Iphone 6 order status update

Question

for any verizon reps/employees. I have been following these forums since preorder night. the only thing I have learned is that there doesn't seem to be any order/method to our orders. A little background to my experience: I was one of the individuals that didn't have a problem submitting my preorder, couldn't have been any later than 1215am pst. Upgrading 3 gold iPhone 6+ 64 gb. I got the confirmation email one hour later with a shipping/deliver date of 10/07. A few days ago the date changed to 10/03 while the status continues to process. Credit card has yet to be charged. Anyways ive noticed that there are several people with similiar orders who apparently submitted their orders at a later time than mine, others who received their confirmation email at a later time than I did, who not received their phones on 9/19. ive also recently learned that a handful of individuals who are in the same boat as me are starting to get updates where their credit cards are charged and shipment date confirmed (9/24 if I'm not mistaken). I've been patient and will continue to be but I would still like to get a better idea of when my order will be processed or at least how it is decided which orders will be processed before others. and just to be clear I have been to and continue to check the websites listed in responses from Verizon reps with no further clarification than order still processing. If anyone has any idea how verizon dentermines which order the preorders are processed I would greatly appreciate it. Thanks ahead of time.

Answer 1

This is primarily a customer-to-customer forum.  Responses by Verizon reps aren't guaranteed and when they do respond, it can be several days after a post is left.  If you want a quicker response regarding your order status, you may want to call Customer Service.