Intermittent and crackling audio - iPad 3

Hi
yesterday afternoon my iPad audio started to crackle and then cut out.
IT it came back intermittently but very crackly and only for a few seconds at a time.
I looked through the threads and followed some tips but am still having the same problem.
To clarify, I have done the following:
plugged in and removed headphones
plugged in and removed charger
cleaned headphone and charger socket with toothbrush
hard reset the iPad
reset networksettings
reset all iPad settings
Backed up and restored iPad
checked the volume isn't muted or the slider switch is set to mute.
Changed the slider button to lock rotation
the audio works fine through Bluetooth speaker and headphones but is not working through the on board external speaker.
I am running ios7.1.2
Any help would be appreciated. I'm reluctant to take it to the Genius Bar as I have had three friends take mostly working apple products in and come out with completely not working apple products!
Thanks in advance.

Hi Demo.
Thank you fyou for the prompt reply.
To be honest, I feared as much. And being out of warranty I wanted to see if I had exhausted all possibilities before going to the GB.
I Guess it is over two years old however because it's only WIFI it rarely leaves the sofa so was hoping it wasn't an internal fault.
I'll see if I can get into the GB in the next couple of days.

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Hello forumites,
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Triple Nested: Dropbox - Triple Nested.mxf (Bad audio)
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Well, this gives me something to explore. Thank you.
It looks like it meets the requirements you identified, but I cannot tell the "type 2"
here is a report from MediaInfo:
General
Complete name                    : H:\***4.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
Format_Commercial_IfAny          : DV
Format profile                   : OpenDML
File size                        : 1.79 GiB
Duration                         : 8mn 52s
Overall bit rate                 : 28.9 Mbps
Video
ID                               : 0
Format                           : DV
Duration                         : 8mn 52s
Bit rate mode                    : Constant
Bit rate                         : 24.4 Mbps
Width                            : 720 pixels
Height                           : 480 pixels
Display aspect ratio             : 4:3
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Standard                         : NTSC
Chroma subsampling               : 4:1:1
Bit depth                        : 8 bits
Scan type                        : Interlaced
Bits/(Pixel*Frame)               : 2.357
Stream size                      : 1.78 GiB (100%)
Audio
ID                               : 0-0
Format                           : PCM
Muxing mode                      : DV
Muxing mode, more info           : Muxed in Video #1
Duration                         : 8mn 52s
Bit rate mode                    : Constant
Bit rate                         : 1 536 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Stream size                      : 0.00 Byte (0%)
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4.3.3 audio pops and crackles have returned!

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Pops and crackles when using EAX in F.E.A.R.

Here is my system:
Windows 7 64-bit
intel i7 930
ASUS P6T:SE Mobo
2x Nvidia GTX 470 SLI
12GB DDR2 RAM
1TB 7200 RPM HDD
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I recently discovered Alchemy and how it would enable EAX effects (though I'm still not exactly sure if EAX is responsible for the 3D positioning or if it's just some fancy processing to make sound effects sound cooler).
That said, I noticed that after enabling Alchemy and EAX effects, F.E.A.R. started to make popping and crackling noises. But, these noises wouldn't start immediately. It would take a couple minutes before I started hearing them, and it would get progressively worse and worse. Eventually, the game itself would start stuttering and it became impossible to play because of the choppiness.
I have never really experienced this with another game, and only noticed this behavior after enabling EAX effects. I have played F.E.A.R. before with no problems, granted, this was without EAX effects enabled.
Furthermore, I have no idea what needs to be enabled. In the F.E.A.R. sound menu, I have these options:
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EAX 2.0
Advanced EAX HD
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And the popping and crackling even continues after I exit the game, even in Windows, but to a lesser extent. And it seems to quit completely after a few minutes. Very strange.
Also, I tried disabling SLI and it did not seem to make a difference.
What is going on here? I just want to play this game with 5.1 surround sound and, preferably, EAX, because I do like the way it sounds. It's just that I can't play with EAX because it starts jacking up after awhile.
Edit: It seems that turning on "Hardware Mixing" enables discrete 5.1 channels. Without Hardware Mixing on, I only get stereo output from F.E.A.R. Is this correct behavior? I'm testing further to see if the popping and crackling occurs when Hardware Mixing is enabled (but not any of the EAX settings). I'll report back when I know.
Edit #2: After several minutes of playing with only Hardware Mixing enabled (and no EAX), no popping or crackling occurred. I will continue to test different combinations.
Edit #3: After more testing, it seems that I can use Hardware Mixing (which enables discrete 5.1 channels) and Advanced EAX HD together, which sounds absolutely fantastic. I believe that the problem is caused when I enable EAX 2.0 -- even if I immediately disable it, it seems like it actually starts causing a problem. So what I did was completely restart the game (and my computer) and ONLY enable Hardware Mixing and Advanced EAX HD making sure not to touch EAX 2.0 at all, leaving it disabled.
I've been playing for about an hour with no pops or crackles at all, let's hope it stays that way!
tl;dr - Turning on EAX 2.0 and Advanced EAX HD at the same time can cause undesirable results even if you turn off EAX 2.0. Restart the game (and perhaps your computer) to make sure that when you start the game, EAX 2.0 is completely disabled and ONLY enable HW Mixing and Advanced EAX HD.
Edit #4: Sadly, I am still noticing some intermittent popping, but after playing for awhile it never gets extremely bad. It is much less severe than earlier. Not sure where to go from here.

