IPhone 5 Data and no help from Verizon Customer Serv!

My boyfriend and I both have the iPhone 5, and an iPad on my account. We upgraded his on the iPad line since it was up for an upgrade. He got his.. and is blowing thru gb's but no big deal, he has unlimited. I had unlimited as well, got my iPhone 5 this week on Monday. I work 8-7 so I'm rarely on the internet or any data using apps on my phone. I started getting messages about using my data, but thought nothing of it, as Verizon sent these to me about a year ago and told me it was a mistake. So today I got a message that I am over my data and receiving over charges!!! So I call- BAM! We took you off your unlimited plan- nope we cannot put you back, it was grandfathered... hi um ya, I never said to take it off, nor did I agree to that... The rep says it was on social media and I should have known this.. I may be unlike the rest of the universe apparently, but I pay 0 attention to social media. Then she says the rep who upgraded my phone should have told me this.. well he did not, actually we discussed my plan (per me asking if their was a way to reduce the bill) and he suggested keeping my unlimited plan..and took my iPhone 5 order! So, since she offered me ZERO resolution or help, I asked for a supervisor.. who was as concerned about my issue as a sack of potatoes! She said you can return your iPhone 5 back to us(I would have to pay the shipping)and we can REQUSET that you have your original plan back, but we cannot guarantee that you will get it back. So I say.. You're telling me that a multi-million dollar company is taking something away, does not have to tell me it is happeneing, and opposed to wanting to keep consumers you would rather me send the device back and not re-new my service for 2 years? That does not seem like customer service, loyalty, or good business to me. She yells.. you can send it BACK and we can try to put your plan back! I had enough at that point- Filed a complaint with the FCC...
Gave myself a few hours to calm down.. in the mean time letting my FB community know Verizon screwed me and to be careful. In which time about 6-9 friends text me telling me they upgraded to whatever device and are getting these charges!!!! SO YOU FAIL TO TELL EVERYONE HUH... WOW... So apparently I am not the only one who was not aware of this when placing the order, and oh yea missed it on social media because you have to listen/watch social media to balance your personal Verizon account... NOT
So I try to call Verizon again to be logical and change my plan since I'd rather not argue with Verizon over a 1,000$ bill for my overages.. This rep tells me I should switch to the 8gb plan, which will actually save us about 30$ a month!! SOUNDS GREAT RIGHT...... Followed by me asking (since the bf has the NFL app and is on it all the time..) How much data does the other =line use? ..... Well he used 6.8gb......ok and I had 2gb... and I went over... lets count this out folks.. 6.8+2= OVER 8! Then that is not even including the data the iPad uses!!
Basically... I am screwed! I can give back the iPhone 5.. that I have every right to have... and pay out the rear for data... or I can give it back to Verizon, and *HOPE* they give me my plan back! In my opinion.. this is a bunch of CRAP!

I also did not know about this change before I ordered the iPhone 5. I ordered the phone on-line and it let me choose the same plan I was already on with unlimited data before I placed the order. Now they are basically saying, "too bad." Did you ever get this resolved?

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Blacklisted IP and no help from Verizon support

According to http://whatismyipaddress.com/blacklist-check my IP is listed with no less than 4 blacklist entities.
My browser was recently prevented from connecting to one of my own client sites (that website's host actually alerted me to this blacklisting), which has since been working, but I have no way of knowing how many other websites might deny access to my IP--or even if my outgoing emails are being denied.
BUT THIS IS NOT AN EMAIL ISSUE. This is a blacklisting issue.
Verizon support via Twitter has been ineffective and pointless:
"Since you have a dynamic IP, we're unable to whitelist your IP at this time. ^JGG"
And Verizon phone support consists of wading through phone menus, waiting 10 minutes to get someone and then listening to them read their script as they fumble around completely and utterly ignorant of what I'm talking about. And then getting disconnected--at least 3 times.
I don't CARE if my IP is "dynamic"; OBVIOUSLY my computer/connection is being IDENTIFIED by an IP that prevented me from visiting that site (and who knows how many others) and, thus, Verizon should be able to erase that from my connection and assign a new [dynamic] one.
All I've gotten so far are excuses, technobabble and stupidity. Anything, that is, but CUSTOMER SERVICE. I pay nearly $100 a month for this **bleep**.

