IPhone 5s doesn't work with Mophie case on

I bought Mophie last week at Verizon store. I am a caretaker and thought it would be great however I had to take Mophie off as when I have gone to recharge twice the screen zooms out of proportion AND worse phone will not work so off it came and phone is fine. Phone is important and has to be dependable. I have 5s phone With 5s case. Any suggestions as for now I am keeping case off

Switch off zoom by double tapping with three fingers. Permanently disable it in Settings > General > Accessibility.

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IPhone 5s doesn't work with Mophie case on

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