IOS 5 and DPS issue? Trouble shooting help needed.

I have a reader with a problem. I can't seem to tell him what the problem is and how to fix it. He is the only one that I know of with the problem. Turns out the story the problem happens on is also the story he wrote for the latest issue.
He has an orginal iPad 1, running iOS 5  (I do all my proofing etc off a iPad 2)
My DPS App was updated to v24  to address the crashing issue once iOS 6 came to be. Prior to this current issue being made available.
The first two issue I produced were v23. Latest folio and the one with the problem is a v24
He says he has updated the app itself to the v24 version
This is what he reports keeps happening.....
No matter what I do as soon as I open the current issue and go to my column, on the 3rd page where it says "Make Your Personal Weather Apps" when I press where it says "PRESS FOR INTERACTIVE DEMO," the trouble starts. The demo proceeds for 3-4 pages and then crashes, completely wiping out the entire file. Then I have to go back to the home screen and completely download the entire issue again. I've tried this at least six times, and get the same frustrating results every time !!
Are there known issues with orginal iPad 1's and DPS?
Did he think he downloaded the most recent version of the app?
Is there a real problem? That I can fix?
Wait to see if any one else complains?
Thanks in advance.

Thanks again for the help.  Here are the IRQ Settings:
IRQ 00   Exclusive   System timer
IRQ 01   Exclusive   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
IRQ 03   Exclusive   Communications Port (COM2)
IRQ 04   Exclusive   Communications Port (COM1)
IRQ 06   Exclusive   Standard floppy disk controller
IRQ 08   Exclusive   System CMOS/real time clock
IRQ 09   Shared   Microsoft ACPI-Compliant System
IRQ 0A   Exclusive   MPU-401 Compatible MIDI Device
IRQ 0C   Exclusive   PS/2 Compatible Mouse
IRQ 0D   Exclusive   Numeric data processor
IRQ 13   Shared   3Com 3C900B-TPO Ethernet Adapter (Generic)
IRQ 13   Shared   NVIDIA GeForce4 MX 440 with AGP8X
IRQ 14   Shared   NVIDIA(R) nForce(TM) MCP Audio Processing Unit (Dolby(R) Digital)
IRQ 14   Shared   Standard OpenHCD USB Host Controller
IRQ 15   Shared   NVIDIA(R) nForce(TM) Audio Codec Interface
IRQ 15   Shared   Standard Enhanced PCI to USB Host Controller
IRQ 15   Shared   NVIDIA® nForce(TM) IDE Controller
IRQ 16   Shared   NVIDIA nForce MCP Networking Adapter
IRQ 16   Shared   Standard OpenHCD USB Host Controller

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