Iphone 3gs will not display or sync in new itunes

My new i-phone 3gs will not automatically appear in the latest version of itunes, so I cannot sync my music files onto my i-phone. I have reinstalled the itunes, rebooted, turned off and on the i-phone. There is a message saying that internet connection has failed. This is only with itunes and the itunes store, as my other internet connections are fine. Is it becasue the i-phone is operating on wi-fi and this interferes with the laptop wi-fi? Is it a bug with the latest itunes? Can this be fixed? Many thanks, Jo

Hi,
This article: http://support.apple.com/kb/TS1495 provides general tips that may resolve the issue.
Is the Apple Mobile Device Service running on the PC?
Also, what security software is running on the PC. If you haven't already, try to update, reconfigure or disable the security software.
-Jason

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