Installing LV 2013, Network Discovery Error
I've installed LabVIEW 2013 on several PCs, and at least three time, I have received the message "Network Discovery Service 5.5 could not be installed". I (now) know how to "fix" this, and am posting this here in case someone else sees the same thing.
What I did was to abort the installation, reboot the PC (even if I had just booted it before the installation), and tried again. This worked three times (including just now) ...
Bob Schor
P.S. -- I have no idea why I get this error in the first place. I was trying to install LabVIEW 2013 "by itself" from a 4-DVD distribution kit, but the first time I encountered this error, I was installing from the LabVIEW 2013 Download from NI.
I've installed LabVIEW 2013 on several PCs, and at least three time, I have received the message "Network Discovery Service 5.5 could not be installed". I (now) know how to "fix" this, and am posting this here in case someone else sees the same thing.
What I did was to abort the installation, reboot the PC (even if I had just booted it before the installation), and tried again. This worked three times (including just now) ...
Bob Schor
P.S. -- I have no idea why I get this error in the first place. I was trying to install LabVIEW 2013 "by itself" from a 4-DVD distribution kit, but the first time I encountered this error, I was installing from the LabVIEW 2013 Download from NI.
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Getting Error while installing Exchange 2013 on server 2012
Error During Exchange 2013 Mailbox Transport
Role Install On Server 2012
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I was installing Exchange 2013 on Server 2012. The server is not a DC, but is a member of a domain with a 2008 R2 functional level, and I was logged in as a domain admin. There has never been an Exchange instance on this domain. I got past
the prerequisite checks, and the installer showed 15 steps, so I walked away. When I came back, I saw this:
Step 8 of 15: Mailbox role: Transport service
Error:
The following error was generated when "$error.Clear();
$maxWait = New-TimeSpan -Minutes 8
$timeout = Get-Date;
$timeout = $timeout.Add($maxWait);
$currTime = Get-Date;
$successfullySetConfigDC = $false;
while($currTime -le $timeout)
$setSharedCDCErrors = @();
try
Set-SharedConfigDC -DomainController $RoleDomainController -ErrorVariable setSharedCDCErrors -ErrorAction SilentlyContinue;
$successfullySetConfigDC = ($setSharedCDCErrors.Count -eq 0);
if($successfullySetConfigDC)
break;
Write-ExchangeSetupLog -Info ("An error ocurred while setting shared config DC. Error: " + $setSharedCDCErrors[0]);
catch
Write-ExchangeSetupLog -Info ("An exception ocurred while setting shared config DC. Exception: " + $_.Exception.Message);
Write-ExchangeSetupLog -Info ("Waiting 30 seconds before attempting again.");
Start-Sleep -Seconds 30;
$currTime = Get-Date;
if( -not $successfullySetConfigDC)
Write-ExchangeSetupLog -Error "Unable to set shared config DC.";
" was run: "Unable to set shared config DC.".Hi Deepak,
From the error description, I would like to clarify the following things:
1. Please ensure that IPv6 on the network adaptor is turned on.
2. Please check if the account that you used to install Exchange has necessary permissions to perform the installation.
3. Make sure that DNS is configured correctly.
Hope my clarification is helpful.
If there are any problems, please feel free to let me know.
Best regards,
Amy
Amy Wang
TechNet Community Support -
Cannot install SharePoint 2013 with SP1 on server 2012 R2. IIS configuration error
Hey Guys,
I'm experiencing a problem which seems to be common considering the number of posts I've found about it, but none of the provided solutions worked for me.
I'm simply trying to install SharePoint 2013 with SP1 on a Windows Server Standard 2012 R2.
I've downloaded from the MS Volume Licensing website the "SharePoint Server 2013 with SP1" ISO file : SW_DVD5_SharePoint_Server_2013w_SP1_64Bit_English_MLF_X19-36118. So
this is the slipstreamed version which is supposed to bring compatibility with 2012 R2.
