IPhone 5s won't install updates, when I try, it just opens the app
I have an iPhone 5s. Whenever I press the update button, the app doesn't update. The update button is working more as a button that opens the specific app I'm trying to update. I am very frustrated. I had an iPhone 5s with a previous phone company and didn't experience this issue.
To take advantage of All the Features in iOS 5 See Here
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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Hello, TheHelper1964.
Thank you for the question. There could be multiple causes to the errors that you are receiving. I have included a couple articles that will help you troubleshoot this issue.
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
If you are uncomfortable processing some of these steps, you can also reach out to us at http://expresslane.apple.com.
Hope this helps,
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Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
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Thanks for your help; hope this wasn't extremely long. -
I have an iphone 5, I have many apps to update. when I open App store and go to update app, it just opens the app. I closed down all my apps and restarted my phone. please help. thanks.
I noticed the same problem yesterday on my iPhone 5 (7.0.3)
Update all option was greyed out and attempting to update individually just opened the app.
I did a hard reset and bingo, worked first time. -
my ipod touch 5 won't let me update my apps, when I click on update it just opens the app. also the update all at the top isn't highlighted so I can't click on that.
Try turning it off for 20 seconds and then on
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How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
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When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??
Settings>Store: Tap the AppleID and choose "Sign Out", it will then prompt you to sign in and you can use the new AppleID.
NOTE: Apps must be updated with the AppleID they were purchased under.
EE -
When I try to go to the app store, I have a popup for a free game that won't go away. I can't get into the app store.
This happened to me twice lately. I finally got around it by double tapping the home key to go back to the homepage finding the app store that was running and flicked it up to get rid of it.
When I went back to the App Store the Popup was gone. -
Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
My ipad apps wont update. When i press update it just opens the app.
Whenever i press update it just opens the app. The update all button is not also available
Try turning it off for 20 seconds and then on
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Clicking update just opens the app?
Snapchat recently sent me a message saying that soon my version of the app will stop working, and that I need to update the app. However, when I go to the app store and to updates and click the update button, my phone just opens the app and nothing else happens. This happens with all of my apps.
Could it be that I don't have ios 8?
Or that my phone doesn't have enough storage (1.5 GB available)?
Or is it that my phone is older (4S - 14 months old)?
I have a friend who has a 4s iPhone without ios 8 and who updated her apps just fine...so any ideas on what's causing the problem and how I can fix it?Free up some space, a 4S is still a good phone and you can update it to 8.2 just fine. If that doesn't work, delete the app. Hold it until it wiggles, click X, delete. Go back to app store and redownload it. Should work. Need to back up that iphone, there are several different ways to back your pictures or videos.
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When i try to connect to the app store i get a message a server with the specified hostname could not be found?
No, its been never jail break this happens sometimes but sometimes it doesnt. And he is not in the U.S.A, and is using his iphone in another country. Can it be because of a modem or bad internet?
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Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time
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