IOS 7.0.2 freezes,blacks out and becomes unresponsive on my iPhone 5. I have to use the home and power key reset function to recover it. Is there a fix?
I have had noting but trouble from the latest update. My phone has already froze and blacked out 8 times in the last day or two.
I restarted my phone as suggested and it is still happening.
My phone just blacks out at its own will as if the battery went dead then the apple logo appears and it restarts on it's own but my battery was still at 30% when it restarted. So that made no sense. When I try to type in my password it freezes up before I can get all of the characters in. I still hear the clicks of my tapping on the keyboard but nothing is changing on the screen. When I hit the enter button on accident it vibrated to tell me my password was incorrect but still the screen was frozen with my previous entry of the first 5 characters on the screen.
I am becoming concerned that I may have a very expensive paperweight now.
My husband has the same phone and his is working fine after the initial reboot.
Similar Messages
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My iPhone 4 has been dead for 24 hours and I've been charging it for 12 hours and it still won't turn on. I have tried holding the lock button and home button down, even connected it to computer but nothing's happening, it randomly died on me.
Hi Lauren,
When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
My ipad 2 is in recovery mode, but I can't reset it by using the home and start keys. Is there another troubleshooting that I can do?
read this carefully
If you can't update or restore you iOS device
http://support.apple.com/kb/HT1808
word is you may need to do it multiple times, and be sure to follow all the steps carefully -
I have a macbook pro with 10.6.8 on it but I need to do a clean re install and my CD is 10.4.6. Can I use the CD and then are my OS updates to 10.6.8 free?
Also can I use iMac OS install disks on a MacBookPro?You will have to buy Snow Leopard:
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order. You also should find it at your local Apple retailers.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements. -
My ipad2 has suddenly decided not to connect to the internet either through Safari or email. My WiFi signal is strong and all other devices in my house are connecting ok. I have tried pressing the home and off buttons together to get the Apple Logo but this has not changed anything, still cannot connect. "Safari cannot open the page because your ipad is not connected to the internet"
I have done this and no difference
I have just realised what has caused the problem.
Yesterday I fitted an additional Homeplug with built in wireless N adapter ( I alreday have another type fitted from my main router position) The wireless system to my ipad is obviously "confused" . Having now removed the second homeplug and reset my ipad all is now ok -
I have tried to log into clash of clans on my iPad and it just keeps going to a new game rather than the one saved on my iPhone. I have been using the game centre and same user name and password ?
I have the same problem.. EXACTLY. . When phoning Apple Support they had trouble understanding my problem and couldnt find any type of solution. No one seems to take responsibility for GameCenter issues. The assistant escalated the problem but no one could find an answer. .
The only idea was to set up a new apple id, hence a new GameCenter account. . But that would loose all the itunes data. Anyone got ideas ? -
i-phone shuts off, I have to hold the home and power button at the same time to get the icon to show up. Then have to hold the home button. I'm restoring my phone multiple times a day just to get it to work. help!
Are you restoring as new?
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I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?
You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.
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Is it possible to break an edit into small scenes, and then sew them together, but without losing quality by using the 'publish and share' options?
redflashred
What is important here is that you know the properties of your source file(s), set the project preset to match the properties of those source files, and then export with settings as close as possible to the original. Often you can do this without noticing quality differences in the export.
I am understanding and defining your issue as you wanting to maintain the quality of the original imported files in the export. If that is the case, the please supply the following, and I will give you a step by step
a. What are the properties of your source files (including bitrate). Here I am looking for
video compression
audio compression
frame size
frame rate
interlaced or progressive
pixel aspect ratio
file extension
A quick way to get that type of information is knowing the brand/model/settings for the camera that recorded the video.
2. Based on that information we can set manually a project preset to match those source property.
3. When we go to export...example Publish+Share/Computer/ and your choice and its preset, we can customize the preset selected
under the Advanced Button/Video Tab and Audio Tab of that preset in order to try for the best possible match between the properties of the
original file and the properties of the export.
But, please let us know if you also need help in trimming the original import at the Timeline level prior to export.
Your mention of Publish+Share suggest that you are working with Premiere Elements 11, 12, or 13. What is the computer operating system?
Thanks.
ATR -
i have 12 cent credit and i wanna change country but its says i have to use the credit and theres no app for 12 cent
Click here and request assistance.
(90578) -
I have tried holding the home and sleep button for 20 seconds but still nothing happened.I have had this phone for 1 year and 10 months and I have never had any problems like this. Please Help!
it likely need repair
first you can try to connect it to AC though and try the home + powerbutton again -
Hi there ..
i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website
" Warranty
Every iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "
so can i change it while am in france ?The iPhone is not sold officially by Apple in Irag so no telling which country this iPhone was intended for by Apple when new.
The iPhone's warranty is not a worldwide warranty, and if this iPhone was sold as carrier locked when new and was hacked/jailbroken to be unlocked, the warranty is void if this is discovered/determined by Apple.
You can make an appointment at an Apple Store in France to determine which country this iPhone was intended for by Apple when new. -
Hi,
Last week, whilst charging my ipad mini, I took a look at it was charged upto 91%. I then decided to let it continue charging till 100% and would unplug it then. 30 Minutes later, I returned to my charger to find a dead ipad.
I tried everything (including pressing the home and lock screen) but it would not wake up. I then promptly took it to the service centre at Plaza Singapura and the customer service personnel said I would either need to pay SGD 450 for a replacement or alternatively just leave it as it is, dead.
Hence, I am urging the person reading this message to kindly suggest a better solution to re-awaken my dead iPad and also my faith in the company.
ThanksIf the Apple Authorised Service Provider has quoted you an out of warranty service fee then they have most likely found a hardware fault. If that is the case the iPad does need to be serviced, whether it is with the Service Provider or a 3rd party company is up to you. Keep in mind going with a 3rd party option can cause you to be denied serviced from Apple in any future services.
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I Drop my iPod on the floor and now the screen won't work but it looks perfect but when I touch it it doesn't do anything and the home and the power button work so can someone help
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How can I use the "home" and "end" buttons
I have an external apple keyboard (full style, with number pad and all) plugged into my macbook. However, the "home" and "end" buttons don't function the way I'd like (i.e. they don't go to the beginning or end of a line).
Can I ever get this to work or does it just not function with a laptop that doesn't have that function in the first place. I'd like to not have to use multiple keystrokes just to get a similar home/end result.
Thanks!"on your hub dont use the phone it will cost you more.when i change over to bt they never told me that i would be charged for useing this phone so i dont now.crafty bt again.when my contract is up i will be leaveing bt for ever,georgesaa."
Not sure why you are charged for calls on this, as standard you would get free evening and weekends and there are packages for unlimited anytime.
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