IPhone charger caught fire!

Hi all,
I plugged my new (3 month old) charger into the wall at work yesterday, when I switched it on there was a flash, a pop followed by flames coming from it.
The office circuit breakers tripped which stopped the fire. But obviously now need to get a new one and sort out the problem so that no one else has a problem... What would have happened if it had been at home in the middle of the night? I shudder to think!
Has anyone heard of this happening before? What's the best course of action? Is there a dedicated complaints department at Apples London HQ?
Thanks,
Binksieboy

Get a power strip surge protector. This not only allows more outlets but also protects them further than a regular outlet. You may only need to get a new charger.

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IPhone charger caught on fire

My iPhone's charger caught on fire and left a burning hole where the charging place of the iPhone is at. I bought my iPhone 3G on July 11, 2009. What do I do?

Call U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466) and ask them what to do.

My iPhone cable caught fire. What steps can I take?

I mostly charge my phone via my laptop. The cable has been acting up the past week or so, (computer said USB disabled, etc.) I also noticed some bunching near the end. Decided it was probably time for a new cord, but didn't think much else of it.
Tonight I stepped away from my computer for a few minutes. When I returned, I noticed the cable had melted, and the now exposed wires were red hot. Next thing I know they catch fire. I removed the cable from the area immediately, and it cooled down.
Definitely not trying to play the blame game (Have had three Apple cables do something similar before, (2008 MBP charger, iPad 2 cable), though they never caught fire), but this could have been so much more serious, had I not been around. I've already ordered a new cord, but am a)frustrated I had to order a new one in the first place, (my phone is less than a year old), b) want to avoid this happening in the future.

Did you call Apple about this before replacing the cord on your own?
a) If the phone is under a year old it is under warranty.
b) This sounds like something Apple would like to know about. Note there is a "Contact Us" link at the bottom of all these pages.
c) They may have hints on how to avoid this in the future.

My verizon charger caught fire. Now what?

Its a Verizon brand portable charger, bought two months ago at a Verizon store. Had it plugged in only a few hours, when suddenly a cloud of brown smoke and a burning smell burst out. Thank god I was sitting right there. I took it right back to the store, and the clerk confirmed he smelled smoke. But they're only offering me a partial credit, and instead of returning it to Verizon to find out why it caught fire, they just threw it out (I got it back). Now what? Only two months old, only charging a few hours, and it catches fire?!
Model B141000

They have a 1-year warranty on chargers, but there can't be any physical damage. There's no way to differentiate if you were careless or if it was a defect. Go with the partial credit or just buy a new one for full price somewhere else.

IPhone 4 caught fire!

Hi all
So a few days ago I was in school and my IPhone was at around 70% charge. The screen then went black and after around an hour it got extremely hot in my pocket. I took it out and there was smke coming from it and I put it out but stomping on it. I experienced such heat before when using the phone but it never had gone on fire in anyway.
A lot of people are telling me IPhones really shouldn't do this regardless of the age of them.
I opened the phone one to replace the Back plate on it as the other one was broken.
Is Apple held liable for this sort of thing happening or is it completley the owners fault
Michael

I2elax wrote:
Is Apple held liable for this sort of thing happening or is it completley the owners fault
It's the owner's fault in this case because...
I opened the phone one to replace the Back plate on it as the other one was broken.
And that is considered an unauthorized modification.

Macbook charger caught fire in bed!

My boyfriend was using his macbook pro (less than a year old) in bed next to me while plugged into the charger and out of nowhere the cord began to sizzle with sparks, followed by small flame and smoke. He immediately unplugged the charger from the wall, and then from the computer and we were left with a burning smell and a black burn hole in the side of the cord. The computer seems to be working ok and we are both thankful that we were awake to stop the fire before it destroyed our home. We made an appointment with a mac genius for tomorrow. This has got to be something apple will replace for free, right? Has this happened to anyone else on here? There are lots of blog posts from other people who have had a similar experience. <edited by host>

MagSafe chargers get warm. Very warm.
But to get to the point where it catches fire is not a good thing.
Apple does not have to replace anything for "free." They well might--they should!--but they are under no obligation to do so, especially if you're past your warranty. I'd check on that first! In your case, less than a year, it should be replaced.
My question is: what was he doing with the MacBook in bed? Anything other than an electric blanket in something with things like flammable cotton sheets doesn't strike me as a good idea. (But that's just me.)
Best of luck in any case--
Doc

Powerbook charge caught on FIRE!!!!!

MY POWERBOOK'S GENUINE APPLE CHARGER CAUGHT ON FIRE!!
Has anyone elses done similar?
It burnt the floor and if unattended could have burned down the whole house! I'm shocked that this could have happened. Apple USUALLY have really high quality products. Its making me wonder if I should buy the new macbook or not. (The powerbook is in need of replacement anyway....so old!) I tried to call that apple number 133 622 but the first thing they ask for is the serial,...which I don't have in front of me at the moment....so I decided to come here. Is that the only number they have for support?