As I do not have direct access to the Internet I need to perform an offline installation. I also downloaded all prerequisities. When I run prerequisiteinstaller.exe with the necessary arguments, I get the following :
(Full log file is below)
I've tried the following :
- Restarted the server multiple times
- Manually removing/adding IIS role + restart
- Running the prerequisiteinstaller.exe from the DVD or from an extracted version
- Manually installing the prerequisities
- Installed .Net 3.5 as recommended here (http://social.technet.microsoft.com/Forums/office/en-US/0b597d35-b02d-4236-894d-38efc0c7c6f6/sharepoint-2013-with-sp1-install-on-windows-server-2012-r2?forum=sharepointgeneral)
None of the worked. So I'm stuck and I must completed the installation of this before the end of the week for an important project !
Your help would be greatly appreciated.
this is the complete log file :
2014-09-09 14:30:26 - Processor architecture is (9)
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - Common Startup
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
2014-09-09 14:30:26 - Trying to remove the startup task if there is any.
2014-09-09 14:30:26 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
2014-09-09 14:30:26 - Successfully deleted the startup task
2014-09-09 14:30:26 - Analyzing the following command line argument:
2014-09-09 14:30:26 - /continue
2014-09-09 14:30:26 - Continuing after restart
2014-09-09 14:30:26 - Details of the current operating system:
2014-09-09 14:30:26 - Major version number of the operating system: (6)
2014-09-09 14:30:26 - Minor version number of the operating system: (2)
2014-09-09 14:30:26 - Build number of the operating system: (0X23F0=9200)
2014-09-09 14:30:26 - Major version number of the latest Service Pack: (0)
2014-09-09 14:30:26 - Minor version number of the latest Service Pack: (0)
2014-09-09 14:30:26 - Platform ID of the operating system: (2)
2014-09-09 14:30:26 - Product suites available on the operating system: (0X110=272)
2014-09-09 14:30:26 - Product type of the operating system: VER_NT_SERVER
2014-09-09 14:30:26 - Product type: (0)
2014-09-09 14:30:26 - OS type: (2)
2014-09-09 14:30:26 - Configuring the application's property sheet...
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Windows Management Framework 3.0
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - PowerShellVersion
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - 4.0
2014-09-09 14:30:26 - A higher version of the prerequisite above is already installed
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Microsoft .NET Framework 4.5
2014-09-09 14:30:26 - Reading the following DWORD value/name...
2014-09-09 14:30:26 - Install
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-09-09 14:30:26 - The value is (1)
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - Version
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - 4.5.51641
2014-09-09 14:30:26 - A post release .NET 4.5 is installed
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Windows Identity Foundation (KB974405)
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 -
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - 6.1.7600.0
2014-09-09 14:30:26 - The prerequisite above is already installed
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
2014-09-09 14:30:26 - Reading version of the following file...
2014-09-09 14:30:26 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
2014-09-09 14:30:26 - GetFileVersionInfoSize failed (-2147024894)
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Microsoft SQL Server 2008 R2 SP1 Native Client
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - Version
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - 10.51.2500.0
2014-09-09 14:30:26 - A higher version of the prerequisite above is already installed
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Windows Server AppFabric
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - ProductVersion
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\AppFabric\V1.0
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Windows Identity Foundation (KB974405)
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 -
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Microsoft Information Protection and Control Client
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 -
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Microsoft WCF Data Services 5.0
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - Version
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - 5.0.51212.0
2014-09-09 14:30:26 - A higher version of the prerequisite above is already installed
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Microsoft WCF Data Services 5.6
2014-09-09 14:30:26 - Reading the following string value/name...
2014-09-09 14:30:26 - Version
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.6
2014-09-09 14:30:26 - The value is...
2014-09-09 14:30:26 - 5.6.61587.0
2014-09-09 14:30:26 - The prerequisite above is already installed
2014-09-09 14:30:26 - Check whether the following prerequisite is installed:
2014-09-09 14:30:26 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
2014-09-09 14:30:26 - Reading the following DWORD value/name...
2014-09-09 14:30:26 - IsInstalled
2014-09-09 14:30:26 - from the following registry location...
