Contract Stats

Hi everyone, having just joined I thought I start with a question I ask a lot when I get close to renewal.
The My BT section doesn't seem to show any details of my actual contract start and end dates; of course its easy to place these details as a reminder in a calendar and when you phone the Options Team, they'll tell you. I just wondered why its not the first thing you see in My BT.
I asked a SKY sales guy once why they also don't include contract start/end dates in their My BT equivalent and he replied, " I don't know, maybe they're terrified it'll help customers schedule their exit".
Bri

Good answer from Sky and it's probably the same for BT.
It's well hidden so if you are looking for your date see this link how to find it.
http://community.bt.com/t5/Bills-Packages/date-of-end-of-contract/m-p/965442/highlight/true#M27610

Similar Messages

  • Verizon Customer Service Lies, does not follow their own contract!

    Heres what I've been dealing with. Can anyone out there tell me if Verizon has to go by the same Terms & Conditions set forth for Customers? I think they would have to,right because it has to be a meeting of the minds and if they tell me one thing but they don't have to do the same time. I feel like as judge Judy & Judge Marion ( sorry not sure how to spell here name BUT LOVE LOVE HER SHOW ON PEOPLE's COURT) that for there to be a Contract that it has to be follfollowed the same way for each person in it ,or it would not be a contract because both parties would have to get something out of it and ALSO FOLLOW THAT SAME RULES SET FORTH IN THE CONTRACT.
    Sometimes it's not always about the price. To a large number of U.S. It's about the Quality of the derive not so much about the little difference in a monthly plan, even tho to me I want both. But at Verizon I get great cell service, BUT THE ABSOLUTE WORST CUSTOMER CARE ON THE PLANT. and I just don't mean CS REPS having a bad day because we all get them . What I'm talking about how almost everyone of them lie in some way or another. And finaily after about the ten time of them lying to you about sometime ( like only being abole to a NCR ONE CELL PHONE WHEN YOUR IS BROKEN AND ONLY WANTED A NEW ONE OF WHAT YOU HAVE "NOT '5 New Certified Refurbished Ones "that are all broken just like the first one. )I finally called Samsung about this because every service rep was telling me the same thing. I would tell them that the contract states' NEW ONE, NCRO, or ONE COMPARABLE TO THE ONE I HAVE' Samsung rep told me that Verizon was out right Lieing to me because they only sell the phones in Bulk to the Cell Phone Providers, after that it's WHAT VERIZON WANTS TO DO AND OF COURSE THEY WANT TO MAKE YOU SPENT MORE MONEY NOW AND IN THE LONG RUN. YOU SEE ALL I WANTED WAS THE ONE I HAD BUT A NEW ONE NOT ANOTHER 6 REFURBISHED one. But nope Verizon would not do that so I could keep the broken one or I would have to pay more money to get another comparable to mine. I feel like I had no opinion but to borrow money and get new one, I paid $100. For new Samsung Galaxy s5 because I had the Galaxy s4 new from them when we signed contract. And after 4 months and all the run a rounds they had me do,I was so very upset. Anyway when I order the new one with the Service Rep In Corp, she promised me there would be NO OTHER FEES OR MONEY WHAT SO EVER THAT I WOULD HAVE TO PAY, BECAUSE I BORROWED THE $100 and I could not and would not spend anymore money with them, BUT SAD TO SAY THEY LIE AGAIN. BECAUSE I HAD A FEW DIFFERENT CHARGES ON MY BILL. OK TAXES, EVEYONE HAS TO PAY THOSE RIGHT, BUT THE FEES THAT THEY CHARGE FOR THIS OR THAT AND AN UP GRADE FEE WAS A DOWN RIGHT LIE. SO FROM SEPT 2014 to April 2015 I have been fight them to take of the charges right. Them in Oct 2015 I went into store to see about their home internet service and a rep there told me that it would more then likely be best for me to go with the Promo that they were having to the end of the month. I even have a letter he gave me about the $100. Discounted price a month but on back he wrote what my bill would be evey month with all my discounts and such. It was $ 200.26 . I even got a letter from Verizon stating that I can in the store and changed my plan the 18 of Oct & it would take in affect on the 27 of Oct my monthly billing cycle. So I told the Rep to go ahead and do it..we agreed that if I didn't like it or want to chance to some else I could. Well here comes Nov 2015 bill and there's no DISCOUNT AT ALL. SO since Nov2015 when I called them about this ( I won't go into all the lies there because we would be here all day) till April 2015 I have been fighting this mistake they made and the charges of the up grade fees and all.
    I Finaily told them that I was done with this that I could not go on and on anymore. I had just gotten out of Hospital ano put on Anxiety Ned's because of all the stress I've been  having every single month with them. Everything could just had been avoided if they would just have given me a NEW GALAXYs4 instead of having to buy a nit het phone. Oh by the way which I just found out that by them having me to have to buy the new one or keep the broken on that I now made my contract go for another 9 months till 2016 when it was to be over this Dec when we signed up. They said since I upgraded that it extended it. Well the way I see it that if there is no upgrade fees because I was told there would be none and they finailly took the charges off and gave me the credit for it shows that there was not a meeting of the minds so there is no extended contract. I have to say that after going to Verizon, Best Buy , then to Verizon another time and the countless house I have spent on the service reps that it would be the best for both parties to walk away from all this contract and all. I have every record of the people ,date, time I talked to them , plus all text messages, & FaceBook messages back and forth for at least 100hours or more( 2 time I spend the day and evening at Verizon ,where they sent me to Best Buy to find out at the end I should never have been sent there to begin with so 1 time 51/2 hours, then around 4 hours because they would not talk to me because I did not have my licenses, even tho I had been there multitude times, & know all the addresses, phone numbers, names, and af course the only thing that I have to give to the reps when I'm online is a passcode which I had also. So no I had to take a 45 min ride back hoe to get it ,got back at 7 pm stayed till after closing when I told the manager Tom at the big Verizon store in Gainesville Fl off of Newberry rd and i-75 that I would just let him work on it and please credit my account. And of course did not happen. LIES, LIES LIES. So now we are going to go to small claims court/ mediation at the court house ,not with Verizon people who work for them But are not involved with the case they say. I thing that's one of the reason that they don't want to go to a Jury trail because they know that they would lost most of the time, at least this time I'm for sure. So all the people that are out there having terrible customers service with Verizon I hope for the best for you. Please let me know how things go with your concerns with your Cell Phone Providers. I'm on FaceBook under " CUSTOMERS LIKE ME, DISLIKE VERIZON WIRELESS" again thanks so much for listening and sending me hopes that things turn out for me. Agape Patricia

