Insufficient credit when subscription status shows...

I have purchased a month subscription, but when i call a phone number in the country covered by it, skype still says insufficient credit. And the subscription isn't shown on my acoount page. Can you help me with it? Thank you very much

Hello
The reason you are receiving this message is because you have used your full monthly allocation of China 120 mins. Your new monthly allocation will be added today - 08/9/14 - at or about midnight UTC/GMT,
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
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