Ipad restore fails error 2003

Was loading latest iPad update and it hung. Itunes indicated the iPad needed to be restored. Clicked on restore and received error 2003.

Same thing here. I have an iPad 2 that was running iOS 5.0.1. Everything worked fine when without any kind of sync over cable or wifi, all apps including free and purchased ones disappeared. When I did connect it to iTunes, all apps were unchecked. So, I checked my apps, did a sync, and they all returned but missing all app data.
Long story short, things got a little flakey and I wanted to start from scratch so I plugged my iPad in to install the factory default firmware but I get the following error, " The iPad "iPad" could not be restored. An unknown error occurred (26)." Tried this in DFU mode and in regular restore mode (when the iPad screen says to connect to iTunes). I tried different versions of iTunes and machines, OS 10.6, 10.7, and Windows 7, all giving the same error. When attempting a restore, it goes through "Extracting software, Verifying iPad restore with apple, preparing iPad for restore, waiting for iPad, preparing iPad for restore, verifying iPad restore." After the progress bar on the iPad is there for about 30 seconds, ERROR. I tried different things for hours with iOS 5.0.1, and I also get the same error with iOS 5.1, which was released today.

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IPad restore fail (error 1002)

Hi,
my girlfriend bought me an iPad in USA some weeks ago.
Everything was ok, but 3 days ago it turned off and asked to connect to itunes. After that it asked to restore. But failed with error 1002. I tried everything from this list: http://support.apple.com/kb/TS1275
but nothing helps
I live in Russia and haven't chance to get help here, because our support deny assistance with iPad :(((
Next week I'll go to Berlin (Germany). The question is: can I exchange my device for a new one somewhere in Berlin (by resellers) ??? Or may be I can exchange it in Apple Store in Hamburg (I'll be there for a few hours).
Help me please and sorry for my English:)
Aleksandr

HI and welcome......
Or may be I can exchange it in Apple Store in Hamburg (I'll be there for a few hours).
Apple's policy for refunds or exchanges must be done within 14 days of purchase.
Take the iPad into the Apple store in Hamburg and explain what happened. Hopefully they can help.
Carolyn

Ipad restore problem error 102

Hi All,
I've diligently backed up our iPad and used TM to archive the backups.
Unfortunately now, when I need to restore from a backup I am getting the following error from AppleMobileBackup:
ERROR: Restore message response: 102 mkdir error: No such file or directory (2) at path "/var/mobile/Library/SafeHarbor/com.omnigroup.OmniGraffle/Container/Documents/S ite Wireframe & Mockup.graffle/QuickLook" (MBErrorDomain/102)
From reading that it looks like it is having trouble creating a directory on the iPad for some reason. I guess something wasn't getting saved correctly in the backup and thus can't get restored properly or this iPad directory was in a strange state when it was backed up.
I've searched the Web and there are some similar problems to this with different details (e.g. can't rename file) for the 102 error but no real solution.
I've tried a number of my backups going back a number of months and they all seem to have this error. I guess something on the iPad got messed up a while back and all the backups since then have it included, unfortunatley.
I'm wondering if anyone has a solution that can help me complete this restore?
I'm really not worried about Omnigraffle, I would happily reinstall it, but don't want to lose the rest of the backup.
I wonder if there is a way to make the backup continue / complete ignoring this error?
Or perhaps to remove everything with regards to Omnigraffle from the backup?
Thanks for any suggestions.
Cheers,
Ashley.
PS Not really happy when I have backed up all these times and now it is not working. I think Apple's restore software seems a bit too fragile and should work around issues like this to do the best it can.
This is for an iPad 1 with iOS5.1.1 restoring from latest iTunes on Mac OS X Server 10.6.8 Snow Leopard.