    First, Verizon follows Samsung's warranty rules. The only time you would get a new phone (other than buying it) is if the device was defective within the first 14 days or if the device was so new that there would be Certified Like New Replacements available yet. Now, with that said, there is no way that 6 devices would have the same hardware problem. When you have multiple devices with the same issue it is more likely than not that the issue is software related. For example, my LG G3 was great up until I received the Lollipop update then, wouldn't you know, I stopped receiving notifications for a lot of apps while connected to wifi. This is a software issue and is not Verizon's fault. However, if you believe that you are owed a brand new phone, you should take it up with Samsung. You are just as much a customer of theirs as you are VZW's.
    Then it sounds like VZW broke the contract and gave you the option to upgrade at a discounted price and you purchased the Galaxy S5. So here, there was, as you say, a meeting of the minds. Whether you misunderstood the terms or they were not explained to you remains to be seen. However, VZW did NOT have to let you upgrade but when you do you are ALWAYS held to the new contract terms. THEN...they refunded the $40 upgrade fee for you. I still can't see how you are making out badly in this deal.
    It was hard to decipher your post and I am still not completely sure of what you are talking about with the home service.
    What do you expect to happen at this point? You won't (shouldn't) be given any more considerations. That has already been done. What it sounds like to me is that you are causing all of the stress in your life. If it is really that bad with Verizon, you are free to break your contract by paying the Early Termination Fees and switch carriers. There is nothing holding you to VZW.