Originally Posted by Thalyn
Well, I found my copy of FEAR and loaded it up. Patched it to 1.08 (which meant re-downloading the patch, since the one I got before was the US version - mine game is apparently the UK one, which actually has a patch half the size) and fired it up.
Just for curiosity I didn't install ALchemy straight away. As I suspected, none of the advanced sound mode options were enabled, which means they've just got an overly complicated menu. It could have just as easily been one option called "Audio Processing" with "Hardware", "EAX 2.0" and "EAX Advanced HD" as the available options - no need for a "Software" setting since it would be disabled without any of those, and the others could be en-/dis-abled based on your hardware capabilities. Oh well - chalk that one up to poor menu design.
When I did install ALchemy, however, I just used the default settings - 4 buffers at 25 duration - and turned on all three options in-game. I played through until the first checkpoint in the 3rd "level" (after the third loading screen w/briefing) and didn't notice anything unwanted with the sound. It appears that I'm using ALchemy 1.43.21, going by the installation files properties, but in all honesty I'm just using what came with the latest Recon3D drivers.
The nearest equivalent I can find for the X-Fi Titanium is a beta 1.43.06, but I might be able to find a way to upload the Recon3D one somewhere if you want to see if it works and fixes the problem. Alternatively, they can be extracted from the driver suite for the Recon3D easy enough. I use 7-Zip to do it, but other archive programs can probably do it as well. Look in the Audio\extras\Audio\ALchemy directory.
It's a shame the protagonist in FEAR keeps wigging out. It's actually a pretty darned good shooter when it's not trying to warp your brain - but at least there's no baby crying like when Max Payne goes nuts.
I just noticed that I get popping, crackling, and eventually game-freezing in Left 4 Dead 2, as well.
I used Alchemy to enable EAX for Left 4 Dead to (I read in the FAQ on Creative's Alchemy page that you could enable it for source engine games), and while playing, I starting hearing pops and stuff just like as in F.E.A.R. Eventually, the game started lagging as well (like in F.E.A.R.), and I had to quit out. It even persisted in windows for a bit as I would notice it when changing the volume and hearing the little "ding" with a pop or crackle in it. I restarted my computer.
I wonder if perhaps the problem isn't Alchemy, but if my sound card is overheating? But that seems a bit far-fetched. I do have two gpus which produce a lot of heat, but both of them stay within safe temperatures (though they do get close at times). In fact, one of them is even water-cooled, and it stays very cool.
It just seems especially strange that, although diminished, the pops and crackles continue even when I quit to my desktop. I don't hear them unless a sound is playing, though. And even then, it is quite diminished from they way it was during the game.
Also, how do I check my version of Alchemy? Could I not use the software update to get the latest version?
Edit: I just tried the software update. It said that my version of Alchemy is 1.41.02, and that I have the latest version installed.
Do different versions of Alchemy exist for different Creative cards? For example, perhaps 1.41.02 IS the most recent version for my x-fi titanium, but not for your recon3D.. Or can I use any version of Alchemy? Maybe getting the most recent version would fix my problems.
Edit #2: I found version 1.43.06 of Alchemy. I went to the x-fi titanium's page on Creative's site and clicked on "beta application", and it was there. Downloading/installing now and testing.
Edit #3: Version 1.43.06 of Alchemy does not seem to work. I do not get any EAX effects in F.E.A.R. at all, no matter which combination of options are enabled.
Also, as a side note, does "EAX Effects" need to be enabled in the audio control panel? I've tried it both ways, but it doesn't seem to make a difference.

