IO Error exporting to PDF after deployment to WAS 6 (using RAD7)

Hello,I have been using the new CR4E that I downloaded and installed to IBM's RAD 7 - My reports export to PDF and display beautifully from my local WAS 6 test server - but no luck after deploying to my production WAS 6 server. I've published both from inside RAD7 and exported the entire EAR. Both methods result in this error when I run my test report (only one text field).: <table border="0" cellspacing="0" cellpadding="5"><tbody><tr><td>"An error occured while exporting the report" </td></tr></tbody></table> I'm stuck! jpe.log bits for the Test.rpt show:10 Apr 2007 14:41:59 [WebContainer : 1] DEBUG com.crystaldecisions.reports.exporters.format.page.pdf.b - PdfExporter: PdfDocumentModeller.finishJob 10 Apr 2007 14:41:59 [WebContainer : 1] INFO com.crystaldecisions.reports.exporters.destination.disk.c - Disk Exporter: verifying export to destination 10 Apr 2007 14:41:59 [WebContainer : 1] INFO com.crystaldecisions.reports.exporters.destination.disk.c - Disk Exporter: verifying export to destination 10 Apr 2007 14:41:59 [WebContainer : 1] ERROR com.crystaldecisions.reports.exporters.destination.disk.c - Disk Exporter: no output file was created by an exporter 10 Apr 2007 14:41:59 [WebContainer : 1] ERROR com.crystaldecisions.reports.exporters.destination.disk.c - Disk Exporter: no output file was created by an exporter 10 Apr 2007 14:41:59 [WebContainer : 1] ERROR com.crystaldecisions.reports.exporters.format.page.pdf.b - PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob (from destination?); aborting export java.lang.IllegalArgumentException at java.lang.Throwable.<init>(Throwable.java:180) at java.lang.Exception.<init>(Exception.java:29) at java.lang.RuntimeException.<init>(RuntimeException.java:32) at java.lang.IllegalArgumentException.<init>(IllegalArgumentException.java:26) at com.crystaldecisions.reports.exporters.destination.disk.c.a(Unknown Source) at com.crystaldecisions.reports.exporters.format.page.pdf.b.a(Unknown Source) at com.crystaldecisions.reports.a.e.if(Unknown Source) at com.crystaldecisions.reports.formatter.a.c.if(Unknown Source) at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source) at com.businessobjects.reports.sdk.b.b.int(Unknown Source) at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source) at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source) at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.ReportSource.export(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.export(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.export(Unknown Source) at com.crystaldecisions.reports.reportengineinterface.JPEReportSource.export(Unknown Source) at com.crystaldecisions.report.web.event.br.a(Unknown Source) at com.crystaldecisions.report.web.event.w.a(Unknown Source) at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source) at com.crystaldecisions.report.web.event.av.a(Unknown Source) at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source) at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source) at com.crystaldecisions.report.web.ServerControl.a(Unknown Source) at com.crystaldecisions.report.web.viewer.ReportExportControl.a(Unknown Source) at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source) at com.businessobjects.samples.JRCHelperSample.exportPDF(JRCHelperSample.java:471) at com.ibm._jsp._TestViewer._jspService(_TestViewer.java:101) at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:91) at javax.servlet.http.HttpServlet.service(HttpServlet.java:851) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1248) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:381) at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:117) at com.ibm.ws.jsp.webcontainerext.JSPExtensionServletWrapper.handleRequest(JSPExtensionServletWrapper.java:125) at com.ibm.ws.jsp.webcontainerext.JSPExtensionProcessor.handleRequest(JSPExtensionProcessor.java:264) at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3003) at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:221) at com.ibm.ws.webcontainer.VirtualHost.handleRequest(VirtualHost.java:210) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1761) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:83) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:422) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:319) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:288) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminaters(NewConnectionInitialReadCallback.java:207) at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:109) at com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:537) at com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:593) at com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:946) at com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1038) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1470) 10 Apr 2007 14:41:59 [WebContainer : 1] ERROR com.crystaldecisions.reports.exporters.format.page.pdf.b - PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob (from destination?); aborting exportThanks! Terese

Yes, I checked the permissions and the process does have write permission.u00C2 Just to be sure, I then changed the Temp directory to the process' home directoryu00C2 and had the same result.u00C2 When the report is run on the TEST platform the log shows this:DEBUG com.crystaldecisions.reports.formatter.formatter.objectformatter.containerformatter - ADDING FORMATTED OBJECT TO CONTAINER : Formatted section object (ReportHeaderSection1 : Report Headeru00C2 : section = SectionCode:<kind=reportAreaPair><groupN=0><isHeader=true><sectionN=0>, printRecordNumber = 0, pageN = 1"ADDING FORMATTED OBJECT TO CONTAINER" never occurs on my development server - but there is no error inu00C2 the log, and an .ssd file appears in the temp directory, and then I get the error described above.u00C2 u00C2 What else should I try?u00C2 Terese

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