  • Service Management: Contract data sources, Exrractors and cubes

    Hi Fellows: I have never worked in Service Management before and I have been asked to locate the extract strucutres, data sources and cubes for some reports. The reports are for contracts, contract renewals, Contract repairs, Contracts Units End of Service, Contract customers, Contract Customer Report Card etc. Are there any standard extractors, data sources for contracts or service Management?
    Contracts     PLACE ID
    Contracts     
    Contracts     MODEL ID
    Contracts     SERIAL ID
    Contracts     Contract Start Date
    Contracts     Contract End Date
    Contracts     LINE VALUE
    Contracts     Contract ID
    Contracts     Contract Version
    Contracts     Invoice Date
    Contracts     Invoice ID
    Contracts     NAME
    Contracts     LOCATION
    Contracts     Address
    Contracts     City
    Contracts     Global Name
    Contracts     Name
    Contracts     Place ID
    Contracts     State
    Contracts     Zip
    Contracts     Sales Group B
    Contracts     Sales Group C
    Contracts     Contract ID
    Contracts     Version
    Contracts     Term of Contract
    Contracts     PO Number
    Contracts     Product Location
    Contracts     Phone
    Contracts     Model ID
    Contracts     Serial ID
    Contracts     Part ID
    Contracts     Quantity
    Contracts     Service Plan
    ***Contract Renewals:
    Contract Version
    Status of New Contract
    New PG Description
    Event Code
    Event Created
    New Price
    New Travel Price
    Old Price
    Old Travel Price
    ****Contract repairs:
    Problem Resolution
    Received Date
    Repair Center Info, name, address, ciy, state, postalcode,  country
    Repair Center Info, name, address, ciy, state, postalcode,  country
    Repair Center Info, name, address, ciy, state, postalcode,  country
    Repair Center Info, name, address, ciy, state, postalcode,  country
    Repair Center Info, name, address, ciy, state, postalcode,  country
    Repair Center Info, name, address, ciy, state, postalcode,  country
    Scheduled Ship Date
    Serial # Received
    Serial # Registered
    Serial # Shipped
    Service Repair (Work) Order #
    Technician’s name
    Tracking #
    Account Indicator

    This may help you..open the folders in left
    http://help.sap.com/saphelp_nw70/helpdata/en/ed/9dfb3b699bde74e10000000a114084/frameset.htm

  • Will AT&T Extend Contracts by 2 Years or NOT?

    At a press conference here in SF yesterday we posed the following question to an AT&T spokesman: Will the AT&T contacts of current iPhone users who choose to upgrade to the 3G iPhone be required to have their original contracts extended by two years? The answer was: No.
    Current iPhone users with AT&T contracts will simply see a boost of $10 in their monthly fee but their contract terms will remain the same. Thus, if you bought an iPhone one year ago and have a two-year AT&T contract, your new 3G iPhone will be tied to that original AT&T service contract and will expire in one year, not two.
    Why am I reading so many contradictory contract statements here? i.e., "Yes, you have to have a new 2-year contract..." Has AT&T put anything about this in writing anywhere? If not, why not?
    Tim...

    There are three possible outcomes in such a scenario: your assumption that the present contract will simply continue until its original expiration date is one interpretation, but based largely on historic carrier behavior and other evidence offered, that outcome seems highly unlikely.
    The other outlier is adding a two-year term to your present contract, elongating both into a hybrid greater than two-year agreement, which again seems just as unlikely.
    The reasonable interpretation—absent any evidence to the contrary and give the information made available to date—is that a new two-year contract will REPLACE your original two year contract, no matter what length of time currently remains on the original contract, leaving you with a two-year commitment on the day of activation of a new 3G iPhone.

  • One Contract, Two Accounts.