2014-09-09 14:30:26 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
2014-09-09 14:30:26 - Beginning download/installation
2014-09-09 14:30:26 - Created thread for installer
2014-09-09 14:30:26 - "C:\Windows\system32\dism.exe" /online /enable-feature /featurename:NetFX3 /All /norestart
2014-09-09 14:30:27 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:28 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:29 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:30 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:31 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:32 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:33 - Install process returned (0)
2014-09-09 14:30:33 - [In HRESULT format] (0)
2014-09-09 14:30:33 - "C:\Windows\system32\WindowsPowerShell\v1.0\powershell.exe" -ExecutionPolicy Bypass "C:\Users\DADM_T~1\AppData\Local\Temp\PreFB24.tmp.PS1"
2014-09-09 14:30:33 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:34 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:35 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:36 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:37 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:38 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:39 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:40 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:41 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:42 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:43 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:44 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:45 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:46 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:47 - Install process returned (0)
2014-09-09 14:30:47 - [In HRESULT format] (0)
2014-09-09 14:30:47 - "C:\Windows\system32\dism.exe" /online /enable-feature /all /featurename:IIS-ASPNET45 /norestart
2014-09-09 14:30:47 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:48 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:49 - Install process returned (0)
2014-09-09 14:30:49 - [In HRESULT format] (0)
2014-09-09 14:30:49 - "C:\Windows\system32\iisreset.exe" /noforce
2014-09-09 14:30:49 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:51 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:52 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:53 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:54 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:55 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:56 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:57 - Request for install time of Application Server Role, Web Server (IIS) Role
2014-09-09 14:30:57 - Install process returned (0X426=1062)
2014-09-09 14:30:57 - [In HRESULT format] (0X80070426=-2147023834)
2014-09-09 14:30:57 - Last return code (0X426=1062)
2014-09-09 14:30:57 - Reading the following DWORD value/name...
2014-09-09 14:30:57 - Flags
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - PendingFileRenameOperations
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SYSTEM\CurrentControlSet\Control\Session Manager
2014-09-09 14:30:57 - Reading the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
2014-09-09 14:30:57 - Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
2014-09-09 14:30:57 - Last return code (0X426=1062)
2014-09-09 14:30:57 - Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any command line options.
2014-09-09 14:30:57 - Cannot retry
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Windows Management Framework 3.0
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - PowerShellVersion
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
2014-09-09 14:30:57 - The value is...
2014-09-09 14:30:57 - 4.0
2014-09-09 14:30:57 - A higher version of the prerequisite above is already installed
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Microsoft .NET Framework 4.5
2014-09-09 14:30:57 - Reading the following DWORD value/name...
2014-09-09 14:30:57 - Install
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-09-09 14:30:57 - The value is (1)
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - Version
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
2014-09-09 14:30:57 - The value is...
2014-09-09 14:30:57 - 4.5.51641
2014-09-09 14:30:57 - A post release .NET 4.5 is installed
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Windows Identity Foundation (KB974405)
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 -
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
2014-09-09 14:30:57 - The value is...
2014-09-09 14:30:57 - 6.1.7600.0
2014-09-09 14:30:57 - The prerequisite above is already installed
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
2014-09-09 14:30:57 - Reading version of the following file...
2014-09-09 14:30:57 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
2014-09-09 14:30:57 - GetFileVersionInfoSize failed (-2147024894)
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Microsoft SQL Server 2008 R2 SP1 Native Client
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - Version
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
2014-09-09 14:30:57 - The value is...
2014-09-09 14:30:57 - 10.51.2500.0
2014-09-09 14:30:57 - A higher version of the prerequisite above is already installed
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Windows Server AppFabric
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - ProductVersion
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\AppFabric\V1.0
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Windows Identity Foundation (KB974405)
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 -
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Microsoft Information Protection and Control Client
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 -
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Microsoft WCF Data Services 5.0
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - Version
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
2014-09-09 14:30:57 - The value is...
2014-09-09 14:30:57 - 5.0.51212.0
2014-09-09 14:30:57 - A higher version of the prerequisite above is already installed
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Microsoft WCF Data Services 5.6
2014-09-09 14:30:57 - Reading the following string value/name...
2014-09-09 14:30:57 - Version
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.6
2014-09-09 14:30:57 - The value is...
