Internet speed over wifi seems to be extremely slow and downloads go up till 50kb/s max but on the computer they go up till 600kb/s

As i said in the title, my net speed over the speed seems to be extremely slow. I had my adsl upgraded recently from 2mbits/s to 5mbits/s but when i had 2mbits/s the speed seemed to be fine and after the upgrade downloads just dropped down to 5-50kb/s when its supposed to be arround 300-600 kb/s. Is it a problem with my router or something to do with the iPod? Please help.

lol81 wrote:
Sorry, but yeah im using wi-fi. WPA2-PSK security and radio type: 802.11g
The 802.11g standard for wireless networking supports a maximum bandwidth of 54 Megabits per second (Mbps).
That does NOT mean that the average throughput will reach 54 Mb/s. The "speed" terminus is merely used to describe the bandwidth of a connection, not its actual speed.
The common units are Kbit/s, Mbit/s and Gbit/s
The actual useful data exchanged on 802.11g networks will always occur at lower rates than 54 Mbps.
The 300 to 450 Mbit/sek bandwidth you will only get on a 5 GHz 811.n network with MIMO and (for the 450 speed) at least 3 antennas in your receiving unit.
But, as you described, the connection slowes down while transfering data, especially on your iPad.
This (except for a usual up and down fading) indicates, that there is either a bottleneck in your network or additional (unwanted) traffic on the net.
First to think on is, that Bluetooth and 811.g uses the same frequency and may interference.
First steps to do will be, following the troubleshoot as described under the link below.
http://support.apple.com/kb/ts1398
If this will not help you, feel free to post on this thread again.
Lupunus

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Unable to receive internet connection over wifi connection. Shows that I am connected to the network, but do not have internet access. Checked my firewall and turned it off. What else am I missing or should be doing differently?

Unable to receive internet connection over wifi connection. Shows that I am connected to the network, but do not have internet access. Checked my firewall and turned it off. What else am I missing or should be doing differently?

You might want to try resetting your router and your modem - just unplug the cords, leave them unplugged for about 3-5 minutes and then replug the modem and then the router in that order.
This may or may not correct your problem - call back if it doesn't.
Clinton

My iphone 4 wont connect to my wifi, it usualy works fine, when i go to settings it says its connected but on the home screen it still says 3g and is running at 3g speeds still, please help :)

my iphone 4 wont connect to my wifi, it usualy works fine, when i go to settings it says its connected but on the home screen it still says 3g and is running at 3g speeds still? please help

http://support.apple.com/kb/ts1398

After upgrading to Lion, wifi seems to be much slower, is this caused by lion?

Hello All,
After upgrading to Lion, my MMA wifi seems to work much slower than before, and also the start up seems to be slower too. Is that caused by upgrading to Lion? Please help

Give it a few days and a dozen or so restarts.
The software may be updating Spotlight indexing and a few other "housekeeping" tasks.
My upgrade on a 2010 Air resulted in a slowdown at first, but then began to return to normal. At first, the boot time doubled, but within a couple of days, it was back to a 12 second boot.

Is there a way to clear internet history / cookies? My phone is extremely slow.

Is there a way to clear internet history / cookies? My phone is extremely slow.

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My internet speed keeps to be occupied when streaming video and closing the broswer!!

My internet speed is fully occupied when streaming a video and going to different points in it (walking through it) then close the tab the speed still occupied even if I close the broswer !!!! (also tried on firefox and chrome), Iam running fresh installation of windows 8.1 enterprise (updated) and my browser versions "firefox 29, chrome 34.0.1847.131m" and flash player 13,0,0,206 and only way till now to stop this is to disable and then re-enable connection from network and sharing center in windows . what's wrong! what should I do?

What you NEED to understand is that Flash Player is ONLY a plug-in for your browser.
It ONLY functions when there is Flash content in a page and ONLY when that content is called into play by a user action (you clicked Play or visited a page where the content was set to "auto play").
If your system is downloading data AFTER you've closed the browser (and subsequently terminated the plug-in), whatever is causing that download is OUTSIDE of your browser and OUTSIDE of Flash Player.
Think of it this way. You have a Blu-Ray movie playing and suddenly... there's a loud screeching sound coming from your stereo. So you stop the movie - the sound continues. You eject the BR disc - the sound continues. You disconnect the BR player - the sound continues. You turn the TV off - the sound continues. You disconnect the TV from the stereo - the sound continues. The sound CANNOT be coming from a source that is completely disabled. Flash player is like the BR Player, your browser like the TV. The data download is like the annoying sound. Something in your OS... be it a setting or even malware... is causing the download of data because a terminated browser and a terminated plug-in cannot cause it.