    So, I've been with Verizon for over two years but I kinda terminated the service for less than a month and then went back. I'm just wondering if my contract was affected or do I have to wait another year to be able to get out with less ETF = $350? Since my contract states that it's $175 ETF, is that what it would go with? Oh,, and They had to give me a new account and just wondering if it  can affect anything? Any help or answer would be appreciated, Thanks. 

    Pnmburu1 wrote:
    So, I've been with Verizon for over two years but I kinda terminated the service for less than a month and then went back. Kinda terminated?  I'm not sure what you mean by this...  did you pay an ETF?  When you went back, did they start a new contract?  Did you keep the same number?  Was service just suspended on the account?  I'm just wondering if my contract was affected or do I have to wait another year to be able to get out with less ETF = $350?  You'd have to ask an account rep who has access to your account details - we have no way of knowing.
    Since my contract states that it's $175 ETF, is that what it would go with?ETF is generally $175 less $5 for each month of your completed contract.  Or $350 less $10 for each month is you have a Smartphone or Blackberry.  Since I am very confused as to what is actually going on with your account, you'd have to get the ETF amount from an acount rep who can see what's happening. 
    Oh,, and They had to give me a new account and just wondering if it  can affect anything? IAny help or answer would be appreciated, Thanks. 
    No one here has access to your account details, so you really need to call Customer Service and have someone in the accounting office look at your account to see what happened and how it affected your contract.  If you want to leave Verizon without an ETF, you need to find out when your contract ends.  After that date, you can cancel the account with no ETF.

  • Lack of coverage

    I've looked through the forums and see many people complaining about a lack of coverage and then a few customers replying by stating "you should have known within 14 days that you didn't have coverage.  It's your fault you're stuck in the contract."  Which sure, if the contract states you get a 14 day trial, so be it, but that doesn't cover all the bases.  My phone worked fine for more than 14 days, so I was okay with my coverage.  We moved after that point and noticed that our service was rather dismal (can't make calls in the house, had to go outside).  I went through all the fun loops of talking to different people at Verizon, which led to them sending an extender to our house.  It's nice in theory, except that it struggles to actually give us any more signal.  On top of it not actually helping anymore, we now have another concern.  When the power goes out, i lose all service again.  Tough crap if something bad happens and I need to make a call.  Guess I'll just have to step outside into the storm.  Yeah, I could buy a battery backup unit, but that would be me throwing more money at a problem I shouldn't have.  I'm running out of options, but still have time left on my contract.  Would love for Verizon to contact me and either figure out how to fix the issue, or let me out of my contract.
    Here's looking at you Verizon Wireless Customer Support

    We have been with them for years, would love for them to care. but I have seen the dwindling support and the removing of power from those who use to be able to help over those years. I challenge any verizon employee to be seen even. I cant even find an e mail address or any other way to contact verizon other than to buy more from them. This is their "provided customer service" so thought I would use it as a last effort as I know of nothing else to do. I was hoping someone out there had some luck somehow and could give some advice or one of those employees I have seen on here rarely in the past might be able to help or something.
    I basically came here  assuming I was going to just have to cancel our account as the early cancel fees would be cheaper than continuing to pay for nothing till contracts up. buying their booster the store tried to sell us would probably solve the problem and may be cheaper in the long run but I am also tired of the "give us money while we do less" crap going on with this company. 5 years ago we had fine enough service in my house, we have watched it fade over the years (even tho they say they are putting up better faster service in the area) until we had to go outside to keep our calls connected to now, we are put in roaming while at home. I shouldnt have to keep paying more to keep my service I originaly paid for in my opinion.
    I thank you for any help you can find and your continued responses on this thread. But this is also not your responsibility. I am thankfull for anything you can find tho. I am also doing my research into who all I can complain to, not that that will help either, but it might keep one more person from them and much like here it is probably only good for venting. nothing will come of it, but it least it wont stay pent up inside.