ITunes Stream Stuttering and Crackling Noises (Temporary Work Around Option

Note: If you don’t take the time from your busy schedule to address these suggestions being provided in this and future upcoming series, then by all mean continue with what you were doing before and continue to experience the frustrations and problems. The series is not meant to be a cure-all for the problems you are having. But the information will go a long way toward correcting and improving a lot of issues that you may be having with your system. Think About It !!!!!!!!!!
I listen to the radio a lot using the iTunes player as well as listen to music that I have transferred to the player. When a problem occurs it aggravates me to no end especially if it is occurring when I am try to relax to my music. At times I am also experiencing the stuttering and crackling issues in the 7.0 update that has been recently released. The following information can be useful in temporarily correcting this problem until Apple comes up with a patch to resolve this issue. If you choose to proceed with implementing this information then you assume any liability that may occur during your attempts at using and applying this information. This information has so far suited any needs that I may or am currently having to date personally.
1)Quick Time Preferences – In the Quick Time Preferences\Audio tab check to make sure that the settings are at the default level. Your platform may reflect a different khz Rate. On my platform my default level will be the following:
Rate: 44.1 khz
Size: 16 bit
Channels: Stereo (L R)
When I listen to my music I like a good quality stereo sound so I have my audio sound routed from my laptop to my CD or Video jacks in the back of my stereo. Stereo System: Pioneer SX 251R Receiver. External Speakers: 2 - 8 ohm Yamaha.
Make sure the Safe Mode box is unchecked. Close the Quick Time player. Now, when you begin experiencing the stutter problem there are two immediate steps that you can try to correct the problem:
1)Stop the stream or the music that you are listening too and restart the service each time that the event occurs, (In my case the events that have been occurring has not been consistent when they do occur. Close monitoring in place on all connection ports. Running Snap In’s deployed: IPSec Monitor/MMC Console– Currently monitoring IKE and IPSec Statistics for any changes. To run this snap in properly the Event Monitor must be in the running state and actively logging events in the Administrative\Event Viewer Folder) I will also be configuring Dr Watson to generate a Stack and Dump file log to the desk top in the event of an unexpected occurrence. or,
2)If that does not correct the problem then try the following: Go to the My Computer folder and open it up. When you have done so, Right click the Local Disk and enter the Properties section. When the Local Disk Properties box comes up, enter the Tools tab, in the Error Checking section, place a check mark in the “Automatically Fix System Errors” and click start\yes. Back out of that and close all running programs including firewall in the tray next to your clock and reboot the system.
Once you have rebooted run the Disk Cleanup utility and the Disk Defragmenter utility. While we are using the Disk Defragmenter lets take an extra step to insure that we defragging the hard drive volumes as much as possible. Click on the analyze button a second time. If there are any entries in the box highlight the first entry and run the Defrag utility a second time.
Tip! If you would get in the habit of running defrag process regularly on a daily basis it will help improve the overall baseline performance of your machine.
Last Step: Open your player and try again.
If you are still experiencing the problem and it hasn’t leveled out to your satisfaction then there are two additional steps that I have personally used or am currently using that may help with your issues. The steps will involve installing a small batch file program and a hot fix patch.
User Profile Hive Cleanup Service– (Batch Program) Open your Browser and type in the following address: www.microsft.com once the page has loaded look for the search bar in the upper right hand corner of the page. In the search bar type in the following: “User Profile Hive Cleanup Service”. Once the search result page comes up click on the first result to bring up the proper download page. Before you can use this batch program you will be required to go through a short validation process before you can download the program. The validation process is to ensure that you are running a genuine windows platform.
Overview
The User Profile Hive Cleanup service helps to ensure user sessions are completely terminated when a user logs off. System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases the user session is prevented from completely ending. This can result in problems when using Roaming User Profiles in a server environment or when using locked profiles as implemented through the Shared Computer Toolkit for Windows XP.
On Windows 2000 you can benefit from this service if the application event log shows event id 1000 where the message text indicates that the profile is not unloading and that the error is "Access is denied". On Windows XP and Windows Server 2003 either event ids 1517 and 1524 indicate the same profile unload problem.
To accomplish this the service monitors for logged off users that still have registry hives loaded. When that happens the service determines which application have handles opened to the hives and releases them. It logs the application name and what registry keys were left open. After this the system finishes unloading the profile.
Once you have downloaded and installed the batch file close all running programs and reboot. Now, ‘This is important”, lets determine if the batch file is properly running after installation. Go to Start\Help and Support. Once the Help and Support Center comes up click on the following link: “Use tools to view your computer information and diagnose problems” under the “Pick a task” section. Once the page has been loaded in the left hand pane click on the “Advanced System Information” link. Once that page has been loaded click on the following link: View detailed system information (Msinfo32.exe).
Once the System Information box is loaded look in the left pane and open the Software Environment Tree and click on the following link: Windows Error Reporting. If the batch program is properly running you should see the following entry: “User profile hive cleanup service version 1.6.30.0 started successfully
&#x00a”. The ending symbols may be different on your platform.
