Instruction book say go to verizon wireless to get free copy of media manager so I can connect phone to computer. Can't find listing
Instruction book say go to verizon wireless to get free copy of media manager so I can connect phone to computer. Can't find listingfor the soft ware. It has one to send it to the cloud, but I want to save & edit it on my computer.
Try this: http://products.verizonwireless.com/index.aspx?id=fnd_backupAssistantPlus
Similar Messages
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i have an unlimited talk plan but I received a $40 long distance charge this month...no explanation, just says "long distance-Verizon wireless". Nothing shows up in roaming...what is this??
Sorry for any uncertainty about your bill, vintagefaith77! I can see how it would unsettle you to see a charge you didn't expect. Although you may have unlimited domestic minutes with your plan, long distance charges occur when you make a call to a non-domestic phone number (international). It wouldn't be a roaming charge because the call was made from within your home calling area (the United States) to an international number.
I recommend reviewing your detailed statement for the call(s). Some 10 digit numbers can be dialed from your phone but still be international (such as calls to Canadian or Dominican Republic numbers).
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
so i got ios 7 in beta on my ipod touch, now several months later, it says my ipod touch needs to be activated. it wont activate over wifi or when connected to itunes. how can i fix this?
You say you have iOS 7 beta. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own since you have a bootleg copy
PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog -
Any suggestions on how to get wifi to work? I have a multitech router and can connect with a computer wirelessly but not the ipad.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398 -
I am trying to download purchases made from my Iphone4 and it says "I do not have privledges to access the network. Please check your network connection and try again." I have checked my account info and it is good. I have made sure my pc is authorized and it is. Any ideas? I am on a gateway with windows 7 with all updates. Running Itunes 10.6.3.
I also have a new iPad and am having the same problem. I have tried all the apple troubleshooting tips and changing the DNS server, as well as setting up a new Apple ID. I already had an ID and it has worked for a year with my iPod. It works on the iPad with apps but not with Facetime or iMessage. I have changed router settings, added Google DNS to my PC as a DNS....nothing. I am at my wits end
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I have an older Power Mac desktop computer. I do not believe it has the hardware to connect wirelessly to my wireless network. The computer is located on the 2nd floor of my house where there are no ethernet network connections so I would have to use wireless to connect to the internet. I have a wireless LinkSys router downstairs that I use to create my wireless network. I also have a Time Capsule upstairs but without the ability to plug an ethernet network cable into it, I cannot use it to get internet access t the computer.
What hardware can I add to give me the abiity to connect the Power Mac to my wireless network?
Is there a way perhaps to link routers? IE. Can I somehow have my existing wireless router downstairs connect wirelessly with the Time Capsule upstairs that i could then plug the Power Mac into for connectivity?
Not sure what version of OS this computer is currently using but do know it does not have the newer dual Intel processors. As such I am unable to update to newer OS versions.While uselessSABOTAGE's advice is great, in case of future issues, it would helps us in the future if you would post accurate tech specs of your model iMac.
You info states you have an older IMac PowerMac, but is also says your OS X version is OS X 10.7.2.
This is not possible. OS X 10.7.2 Lion only runs on Intel CPU Macs.
Please, go up to the Apple symbol in the upper top left of OS X main menu bar. Click the symbol. Then click About this Mac. A popup window appears that gives some basic info. Then, click the More Info button and both post your iMacs complete specs by selecting/highlighting all of the info and copy paste this into a reply to this post, editing out your iMac's serial number. Then update the info you posted in your user profile with some of this new found data for future postings. -
Just bought my mac book, where do i sign up for my free copy of lion
I just bought muy Mac Book (i love it btw) and have seen where Apple says, "Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. " Where/How exactly do I do this?
Thanks!According to Apple:
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request." -
I upgraded to the newest version of Firefox yesterday. But now I cannot get online with Firefox. I can check my e-mail and browse the web on Internet Explorer, but not Firefox. I get a message that says Firefox is working offline. I uninstalled and reinstalled Firefox, but that did not help. I restored my computer to Sunday's settings, but that did not help.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I've just recently put in brand new batteries into my wireless Bluetooth mouse for iMac and it continuously disconnects itself and will then reconnect itself for only a few minutes, just to disconnect again. It's become impossible to use my computer as my mouse smoky won't connect itself for long enough to do anything. Anyone had this problem before and could help me out?