I'm 95% sure Apple would have sent you a replacement AC adapter without charge or protest if you had gone to Apple in the first place. Complaining here does no one any good, frankly; those adapters were on the market for six or seven years, and the number of failures like yours has been very low. Not negligible, certainly, but very low. There were several modifications to the design and construction of Powerbook AC adapters during those years, all of which made them more robust. There have been additional improvements since then in the adapters sold with MacBooks and MacBook Pros. Older Powerbook G4s and the least durable adapters that were sold with them in their early years are passing out of use, and the time for spreading alarms about them has also passed. Apple still addresses occasional serious failures like yours on a case-by-case basis, warranty or no warranty. We occasionally hear about them here.

My Iphone 4s which I bought less then 3 months ago caught fire today and burnt the back off and a hole in the battery.. I got a good burn on my finger also.. Not sure why this happened.. I wonder what I should do

I bought a new Iphone 4s at walmart with my at&t upgrade and today, it caught fire, melted a hole in the battery and melted the screw connectors on the bottom of the phone and the back came off.. Im not sure what to do on this deal.. Im now trying to get it to work and dont want to spend 500.00 on a new phone when this one messed up for no reason.. Luckly it just burnt one of my fingers.. where is was it could had burnt my house down very easy.
<E-mail Edited by Host>

If safe, carefully slide iPhone into a plastic bag, double bag it for sure. Use items like pencils or kitchen utensils so you do not touch it. Make Genius reservation, and take it to Apple for replacement under Warranty.

What happens when your iphone charger sets on fire and you tell apple about it ?.

what happens when your iphone charger sets on fire and you tell apple about it ?.

They make a decision. How did you tell Apple about it?

My phone has caught fire (iphone 4)

french :
Il y a 10 jour mon téléphone a pris feu sans aucune raison. Ce téléphone a brulé mon mobilier risquant de blessés mon fils et a failli brûler ma femme qui était en train de l’utiliser. Apple ne veut pas me dédommager et m’accuse d’avoir endommagé l’appareil.
Est-ce que quelqu'un s'est déjà retrouvé dans ma situation ? Si oui, quelles procédures avez-vous engagées ?
english : Ten days ago, my phone caught fire for no reason. It has burned furnitures in my house, which could have hurt my son and my wife who was using it. Apple doesn't want to compensate me for the damages on my furnitures and is accusing me of damaging the phone.
Does anyone around here is in my situation ? If so, what have you done ?

Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. I can just about guarantee you that they will want to hear about this, as Apple is always interested in the safety and health of their customers.
Best of luck.

Iphone charger fire.

My iphone charger (bought in January) just burst into flames. Luckily it happened when I was in the room and could put it out, or else the room would have gone up. Is this something apple knows about?

It depends on how old it is. There was a recall of chargers about 2 years ago.

Iphone charger/docking station overheat

From: Katherine.Chan@s**ll.com [mailto:Katherine.Chan@s**ll.com]
Sent: Thursday, February 02, 2012 3:56 PM
To: gerald.liu@s**w.ca; bryan_liu@s**w.ca; specialkarii@g**il.com
Subject: FW: SAFETY MOMENT (HSSE): iPhone Charger Left Plugged Into Vehicle Outlet
FYI
From: Katkuri, Vinod K SOPUS-ITD/DS3641
Sent: Thursday,January 26, 2012 8:13 PM
To: Jones, Janet C SDIUS-ITD/MP; Boldt, Ben A SOPUS-ITD/MSA; Reed, Michelle A SOPUS-ITD/AMS; Koern, Juri SOPUS-DSU/125; Smith, Moira SCAN-ITD/DCA
Subject: FW: SAFETY MOMENT (HSSE): iPhone Charger Left Plugged Into Vehicle Outlet
See below for a safety lesson!
From: Teamer, Joyce M GSUSI-PTD/CBSA
Sent: Thursday, January 19, 2012 1:51 PM
To: GX-PT-PTD-THSC FPS HOU; GX-PT-PTD-THSC HC AND SCM CONS HOU
Hi All, Wanted to share!
As some of you may know, we had a pretty scary incident recently. Attached are pictures of what remains of our 2007 Suburban. We are all okay but I wanted to warn everyone not to make the same mistake I did. This fire resulted from leaving an iPhone charger/docking station plugged into the car outlet. It overheated and started a fire, while parked in our garage. PLEASE unplug anything you have in your car outlets once you turn off your car!
We were VERY fortunate that we found the fire, at 11pm, before going to bed and before it spread to the house. None of our garage heat detectors or house fire alarms went off (another item to take care of on my “to do” list). Feel free to pass this along to anyone you want. Better safe than sorry.
IMG_2433
IMG_2435
IMG_2438
IMG_2440
IMG_2441
Joyce Teamer
PTD/TDSA-US
Shell Global Solutions (US) Inc
Email: Joyce.Teamer@S**ll.com
Internet: http://www.s**ll.com
< Contact Info Edited By Host >

Any clock radio designed for an iPhone and a dock extender (http://www.amazon.com/CableJive-dockStubz-Converter-Through-Adapter/dp/B003TJR2H S/ref=sr_1_8?ie=UTF8&qid=1323723379&sr=8-8) or dock extension cable should meet your needs.
@Rudegar, I must compliment you on your choice of cases.

