Ipad 2 gone completely dead...not responding to reboot or charging..last check with service station last week said battery was in good shape, needed software update...how to go about it...please help

By reboot do you mean pressing and holding both the sleep and home buttons for about 10 to 15 seconds (after which the Apple logo should appear) ?
If you can't get the iPad to switch on then you won't be able to update its iOS version

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Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it Please help !!

Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it
Please help !!

Hello chiêu trần
If there is an issue with any app then use the steps in the article below to report the issue to the App Store.
iOS: Troubleshooting Messages
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Hello everyone, im using iphone 4, my problem is that i cant update my iphone from 5.0.1 to 5.1.1 while using software update in settings on my iphone please help......

Hello everyone, im using iphone 4, my problem is that i cant update my iphone from 5.0.1 to 5.1.1 while using software update in settings on my iphone please help......

Downgrading to a previous version of iOS is not supported.
Sounds like your iPhone was hacked/modified/jailbroken to work
with wireless carrier other than the one it was purchased from. The
update has relocked it to the original carrier. Contact the original
carrier to see if they offer unlocking and if you qualify - only the
carrier to which the iPhone is locked can unlock it.
What does it say when you look at Settings=>General=>Carrier?
Be advised that the previous modifications to change from original carrier
to your local Carrier may have rendered the iPhone unable to be
officially unlocked.

HT1212 my iPad has gone completely dead after flawless use for two years. I cannot access serial number because device will not open. All my other devices work. I cannot get into Apple help because it requires a serial number. I have connected to my Ma

My Ipad is completely dead so I cannot open to determine serial number. When I call into support center they want erial number but when I try alternate means it says locked passcode. Will not synch . How can I get help

There are some other ways to find the serial number:
iOS: How to find the serial number
Alternatively you could just give Apple a call, follow the link below to find the number in your country:
http://support.apple.com/kb/he57

I used to sync my ipad on my laptop. Then I helped a friend set up his new Ipad on the same laptop. Now my Ipad has gone completely dead. What must I do to wake it up?

My Ipad has gone dead for over 24 hours now and I can not figure out what went wrong and how to wake it up. Apparently I assisted a friend to set up his new Ipad2 on my laptop, and don't know whether that was the reson for this serious crash?? Please help

Hold down on the sleep button and the home button at the same time for about 10 seconds or so until the Apple logo appears on the screen. Then let go of the buttons. Ignore the red slider if it appears on the screen.
See if the iPad will restart by doing this.

I am trying to update SW on my iPad but do not see a software update option in setting/general tab, please help.

I am trying to upgrade SW to iSO 5 on my iPad but do not see the software upgrade option under the setting/general tab. Please help.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

When I try to purchase or download an app on my iPad, the appstore sends a message that my Apple ID cannot be used with the iTunes store. I have never had this problem and don't know what to do. Please help!!!!!!!

Lately I have been trying to download some apps but when i click install, the appstore comes up with a message saying that my apple ID can't be used in the iTunes store. This has hever happened to me before and when I go to the settings and the Appstore, then click see Apple ID, it doesn't open. Please help, I don't know what to do. Is this a bug from iOS7.0.4???

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

There is a new Java update availible, however when i go to software update the download doesnt appear. someone please help!

I know that there is a new java update available because when i go to java's website it tells me to go apple-software update because i have a macbook. however, when i do so it tells me all my software is up to date. Any help is much appreciated.

Java support is changing. Currently Apple is working on Java 6 for Macs and regularly releasing updates. There is a developer preview available but this is not recommended for regular users as it may contain unexpected bugs. The latest version for regular users is java version "1.6.0_24".
Java 7 is currently under development, in a community effort led and co-ordinated by Oracle. This effort includes Java for Macs. Once this happens it might be that you'll no longer get Apple Mac Java updates from Apple, but instead you'll get them from the same Java website as Windows and Linux users. Whatever happens, Java will continue to be supported on Macs well into the future.
Bob

Can't connect to the Software Update server (lionserver.t3m.private)? Please help!

Has anyone experienced this; Can't connect to the Software Update server (lionserver.t3m.private)?
I can no longer sync my iPhone as it needs an iTunes update. When I select update software and I get the error message above.

If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
208.67.222.222
208.67.220.220
You can Google Public DNS if you want
8.8.8.8
8.8.4.4

I can not open my documents I made last week - I get a message that I need to upgrade and I have the latest download?!

pages is not letting me open my documents I made last week. I get a message that I need to update my software. I am up to date.
What to do?

It sounds like you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

HT1222 Hi, my ipad screen is on freeze mode, because it has not updated, how do i rectify it. please help

Hi,
i need help as to update my icloud on my apple ipad, now my screen is on freeze mode and i can not use it,
until it has been updated.
danny Kamona

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

I am having trouble downloading ios5 with the error "there was a problem downloading the software.The network connection timed out. Please help!!!

Please can someone help me with my error message. I cannot download the new software IOS 5.0.1. My phone is double slow now..

Disable your firewall and antivirus software while you do the download and update. (Guessing you are using a Windows PC)

I started a software update and iphone 4 crashed! Please help!!

Now all I get is "plug in to itunes", how do I retrieve all my data if no recent back up?
It's my business phone, I've lost everything but most importantly my diary!!! It's been plugged into the computer relatively recently but doesnt seem to have backed anything up since I got this phone in October 2011...
I was going to try putting the sim into my old iphone 3gs but they are different sizes..
Thanks!

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

HT4009 I'm trying to buy some crystals for my game and it says please contact apple support which doesn't make sense because earlier today it let me buy some. And I already checked with my bank and they said my card is good and I already restarted my phon

I'm trying to buy crystals on my game and it keeps saying please contact apple support and I've already tried turning off my phone and called my back and signed in and out of my iTunes account, nothing works please help

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unable to update iTunes on iPhone 5. Please Help!

i am unable to sync my iPhone 5 to my iTunes on my laptop (windows OS.) First, it asked me to update the laptop iTunes, so I did. Next it asked me to update the iPhone's iTunes and here lies the problem.
my iPhone 5's iOS is up to date. I went to settings>general>software update) looking for updates, but it told me that it's up to date. However when I connect it to the laptop and open iTunes, a message appears saying that I need to update the phone's iTunes.)
please help!!!

Reset the iPhone.
Disconnect from the laptop first.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart your laptop.
Reconnect the iPhone then launch iTunes, select the Summary tab.
See if it says: iOS 7.1.2
Your iPhone software is up to date.

Ipad 2 gone completely dead...not responding to reboot or charging..last check with service station last week said battery was in good shape, needed software update...how to go about it...please help

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