounts. A solution was posted a while back you could do a search or somebody will pop in with the solution soon.

Problem with 2 user accounts on one iMac

There are two user accounts on our home iMac. Both are set as administrators. When my partner accesses the backup drive (Seagate FreeAgent GoFlex), he can open all of the backup files.
When I try to access the backup files, there is no access listed for me. When I click Get Info on any of the locked folders, I am not even listed as a user (only the other admin and "everyone else" are listed).
As an admin, I can manually add myself as an administrator and eventually open all the backup files. I've given myself admin access to the Seagate drive, but I still have to give myself admin access on the individual backup files.
1. Why is this happening?
2. Is there a faster way to grant me access to the backup files?
Here's the backstory:
I had upgraded to Lion in August but since then, performance dropped radically. I backed up the iMac and then clean installed Snow Leopard. My mac is totally back to normal. Since then, I have administrator access to only the files backed up with OS 10.6.8 but everything backed up under 10.7 is locked. But they're NOT locked for the other administrator account. Like I said, I can go and grant myself access to the files, but I don't understand why I have to go through that.
Ideas?
Thanks in advance for help and answers.

Do a get info on the backup drive. Open up the Sharing & Permissions section if necessary. Unlock the drive permissions by clicking on the lock icon. Input admin password etc. If you are not already listed as having read/write access to the drive, do that now (add your account name if necessary with the plus button). Now click on the gear icon and select "Apply to enclosed items..." Relock the drive permissions by clicking on the lock icon. You should be good to go now.

Installation problem due to certificate in Mac 10.8.5

I have created a Self Signed Digital Certificate using Adobe Flash Builder, created an app say myapp.air and tried to install in the Mac 10.8.5. I am getting the below error.
I have created Self signed digital certificate as follows.
I also tried installing with latest Adobe AIR runtime.(version 14). Please help on solving this issue.

You have done a great job supplying what we need to know, so think we can help you.
run applications/utilities/disk utility/repair preferences on your drive with mac os
delete users/(USERNAME)/Library/Preferences/com.adobe.mediabrowser.plist - especially if over 1mb
move to desktop users/(USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings
create a new user account
You can try all 4 at once, or one at a time (up to you, sounds like you know what you are doing), that is the order I recomend to least disrupt your current install

New Macbook Air setup problem with deleting user account

I recently changed from a MBP to a MBA and upon completing my migration data from old mac to new one I had an extra user account. So I have my admin account and a guest account and a third account that I don't want. Upon trying to delete this account it show "deleting user account and home folder" but it has been doing this for more than an hour therefore it will not let me exit system preferences. Any help on this?

I'm not sure I understand what you mean by "need configuration data ... " However, if both computers are on your network then you should be able to synchronize various files or folders using backup software. However, to start you will need to enable File Sharing on one of the computers.
For help with this select Mac Help from the Finder's Help menu. Search for "file sharing." You should find several links on how to configure it on your computer. Also see Mac 101- File sharing and Tutorial- File sharing in OS X - MacFixIt.
Once file sharing is set up you can then try a backup utility to do the synching. Most backup utilities not only do backups but can also be configured to synchronize files and/or folders. Here are some possibilities:
Backup Software Recommendations
1. Synchronize! Pro X (Commercial)
2. Synk (Backup, Standard, or Pro)
3. Deja Vu (Shareware)
4. Carbon Copy Cloner (Donationware)
5. Data Backup (Commercial)
6. SilverKeeper 2.0 (Freeware)
7. Tri-Backup (Commercial)
8. SyncTwoFolders (Freeware)
9, Data Lore (Commercial - exclusively for network file transfers over Bonjour.)
Others may be found at VersionTracker or MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Hope this helps get you started.

Problem with second user account sharing one iTunes library

I have an iTunes library that is outside my Home folder that I am sharing between two users. One account functions flawlessly. All the songs are there. Everything is organized into folders by iTunes. iTunes Match is working as it should and all files have been downloaded from the cloud.
I have tried everything to get the second account to work as the other. I have used Apple's instructions to reimport the xml file. I have even recreated that users iTunes account from scratch. But when I go to preferences and point that account to the shared iTunes library the new account wants to copy the files or re-download the music and in both cases making duplicates in the library.
Looking for help.
Message was edited by: bitman

So I have both accounts now working... sort of. The problem is that the common iTunes Media folder they share does not contain the iTunes Library files (.itl and .xml). Those files are still in each account's Home folder iTunes Media folder. I can see this will be a problem keeping the shared iTunes Media folder happy.
I'm not sure how I got things to this point but I do want to correct it.
Can can I copy one of the account's iTunes Library files to the shared iTunes Media folder?