  • Excise invoice number ranges

    Hi
    I want to define number ranges for particular sales document type. Am aware we can do it through Tcode SNRO. But pls guide me step wise what field to  selct from drop down .
    /BEV1/EMLG     Empties Update Sequence Number
    /BEV3/CHAB     Number Range for Settlement Runs
    /BEV3/CHBK     Number Range for Purchase Control Results
    /BEV3/CHBU     Number Range for Posting Document
    /BEV3/CHEG     Number Range for Supplementary Documents
    /BEV3/CHEV     Sequence Number of BTEs Used in Contract Handling
    /BEV3/CHLE     Sequence Number of Amount when Entering External Amount
    /BEV3/CHOB     Number Range for Objects in the Beverage Industry
    /BEV3/CHSO     CH Assortment Number
    /BEV3/CHVA     Number Ranges for Contract Statement
    /BEV3/CHVD     Contract Handling Document Number
    /DSD/FSR     DSD: Run Number of Final Settlement
    /DSD/ME_CO     Number Range Cockpit
    /DSD/ME_CP     Customizing Cockpit
    /DSD/ME_KY     DSD Mobile Key
    /DSD/PR_NR     Number Range for MDSD Promotion Numbers
    Regards
    Suvin

    hi,
    In SNRO , Give object type RV_BELEG. In that you maintan your number range.
    swapnil

  • Autopay account fails to make payment after account changed on UNLIMITED DATA PLAN

    Auto pay feature fails to make payments without any logical reason:  About 7 months ago I changed my account using My Verizon webpage.  It has repeatedly failed to make a payment, resulting in over-charges and Verizon imposing a cash-only status for six months.  My bank - and Verizon - confirmed that account information was correct, and no one could account why this was occurring, but read on!  I believe this is more than a billing company or computer-generated glitch.  I have an unlimited data account that was started years ago, and I believe many of you who have these accounts may be having the same billing issue.  It is the prerogative of wireless carriers to now make huge profits by selling variable data plans from people needing more data bandwidth per month - in fact - it is projected that we will use 3000 GB/month by 2017!  New accounts cost way more than my month-to-month; they lose money on people like us.  I believe wireless carriers are trying every tactic they can to eject "unlimited data customers" from their plans.  Having a lapsed billing cycle is one way the contract can dissolve. 
    I believe these repetitive mysterious auto-pay failures are very result of in-company tampering to disrupt service.  Unfortunately, Verizon did not know that I am a consumer advocate...I know, you are thinking they don't give a... who you are, they are powerful.  I have been taking on such companies, including the CEO's of large companies like ATT, USAA, etc. since 1998.  I have reported thousands of products, services and individuals on 10 global consumer websites in three languages during those years, and used federal and international agencies.  Law enforcement globally has often been used to arrest and convict many online criminals and even foreign pirates.  With a law-enforcement background, and in a family of four powerful attorneys, two judges and two law-enforcement agents - I have an edge on resources and knowledge even powerful companies do not have.  Yes, I am an expert in making life difficult, to impossible for many individuals who under-estimate me.   I wasn't about to have a cash-only punitive measure impounded on me, when I could legally verify from my bank; and from electronic forensics of the Verizon website that the bank information, including a consistent balance of $10 - 17k in that account. Verizon then requested a fax letter from my bank verify the account information so it could be used; just another tactic to harass me.  This type of request is a throwback from the 1980's before electronic communication.
    This said, I am suspicious that this may be happening to many more customers than me.  If it is, I would like to hear about this.  Please post experience, and if you also have an unlimited data contract, so I can make an analysis of it.  If I am right, then our collective allegations can be used to generate appropriate complaints and investigations by agencies governing business conduct and licensing of wireless providers, to include possible class-action suits, as well as civil suits, regardless of what your contract states.