HI:
It does not sound like a battery problem.
Try a couple of things:
1. Reset the SMC
http://support.apple.com/kb/HT3964
2. Reset (if you can) the PRAM
http://support.apple.com/kb/PH4405
If that does not help, delete the mouse in system preferences, turn it off, restart, and turn the mouse back on.
Barry
P.S. I only needed it once, but I have an old USB mouse in case my Bluetooth one decides to quit. -
Any help is much appreciated.
How about some details on the older Mac if we are to help you?
Allan -
I need help. I forgot my passcode and have disabled my phone.
Trying to restore but it is not allowing me to without turning off find
my iphone on the phone. I can't do that because I need the passcode.
What do I do?That is where I am trying to restore from but it keeps telling me I have to turn off "find my iphone" on the phone but I can't do that since I don't know the passcode..
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My iPhone5 will not connect to my home wifi. I called my Internet provider and they said it is not their problem b/c my iPad and computer will connect. Sometimes I can get it to connect for a few minutes by choosing "other" network and then choosing "WPA" security and typing in my pass code. Other tomes it will spontaneously connect to my wifi. Very frustrating! Any ideas?
Hey ebe301,
Sorry to hear about your troubles with your PC. If you are not seeing your iPhone on your computer, then take a look at the link below to walk you through getting that working again. It will have you verify that drivers are installed and working as well as any third party software that may be causing conflicts.
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Take care,
-Norm G. -
Open Letter to Verizon Wireless
Dear Verizon,
I have been a loyal customer of yours for about 11 years now. You have been my only cell phone service carrier since I was 16 years old. You have been able to keep me with you because of your customer service and your coverage areas. However, I feel that we have just grown apart these last few years. .
You see, though your service fees have always been higher than the competition. I was always able to justify the expenditure because of your excellent coverage, unlimited data plan, and excellent customer service. There was a time when my phone was broken and I was still months away from getting an upgrade, but you allowed me to do so anyway. That is great customer service. I cannot tell you how many times I have been out in the middle of nowhere lost, yet still had service to use the GPS to guide me back home. That is excellent coverage. In addition, your unlimited data has provided me with access to the internet and netflix when I could not afford cable which has been extremely valuable.
However, I just do not think you love me anymore Verizon. It all started a few years ago when you decided you did not want to provide your customers with unlimited data. I was able to upgrade my phone to 4G and was still grandfathered in, so you didn't hurt me too much. Then, you decided that you were not going to honor grandfathered data plans with phone upgrades, which stung all the more. Now, you have decided that you no longer love me by throttling the data for those of us who are still grandfathered in. You say it's not throttling, but let's call it what it is, throttling.
I spoke with your customer service (which as I mentioned has always been 5-star), and I was trying to see what I could do to lower my monthly bill. To my dismay, I found that I have only two options: 1) upgrade my phone and receive a new 2 year agreement, or 2) buy a new phone with Verizon Edge, either upfront of have my payments spread across 20 months, and pay roughly the same amount as the 2 year agreement price. Both of these options will cost me roughly the same amount of money that I currently pay. In addition, I asked if I could keep my existing phone and get the cheaper Verizon Edge plan, but I was told that is not an option. In essence, to continue to do business with Verizon, I will be forced to pay for a product I don't necessarily need. I feel like President Obama is in charge of your company now, requiring everyone to buy what he mandates. There's no freedom of choice, and as a son of a Veteran, I truly value freedom.
You see, up until now I have been able to justify your high prices for service, coverage, unlimited data... but I just cannot be in this relationship anymore. I know you've tried to woo me back with "Unlimited nationwide calling and text messaging." The truth is, I've never used more than 100 minutes on the phone, and I already paid a premium to have unlimited text messaging... and I was ok with that. To be perfectly frank, what I'm saying is that your new plans suck and add absolutely no value to me. In fact, I would say your new plans have much less value to me now than before. I get much less than I had before (as I stated, your "unlimited nationwide calling" adds absolutely no value to me), and my rates will not go down, it's baffling.