Hi BKN,
Thanks for your post and sorry to hear you are in the same situation (but it's good not to be alone ;-)
Some notes on your comments (can't seem to easily split quoted messages here):
1. I don't seem to get the "Unexpected connection closure..." error from iTunes that you get (not sure that is significant though)
2. With regards to the special character(s) in the filename. I have hex edited the manifest.mbdb and changed my "&" to a "A" in the filename and the problem still existed (with an "A" in the error path), so I hope we can rule that out.
3. I have not really used Omnigraffle iCloud syncing, just turned on iCloud at the end of the change-over period and haven't used it for file sync-ing (at least not that I know of), so perhaps can rule that out.
4. I have Dropbox running on Mac and client is on iPad (and iPhones). I don't think my Omnigraffle docs have come anywhere near Dropbox though, again not use Omnigraffle on iPad for a while. Have used on Mac quite a bit though.
5. I am still running Lion on my MacBook Pro and the machine doing the iTunes syncing is a Mac mini running Snow Leopard Server, so I think we can rule out iCloud issues, again since I haven't really gotten into iCloud yet.
I have done a lot of investigating and experimenting (with no luck unfortunately). I have used iBackupRobot (free version that works well, click cancel past the registration dialogs to get full functionality I believe) and Hex Fiend as mentioned above.
I also tried another one (called iBackupRestore or something like that but it required mono and X, which I had, but ran very slowly and failed - I think it only works for iOS4 or less). So, don't try that.
With iBackupRobot I extracted my problematic document and associated files. It gave me:
Documents_Site Wireframe & Mockup.graffle
Documents_Site Wireframe & Mockup.graffle_data.plist
Documents_Site Wireframe & Mockup.graffle_data.plist.info
Documents_Site Wireframe & Mockup.graffle_QuickLook_Preview.pdf
Documents_Site Wireframe & Mockup.graffle_QuickLook_Preview.pdf.info
Documents_Site Wireframe & Mockup.graffle.info
_ is for /
The .info files just contain details of the mapping from real filename to the hex filenames inside the backup (useful to find the files and remove them as I did, see below).
I noticed that the data.plist file seemed to be empty so I filled it with content from another data.plist file in Omnigraffle's documents. Interestingly, the error message changed a bit then (IIRC) to this:
20/10/12 10:47:40 PM
[0x0-0x37b37b].com.apple.iTunes[4493]
2012-10-20 22:47:40.605 AppleMobileBackup[30109:903] ERROR: Restore message response: 102 mkdir error: No such file or directory (2) at path "/var/mobile/Applications/8AF90D98-FB52-4E3E-877F-FD0A0F45C0A1/Documents/Site Wireframe & Mockup.graffle/QuickLook" (MBErrorDomain/102)
Note the path no longer includes SafeHarbor (which I believe is the temporary storage area whilst apps are being loaded etc). So some progress but a very similar error.
I have tried removing the hex-name files from the backup but MobileBackup detects them and says the backup is corrupt and will not proceed. The problem is I can't see how we can edit the manifest.mbdb (apart from simple hex editing).
I've tried editing the plist files Manifest.plist and info.plist file (with Property List editor) but again no luck, deleting items (Omnigraffle application entries) is detected as a corrupt backup and MobileBackup will not proceed.
It is interesting how it is the QuickLook folder that is listed in the error. Mine contains a Preview.pdf file which seems to be fine.
I'm also not sure what the error message actually means. I guess it mean that when trying to create the QuickLook directory the path up to there didn't exist (e.g. the "Site Wireframe & Mockup.graffle" directory or one of its parents didn't exist).
I could be wrong though.
I visited an Apple Store and tried to talk to a Genius but didn't get much help from the iPad Genius (should have registered for a Mac Genius apparently), he admitted he wasn't a Mac or iPad Genius (good on him) and went out back to ask his guru colleague.
He came back and said his colleague thought the real error was the -1, which he said indicated a hardware fault.
I don't think they knew what they were talking about, on some Apple support pages it does refer to -1 being something about hardware / comms fault, but I also think it is just a catch-all error code for iTunes when it doesn't know what else to report.
He suggested trying on another iPad but I don't have one and he wouldn't let me use one of theirs. I guess I could buy one and return it after testing for a refund, but I doubt it is a hardware problem myself.
I was hoping they may have some secret way to force the restore to continue or to selectively ignore certain applications on restoring (which may come to iTunes one day I hope). It seems the Apple stores don't specialise in this kind of suppor though.
He suggested ringing Apple phone support / Applecare but I wasn't too keen on trying to explain this and share details over the phone. I might give it a go, even though you had no success because I might luck out on someone who knows more etc.
I think I have done a full reset, sync'ed all apps and then tried the restore - fail.
I have tried so many things I am now having trouble remembering what I tried and how each failed.
My restore seems to go pretty well for quite a while before it fails, so I think it is restoring it's just getting an error when doing this one document for Omnigraffle and can't get past that.
If we could stop it restoring Omnigraffle I think we would be good to go but, as mentioned above, I can't see how we could do that without some serious editing of the backup, especially the plists and manifest.mbdb, but I am not expert ont hose.
Very sad to hear that Apple had no ways to work around a file or error. I think it is a fault in their restore software - it is too fragile, not catching the said error and fixing the directory path. But I am not holding my breathe for them to assist (but will try to get help).
Thanks for your notes and please keep me informed of how you go / if I can help in anyway.
Unfortunately, I am very busy at work these days and can only work on this on the weekends.
Cheers,
Ashley.

