Runtime error saying missing iview after deployment

Question

Hi all gurus!
A very irritating problem is annoying the hell out of me. The background: as an experiment I downloaded and took a copy for safety reasons of the com.portal.navigation.toolarea file. I then edited the jsp file in one of the copies and deployed the result into the portal and emediately got a runtime error. Not very clever to edit the SAP standard file but as I mentioned I took a copy for precaution and deployed that one back into the portal. But now for the problem: I still get the same runtime error!
The error message is as follows:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/com.sap.portal.toolAreaiView
Component Name : null
Page could not create the iView.
See the details for the exception ID in the log file
It seems like some connections have been broken. What do I have to do in order to restore everything? I have checked at the repository at the portal server itself and the folder with the original content is to be found there, that is the jsp-file is the unedited one.
Any ideas? I think it's just some standard procedure I have to do but I don't know what to be honest.
Best regards
Benny Lange

Answer 1

Hi,
As you have the original backed up par file do the following:
1. Goto Administration Console and undeploy the project
System Administration-> Support-> Portal Runtime-> Administration Console
2. Do the offline undeploy as suggested below.
3. Copy the backed up par file into folder ..\usr\sap\<SID>\<JC-->\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd
4. Restart your server
5. After restart, check in folder ..\usr\sap\<SID>\<JC-->\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd
You should see that your par file is renamed to par.bak
Offline undeployment:
Here is the way you can undeploy your par file manually:
Remove your par.bak files from:
..\usr\sap\<SID>\<JC-->\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd
and
..\usr\sap\<SID>\<JC-->\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\temp
Mostly the par.bak will be present either in pcd or temp folders but not in both.
ex: C:\usr\sap\J2E\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd
Greetings,
Praveen Gudapati