Safari extremely slow and pages load with errors

Not sure if this is related to other Safari posts, but when I try to load a page from many sites, including this one, the speed is extremely slow and there are invariably errors reported on the bottom status bar. I'm on a new Mac Pro, and I haven't added any add-ons to Safari or changed system settings. My internet connection is DSL on ethernet, and there are no problems with email or on my old G4 using Explorer 5.1. At this point G4's Explorer is light years faster than Safari on this machine. I'm going to try Mozilla Firefox, but is there any hope for Safari?
Thanks,
Peggy

Hi Peggy
Welcome to Apple Discussions
Try this to speed up Safari.
First, make sure you are not using Rosetta. Go to Safari's info panel (Application folder>Safari.app>Single click>Apple Key I). If Rosetta is selected, uncheck it.
Network Connection
Go to the System Preferences>Network panel
- Location - set up a personal location by clicking on the drop down menu and selecting "add a location". Use a name familiar to you. Once established, select "apply".
- Next, click on the "Show" drop down menu and select Network Port Configurations. Only Ethernet ought to be checked. Move it to the top of the list (you can drag it). Select "apply".
- Back to the "Show" menu, depending on your connection select "Ethernet". Click on the TCP panel. There, enter 4.2.2.1 and 4.2.2.2 (separate lines) in the DNS servers box and select "apply".
Creating a personal location, plus adding the DNS codes seems to speed things up. Otherwise, the "automatic" function has a tendency to "search" for available locations.
In the Finder, go to your Utilities folder and select "Terminal". Once the screen is open enter lookupd -flushcache and press return. This clears out the DNS cache. Once done, quit Terminal.
Post back

IMac CPU3.06 GHz Intel Core 2 Duo, 8GB, Extremely slow and repeatedly "out of Memory" since migration from Mountain Lion to Mavericks

Dear Apple Support Community.
As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
Disk Information:
WDC WD1001FALS-40K1B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Canon CanoScan
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
WD My Passport 071D 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Thunderbolt Information:
Kernel Extensions:
com.f-secure.kext.fsauth          (1.0.0d1)
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
[loaded] com.f-secure.fsavd.dbhelper.plist
[loaded] com.f-secure.fsavd.plist
[loaded] com.f-secure.fsmac.firewall.plist
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist
[loaded] com.f-secure.fsmac.licensetool.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
Launch Agents:
[loaded] com.babylon.activation.plist
[loaded] com.bjango.istatlocal.plist
[loaded] com.f-secure.relauncher.plist
[loaded] com.f-secure.trasher.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
iTunesHelper
Dropbox
F-Secure Anti-Virus for MAC
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
AdobePDFViewer: Version: 11.0.04 - SDK 10.6
DivXBrowserPlugin: Version: 2.1
Flash Player: Version: 11.9.900.170 - SDK 10.6
OfficeLiveBrowserPlugin: Version: 12.2.8
Google Earth Web Plug-in: Version: 6.1
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins::
Picasa: Version: 1.0
Bad Fonts:
None
Old applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
Destinations:
XooS5 TM [Local] (Last used)
Total size: 2
Total number of backups: 32
Oldest backup: 2013-09-15 01:11:39 +0000
Last backup: 2013-12-07 12:48:45 +0000
Size of backup disk: Too small. Backup size 2 < (Disk used 753.90 GB X 3)
Time Machine details may not be accurate. All volumes being backed up may not be listed.
REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
Top Processes by CPU:
5%          backupd
5%          Mail
5%          WindowServer
3%          Finder
3%          Dropbox
Top Processes by Memory:
1.60 GB          mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
82 MB          Finder
74 MB          Mail
49 MB          softwareupdated
49 MB          Dropbox
Virtual Memory Statistics:
97 MB          Free RAM
1.21 GB          Active RAM
1.19 GB          Inactive RAM
1.21 GB          Wired RAM
1.83 GB          Page-ins
36 MB          Page-outs
Please find now some additional measurements collected with iStat while running EtreCheck:
Practically:
The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
Aperture has becomre to slow to be useable
If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
Conclusions
From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
Intended action plan
Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes and DVD player.
In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
Yours sincerely
Core

... what anti-virus would you recommend using?
Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

My MacBook Pro is extremly slow and keep freezing after upgrading to Yosmite, please advise