Warning about bizarre eMac Tiger installation problem due to memory

I'm a fairly proficient user. I've upgraded the OS on my 800MHz eMac (original version with NVIDIA GeForce2 MX graphics) many times. This time, while upgrading to Tiger, I blew almost an entire weekend trouble-shooting the machine. I'm posting this so others on the forum can hopefully save themselves some time.
My machine came from the factory with 256MB RAM and a Superdrive. I had the AppleStore add another 256MB of RAM when I bought the machine in Nov 2002. This was Apple-branded RAM, not third-party.
When I tried to upgrade to Tiger, the installation would proceed through all the DVD media and system hard-drive tests, then succesfully install one or more packages. It would then fail with the "Please try to install again" message. The installation log was showing messages about file corruption. I was able to re-install Panther from CD, which eliminated optical drive failure from the list of possible problems.
I ran all of the hard-drive checks in Drive Genius and my drive passed. I ran all of the Apple Hardware Tests from my original system CD. Then I found some warnings on the Apple site about marginal third-party RAM causing this kind of problem. I first rejected this line of approach, since I had Apple RAM.
Eventually I ran out of "normal" trouble-shooting, so I decided to pull the extra memory module as a last resort prior to replacing the hard drive. Once I did this, the installation ran flawlessly using the original 256MB of RAM.
The message here is that EMAC MEMORY PLAYS A MAJOR ROLE IN EITHER DVD I/O OR TIGER-SPECIFIC INSTALLATION. Check your memory before cracking open the rest of the machine, even if all the Apple hardware tests say the memory is OK.
I have new memory on the way from OWC and will follow-up with status when I get some runtime on it.
As an aside, I upgraded to Tiger from Panther mainly to get the increased parental controls (this machine is destined for my kids). Now that I have Tiger, I am pleasantly impressed by the other refinements as well.
E-Mac Mac OS X (10.4.8)

The RAM test on the Apple Hardware Test disc is a compromise between being throrough and completing in a reasonable amount of time. Memtest (especially if run in single-user mode as per it's instructions) offers a more throrough test.

Problem with some user accounts receiving email

We are running Exchange 2003 and having our end users get their email via Outlook Web Access on their Blackberry devices, and are having a problem with just some users. When we go into BIS, we can setup their account just fine, but they never receive any e-mails. They can send e-mails fine also. We have done the following tests:
1. I have setup my AT&T Curve to check my e-mail, works fine.
2. I have three users I'm currently using as my "test group" since this problem began. Two using Verizon Storms, and one using a Verizon Bold. All three can send e-mail fine, one of the storm users can check e-mail, but not the other two.
3. I have setup these accounts on my (known working from test 1) Blackberry Curve, and get the same results. I cannot receive e-mail on either of those two accounts.
I don't see any errors in any logs (unless I am looking in the wrong place). I've even gone throught adsiedit and compared the msexch* settings and they all seem comperable. Any ideas as to what could be causing this?

On the devices browser options, are these settings all identical?
support HTML tables : Yes/Ns
style sheets media type : handheld/Screen
emulation mode : Blackberry/ Openwave (WAP/Openwave gateway/MSIE/MS PocketIE/Netscape)Content mode : WML & HTML / HTML only / WML only
If someone helped you give them kudos. Research all info!

Problem with transferring user account

Hi:
We recently purchased a refurbished MacBook running 10.5.8 for my daughter to take to college. We set up only one account on the refurb, and installed a few applications like Microsoft Office (from disk) and Adobe Reader (from the web.) Everything including all Apple applications was working fine. We then tried to transfer data and settings (but not applications) using Migration Assistant from her old account on another MacBook, thinking this would transfer her iTunes library to the new computer. Before transferring the old account, we renamed it "account name (old)", since the new account on the new computer had the same name. Now, not only did this not transfer the iTunes library, we can't access any of the old account data because it thinks we don't have rights to it.
Is there any way to undo this? Can the old account simply be deleted from the new computer?
Thanks in advance for any assistance.

Try selecting a file or folder that you've transferred over. Press Command+I or right click on it and click on Get Info. At the bottom of the column that comes up, there should be Permission settings. If they're grayed out, click the lock at the bottom corner, and then type in the password. Edit the permissions there, entering a password if needed, and then close the window.

XE installation problem due to broken old XE services in Windows

My windows XP Home edition has old broken XE services - 5 in number. Corresponding data files and uninstaller on disk are absent. Windows program removal does not give me an option. Have tried practically all normal options in windows to remove these, without success. As a result, cant install XE as it says remove the previous entries first. Pl help in removing the broken XE services, or some alternative for installing.
Thanks.

You can remove the the service by deleting the registry keys.
But before you change anything from the registry take a back up "Export" of that key
The services are found under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ServicesDelete the XE service and you'll be able to do a fresh Install.
Take a backup before you delete anything.
Regards,
Tony

OS X 10.8.1 Problems logging in on a certain domain user account

I have set up a company macbook pro joined it to the domain succuessfully, can login fine with my own user account and have tried with two other colleagues accounts which also works, but when it comes to the user who will be using the machine it won't login, and a very helpful error message appears "Logging in to the account failed because an error occured".
The account is not locked out of AD and the details are correct as the username and password work on a windows system.
The AD server is running windows server 2003
The Mac is running OS X 10.8.1
I realise this is probably a vague problem, but it really has me stumped for a solution since myself and other users can login fine, and the problem is only seems to be with this one account.

I found out the issue with this, just thought I would post the solution if anyone else comes across it.
The problem was the users account had a drive mapped to his AD account on a server that no longer existed.
So I'm guessing at login it would try and map the drive and create a folder on the desktop but couldn't reach the server and time out, preventing the account to login.

Installation problems due to user account

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