Ipad restore failed

My iPad only has the apple logo occassionally. It comes and goes. My computer iTunes fails to recognize my iPad. I got so far as to start the restore download and after about 20 minutes it failed. My error message is 0xE8000024. Not sure what is happening or if my iPad can be salvaged. I do have a backup in the iCloud, but since I can't make it recognize my device, that isn't doing me much good. Any suggestions? I have already uninstalled iTunes, and re-installed. I have done the two button hold, one button hold, the plug in to the USB while holding down a button. Every trick I can find, but no real answers. Suggestions?

Try recovery mode as described here:
HT1808
Note you may have to try to get in to recovery mode more than once to succeed.

IPAD restore fail

Dear all,
Thank you in advance for any suggestions that could help me out.
I tried to restore my iPAD2 last night and received the following message: "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable."
Ever since, my iPAD screen has only displayed a USB cable and an arrow pointing to iTunes
I ran diagnostics and detailed my "Internet connection fail"-report in:
https://discussions.apple.com/message/21868084#21868084
Again, I would very much appreciate any suggestions.
Kind regards,
userofipad2

The internet connection is now fine -although I don't know why- and I succesfully restored my iPAD2.
Please see the thread that I referred to for details.
I'll leave the post open for others with similar trouble to compare their diagniostic report with mine

IPad update failed, error 1602

Does anyone know how to fix this?
I connected iPad to windowx xp desktop with latest itunes and it asked to update the iPad. After the update failed, it keeps showing connect to itunes on iPad, yet the itunes doesn't seem to recognize it. Also as I connect iPad it shows in the bottom right *Apple Mobile Device (recovery mode)* and Found New Hardware window pops up. Does this mean I will lose all apps and saved files/books?
Message was edited by: HLemmik

HLemmik wrote:
Thanks but I'm not even able to recover at the moment.. I called in and did what the support suggested, uninstalling all 3 apple programs + itunes and quicktime and restarted, reinstalled itunes, restarted and plugged ipad back in. Result is still the same. iPad shows connect to itunes and my computer displays "Found New Hardware" window while itunes doesn't show any devices. So I'm guessing something with drivers?
This is what it shows in device manager:
http://designftw.com/iPad/ipad_devicemanager.jpg
I wish I didn't do the update at all
You need to do the updates, because they slowly improve the performance of your iPad. And soon, iOS 4.0 is coming, which you will absolutely want, because it take the iPad to a whole new world.
I'm not even close to being an expert on Windows, not having used it in about 10 years. But I've monitored this board for a while, so here are some suggestions:
1. Try a different USB port, if you have one. Don't use a USB hub, try to connect directly to your computer.
2. If possible, see if your cable is damaged. It happens.
3. Before doing this, just make sure you have complete backup files from your most recent backup. I'm not sure where to find them, but as I recall, they should be located in your iTunes files. Then, completely reset and wipe your iPad, by going to Settings, General, Reset. Again, don't even consider this if you can't find your backup locations. You might want to search these discussions with "backup AND Windows AND location" to see where they're located.
If none of this works, go to an Apple Genius. He can plug you into a Mac to see if the iPad has a problem.
Again, it's not the update that caused the problem, it's a corrupted file or something. You'll fix it, so don't worry.

Ios 7.0.3 update/restore fails. error code 12

Hi.
I have tried to update my iPhone 5 to iOS 7.0.3 from itunes.
My previous iOS version was 7.0.2. 2GB free space before updating. I have backed up previously. everything was ok.
Itunes sent a message with error code 12. Can not install update.
Iphone screen showed the apple logo and an almost full gauge when itunes sent the error.
I have tried many times and the result is always the same ( previous reboot, itunes update, no Virtual OS environments, restore)
Macbook pro OSX 10.7.8/ iTunes 11.1.2
Any help?

this just happened to me. ended up having to replace it since it was already a warranty replacement.
i'm curious tho, did anyone else experience issues with their service on AT&T prior to the restore issue?
my phone was searching for service for about 3 days. i thought at&t was just having issues, but i found out there wasn't anything wrong with the network when i called them. however, during troubleshooting when i called them, we noticed that my imei and sim card number weren't listed, and the modem fireware was blank. this made me think a restore should fix it and that's how i ended up here.
i have to consider that a firmware update was pushed down from the carrier that ultimately bricked the phone...not that it does any good; i just can't stand never knowing what the error 12 is exactly referring to!