I just wanted to let you know that I will now be acquiring internet, a much cheaper plan with another carrier that has unlimited nationwide calling, text messaging, and enough data to satisfy my needs, and a carrier that provides coverage where I need it. I will be getting all of these things for less than I am paying you now (and less than I would have to pay with your new plans). So I guess what I'm saying is that I am breaking up with you. It hurts me, but I know you care more about your bottom line than customer loyalty, and I can understand that. I am a proponent of capitalism. However, I am also a believer in free markets, and I believe (and I think other long-time customers will soon find out) that you now offer an inferior product based on price. Because of your short sighted plans to raise revenue when the overall economy is down, you will hurt yourself more than you will help yourself in the long run. I am only telling you that because I care. It has been a good ride, but I must now leave you before you lure me back in with false hope of ever getting better.
Sincerely,
Paul H.Amen to this wonderful letter!!! I have been with Verizon wireless FOREVER!!! They were wonderful---key word being WERE!! I can't count how many times & ways I contacted Verizon 2 weeks prior to my phone upgrade date---only to be told each time that I could not upgrade 2 weeks early (my phone at the time was deemed useless). Had to wait for THE date. Well, I went to a Verizon store several days before THE date and surprise..... the salesman let me upgrade my phone!! He could NOT believe that the phone reps or computer "chat" reps would not allow me to upgrade! Well, I did the upgrade for myself and my son (Samsung S4 for me and S5 for my son). I almost passed out when the salesman told me how much I owed!! What shocked me was the "line activation fee" for the 2 phones we purchased!! WHAT??!! Line activation fee??? The lines were already activated!! OMG Verizon----- you are getting to be just as bad as Time Warner Cable!!!
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How is it impossible to change the shipping method when Verizon Wireless is the one who screwed up?
Verizon Wireless doesn't have an email address because they know they'd get inundated with their many dissatisfied customers. I used to say "I love Verizon Wireless!!" now when people ask why I'm still with Verizon I say, "Better the devil I know than the devil I don't." And that's what almost everyone I know says!!! Why are we paying for terrible customer service and terrible policies!!! Don't they get enough money from us without having to treat us like garbage?!?!?!
Anyway, this is a bit of a rant, and I just hope someone sees it who can try to effect some change, although I doubt that's possible.
I know this is probably not the best way to resolve my issue, but I've been on the phone with customer service for over an hour, and I don't have time to go through the proper channels to leave feedback that I'm not sure even gets reviewed.
I ordered a new iPhone 5c on March 31st, through a promotion where I got the 32GB for free. Wonderful promotion, I was very excited, it worked out very well for me. I entered my credit card information to pay the $30 upgrade fee, which, quite frankly, should be illegal, and Verizon Wireless should be ashamed of themselves for charging customers to continue being customers. But that's a battle for another day.
The iPhone 5c was on back order and was guaranteed shipped by April 18th. I'm a tax accountant, so it works out well that I was super busy and not staring at the mailbox during those 18 days. But every now and then I checked my order status and it was never updated with FedEx. So I was a little concerned. On Friday, April 18th at 6.06 EST, I called in and spoke with a woman who assured me nothing was wrong with my order, and by the time the weekend was over, I should have an updated status. I asked her to review it carefully because I was concerned that I hadn't received any kind of update. She said there was nothing in there to delay my order.
Cut to Tuesday, April 22. I was perturbed, but not alarmed that I didn't have my new phone. Until my mother reminded me that she was getting my old phone, and her grace period ends on Friday, when she needs to either reconnect a phone, or start paying for service again, with or without the phone. So I called Verizon to find out what was going on.
The $30 charge didn't go through, so they never sent my device out. There is no reason the charge didn't go through, I have confirmation that I entered my card information correctly, there was over $2,000 in that account. So nothing on my side was amiss. Nobody at customer service can figure out why the payment didn't process. And nobody has the authority to expedite the shipping of my new phone. Ashley had me on hold for over 10 minutes while she conferred with a supervisor. Then she hung up on me. An accident, I know, but she didn't try to call me back, or text me to give me a callback number (which I've been told is an option).