2014-09-09 14:30:57 - 5.6.61587.0
2014-09-09 14:30:57 - The prerequisite above is already installed
2014-09-09 14:30:57 - Check whether the following prerequisite is installed:
2014-09-09 14:30:57 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
2014-09-09 14:30:57 - Reading the following DWORD value/name...
2014-09-09 14:30:57 - IsInstalled
2014-09-09 14:30:57 - from the following registry location...
2014-09-09 14:30:57 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
2014-09-09 14:32:19 - Opening log file
2014-09-09 14:32:19 - Opened action for user
2014-09-09 14:32:19 - C:\Users\DADM_T~1\AppData\Local\Temp\prerequisiteinstaller.2014.09.09-14.30.26.logThank you guys for the quick answer! Muche appreciated
I've tried all suggested solutions, but no luck :-(
- tried http://support.microsoft.com/kb/2765260 > no help and by the way the hotfix provided is not applicable for 2012 R2.
also tried "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regii -enable -i" and got this :
Microsoft (R) ASP.NET RegIIS version 4.0.30319.33440Administration utility to install and uninstall ASP.NET on the local machine.Copyright (C) Microsoft Corporation. All rights reserved.Start installing ASP.NET (4.0.30319.33440).This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool. For more details please see http://go.microsoft.com/fwlink/?LinkID=216771.Finished installing ASP.NET (4.0.30319.33440).
http://social.technet.microsoft.com/wiki/contents/articles/14582.sharepoint-2013-install-prerequisites-offline-or-manually-on-windows-server-2012-a-comprehensive-guide.aspx
> is not for 2012 R2.
For the automated install script (http://gallery.technet.microsoft.com/office/DownloadInstall-SharePoint-e6df9eb8) Craig mentions that the script are not yet compatible
"SharePoint 2013 SP1 and Windows Server 2012 R2 support coming soon
I will be updating this script with support for SharePoint 2013 Service Pack 1 installations along with support for Windows Server 2012 R2 in the near future. Thank you to everyone for the interest in my scripts - it is much appreciated! " -
Hi All,
I have installed SharePoint 2013 prerequisites successfully on windows server 2012. While installing SharePoint 2013, system struck on for several minutes. I have restart my system manually. Later I then installed prerequisites which showed a successful
lessage. But When I try to install SharePoint 2013. I am getting the following error:
trial editions and lincensed editions of SharePoint, Project Server, and Office Web apps products may not be installed on the same server.
I am unable to find solution for this issue. what is the solution for this?
Thanks in Advance..
Prem KumarTo be honest, the quickest thing you could do (and what I would do regardless) is re-build the server (re-install Windows).
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
Installing SharePoint 2013 in a Windows 2012 R2 Server I was getting the following error
when I install prerequisiteinstaller.exe in sharepoint 2013, got the below error:
Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
Any expert please help?Hi,
From your description, I know you get error when you install SharePoint 2013 in Windows Server 2012 R2.
If you have tried all method above. In your case, you have installed the Web Server(IIS), but the
Web Server (IIS) role installation may fail. You could try run commande: aspnet_regii -enable –i.
Here are similar issues:
https://social.technet.microsoft.com/Forums/office/en-US/37cc20db-6cc7-45e0-928c-9a1ddbdab2ae/the-tool-was-unable-to-install-application-server-role-web-server-iis-role?forum=sharepointadmin.
http://itrob.be/sharepoint-2013-installation-issue-the-tool-was-unable-to-install-application-server-role-web-server-iis-role/
As SharePoint 2013 does not support Windows 2012 R2 Server very well what you can find from this blog:
http://blogs.technet.com/b/wbaer/archive/2013/09/22/sharepoint-2013-support-for-windows-server-2012-r2.aspx.
Please try to refer to this article:https://iouchkov.wordpress.com/2013/10/19/how-to-install-sharepoint-2013-on-windows-server-2012-r2/.