        JEMAWOD, there's no need to be suspicious. We want to make sure that all of your concerns are addressed. The cash only status on your account will not affect your option to keep the Unlimited data plan. Cash only status is prompted when two payments within a 6 month time period are returned by your financial institution. However, this status is removed after 6 months of good pay history. Did you verify the banking information that you provided when you set up Auto pay? Did you have a chance to contact your bank to verify why those payments were returned?
    I hope that the information that I've provided is helpful to you.
    LasinaH_VZW
    Follow us on Twitter @VZWSupport

  • Delta between Business Connector 4.8 and 4.7

    This seemed like the most logical place to put my post so here it goes..
    We are assessing our options for replacing/upgrading existing Business Connector installations that will shortly be out of support (OSS Note 571530).Whilst researching our options I have come across OSS Note 1094412 which describes a new version of 4.8 becoming available in July 2008.
    Information on BC4.8 is virtually non-existent on the web - can anyone provide me with details of the delta between 4.7 and 4.8, licensing structure, hardware requirements, support/maintenance strategy and ease of migration from 4.6/4.7 to 4.8?
    As an aside it is very interesting that SAP has chosen to provide BC 4.8, presumably to ensure BC can continue to runs on supported O/S' and Java environments, when SAP XI/PI is being touted as the de facto integrator for companies with a significant SAP presence. Maybe customers are not quite as keen to move on/remove their BC instances as SAP would hope...

    Hi Daniel,
    We have been on this topic for years (some vested interest through product development).
    What seems to have happened, from what we can gather, is that Netweaver XI/PI uptake hasn't happened as fast as initially hoped (SAP was looking at an intial end of life of Dec 2004 for BC).
    The case is quite simple. BC is free, easy to install and maintain. XI/PI, new product, takes a while to stabilize, much more feature rich, but at the same time more complex and less performing (and did I mention the license cost?).
    What we know about BC 4.8 and this is purely based on talking to people and reading about it, we have not seen / tested BC 4.8 ourselves - Mainly a platform upgrade, no significant changes. Most likely free as well (the original contract states that if SAP charges money for BC they have to pay extra to Webmethods / Software AG) accordingly. I would expect to see a few new built-in function and hopefully some hooks into standard SAP monitoring tools.
    I think you hit the nail on the head. We have seen customers panic and move to non-Netweaver platforms from BC to be on a supported solution (back when EOL was imminent before 4.8 was released). Why non-Netweaver? Because many customers use non-SAP Integration Products as well and they tend to drift to known solutions instead of trying to manage the risk of migrating to a unfamiliar product.
    I would not expect any major changes that would make migration to 4.8 hard. If there would be some major issues then that would signal some significant developments from SAP and that would be a strange thing at this point of the product lifecycle.
    End of life for BC 4.8 is in 2012 or thereabouts if I remember correctly, this was part of some note which was released/updated towards the end of last year.
    You might want to make some design calls if you continue developing your integration scenarios on BC. The best format to allow for an easy / relatively painfree migration to PI one day is by using BC graphical MAPS where possible, NOT XSL maps as wrongfully indicated in so many previous posts and articles. XSL is the hardest format to migrate to PI even though it might look superficially as a compatible format...
    Cheers
    Kalle

  • List of modules with ECC 6.0

    I am looking for information on different module and engine in SAP from licensing perspective , like Netweaver comes wih ECC 6.0. What about Open Hub ? Can anyone kindly provide list of module and what comes with what and how it is set up?

    Licensing is what your contract states.  Just because Netweaver comes with ECC 6.0 that does not mean you are licensed to use netweaver components like enterprise portal, MDM, BI etc.  ECC 6.0 requires only web application server to run and perhaps other basis components, but other pieces of Netweaver are not automatically available to you.  Look at something like this to help you with modules of SAP ECC 6 http://help.sap.com/saphelp_erp60_sp/helpdata/en/80/ea89395eb58c4f9d0c3e837cf0909d/frameset.htm
    Click on logistics and modules are listed
    Mike

