Invalid UserId

Question

Why is this so hard...
I don't know what is so different about this client compared to others, but I continue to have problems.
Specifically, I get an "Invalid UserId" when I try to login with anyone other than the install user.  I was able to add the user through security and assign them rights to the app set.  When I try to hit the http://servername/osoft url I get the following error in IE:
Server Error in '/OSoft' Application.
Invalid UserID
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Exception: Invalid UserID
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. 
Stack Trace:
[Exception: Invalid UserID]
   OSoft.Consumers.ZFP.WebBase.Utility.GetLastUserApp(CPMUser& mUser, String strAppServerURL, String strSecurity, String strContext, Boolean bServerPathReset) +1520
   OSoft.Consumers.ZFP.WebBase.PageBase.Page_Init(Object sender, EventArgs e) +218
   System.EventHandler.Invoke(Object sender, EventArgs e) +0
   System.Web.UI.Control.OnInit(EventArgs e) +67
   System.Web.UI.Control.InitRecursive(Control namingContainer) +241
   System.Web.UI.Page.ProcessRequestMain() +197
Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407
Nothing is coming up in any logs.
Thoughts?
McP

Answer 1

I believe you are running into a bug where it is required to add 
[domain name].com to Define System User Groups so the Admin client can  
add users, but since users' ids are [domain name]\user and              
[domain name].com\user, the backend tables need to manipulated.  Please check the table tblappsetaccess in the appserver database of SQL. If the user IDs do contain a .com please follow the instructions below.
This issue will be fixed in the upcoming 7.0 release. In the meantime you can utilize the following SQL script to remove the .com from the security tables.   You will need to run this script each time a new user is added to the application set.                                                                               
Run this script against the AppServer  database
update tblAppsetAccess                                                 
set UserID = replace(UserID, '.com\', '\')                             
update tblLastUserApp                                                  
set UserID = replace(UserID, '.com\', '\')                                                                               
Run this script against the  ApplicationSetName   database                                                                               
update BPFAccess                                                       
set UserorTeamID = replace(UserorTeamID, '.com\', '\')                 
update UserTeamAssign                                                  
set UserorTeamID = replace(UserorTeamID, '.com\', '\')                 
update UserTeamProfileAssign                                           
set UserorTeamID = replace(UserorTeamID, '.com\', '\')                                                                               
update tblAppAccess                                                    
set UserID = replace(UserID, '.com\', '\')                             
update tblUsers                                                        
set UserID = replace(UserID, '.com\', '\')                             
update UserProfile                                                     
set UserID = replace(UserID, '.com\', '\')