Best Regards
Vincent Han
TechNet Community Support -
Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
ThanksHi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Error message after installing Office 2013 from DVD
After i install office 2013 on new Win 8.1 Pro laptop , i can start in control panel mail 32 bit option to configure accounts...
i found error in event logs:
Log Name: Application
Source: Application Error
Date: 2014-06-24 5:20:58 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PMCHome
Description:
Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16656, time stamp: 0x531812f4
Exception code: 0xc06d007e
Fault offset: 0x00012c1a
Faulting process id: 0x1180
Faulting application start time: 0x01cf8ff2304d4f6f
Faulting application path: C:\Windows\SysWOW64\rundll32.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-24T21:20:58.000000000Z" />
<EventRecordID>1851</EventRecordID>
<Channel>Application</Channel>
<Computer>PMCHome</Computer>
<Security />
</System>
<EventData>
<Data>rundll32.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>52158827</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.16656</Data>
<Data>531812f4</Data>
<Data>c06d007e</Data>
<Data>00012c1a</Data>
<Data>1180</Data>
<Data>01cf8ff2304d4f6f</Data>
<Data>C:\Windows\SysWOW64\rundll32.exe</Data>
<Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
<Data>6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Can some answer why?
Fresh install, no errors in install at all
RegardsHi,
Rundll32.exe is responsible for calling Windows DLL (or Dynamic Link Library) files and loading them into your PC's memory.
Usually the rundll32.exe Application error is not a straight forward error. There are lots of possible reasons for this error, includes a failed or incorrect installation or uninstallation of any softwares, which might have left erroneous Windows registry
entries.
Tracking down the exact issue can take lots of investigation. The severity of this error really depends, if everything works well for you, you can just ignore it. However, if you want to correct this, try below steps:
Since you notice this error right after you installed Office 2013, try to remove and re-install it using default setting.
Reboot your computer, many programs require a reboot for successful installation.
Try to update your computer drivers. This is usually the cause of lots of .dll file error.
Try to run the System File Checker tool (SFC.exe) to correct any incorrect system file. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files:
http://support.microsoft.com/kb/929833/en-us
Hope this helps.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Error in Configuration Wizard after installing SharePoint 2013 Service Pack 1
Windows Server 2012 with latest updates and SharePoint 2013 with latest updates:
I installed SharePoint 2013 Service Pack 1 and when I run the configuration Wizard i get this error:
Error in Configuration Wizard
Resource id to be retrieved is PostSetupConfigurationFailedEventLog for language English (United States)
Resource retrieved id PostSetupConfigurationFailedEventLog is Configuration of SharePoint Products failed. Configuration must be performed in order for this product to operate properly. To diagnose the problem, review the extended error information
located at {0}, fix the problem, and run this configuration wizard again.
Leaving function StringResourceManager.GetResourceString
Configuration of SharePoint Products failed. Configuration must be performed in order for this product to operate properly. To diagnose the problem, review the extended error information located at C:\Program Files\Common Files\Microsoft Shared\Web
Server Extensions\15\LOGS\PSCDiagnostics_3_8_2014_23_55_49_686_1872915373.log, fix the problem, and run this configuration wizard again.
In event view I see this two errors:
1) First error
System
Provider
[ Name]
SharePoint 2010 Products Configuration Wizard
EventID
104
[ Qualifiers]
0
Level
2
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-03-08T21:41:59.000000000Z
EventRecordID
135580
Channel
Application
Computer
ABC-SRV-WEB01.abc.local
Security
EventData
Failed to initiate the upgrade sequence. An exception of type System.MissingMethodException was thrown. Additional exception information: Method not found: 'Void Microsoft.SharePoint.WorkflowServices.IWorkflowService.Upgrade(System.Object,
System.String, Microsoft.SharePoint.Upgrade.SPLog)'. System.MissingMethodException: Method not found: 'Void Microsoft.SharePoint.WorkflowServices.IWorkflowService.Upgrade(System.Object, System.String, Microsoft.SharePoint.Upgrade.SPLog)'. at System.RuntimeTypeHandle.GetTypeByName(String
name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type) at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError,
Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName) at System.Type.GetType(String typeName) at Microsoft.SharePoint.Utilities.SPTypeSerializer.DeserializeType(String typeName,
Guid classId, Boolean bResolveMissingTypes) at Microsoft.SharePoint.Administration.SPConfigurationDatabase.ResolveObjectAndClassVersions(SPLog log) at Microsoft.SharePoint.Upgrade.SPManager.BootStrap(Guid sessionId, SPUpgradeOperationFlags flags) at Microsoft.SharePoint.PostSetupConfiguration.UpgradeBootstrapTask.Run()
at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()
2) Second error
System
Provider
[ Name]
SharePoint 2010 Products Configuration Wizard
EventID
100
[ Qualifiers]
0
Level
2
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-03-08T21:41:59.000000000Z
EventRecordID
135581
Channel
Application
Computer
ABC-SRV-WEB01.abc.local
Security
EventData
Configuration of SharePoint Products failed. Configuration must be performed in order for this product to operate properly. To diagnose the problem, review the extended error information located at C:\Program Files\Common Files\Microsoft Shared\Web Server
Extensions\15\LOGS\PSCDiagnostics_3_8_2014_23_41_9_710_572545016.log, fix the problem, and run this configuration wizard again.