  • Re: Still being throttled after a month

    Webby wrote:
    If you need any further explanation just ask
    Nicely please

    Andy_N wrote:
    infinity2012 wrote:
    your wrong as usual john46
    what you sign up for in contract is the 40mb package, and I KNOW that what you actually receive is not the same but READ posts before telling me that i'm wrong..
    So anybody signed up to the 40mb package, is rightly correct to insert 40 into the profile.
    Operative keywords "CONTRACT" and the contract states 40mb (Even up to 40mb) is still the 40mb package and profile.
    The speedtest asks for profile and not the speed.
    The profile will always be 40mb if you have 40mb package.
    The speed can be anything at any given time and therefore could result in false results.
    Really know what your saying before confusing folk even more than they already are. which results in more messed up problem for them and not a solution.
    I know all about profile and IP and your link explains it a lot when it come to speed and not what your contracted profile is........ BUT and a massive BUT.. is that the speed test asks for your profile and NOT your SPEED...
    Speed changes and could be the issue/problem in the first place.
    Too many in forums give useless info and cause more problems
    I reckon that you have all been taught some good info here tonight and for FREE.
    My cocky, sharp reply may not be to your liking  because I'm old hand from 1980's with zx80 - zx81 onwards and Ataris with first ever dial up modem connections and still have my old motorola V92 from 1994.
    Hi.
    Where are you entering your IP profile in the speedtester site ? Are you putting this in the Service ID box ? If so, then this is not the IP profile - it is the contract service which is a different thing.
    I'm also confused as to where he's entering this information. I've never done anything of the sort on any speedtest!
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

  • How to terminate product type 60A?

    User created the contract with product type 60A. However, this conrtact was cancelled.
    Could you please suggest, what function that normally use to terminate contract?
    Best regards,
    Osathee

    Dear Osathee,
    The normal process for a deal and its flows getting posted is:
    1) You create contract
    2) You then settle the contract.
    2) You post the flows using TBB1.
    Reversal of a deal actually means reversal of the deal to last status. Lets say your deal is in settled state, so reversal would bring it back to the contract state.
    Now,  if you want to reverse this deal from settled state, follow the steps.
    1) Reverse the deal to bring it to contract state.
    2) If you had posted the flows, reverse them using TPM10.
    Now, you will have a deal in contract state with no posted flows.
    Now, just reverse the status of the deal using TX04 once more. This will cancel the deal. After this, you will only be able to view the deal.
    Regards,
    Jitesh

  • Franchising and Stock in consigment doubts

    Hi gurus,
    we successfully implemented  an IS-Retail solution for one of our customers some years ago.  
    We are now collaborating with the same client in a new project : they have a new company in Arabia and they are going to work in "Franchising". We were thinking of using a Dummy company code for this Franchised center. Apparently we shouldn't have any problems because they are not going to manage Inventory/Stocks there, nor contability. It is a simply dummy company code which receives stock (stock would be managed centrally), as well as invoicing for AR.
    We were thinking of using a specific Z sale flow's for it, separated from the "not franchising" ones. Apparently right, we would have to make some developments and we would maintain the stock in consignment. Yesterday, they proposed us a new contract form, they said it is normally used for franchising and is called "Buy back contract".   This contract states that the company which delivers the goods can post a sale invoice (and its FI documents) instead than a "Proforma Invoice" related to the delivery as it is suppose to be for Stock in consignment.  The contract also clearly defines that all the goods which are not sold have to be "buy back"  from the company.
    As long as the retailers sales goods, SAP closes the open items related to the Sale Invoice. It looks like a direct sale, but then when they are obliged to buy back the unsold goods, somehow, becomes a stock in consignment.
    My question is: is it technically possible to mantain a stock in consignment although a sale invoice is created? and be legal (thinking of auditoria) at the same time? Does exist a way to work around this "strange" requirments? I know it might looks weird, but they say others competitors do like this...
    thanks

    Hi
    Your model is based on VEndor Managed Inventory. Here you are trying to pass on the complete risk of non saleable stock to company and not the retailer. According to me this is not correct. Because there will be no pressure and motivation for retailer to get rid of stock.
    According to me you can define a process where in both share the cost of carrying the goods if not sold.
    Now coming to technical feasibility. It is totally possible.
    1. Define a retail store as a customer.
    2. Use consignment issue.
    3. This will have stock at retailer at consigned to retailer.
    4. If  there is return then you can define a condition pricing on consignment return so that there is cost attached for not selling by retailer.
    Reward if helpful
    KInd Regards
    Sandeep

  • T-Mobile UK now charging for tethering!  Is there a workaround?