Why does my 3rd gen ipad only charge with an iPhone charger and not the 10w charger it came with?

Im only asking this because it's annoying me , but my 3rd gem ipad will not charge with its 10w charger ? It will happily charge with my iPhone charger, and my iPhone will happily charge with the 10w charger but why won't the ipad charge with the charger it came with ? Any ideas ?

The cable for your 10W charger may be defective.

Understanding iPhone Charging and Power Adapters

I've been in a protracted discussion (now locked) regarding iPhone battery charging and whether it is harmful/helpful to use the iPad power adapter rather than the iPhone power adapter.
There are a lot of misconceptions related to iPhone charging and current ratings on the iPhone and iPad power adapters. As an electrical engineer, I'd like to clear up some misconceptions.
Apple supplies a power adapter, not a "battery charger," with the iPhone and iPad.
The iPhone power adapter supplies a constant 5V at up to 1A (rated–independent tests have shown that it can supply almost 1.8A).
The iPad power adapter supplies a constant 5V at up to 2 or 2.1A (rated).
The iPhone's battery charging voltage and current are regulated within the phone.
The iPhone's battery is rated at 3.7V. Charged with the raw 5V from the power adapter, it would be destroyed. Fortunately, the internal regulation in the iPhone prevents that.
The maximum current that an iPhone will draw from a 5V power adapter is right around 1 amp. It does not matter if the charger is capable of supplying more, that's the most that the iPhone will use.
Because of the internal charge regulation, the iPhone battery will not charge any faster on an iPad power adapter than on an iPhone power adapter.
Apple approves the use of the iPad power adapter with the iPhone. It is completely safe for that purpose and does not harm the phone or battery in any way.
A water analogy might make this much easier for people without electrical engineering background to understand.
Water pressure (psi) is analogous to voltage.
Water flow (gallons per minute) is equivalent to current flow (amps).
A faucet valve is analogous to the iPhones battery charging regulation circuitry.
A bucket's capacity (gallons) is analogous to a battery's capacity (amp-hours or AH).
Let's say you adjust the faucet to flow 1/10 of a gallon per hour. The five gallon bucket will take 50 minutes to fill up. Easy enough. But then...
You need a lot more water flow for a new sprinkler system.
You need a lot more current for your new iPad.
Since the water pressure is constant at 80psi, the only way to get more flow use a bigger supply line.
Since the voltage is constant at 5V, the only way to get more current is to use a higher current power adapter.
After installing the new higher capacity water supply line, you go out to your faucet and adjust it to 1/10 of a gallon per hour.
After plugging in the higher capacity iPad adapter, you plug in your iPhone and its charging regulation circuitry adjusts the current flow to about an amp.
The bucket still takes just as long to fill up.
The battery still takes just as long to charge.
The faucet is not under additional strain since the pressure is still 80psi.
The iPhone's battery charging circuitry is not under additional strain since the supply voltage is still 5V.
I hope that I've clarified this for those who want to better understand the subject.

As far as the battery status, the tiny little icon in
the upper right corner of the screen is somewhat
helpful, but while it is connected it does not
actually indicate the level of the charge or that the
Iphone is charging. I was hoping to find a more
informative screen that would give better battery
details. When you first connect the iPhone sometimes
I get a large battery icon that shows the level
visually Is there a way to navigate to this screen?
1. Press the top button to turn the display off if it's not off already.
2. Connect to a power source.
3. The screen should display a large battery meter in the middle of the screen that actually shows the state of charge, even if charging.
If you don't see this plugged into your Mac try the AC adapter that came with the phone. If you still don't see it take it to an Apple store.
best,
Larry
Lenovo T-60 Windows XP Pro

My 4yr old iMac's video card caught fire, should apple replace it?

I bought an iMac on Monday 24th December 2007, and after attempting to turn it on - 19th January 2012 the video card caught fire in it and has damaged the computer completely.
I find this very surprising from such a high quality brand such as Apple, and I'm wondering if I'm within my rights as a consumer to ask for a refund or fully paid repair. The computer is barely four years old and I treat it with kid gloves. I keep it well away from any danger and it sits comfortably on a solid wood desk, So again I find it impossible to believe that this is a 'natural death' of a iMac.
I took the iMac to a reputable apple centre who quoted me around £1200 to repair the faulty machine.
Cana anyone offer any advice or have suffered any similar problems?

Your iMac is far beyond it's normal warranty, and even beyond the period that would be covered by AppleCare. So getting Apple to cover the issue for free is highly unlikely. I doubt that any consumer rights group would find that Apple is obligated in this matter.
You can of course call Apple support and discuss the matter with them, but even if the iMac actually caught fire rather than a chip just failing (which can in some cases result in significant smoke and stink and make it seem like there was a fire), it's not likely Apple will do anything for you since you probably could not prove that the fire wasn't caused by dust or other debris in the system.
Regards.

IPhone charger caught fire!

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