Itunes restore fail (error 9) during iphone OS upgrade from 3.1 to 4.1

Using iTunes 10, when I tried to upgrade my iPhone 3G OS from 3.x to 4.x, it gave error after syncing & backup successfully; with error code 9 stating that it can't restore the backup successfully. Now my phone screen shows "connect to itunes picture" and the itunes says "iTunes has detected an error in recovery mode. You must restore this phone before it can be used with iTunes".
I do NOT want to lose all my iPhone contact phone numbers. Does the iTunes software backup that up be default as well? Will I be able to restore the contacts successfully after resetting the phone to factory device and choosing a previous backup to restore? Are there any other options or safety measures I should take before wiping the phone to factory default through restore? Thanks a lot.

bgwine wrote:
I want this FIXED NOW!
And I want world peace. Neither of us is going to get our wish fulfilled, especially not by posting to a user forum that is not read by Apple engineers or support personnel. However, visiting an Apple store, calling iPhone support, or searching the support site and forum for solutions will probably allow you to fix your phone yourself.

HT201210 Error 2003

What about this error?
iTunes tell me: iPad Can't restored (Unknows error 2003)

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
Above from:
http://support.apple.com/kb/TS3694#error2009

Leopard : Restore failed during network install

Hi,
I have created universal NBI using SIU on Leopard OSX server(10.5.1) of Leopard OS (10.5, 10.5.1) DMG.
While doing network installation, it reboots the machine and start installation but sometimes I get restore failed error and it stops installation. This happens 90% when I do net-installation from Leopard. And happens 10% when I do net-installation from Tiger.
I don't understand what could be the reason between Leopard and Tiger here because if there something wrong with NBI, net-install should fail for both the cases. (I assume, since I don't know that much about OS internals)
By seeing installer log, I can see "startup disk" application is crashing and it's parent process is Installer.
I will appreciate for any solution or any information if it is Leopard OS bug.
Thanks,
Rohit

Hello
I am trying to reimage one of my disk from other disk and using the following command.
echo "Password" | sudo -S asr -source /Volumes/Data/Images/TW_EN.dmg -target '/Volumes/OS X 10.5' -erase
But it is failing to restore OS without throwing any errors. I have two tiger and two leopard. There is no issue with same command on Tiger but Leopard is failing. Is there some issue with asr on Leopard.
Thanks,
Tagr

HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Update/restore iPad Air 2 fails error 53

Hi, I attempted a restore after touch ID on my Air 2 failed with error and touch ID remained greyed out. Backed up iPad normally but restore fails on verifying with bar roughly halfway with error code 53

Try the steps documented here:
Resolve iOS update and restore errors in iTunes - Apple Support

HT201263 After forcing iPad into recovery mode and choosing Restore, restore fails and returns a 1600 error. What is my next step? Can you force a restore?

iPad has blank screen. Screen froze and went blank. Have not been able to get any response. Forced in to recovery mode, but restore fails with a 1600 unknown error. Has anyone had any success in reviving an ipad in this state?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Message was edited by: Texas Mac Man

Unable to restore Ipad. Unknown error occured (8)

Tried to install 7.1.2 upgrade on Ipad. Upgrade would not complete. Ipad would shut down frequently while trying to use after failed upgrade. Connected it to ITunes where it tried to install upgrade. After several attempts message stated I would have to restore. While trying to restore it fails once it gets to verifying firmware. Error message is "Unable to restore Ipad. Unknown error occurred (8). I've already made sure all updates on PC are complete. Shut down and restarted both Ipad and PC. Even called Apple Support where I was instructed to uninstall ITunes and components. Tried to restore again with same problem.

For unknown error -50
Disconnect the iPad from your Mac.
Open the Finder.
From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Preferences/SystemConfiguration/Networkinterfaces.plist
Click Go then move the Networkinterfaces.plist file to the Trash.
Restart your Mac. Connect the iPad then launch iTunes.

I am unable to receive or send email from my IPAD. The error message says "Connection to server failed". Help!! geandreamer44

I am unable to receive or send email from my IPAD. The error message says "Connection to server failed". Help!! geandreamer44

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If nothing above helped, restart your router.
No data is lost due to a reset.

Ipad restore fails error 2003

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