    I have been using tethering for a few months on my iPhone 4, mostly for email access and limited internet browsing.
    Yesterday I got a shock. I hooked up as normal but instead of being able to browse, I got a T-Mobile intercept page forcing me to but Pay-As-You-Go mobile broadband access. £15 a month or so, which would double what I pay today.
    It seems T-Mobile wants to jack up charges to its users having just lost its case to slash monthly limits from 3Gb to 500Mb; hence the introduction of this new set of charges.
    However, I'm intrigued as to how they do this. I had previously thought that all T-Mobile can see is a datastream and can't tell whether you are using your iPhone or your Mac (although you can guess based on the amount of data consumed). I'm guessing that they are looking at something called the user agent string, which tells you things like OS/Browser etc and I suppose could be used to define when you are using the iPhone and when you're using the Mac. I'm guessing, too, that it could be pretty easy to 'spoof' the user agent stringso T-Mobile think you are using the iPhone when in fact you're tethering.
    I guess that there's a possibility that all the networks will try this on as a way of increasing their revenues. Pretty rich when I've bought - in theory - free, unfettered internet access as part of the package from them.
    What's the prevailing wisdom here about whether there are sensible and effective ways round T-Mobile's latest attempt to gouge more out of its customers.
    Richard

    Regrettably there is no legal way around this. All UK carriers have been charging for tethering unless it has been part of the contract. Where you are on a contract with x amount of downloads for the iPhone, the contract states that it may only be done on the iPhone itself. Once you tether, you loose your download levels for the iPhone.
    For what it's worth, I think the whole thing stinks. Barring gamers I can think of no-one who actually uses the networks to their full download limits per month and this is simply another way of trying to fleece the customer. Another reason why I dumped T-Mobile two years ago.
    Shark!

  • Service monitoring and pricing

    I have a client with the following requirement, can anyone suggest how SRM can work in this scenario:
    This client has a requirement to manage contracts by individual SLA. An example of this would be a security contract for a parking lot. The SLAlinked to the contracts states that should any cars be unlawfully removed while the security company is on duty a penalty clause needs to be invoked against the company. The client has 400 contracts each of which has its own individual Service Level Agreements.

    Hi,
    You can have one  pricing procedure for standard PO & service PO or you can have two pricing procedure separately BUT you should have two separate document type standard PO &  service PO. 
    You can create a condition type(Cond. Class B, Calculat.type C ,Cond.category H & select Scale basis as quantity in Scales segment)  for service master/ activity type & then add/enter  condition type in  pricing procedure for service master  and also add  a routine"11" in Requirement column for service master condition type.
    To capture service tax for service PO, you should have a service tax condition type with a accounting key in tax procedure. Create a service tax code in FTXP, maintain condition record for service tax with service tax condition type in FV11 & you should have a G/L account assigned for service tax with accounting key in OB40.
    For 2nd-Senario
    You should send material to Sub-contract vendor with 541 movement type & receive it after repaired from vendor with 542 movement type. For paying of SERVICE RELATED cost, you can create a service order & pay to vendor WRT service order. For  payment terms-20 % advance ,40% after first inspection, 30% during delivery and final 10% after" FIT" certificate , You can create payment term in OME2 and pay accordingly. OR you can have a thought of creating three service entry sheet with respect to service order & do MIRO with respected to individual service entry sheet, once the work performed and then pay to the vendor  in three segments.
    Regards,
    Biju K

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