Now, we want to go to another location in your system to verify this entry and that this service is properly working again. Pull up your “Control Panel” and enter the “Administrative Tools” folder. Once there enter the “Event Viewer” folder. Then enter the “Application Folder”. If the service is properly working the following entry will be logged: User profile hive cleanup service version 1.6.30.0 started successfully, Event ID 1001. If for some reason this program is not functioning properly a different error code other then the Event Id 1001 will be generated and logged in this folder. Also if one is generated you will want to verify if it’s a genuine error. To do this you need to go back into the help and support center Advanced System Information link and click on the following link: “View the error log”. If anything goes wrong a corresponding general entry that was logged in the Event Viewer will be logged in this link verifying that a problem had occurred. All of the information in the logs will be useful in your trouble shooting efforts. To date I have not had any measurable conflicts to occur while using this batch program to date. Closing Overview: when this program engages it will target itself at the Kernel System only at shutdown and startup. A corresponding entry will be made in the folders that I have described above stating that the program had started or failed.
System Restore Feature and USB Device’s – Event Viewer\System and Application Folders\Event ID SR 1 (Hot Fix Patch) – I have noticed that some folks are loading and unloading iTunes in attempt to correct problems. Also, I see by the forum board that a lot of folks are having a lot of problems with their iPods. Think about this for a moment, iPods will have their own unique set of drivers to operate from. I am going to attempt to explain an experience that occurred with me last year on this issue. When working with USB Devices it is important to keep your eyes on the Event Viewer folders for the following event id being logged: Event ID SR 1. This is especially true if you are using your System Restore Feature. The main folders that you want to keep your eyes on are the “System\Application” folders.
I have not witnessed any specific Software Applications generating this code in general at this point in time. But when it comes to Software and USB Devices I have personally experienced a situation that did cause a SR 1 entry last year. Example: My wife has Sevier medical problems. When we travel I keep a USB Flash Drive on my key chain with her medical information installed in case of an emergence. The Medic Alert E-Health Key was a new device that came out that had bugs that needed resolved just as with iTunes 7.0. The short of the story is that the flash drive was conflicting with the System Restore Feature, which led to additional problems such as conflicts in the Add/Remove Utility. I could not properly unload the Uninstall .Dll files when trying to uninstall the flash drive itself using the Add/Remove Utility. During a conversation with a Microsoft Support tech I was informed that other unloading issues had also been identified in the Add/Remove Utility. I could be wrong but I think there is a patch available that would help with unloading issues while using the Add/Remove Utility. To keep an eye on any possible loading/unloading issues that I may have while using the Add/Remove Utility, I use the following program to determine if there any issue’s that I need to deal with: (30 Day Trial Program-Fully Functional)
http://www.mikasalonen.com/remove/?remove40
Program Name: Remove 4.0. All of the information you need to know about this program will be summarized in the provided link. If anything: USE IT !!!!
NOTE: This SR 1 patch is only a temporary hot fix. They are suggesting that we wait until the next Windows XP service pack release that contains the hot fix.
Article Id : 888402
Last Review : June 01, 2006
Revision : 1.5
Also keep this in mind. The only time that you want to become concerned about the SR 1 issue is when you notice an increase in the number of SR 1 entries in Event viewer logs. If you are logging two (2) or more events then I would begin investigating the problem. Again, In my case the System Restore Feature was identified as the initial cause of conflict when the conflict first occurred when loading the USB Flash Drivers. So, if you suddenly notice this entry in the Event Viewer then you can pretty much bet that you are experiencing a USB issue that is conflicting with the System Restore Feature. But there is a Hot Fix available to temporarily resolve this issue as I have stated. Go back to the Microsoft link that was provided. When the page loads, in the search bar in the upper right hand corner of the page type in the following KB 888402. Be Advised – if you have to resort to this measure you will have to contact the Microsoft Support Team directly by phone to receive this patch.
When you talk to the tech you will need to provide the following information: A brief description if the Event being generated in the Event Viewer as well as a brief description of the problem that you are having. Once the tech has verified the information he/she will e-mail the hot fix to you in a zip folder if I’m not mistaken.
System and Third Party Drivers
Drivers can be another source of conflict that can have a direct impact on how your system operates. I have already given you an example of this in the System Restore/USB Devices section. They can also cause unexpected stability issues. In addition to that malicious Root Kits and Trojans can download drivers on your hard drive without your knowledge further complicating matters. So, before I close this information out let me show you how we can quickly gather and display a listing of all drivers that are currently installed on you hard drive by using a very simple program. (This program will be a 15-day Trial program).
Program Name: My Drivers 3.11
With this program you will be able filter out all preinstalled drivers that came with the system at the time of purchase, thus exposing the remaining Third Party drivers and as well as the Unknowns. If you know what your doing I would take this time now and disable the drive(s) in question if removal procedures are deemed necessary once you have obtained the driver listing. My overall objective with this program is to immediately determine if there is anything out of the norm with the drivers overall.
A download link is unavailable at this time. The web site appears to be under construction at this time.
As a final step on this issue I suggest keeping an eye on the Device Manager for any sudden “Yellow Warning Symbols” appearing within the Device Manager Tree Structure.
Print this information off and us it as a reference point. Any new helpful hints that I can think of will be posted as soon as I can squeeze the time in.
Jblittlejohn
Toshiba Satellite 1135/S155 Laptop
Windows XP Home SP2
Build 2600
DSL Lite – 2Wire