My MacBook Pro is slow after updating to Yosmite it keep freezing and Safari most of the time not responding, generally speaking the performance is way worse than Mavericks when it was installed and here is my config:
EtreCheck version: 2.0.11 (98)
Report generated December 1, 2014 at 12:53:23 PM GMT+2
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro9,1
    1 2.6 GHz Intel Core i7 CPU: 4-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    Intel HD Graphics 4000 -
        Color LCD 1440 x 900
    NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
    OS X 10.10.1 (14B25) - Uptime: one day 16:9:57
Disk Information: ℹ️
    APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / [Startup]: 748.93 GB (80.35 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 749.30 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 60
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.0) Support
    [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.0) Support
    [not loaded]    com.nike.sportwatch (1.0.0) Support
    [not loaded]    com.novatelwireless.driver.3G (3.0.7) Support
    [not loaded]    com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
    [not loaded]    com.option.driver.Option72 (2.15.0) Support
    [not loaded]    com.option.driver.OptionHS (3.26.0) Support
    [not loaded]    com.option.driver.OptionMSD (1.21.0) Support
    [not loaded]    com.option.driver.OptionQC (1.11.0) Support
    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
    [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
    [not loaded]    com.vodafone.driver (3.0.5) Support
    [not loaded]    de.novamedia.driver.NMLGEDriver (3.2.10) Support
    [not loaded]    de.novamedia.driver.NMSamsung (0.0.2) Support
    [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
    [not loaded]    de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
    [loaded]    net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) Support
        /System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
    [not loaded]    de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) Support
        /System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
    [not loaded]    de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9) Support
    [not loaded]    de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9) Support
        /System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
    [not loaded]    de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
    [not loaded]    de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
        /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    [not loaded]    com.novatelwireless.driver.3GData (3.0.7) Support
        /System/Library/Extensions/Vodafone.kext/Contents/Plugins
    [not loaded]    com.vodafone.driver.Data (3.0.5) Support
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [loaded]    com.adobe.CS5ServiceManager.plist Support
    [running]    com.nike.nikeplusconnect.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.rim.BBAlbumArtCacher.plist Support
    [running]    com.rim.BBLaunchAgent.plist Support
    [running]    com.vsearch.agent.plist Support
    [failed]    de.novamedia.VodafoneDeviceObserver.plist Support
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist Support
    [invalid?]    com.adobe.SwitchBoard.plist Support
    [running]    com.autodesk.backburner_manager.plist Support
    [running]    com.autodesk.backburner_server.plist Support
    [loaded]    com.autodesk.backburner_start.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
    [running]    com.rim.BBDaemon.plist Support
    [not loaded]    com.vsearch.daemon.plist Support
    [running]    com.vsearch.helper.plist Support
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist Support
    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist Support
    [loaded]    com.BlueStacks.AppPlayer.Service.plist Support
    [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist Support
    [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
    [loaded]    com.facebook.videochat.[redacted].plist Support
    [invalid?]    com.jdibackup.JustCloud.autostart.plist Support
    [invalid?]    com.jdibackup.JustCloud.signup.plist Support
    [running]    com.nero.HSMMonitor.plist Support
User Login Items: ℹ️
    uHD-Agent    Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Application (/Applications/Dropbox.app)
    SpeechSynthesisServer    Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    uTorrent    Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
    AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
    Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
    net.juniper.DSSafariExtensions: Version: (null) Support
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
    Silverlight: Version: 4.1.10329.0 Support
    MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
    JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
    BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
Safari Extensions: ℹ️
    Awesome Screenshot
3rd Party Preference Panes: ℹ️
    Flash Player Support
    FUSE for OS X (OSXFUSE) Support
    GoPro Support
    Growl Support
    Java Support
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        42%    firefox
         9%    WindowServer
         4%    system_profiler
         2%    hidd
         1%    plugin-container
Top Processes by Memory: ℹ️
    1.44 GB    firefox
    215 MB    Viber
    155 MB    softwareupdated
    146 MB    mds_stores
    146 MB    WindowServer
Virtual Memory Information: ℹ️
    206 MB    Free RAM
    3.39 GB    Active RAM
    3.14 GB    Inactive RAM
    1.16 GB    Wired RAM
    21.12 GB    Page-ins
    790 MB    Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

ITunes is extremely slow and I cannot make a secure connection

When I connect to iTunes my computer is extremely slow, and when I try to connect to the iTunes store I get the error message cannot make a secure connection. I have internet access and I have ran the iTunes diagnostics test and all the tests passed except making a secure connection. I have disabled all of my security systems including my firewall and Norton. I am not running any proxy settings. This has been an ongoing problem for over a month and I am at a loss.