All of Verizon's Dynamic IP's are blacklisted from Email lists.
Somegirl speaks wisely on this issue and is correct, IP's that are blacklisted from websites, are typically a result of an out of date bogon filter, and those filters are maintained by the site hosts not Verizon. a "work around" is to simply get a new ip address in a range that your website's host is not blocking. a long term fix is engaging the site host (not the webmaster) and have them update their bogon filter lists.
The blacklisted email thing, though, if that's the issue, then you can't get around that.
In fact, that's such a common practice that this is what a Company has to say about blacklisted IP's that are Dynamic (this company is not associated with Verizon FYI, but it shows the industry attitude about dynamic IP's for Email blacklisting)
http://cbl.abuseat.org/dynamic.html
This IP address is dynamicAs we've mentioned earlier, CBL listings that interfere with legitimate email are almost ALWAYS as a result of virus-infected machines.
The difficulty with dynamic IP addresses is that you may not have had this IP address at the time the virus was infected, so there is nothing you can do to prevent a relisting. Furthermore, the next time you connect, you may well get a new IP address that's already listed.
This situation is particularly common with wireless portals.
So, here the best way to proceed is to avoid having the listing affect you, not remove the listing.
If you have a dynamic IP address, or even just a user of a large ISP, your ISP will have provided you with the name and/or IP address of a mail server you should use to send email. You should put this in your mail reader (or server in some cases) "smart host" or "outbound SMTP server" setting.
Once you do this, you shouldn't be bothered by CBL listings again, and there's no need to delist it.
Even if you could get the CBL to delist it (and we usually do when we're contacted the first time), it's not going to help much in the long run - not only will you likely run into a CBL listing again in the future, other DNSBLs (called "DUL"s) are listing _entire_ dynamic ranges, so the CBL is the least of your problems.
As one example, which we get asked many times about, the DirectWay wireless provider tells their users to set their "outbound SMTP server" to be "smtp.direcway.com". As it turns out, they don't seem to be interested in securing their wireless portal, and supply this to give their users a way around the CBL (and MANY other DNSBL) listings.
Note to ISP staff:The CBL's users expect us to list demonstrably compromised machines. Even if they're dynamic. Do NOT ask us to permanently delist dynamic ranges or any other type of generic end-user pools, because we won't: no exceptions.
The only way you can avoid repeated CBL listings of dynamic IP addresses is to treat the network segment as a NAT'd LAN, and configure your routers to block outbound port 25 from all IP addresses in the range. See NAT information.
It's really pointless to permanently delist dynamic ranges, because "Dialup" DNSBLs (aka "DUL"s) list the whole range anyway.
Solution for email blacklisted customers is different. configure your machines properly using Verizon's outbound SMTP smtp.verizon.com (ssl and port 465) you will be subject to their spam policy's with that config, or get a 3rd party SMTP to use.

Aspect ratio issues with SD box and no help from Verizon

I just renewed my 2 year contract which included a free box but a billing screwup resulted in repeated charges for the box. A CS rep credited the account and said I had the wrong box and she would send out a new one.
i had a 7100 Motorola HD box. I have an older television set (that cannot control aspect ratio) and I have never had HD service but this was the box I was sent by Verizon as part of my contract. Why they felt it had to be changed I don't know, but ..... the box they sent was a 2500 SD box which does not give me an acceptable picture.
It's totally random. Some channels are 16:9. Some are overzoomed 4:3. The FIOS channel bar at the bottom is partially off the screen and the content is clipped around the edges. Commercials are totally random in size and appearance.
The # key on the remote does not work. There is no option in Settings to change the aspect ratio.
CS was ZERO help. They concluded that I had to either deal with the scattershot image sizes and clipped image content or go buy another television. SERIOUSLY VERIZON?
I couldn't get an answer as to why the box I was sent by Verizon as part of my original contract that provided a perfectly acceptable image had to be replaced with a box that doesn't provide squat. I have had Verizon service for approximately 7 years with this same television and this is the first time I've been given a box that can't produce an acceptable image and a remote that can't resize. So why now?
This smells like a bait and switch, or an attempt to get customers to pay for an upgraded box for a service they don't want just to get an acceptable picture. I live in an urban area and there is plenty of older equipment in these homes. So are customers like myself just being told even though you pay a significant amount of money for a Triple Play you are only getting 2 parts of the service?
I find it hard to believe there isn't some way to make the box or the remote change the image size. Can anyone help?