Oh, also want to add that the PC I'm currently using is:
Windows Vista Home Premium Service Pack 2
My other PC was:
Windows 7 Ultimate
My MacBook is:
Max OSX 10.5.something (the last update available for it. .8 maybe? haha)
Not sure if this stuff is important, but I thought I'd add it.

How can i transfer films from laptop to itunes and then to ipad?

is it possible to upload films from my laptop to my ipad (via itunes) without having to buy/download them from the istore?

Just drag the videos into the iTunes window or choose File > Add to Library, locate a file or folder, and click Open.
The video has to be in a format that is compatiple with iTunes. If you wish to add it to your iPad it needs to be in an iPad compatible format also.
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).

Fix for iTunes and Stuttering Audio Upon Opening Other Programs

This was answered for me in another mega thread, so I thought I would create it's own topic in hopes of helping as many people as possible.
This is a fix for those that have the problem of iTunes 7 working fine alone, but when opening another program such as a game, etc., iTunes 7 begins to stutter and crackle. This fix assumes that otherwise, the program works correctly (gapless, and other issues are not a problem, no blue screens of death, etc.)
First off my machine:
Dell XPS 3.4 ghz Pentium Dual Core
2 Gig RAM
Creative SB X-Fi audio card, latest drivers installed
Observed problem:
Running iTunes 7, audio sounded fine, but opening another program such as UT2004 (first person shooter game) caused iTunes 7 to stutter and crackle.
This was not an issue in iTunes 6.05. I had to upgrade as I just purchased the new Nano.
As an aside, I have another sound card on my computer, an older Layla Echo 24 professional soundcard, drivers are about 3 years old. When selecting this card, this problem does not occur.
The Fix:
Close iTunes 7
Upgrade your sound card drivers (just to eliminate that as an issue)
Upgrade to latest Microsoft direct X version:
http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A -9B6652CD92A3&displaylang=en
Start
Run
Type: dxdiag
Click "sound 1" or similarly named tab
Slide bar to "basic acceleration" (mine was at full, and basic is two clicks to the left)
Exit
Restart iTunes 7, and startup music
Open game, or other program
Your music in iTunes 7 should now be stutter/crackle free
This may not work for everybody, but it worked for me so I thought I would pass this along.
Good luck!
(resisting urge to type some snarky remark to Apple that somehow their programmers are indeed as human as Microsoft programmers)...oops...sorry about that.
Dell XPS Windows XP Creative SB X-FI Audio Card
Dell XPS Windows XP

i was hopeful, but it didn't work. well teh one thing that i had to do diff was the dx updating, WGA doesn't like to work on my system for some unkown reason (yes it was bought at a store) so i found a way around their WGA check for it (i think) the one i got was labeled as dxwebupdate for august 2006. it updated just fine and it looks like it should be the same one as the newest update release microsoft sent out
my system is a home built one and haven't had probs with itunes with any other version, until this one. i'm tempted to just go back to the newest version 6 i have, cause this is rediculous. i can't do anything without it sputtering away at me. i tryed uninstalling it and removing every trace of its exsistance off of the system (including registry) and that didn't work i made sure all numbers were set to the correct values for my sound blaster audigy gamer, i was using some non oem drivers, but switched over just to make sure witht eh newest ones creative had, and it made zero diff.
i'm wondering if it is an issue it is having with sound blaster cards...
well anyways if anyone else has any ideas i would like to hear them

Intermittent and crackling audio - iPad 3

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