IPhone 4S order
I have bought an iPhone 4s. But when I'm going to see the order it just comes up a "failure" message. Is my order cancelled?
heelp
Similar Messages
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I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?
I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?
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I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?
If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808 -
Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications and music?
Read here:
http://support.apple.com/kb/ht5621
Changing your Apple ID to your current, working email address will not create another Apple ID, it will only change it to your working email address. -
Is it possible change my iphone 4 order from 16gb to 32gb
Is it possible change my iphone 4 order. from 16gb to 32gb and have the same ship date.
I'm sure you can, you would just have to call them up and tell them that you want the 32GB instead. If you ordered it and wanted to change on the same day, i'm sure you would have the same ship date but if you changed it the day after, it might as well change. who knows. Give them a call and see what they say.
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Why must I force quit (double press home and slide off) Mail on both my iPad and iPhone in order to have Mail access on my iMac on the same wifi network. Fetch is set to manual and my ISP is Charter.
I don't know about the "3" but it's a POP account. I've always suspected that Charter isn't letting go using their mobile apps for iOS. Puzzling that it doesn't block the other way. That is if Mail is open on the iMac it doesn't block access to Mail on either the iPad or iPhone. I'm guessing it's their mobile apps that are the problem but they won't admit it to me.
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If iphone is disabled, how can I turn off "find my iphone" in order to reset the phone
If the iphone is disabled, how can I turn off "find my iphone" in order to reset it?
Go to any other device with internet access and log on to icloud.com using the Apple ID that is active on your device. Select "Find My iPhone > Devices" and select the option to erase the device.
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I bought iphone locked to the USA network one year ago. I have moved to Kazakhstan recently.
Can Apple unlock my Apple Iphone in order to us it in Kazakhstan?Apple doesn't unlock phones. You will need to contact the original cellular provider to determine if they offer unlocking and if you qualify.
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I accidentally deleted part of an iphone (4s) note. Is there a way to restore the deleted text? I learned too late about being able to shake the iphone in order to undo my action, so is there any other way?
Restoring a phone from a backup will put the device back to the state it was when the backup took place, i.e. all info that you had on that phone before using the backup will be gone.
You could try to restore the phone, which will back up the actual data on the phone, including the passcode, and use this backup to set up a new phone with. The passcode will still be the same, because it is part of the backup.
More info here, iPhone and iPod touch: Wrong passcode results in red disabled screen
Not being able to fill in the passcode is not much different from forgetting it.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Also have a look at this one: iTunes: About iOS backups -
IPhone on order at AT&T - what if it comes in damaged?
I have an iPhone on order at my local AT&T store. What do I do if, when I go to pick it up, I find that it has problems (light leaking, loose buttons, zits on back, other stuff that I can determine while at the store)? Can I tell them I want the next one that comes in, or do I have to order a new one and wait another 10-20+ days for another one? I realize I can take it to Apple and get a new one, but I was just wondering if anyone had run into a similar situation at an AT&T store?
Thanks in advance.Isn't this entire thread somewhat premature? How many people out of the million plus iPhone's sold have actually had a phone that was DOA? Since they have to activate it in store, you will see if it works or not.
I think people get hyped up reading this trouble-shooting forum, and start worrying about things that their own phones won't have a problem with. This is a problem forum, short and simple. The million plus satisfied users don't even know this forum exists.
I would say to the OP -- hope you enjoy your iPhone when it arrives and don't worry so much about it. Chances you are going to have problems are less than a couple thousand in a million. -
Will Apple be doing Verizon iPhone pre-orders on 2/3??
I know Verizon will be doing the pre-order on 2/3, but I have a large Apple gift card to use. So my question is will Apple be doing Verizon iPhone pre-orders on 2/3 as well? I couldn't find the answer to this anywhere. Thanks guys.
Based on this link, you will be able to.
http://www.apple.com/iphone/notify-me/
If not, wait a week. -
I'm not sure what's going on with Verizon's ordering system. I ordered two Iphone 6 Plus on 9/19. When I returned from the weekend, I decided to call and check status, and I was told that there was only one phone on my order. They had to cancel that order, and place a new order for two phones.
It now shows a ship date of 10/31. When I enter my preorder confirmation number on the check status page, all it says is that my order has been received. When I enter the order number, no order is found. When I check order status on the verizon page, it says I have not placed any orders.
What gives? Why all the confusion? Can I expect 2 phones to be shipped on the 31st?Sorry about all the confusion, iraden. The preorder confirmation number will continue to be updated on http://bit.ly/RjmCUB until it gets closer to the expected ship date. Once a payment has been processed (up to 30 days before shipping) then it will become an order that appears in My Verizon as well as being searchable by order number. Tracking information will usually be updated about 2 days before the phone is received. I'm confident that you'll be enjoying your new phones very soon and they'll still be shipped out by the 31st as you mentioned.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
for any verizon reps/employees. I have been following these forums since preorder night. the only thing I have learned is that there doesn't seem to be any order/method to our orders. A little background to my experience: I was one of the individuals that didn't have a problem submitting my preorder, couldn't have been any later than 1215am pst. Upgrading 3 gold iPhone 6+ 64 gb. I got the confirmation email one hour later with a shipping/deliver date of 10/07. A few days ago the date changed to 10/03 while the status continues to process. Credit card has yet to be charged. Anyways ive noticed that there are several people with similiar orders who apparently submitted their orders at a later time than mine, others who received their confirmation email at a later time than I did, who not received their phones on 9/19. ive also recently learned that a handful of individuals who are in the same boat as me are starting to get updates where their credit cards are charged and shipment date confirmed (9/24 if I'm not mistaken). I've been patient and will continue to be but I would still like to get a better idea of when my order will be processed or at least how it is decided which orders will be processed before others. and just to be clear I have been to and continue to check the websites listed in responses from Verizon reps with no further clarification than order still processing. If anyone has any idea how verizon dentermines which order the preorders are processed I would greatly appreciate it. Thanks ahead of time.