Please advise on next steps.
How can I successfully install SP1?
Thanks,
Alexcould you please share the upgrade log file, so that we understand the error?
did you reboot your server after the installation of SP1?
also try to clear the Config cache on the servers and then try again?
you can run this command on the server its failing
Get-SPProduct -local
PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog -
Dear all
During install Exchange 2013 through Powershell on Server 2012 I got this error in Mailbox role: Client Access service :
The following error was generated when "$error.Clear();
$BEVdirIdentity = $RoleNetBIOSName + "\OWA (Exchange Back End)";
new-OwaVirtualDirectory -Role Mailbox -WebSiteName "Exchange Back End" -DomainController $RoleDomainController
set-OwaVirtualdirectory -Identity $BEVdirIdentity -FormsAuthentication:$false -WindowsAuthentication:$true;
" was run: "An error occurred while creating the IIS virtual directory 'IIS://MONAMBX2.mona.local/W3SVC/2/ROOT/o
wa' on 'MONAMBX2'.".
The following error was generated when "$error.Clear();
$BEVdirIdentity = $RoleNetBIOSName + "\OWA (Exchange Back End)";
new-OwaVirtualDirectory -Role Mailbox -WebSiteName "Exchange Back End" -DomainController $RoleDomainController
set-OwaVirtualdirectory -Identity $BEVdirIdentity -FormsAuthentication:$false -WindowsAuthentication:$true;
" was run: "The operation couldn't be performed because object 'MONAMBX2\OWA (Exchange Back End)' couldn't be fo
und on 'MonaDc1.mona.local'.".
Any advice please !!I can't answer your question but I had a similar issue when I was trying to move our mailbox database off the C: drive. Our environment still has an Exchange 2007 server in it and when I was trying to move the database on the 2013 server, I would get
error messages saying the database does not exist. It seemed like it was trying to move the database on the 2007 server from the similar error messages that I was getting. To get around it, I deleted the database and created a new one on the drive
where we wanted it.
I discovered this when I was configuring the Antispam settings. I deleted our 2007 settings, added them to the 2013 shell, the settings appeared on our 2007 server. The shell on 2013 was making changes to 2007.
I'm not sure if there is a "Get|Set or New" command that I/we should be using when this happens. Or maybe my issues will be fixed if I just remove the Exchange 2007 server? I'm not ready to do that yet because I can't configure the spam filtering
on 2013 yet with its shell not being able to make the changes that we need.
I don't know if your environment is in coexistence mode like mine.
Hopefully someone else out there has an answer or can tell us when/how the shell can make the appropriate changes to the 2013 server. Does this happen after the 2007 server is removed? -
Error when installing office 2013
Hello,
when installing office 2013 on a machine i receive this error.
A repair of the registry didn`t fix the issue.
Anybody with an option?
ThxHi,
If you have installed Office before, make sure it has been removed completely. Refer to the links below and try the Fix it:
Office 2010:
http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx
Office 2013 and Office 365:
http://support.microsoft.com/kb/2739501/en-us
Usually this problem is caused by the damaged registry, we can try to use Windows Installer CleanUp utility to remove the Windows Installer registry settings associated with your products installation.