So I had to call back in and explain this all over again to a new representative who was unable to transfer me to Ashley. And Ashley didn't put her correct inner email on my call record, so the new rep couldn't contact her. The new rep said all she could do was take the $30 payment, and then send my phone out. I was understandably upset at how I'd been hung up on, and previously lied to by the rep on Friday the 18th. But the rep insisted there was nothing she could do to expedite the shipping of my phone. I asked to speak to a supervisor, waited almost 20 minutes, which I understand.
The supervisor gets on the phone, and insists there's nothing she can do to expedite the shipping of my phone. Even after I explained the whole story, she still couldn't do anything. Because I chose normal shipping when I ordered the phone, they couldn't change it to overnight shipping now without cancelling the order. But if they cancelled the order, then I wouldn't be eligible for the promotional price, since that promotion had ended. I find it hard to believe 1) that there is **nobody** at Verizon Wireless customer service who can contact the warehouse and ask them to overnight a shipment and 2) that there is **nobody** at Verizon Wireless who could cancel my original order, create a new order with overnight shipment, and then waive the price of the phone to be in line with the promotion/sale.
I find it equally impossible to believe that in special circumstances, you can't forward the stock request to a store near me so I can pick up in person.
And then, to make matters even more fun, the supervisor I was on the phone with told me I had to order asap, because the shipping cutoff had passed 15 minutes before, and there wasn't even a guarantee that my phone would be shipped out at the end of the day. So instead of getting my phone a week later than I should have, I'd be getting it over a week later than I should have. To further compound my anger and frustration, when I called Verizon on March 31st to ask a question about my update, I sat on hold for a few minutes and was transferred and then hung up on. So I was hung up on twice by customer service, and that still didn't get me what I wanted.
Now, I know these are first world problems. But if consumers keep letting themselves get pushed around by the big monopolies who don't care about my $75 a month, then it will just get worse.
Ask yourself: Would you stay with a company who treated you the way I was treated above?
If you made it this far, thanks for reading.
Sincerely,
Soon to be a Former Verizon CustomerI think most Verizon customers feel the same way:/ I was chatting with Verizon for over 2 hours and they still wouldn't help me. Verizon Wireless and their customer service is TERRIBLE!! I do not know why they still have customers. I upgraded to the iPhone 5S end of December 2013. I spent over $250 for the brand new iPhone 5S and only had it for 3 mos before I started having problems with it. It is now June and am on my 3rd iPhone 5s. This 3rd phone is having issues already, which will make it the 4th phone since I upgraded and the 3rd replacement refurbished phone they sent me. I called today asking for a new phone. I do not want any part of the iPhones anymore with as many problems as I have had. I spoke to 3 different representatives, and none of them would help me. I still have a year and a half at least left on my contract, so they are going to let me go through god knows how many more iPhones before my contract ends. They basically stated that if I wanted a different phone I have to pay full retail price for a new phone or else be stuck with replacement iPhone 5S' for the next year and a half. Verizon is worthless!! I'm thinking I'm going to switch carriers. I spent so much money on a brand new phone when I upgraded and only had the new phone for 3 mos....that's just ridiculous and unfair and Verizon won't replace it with another brand new phone. I am stuck with refurbished iPhone 5S'.
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Connecting my PDA Palm TX to Verizon wireless internet
I have a PDa Palm TX and recently switched internet service from Comcast to Verizon. I can't connect to my Verizon wireless internet service. I do not know which secuirty key setup I need. Can someone please give me instructions on connecting to Verizon internet. I have a wireless router and it works fine with my two laptop computers. Thanks!
Connecting to the internet with your TX should have nothing to do with switching from Comcast to Verizon, but rather the type of security you (or someone else) set on your wireless router. Also, some types of routers won't work with the TX. Check the "stickied" thread near the top of this board for tips and "how-to's" about wireless networking issues.
If you don't know how to get into your router settings to check them there, you should be able to see the security settings on your laptop by checking the Network settings.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android
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