why do so many topics go to private section? we need to see how it's responded to in case we have the same problem..
but yes, our 2500 sd box, basically the 4:3 standard non HD box broadcasts to fit a 4:3 TV.. now some channels will have the black bars on top and bottom to accommodate the 16:9 aspect ratio.. you'll notice this if you run the 2500 box on a flat screen.. if you have it in 16:9 ratio on a flat screen it looks stretched.. the only way to watch regularly is in 4:3 mode.. which basically has the image with bars on all sides.. or you can zoom it and lose a portion of the image.. but it's because the box thinks you're using a 4:3 sd tv so the boxes appear on top and bottom so it can still fit the wider image it's filmed in.. so with flat screens you need the HD box i guess.. unless there is something i'm missing but there isn't a setting that i can find to change how the box exports the image for a flat screen or 4:3. I know the HD boxes have an 'SD Override' option.. which i guess tells the box you're not using a 4:3 tv anymore.. but that option is not on the 2500 SD box.. believe me i looked.. but this is all in reverse for your issue anyhow as you're having trouble with the SD box on an SD TV... which yeah, if you run SD the quality of picture is not as good as the HD programming.. so please let us know what they say to do for you.

We used to have great service, now it sucks! Constantly dropping calls, dead areas that have never been dead. Getting fed up and getting no help from Verizon.

This is really getting old, no help from Verizon. Service was great 2 years ago now it sucks, Constantly dropping calls, dead areas where there used to be fine. What is verison doing to help this???

I have an iphone 5s, my husband has a casio, my sister in law has a Samsung, my friends have various phones we are all experiencing the same thing – dropped calls, no service and it is outside as well as inside the house or the car. At our residence and along the drive to work or to the store. I don’t text much or use my data much so I am mostly concerned with the telephone service.
Every day may not be good, but there's something good in every day. Author Unknown
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!

Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her!
We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!

Restore your iPhone with the backup for your iPhone or as new.

I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help

I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help... I can't pair any device because they can't find whitin themselves.

Wmorlac wrote:
I have the new IPad and can't connect via bluetooth to any of my apple devices...
Correct... See Supported Bluetooth Profiles Here...
http://support.apple.com/kb/HT3647
Suggest you check the User Guides of your Devices to find the Method of what you are trying to do

My iPhone 4s was stolen this weekend and I did the Remote Lock. What exactly does that do? Also, if i do the Remote Wipe will that erase all of my data and impede anyone from ever using the phone?

My iPhone 4s was stolen this weekend and I did the Remote Lock. What exactly does that do? Also, if i do the Remote Wipe will that erase all of my data and impede anyone from ever using the phone?

The remote lock locks the iphone with a passcode that you set. By remote wiping the device it will simply restore it and clear it of all its data, but by doing this it will prevent you tracking it and communicating with it (e.g. remote locking it) in the future

My iphone 5 is on contract from verizon,now i'm on trip to india. can i acess gsm in india is it unlock and my iphone shows ios update so can i update it to ios 7 with indian sim card?

my iphone 5 is on contract from verizon,now i'm on trip to india.
can i acess gsm in india is it unlock
and my iphone shows ios update so can i update it to ios 7 with indian sim card?

Verizon iPhones are GSM unlocked by default, so get a SIM and try it.

I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4. so help me

I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4.

jatpri1730 wrote:
I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4.
Unfortunately, AT&T does not provide unlocking.
Stedman

I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now?