You can refer to this kb below, though it's for earlier versions of Office, it still may help:
http://support.microsoft.com/default.aspx?kbid=304429
We can also try installing in Windows Clean Boot Mode:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support -
Installation Error Installing Exchange 2013 CU3 on Server 2012
Hello,
When Installing Exchange 2013 on server 2012 I get the following error during Step 1 of 8 of Transport Service. I have installed and unistalled Exchange a few times, restarted the machine manually and removed exchange from AD, etc. to no avail.
Any suggestions will be very much appreciated.
Thank You.
VK
Error:
The following error was generated when "$error.Clear();
install-MsiPackage `
-PackagePath ($RoleInstallPath + "TransportRoles\agents\Hygiene\ASDat.MSI") `
-LogFile ($RoleSetupLoggingPath + "\InstallASDat.msilog") `
-PropertyValues ("ALLUSERS=1") `
-UpdatesDir $RoleUpdatesDir
" was run: "Installing product C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\agents\Hygiene\ASDat.MSI failed. This action is only valid for products that are currently installed. Error
code is 1605.".Martina,
Thank you for your response. KB says that Machinepolicy and Userpolicy are to be set to Undefined and that is what I have.
Windows PowerShell
Copyright (C) 2013 Microsoft Corporation. All rights reserved.
PS C:\Users\Administrator> get-executionpolicy –list
Scope
ExecutionPolicy
MachinePolicy
Undefined
UserPolicy
Undefined
Process
Undefined
CurrentUser
Undefined
LocalMachine
RemoteSigned
VK -
Installing Exchange 2013 errors
Problems installing Exchange 2013 on a new Server 2012 r2. Existing Exchange is 2007 on a SBS 2008r2.
Error:
The following error was generated when "$error.Clear();
if ($RoleIsDatacenter -ne $true -and $RoleIsDatacenterDedicated -ne $true)
if (Test-ExchangeServersWriteAccess -DomainController $RoleDomainController -ErrorAction SilentlyContinue)
$sysMbx = $null;
$name = "SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}";
$dispName = "Microsoft Exchange";
Write-ExchangeSetupLog -Info ("Retrieving mailboxes with Name=$name.");
$mbxs = @(Get-Mailbox -Arbitration -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1 );
if ($mbxs.Length -eq 0)
Write-ExchangeSetupLog -Info ("Retrieving mailbox databases on Server=$RoleFqdnOrName.");
$dbs = @(Get-MailboxDatabase -Server:$RoleFqdnOrName -DomainController $RoleDomainController);
if ($dbs.Length -ne 0)
Write-ExchangeSetupLog -Info ("Retrieving users with Name=$name.");
$arbUsers = @(Get-User -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1);
if ($arbUsers.Length -ne 0)
Write-ExchangeSetupLog -Info ("Enabling mailbox $name.");
$sysMbx = Enable-Mailbox -Arbitration -Identity $arbUsers[0] -DisplayName $dispName -database $dbs[0].Identity;
else
if ($mbxs[0].DisplayName -ne $dispName )
Write-ExchangeSetupLog -Info ("Setting DisplayName=$dispName.");
Set-Mailbox -Arbitration -Identity $mbxs[0] -DisplayName $dispName -Force;
$sysMbx = $mbxs[0];
# Set the Organization Capabilities needed for this mailbox
if ($sysMbx -ne $null)
# We need 1 GB for uploading large OAB files to the organization mailbox
Write-ExchangeSetupLog -Info ("Setting mailbox properties.");
set-mailbox -Arbitration -identity $sysMbx -UMGrammar:$true -OABGen:$true -GMGen:$true -ClientExtensions:$true -MailRouting:$true -MessageTracking:$true -PstProvider:$true
-MaxSendSize 1GB -Force;
else
Write-ExchangeSetupLog -Info ("Cannot find arbitration mailbox with name=$name.");
else
Write-ExchangeSetupLog -Info "Skipping creating E15 System Mailbox because of insufficient permission."
" was run: "Database is mandatory on UserMailbox.".