This is primarily a customer-to-customer forum. Responses by Verizon reps aren't guaranteed and when they do respond, it can be several days after a post is left. If you want a quicker response regarding your order status, you may want to call Customer Service.
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I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had with the cell phone service. i ordered my new iPhone 6 on October 6th along with my husband. i was told by the sales associate at the vierzon store where i placed the order that it would ship a week before halloween. instead of a shipping confirmation, i received an email a week before halloween letting me know that my order had been placed on 10/24/14. i thought this was weird, but figured i could weight another week or two, no big deal. my husband got his phone in the mail yesterday. still no sign of mine. then this morning i got an email letting me know that my order was cancelled and if id like to place another order for a phone, then i can go back to the store and do so. why would i want to go through another month of this??? verzon lost my order. i never canceled it and i am beyond annoyed. i am looking to switch my entire house to another provider. this is ridiculous.
i did not get any reasons or explanations. the email just stated that my order was canceled and that it won't be posted to my credit card (i have more than enough to cover the cost, so that is not the issue). also my husbands phone was paid for from the same card moments before me. my balance is always paid automatically and on time. so that couldn't be the reason either. that's what so frustrating is because they didn't explain what happened. this is what the email read exactly:
"This email is to confirm that your order has been cancelled; you have not been billed for this merchandise.
If you would like to place a new order, you may do so by visiting your local retail store or going online to www.verizonwireless.com.
Business customers should refer back to their local Verizon Wireless Sales Representative if you have any questions or would like to place a new order.
Thank you, and we look forward to your business in the future.
Verizon Wireless"
it almost feels like its saying that i canceled it and that this was to confirm that i did. but i didn't cancel anything. -
Apple Singapore Keeps Canceling My iPhone 5 Order
Hi,
Apple Online Singapore keeps canceling my order of iPhone 5 - a gift for my mom and dad for their anniversary (they are still using the 3G iphones.)
The first one being I used my husband's credit card (we wanted the credit points for the purchase). They informed me that my husband already bought during the pre-order period (one for him and another one for me.) Understanding their policy of "Limit 2 per customer", I did not complain. So I decided to order again, using my own credit card and Apple Store credentials - this is my first time to actually purchase from the online store as typically my husband buys for me. Just yesterday, Apple canceled my order again - receiving the same email that says "Apple is unable to fulfill orders that exceed the quantity limit per customer." I gave their customer service hotline a call again, and they are unable to explain why the 2nd order got canceled. I requested them to reconsider my order, as I believe it complies with the limit. The polite CS rep said he will submit a request but it will take 2-3 days to be assessed, and not sure if approved, and that the delivery date will be moved depending on the approval date. The 1st order's delivery date was 1st November, the 2nd one was 5th November. My parents wedding anniversary will be on the 10th. The Online Store is again closed for orders and I am worried that either the delivery date slips (if approved) or I am not able to buy the phones anymore since Apple might cancel it again. I am frustrated that I cannot find any contacts to Apple to complain about this and that we have to be at the mercy of their ordering system/staff to purchase the devices. Why do I have to go through all this hassle even though I followed the store policy? They cannot even approve my order right away when I called when my credentials are obviously valid. Sigh. If only the items are available on the retail stores here (and they said not sure when it will be avialable).
Anybody can point me out where to complain or voice out my concerns to Apple? Or anybody from Apple Customer Relations? I cannot find any link on Apple's website to send this concern. I feel like Apple Singapore is short of customer service standard too.
Thanks to all and have a great weekend.Apple has already reactivated my order after a few follow-up calls. ;-)
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My iPhone 5 order got cancelled! Please help me out
On Friday at 10:15 pm I got this email from apple:
Dear **** *****,
Thank you for your recent iPhone purchase at the Apple Online Store.
While processing your order, we encountered an issue with your Verizon
Wireless account. According to their records, your account has a past
due balance.
To check your balance and pay your bill, contact Verizon Wireless by
dialing #PAY from your mobile phone or call 1-800-922-0204. Please
complete this step as soon as possible to prevent cancelation of your
iPhone order.
As a convenience, we will keep checking your account for the next four
days. If this issue is resolved, we will automatically resume the
processing of your order. If not, your order will be canceled.
Sincerely,
The Apple Online Store
I've sent the due payment in about a week ago through mail, but Verizon apparently didn't get it yet so apple screwed me and canceled my order which was going to be shipped this Friday! So This is the email apple sent me today:
Dear **** ******,
Thank you for your recent iPhone purchase at the Apple Online Store.
We recently notified you that your iPhone order could not be processed
due to a past due balance on your Verizon Wireless account. Over the
past four days, the status of your account has not changed. As a
result, your iPhone order has been canceled and you have not been
charged.
To check your balance and pay your bill, contact Verizon Wireless by
dialing #PAY from your mobile phone or call 1-800-922-0204. Once your
Verizon Wireless account balance is paid, please visit
store.apple.com to place a new order. If you reply to this email with
your new order number, we will process your order as quickly as
possible.
Sincerely,
The Apple Online Store
It says if I email my order number in a reply message, then apple will proccess my order faster. Does faster mean that it would this Friday as the usual order was suppose to? Or would I still have to wait the normal waiting time for orders which is 4 weeks now. I am so angry!Contact the Apple store directly (or Verizon) as Apple (nor Verizon for that matter) monitor these forums.
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