I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now? I have been trying for atleast a month, but I can't find any solutions. I had payed a lot of money on those songs and albums, and now I can't even sync it on to my phone. I know it was stupid of me to press that button, but I need help on trying to get it to sync. -Mohima

You need to have the latest version of iTunes on the computer, version 11.1.3 to be able to handle syncing a newer phone with iOS 7. The iTunes on the iPhone has nothing to do with syncing and is installed by the iOS.
Go to iTunes on the computer, click on Help, Check for updates to update iTunes on the computer, or go to to www.apple.com/itunes/download and download and install the latest version of iTunes to correct your problem.

Fed up with blocked emails and blacklisted IPs from Verizon

Have been struggling with blocked emails and getting no help from Verizon. When sending emails via Outlook, most are rejected whether we create them or just forward them. Sometimes we get a spam notice, but most of the time they just disappear. Have contacted Verizon support and they have changed the outgoing port number with no improvement. They blame the signature block we attach to emails, but removing doesn't seem to improve anything. They say we can't contact the spam people except by email, but that doesn't seem to get any response. Meanwhile, the IPs that Verizon assigns us are on the blacklist. Verizon says this has nothing to do with the problem, but I have to think that it does. Would appreciate some help!

Verizon doesn't control the blacklist at Spamhaus. The outbound spam filter has been implemented along with other measures as part of an effort to prevent that type of block for Verizon IP addresses, but until spammers are wiped from the planet, blacklisting is going to happen.
To get off of the list, you have 2 options:
Appeal to Spamhaus to remove your IP here. Since you have a dynamic IP address, you will have to do this every time you get a blacklisted IP.
-OR-
You can get a static IP address from Verizon. This is the best solution for most businesses.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

How to know date and time information from Trace File defaultTrace.X.trc?

Hi, all.
i'm using EP 6.0 SP9 patch 1.
As you know, default trace is written in the <SID>\JC00\j2ee\cluster\server0\log\defaultTrace.X.trc.
By using the default trace formatter, it shows like the following sample messages.
#1.5#0011110E7B2000590000000100000A100003EC71562E6EBC#1104396451585#com.sap.jms.server.ServerClientAdapter##com.sap.jms.server.ServerClientAdapter#Guest#18####716257115a3f11d9b73b0011110e7b20#SAPEngine_Application_Thread[impl:3]_23##0#0#Error#1#/Applications/JMS#Plain###JMS internal error at ServerClientAdapter! JMS Service is not started!#
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2. how do we change the above date format to easier one
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Thanks.

Hi Sejoon,
I use the standalone Logviewer to read the log files. Works great.
"If you have an SAP Web Application Server Java 6.20 or below you may also get a standalone_logviewer.zip file at the SAP Service Marketplace at service.sap.com/download → SAP NetWeaver → Release 04. In this case JDK version 1.3 or higher must be installed on the system. The java version must be same on the server and the client.
In the SAP Web AS Java 6.30 installation a folder named logviewer_standalone can be found under: <path Of J2EE installation>/<SysID>/JC<nr>/j2ee/admin/logviewer_standalone. Verify that the batch file logviewer.bat is installed in the directory logviewer-standalone.
(source -> http://help.sap.com/saphelp_nw04/helpdata/en/e4/540c404a435509e10000000a1550b0/frameset.htm)
Best wishes,
Noel

Has anyone been able to unlocked iphone 4s 6.0.1 from verizon?? If yes, how??

Has anyone been able to unlocked iphone 4s 6.0.1 from verizon?? If yes, how??

As roaminggnome just told you, only the orignal carrier, in this case Verizon, can unlock the phone. In order to qualify for unlocking from Verizon, you must be a Verizon customer in good standing (all bills paid on time) for at least 60 days.

How do I get date and time component from a DATE object?

Hi All,
I need to get date and time separately from a DATE object, does
anyone know what function I should call? GetDate()? GetTime()?
I need this in a SELECT statement.
Thanks in advance and looking forward to your early reply.
Regards.
Gladywin
30/11/2001

Hello,
See following SQL.
select to_char(sysdate,'dd/mm/rrrr') today_date,
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from dual
Adi

How do you edit out the date and time stamp from a photo

How do you edit out the date and time stamp from a photo

You can blur it out with retouch
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Regards
Léonie

IPhone 5 Data and no help from Verizon Customer Serv!

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