Error:
The following error was generated when "$error.Clear();
if ($RoleIsDatacenter -ne $true -and $RoleIsDatacenterDedicated -ne $true)
if (Test-ExchangeServersWriteAccess -DomainController $RoleDomainController -ErrorAction SilentlyContinue)
$sysMbx = $null;
$name = "SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}";
$dispName = "Microsoft Exchange";
Write-ExchangeSetupLog -Info ("Retrieving mailboxes with Name=$name.");
$mbxs = @(Get-Mailbox -Arbitration -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1 );
if ($mbxs.Length -eq 0)
Write-ExchangeSetupLog -Info ("Retrieving mailbox databases on Server=$RoleFqdnOrName.");
$dbs = @(Get-MailboxDatabase -Server:$RoleFqdnOrName -DomainController $RoleDomainController);
if ($dbs.Length -ne 0)
Write-ExchangeSetupLog -Info ("Retrieving users with Name=$name.");
$arbUsers = @(Get-User -Filter {name -eq $name} -IgnoreDefaultScope -ResultSize 1);
if ($arbUsers.Length -ne 0)
Write-ExchangeSetupLog -Info ("Enabling mailbox $name.");
$sysMbx = Enable-Mailbox -Arbitration -Identity $arbUsers[0] -DisplayName $dispName -database $dbs[0].Identity;
else
if ($mbxs[0].DisplayName -ne $dispName )
Write-ExchangeSetupLog -Info ("Setting DisplayName=$dispName.");
Set-Mailbox -Arbitration -Identity $mbxs[0] -DisplayName $dispName -Force;
$sysMbx = $mbxs[0];
# Set the Organization Capabilities needed for this mailbox
if ($sysMbx -ne $null)
# We need 1 GB for uploading large OAB files to the organization mailbox
Write-ExchangeSetupLog -Info ("Setting mailbox properties.");
set-mailbox -Arbitration -identity $sysMbx -UMGrammar:$true -OABGen:$true -GMGen:$true -ClientExtensions:$true -MailRouting:$true -MessageTracking:$true -PstProvider:$true
-MaxSendSize 1GB -Force;
else
Write-ExchangeSetupLog -Info ("Cannot find arbitration mailbox with name=$name.");
else
Write-ExchangeSetupLog -Info "Skipping creating E15 System Mailbox because of insufficient permission."
" was run: "Database is mandatory on UserMailbox.".Hi
Remove thinking of SBS server because this part might scare you . It is just the same process of migrating it from Exchange 2007 to Exchange 2013 . You just need both the server operating smoothly until this migration is complete.
First Make sure you're running Rollup 10 of SP3 for Exchange 2007 and that you have atleast Exchange 2013 CU1 else the installation won't proceed further.
You need to have a seperate box for installing Exchange 2013.
I would recommend you to follow this artilcle which has clear cut information
http://technet.microsoft.com/en-us/library/jj898582(v=exchg.150).aspx
http://technet.microsoft.com/en-us/library/jj898581(v=exchg.150).aspx
Please let us know if you have already tried the above things. You can paste any errors generated in the app and sys logs in the installation server.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as
Answer” if a marked post does not actually answer your question. This can be beneficial to other
community members reading the thread.
Regards
Sathish -
While installing or updating I get error 1606. Could not access network location \Plugins.
Apparently there's a solution here: http://www.sevenforums.com/microsoft-office/230360-installation-error-1606-could-not-acces s-network-location-plugins.html
-
Error Code 30088-4 Installing OneNote 2013 with Office Pro 2007
Hi, I have been through most of the forums and have not found something related directly to this, but if it has been covered please direct me to the correct thread. I am installing OneNote 2013 on a computer running Windows 7 and Office Professional 2007.
I am running the installation as an administrator; however, each time I click the installer I get an error message stating there has been an issue and it gives me error code 30088-4. I have attempted the process of going to Control Panel > Programs and
Features, clicking on Office 2007, and selecting Change; however, no further windows will open once I click change so I am unable to click "Repair." I also went into Regedit and changed the
HKEY_CURRENT_USER\Software\Microsoft\Office entry to use Office.old and re-attempted the installation, receiving the same error. I have not yet attempted uninstalling and reinstalling Office yet, and wanted to see if there were any other
fixes before I go that route.
Thanks,
TeddeeHi,
Try repairing Office 2010 from Control Panel -> Programs and Features, then perform a clean boot to install Lync 2013, check if the issue persis.
How to perform a clean boot:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support
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