Check out this Apple article -> iTunes: Advanced iTunes Store troubleshooting
Blocked by configuration: (Mac OS X/Windows)
Configure Internet Options (for Windows computers only):
Run iTunes Diagnostics. If the "Secure link to iTunes Store" section does not pass, do the following.
Open Internet Explorer.
From the Tools menu, choose Internet Options.
Click Connections.
Under "Dial-up and Virtual Private Networking," choose "Never dial a connection." It may not be possible to choose this if you’ve never used dial-up Internet; if this is the case, skip to the next step.
Click LAN Settings.
In the window that opens, enable the option to "Automatically detect settings" if it is not enabled.
iTunes uses Internet Options proxy settings. Apple recommends removing proxy settings that interfere with access to the iTunes Store if needed.
Click OK.
Click the Advanced tab.
Scroll down to the Security section and look for the option to "Check for server certificate revocation." If it is enabled, disable it.
Look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK (You can select both checkboxes).
Apply any changes, and restart your computer if you modified the option to "Check for server certificate revocation" (step #11).

Adobe premiere cs6 suddenly EXTREMELY slow and CPU intensive

Hi everyone,
I'm editing candon 5d mk III footage (h.264 files) on my late 2011 MacBook pro. Here are the specs..
240 gig SanDisk SSD harddrive (190 gigs free)
500 Gig (250 gigs free)
8 gigs ram
2.4 ghz i5 processor
Intel HD graphics 3000 graphics card
I'm a wedding videographer and I am currently closing my last edits of the season. I have edited 20+ 45 minute videos on Adobe Premiere CS6 and have had absolutely no issues at all. I enjoy working on premiere so much that I've been trying to get my videographer friends to give a shot and simplify their workflows.
Upon starting my second to last edit (same process as the other 18 videos I've done this season, organizing the footage within it's respective folder, loading it into premiere with the couples' choice in music and opening 4-5 new sequences based on the events of the day) I noticed that I was having a lot of trouble importing folders into my media bin. I had to import all of the footage unorganized because loading the folders "Preperation, Ceremony, Photos, Reception" with the footage within them would cause premiere to freeze and become unrepsonsive. So, finding no solution I added all the footage in no particular fashion. Just one large unorganized group. Then, while organizing the files into bins, I noticed even the smallest move would take several minutes to complete. Because I was working directly off of my hard drive I figured these kinds of delays would eventually catch up to me, so I moved all of my files to my HDD and decided to work on them there. The project itself continued to be extremely slow and started crashing regularly (especially when applying audio effects). After a few hours, I stopped being able to play 1080p video at all. It would jam and stutter so often it become unuseable. 720p video was the next to go along with my ability to render anything in less than 30 minutes - 1 hour. At last attempt to use premiere I was getting an "Unable to compile movie - Unknown Error" message when trying to render alpha channel things (lower third titles and things of the nature), my ability to change the resolution of the playback had disappeared (Going from full, 1/2 and 1/4 did nothing, it just remained at full quality) and finally doing anything in premiere caused it to use 300% of my CPU (based off of my Activity Monitors metering).
Does anybody have any clue as to what could be happening to my machine/program? I have a yearly subscription to adobe's creative cloud service if that helps. Oh and I've tried moving my media cache's from my HDD to my SDD with little or no results. Don't know if that helps.
Thank you to anyone who helps in advance. What I believe to be clean installs aren't doing anything so I'm hoping somebody can give me a hand.

Sounds to me like specific media is dragging the Mac to a halt. (300%, really Apple? Isn't that like saying that my car can go up to 90mph, but last night I drove it at 300% speed, 270mph)
Some things to trouble shoot:
Do you have any assets in the project that are loaded directly from strange devices, like a SD card or CD audio? Any dynamic link media that may be problematic?
Is there anything that makes this footage different than footage from successful projects?
Can you work successfully with an old project?
Can you successfully start a new project using different or less media?
Is the 500 GB drive internal or external?
One time I was sent out at from work to troubleshoot a system that would freeze up like yours. The guy was an idiot and rude client that demanded that someone from our facility help him fix his own project. He said that he had been troubleshooting for a day, and then had convinced his organization's IT guy that he needed a way over spec new pc to run Premiere.
His system was fine. Within 3 minutes of checking media in his project, I saw that top track of the problem sequence had a video clip that was set to a speed of .01%, and he had the clip stretched for 24hours in the sequence. His project was supposed to be a 2 minute PSA. All his issues went away after removing the idiotic Day Long slow motion clip. He complained to my boss because I had laughed at him.
I relate that story to illustrate that it could be a weird thing with you media or fx, just as well as a hardware or software issue.
Good Luck

Extremely slow file downloads from the 'net (Pavilion G5460uk)

We have an HP Pavilion G5460uk desktop with Windows 7 (64-bit) updated to SP1 and current, and use IE10 and Chrome. Protection is by Norton360 supported with Spywareblaster and Spybot S&D, and also access to Norton 'Eraser', ESET scanner and Sophos virus remover. The PC is ethernet-cabled into the router but with also use other laptops etc wirelessly (all all these are working fine, with the same antivirus setup etc, without the problems we have on the HP desktop).
Performance on the internet seems fine EXCEPT that the desktop is now extremely slow at downloading any files (to the point that it is timed-out on the servers). It is impossible to download anything large onto it directly from the 'net(we are using the other PC's to transfer files) - although MS updates seem to get on OK.
We tried HP 'Support Assistant' which recommends two updates: Ralink Wireless Network Controller (sp58084) & 802.11n WLAN (sp60924) updates. Of course we cannot download these directly but it is unclear whether these are relevant to the problem anyway.
It does not appear to be a network/internet, software currency or virus issue. Some setting somewhere? Please can someone advise on what now needs to be done.
This question was solved.
View Solution.

Matter now resolved! We thought that we had covered everything before bringing it here. But just one dodgy router port connection is all it takes. Thanks for your time.

PS CS6 Extremely slow and sluggish. Brush tool delay.

Hello everyone.
I own a copy of Photoshop CS6.
Switching from Photoshop CS to CS6, I have found this version to be extremely slow and I can not find a reason why it is like this. It is impossible for me to work on it.
Problem: Slow performance, when using the brush tool there is a long delay - lag. The brush takes more than 8 seconds to catch up with my strokes.
Software:
Adobe Photoshop CS6 x64
OS:
Windows 7 x64 SP1
CPU:
AMD Phenom II X4 965 BE
GPU:
Radeon 6790 OC @ 920Mhz
RAM:
A-Data DDR3 1333Mhz CAS9 4GB (x2)
SSD:
A-Data 510 128GB SATA3
HDD:
Samsung SATA 1TB
Tried:
- Memory usage allowed upgraded to 6GB, nothing changed.
- Default selected "Scratch Disk" is the main SSD which has over 58GB of free space, I've tried selecting the secondary HDD as well but nothing changes.
- Disabled the "Use Graphic Processor" square. nothing changed.
- Disabled the "Use open CL" square in advanced Graphic Processor Settings. Nothing changed.
- Changed power management settings in windows to "High Performance". nothing changed.
- Disabling tablet pc service doesn't help.
Notes:
- Graphic drivers are the latest release on AMD website
- Windows is completely updated
- SSD Firmware is the latest available.
- The issue happens both with mouse and tablet.
- 1px brush and 5000px brush lag just alike in zoomed and not zoomed canvas.
- This happens on both x64 and x86 versions of the software.
Any help is aprecihated.
Thank you in advance.

ForeKeith wrote:
AMD replied to my email just today and said that my graphic card should be compatible and should perform great with the current drivers.
Wow, they went out on a limb and said that? AMD clearly is denying any problems just as any corporate entity appears to do nowadays. Didn't someone once say "shoot all the laywers"?
It's pretty clear the Catalyst 12.4 release is a bust with Photoshop. Lots of people have seen that. And I just checked - AMD hasn't released Catalyst 12.5 yet.
http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
But I agree that your card is MORE than powerful enough. Mine is slower than yours and my Photoshop experience is quick and interactive. There is a SPECIFIC PROBLEM that's manifesting here.
But just to be absolutely, completely, undeniably sure we're not talking about a performance issue with very large files, please do the following:
1. Create a new, blank document as follows:
2. Choose the Brush Tool then reset it by right-clicking in the little brush icon at the upper-left and choosing Reset Tool:
3. Make the brush 1000 pixels in size, fully soft.
4. Set the foreground color to something other than white and brush quickly from the upper-left corner of the image to the lower-right. Roughly how many seconds does it take for the actual on-canvas stroke to get all the way to the bottom (i.e., how far behind does it get)?
Is it:
Nearly instantaneous?
One second behind?
Many seconds behind?
On my system with this big brush and huge image, it gets about 1 second behind.
-Noel

My Mac seems to be running slow, and what I call the rainbow wheel runs longer than I think it should.

My Mac seems to be running slow, and what I call the rainbow wheel, runs much longer than I think it should.

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Extremely slow iTunes download

Recently, my iTunes has been EXTREMELY slow at downloading things as small as a podcast. I'm currently trying to download a podcast and it says that there is 24 minutes remaining on 88.2 MB podcast. Can anyone explain to me what's going on?

Oh, thanks! I also noticed that I can't listen to the 30 second samples any more because the stream always interrupts Seems to be a problem with iTunes Europe
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