IPhone in service for a week

iPhone sleep/wake warrenty replacement has now been a week and still showing as repair pending despite it arriving in the Nethrlands on Monday. Does anyone know how long it takes before they return it?

call the number you used to set it up the return

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I will be in an area without service for a week. I want to use my iPhone as my camera. Any tips on maximizing battery life?

I will be in an area without service for a week. I want to use my iPhone as my camera. Any tips on maximizing battery life?

Leave Airplane Mode enabled.

No Service for 3 weeks & 3 replacement SIM cards!

I've had no service for almost 3 weeks and I've changed my SIM card 3 times as asked by the EE team on the phone. I had service for 1 day last week after I got my 2nd SIM card. Then the day after I'm back to no service again! I've since got a 3rd SIM card and it still doesn't work.
I've tried a pay&go sim and that works, so it's not a problem with the phone.
EE knocked me £20 off my bill when it got to 2 weeks no service, but now I want them to cancel my contract as I've had enough. Does anyone know if they will do this for free and not charge me for the remainder of the contract as they obviously can't fixed the problem. (I only have 3 months left of it)
I'm sick of calling them, I've spoken to 10 different agents over the past 2 weeks!!

Have you tried the SIM card in a different device ? It sounds like there is a issue when they migrate your number to the new SIM card and they are cancelling your new SIM card. But it's wirth trying a different device if you can. Also try going to a store to get a SIM card they can even start the migration of your number.

NO SERVICE FOR A WEEK!!!

I called with my first service request on July 16, letting them know my phone/internet box was hanging off my wall outside. They have since scheduled to come 4 different times over the last week but never showed up and never called (including one night when I waited up until midnight b/c they said it could be that late). My last call to them was supposedly with a supervisor on July20 who promised service first thing this morning. But the morning has come and gone w/no repair technician and no phone call. With my husband in the hospital, I cannot continue without a phone and cannot continue to schedule our lives around a phone company that never shows. What can I do now...Can someone PLEASE help me?????

Hi helpme2,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

NO BT SERVICE FOR TWO WEEKS

I'm a BT customer
I cant make or receive calls, I receive less than 1MB Broadband and my BT Vision doesn't work due to the limited broadband speed (V04 error) and this has been for the last two weeks...I currently have three separate faults logged with BT regarding this matter and one complaint, which they don't seem to care about One of the faults says resolved but its obviously not.
I had 8GB speed and full service prior to the failure.
I moved house with BT home move on the 26th August after seeing how smooth it seemed on the TV adverts what could go wrong??
On the day of activation The Engineer arrived and said there was a problem between our house and the exchange, but he wasn't qualified to do the repair so this was the first day I wasted off work. A second Engineering visit was then scheduled to repair the line. I was then told that the problem could have been fixed at the exchange and there was nothing more they could do at our property and that BT would contact us when the repair was complete at the exchange, that was the second day I wasted off work. After a few days with no phone calls and no service I called BT and asked what was going on, they said they were looking into the issues and will get back to me once the problem was resolved. I received a text about an hour later saying all was well and my services were now ready to use. I had wasted a few days off work but was just happy it was working
2 weeks later we get a random text from BT saying our services are now activated and welcome to BT?? from this point nothing has worked and I have spent more that three hours on my mobile phone and have had another day off only for a no-show by the BT Engineer with no phone call or message as to why they didn't turn up or why the services still don't work. I have another Engineer visit scheduled for Monday 10th, which is the last chance for BT - if an Engineer fails to turn up or cant get the line working I will be forced to stop my payments until the BT service is resumed. Can anyone tell me if I'm within my rights to do this? I just want my services back! If I new how many wasted (unpaid) days I would have to take off work and how many hours I would spend on the phone I would have been better to just pay off my contract and defect. since my house move on the 26th Aug I have only had about two full weeks of service any advice as to my rights in this matter would be appreciated?

It's good to hear that your issue is progressing.
Frustrating though it is, I have a certain amount of sympathy with BT because they are totally dependent upon Openreach to handle the faults. It would be the same if your phone service was provided by Sky or anyone else. Openreach have to do the technical stuff and, from my experience, their systems do not seem to be geared up for dealng with the general public and this is why they don't care about missing appointments or just turning up on spec. They have a monopoly and can please themselves because their customer is BT and not you or me.
I find having to go through a call centre frustrating because the people you speak to are not connected at all with the people with the technical knowledge. I have been told many different tales by these people after thay have checked with the engineering department and phoned me back. I even got two completely different versions of what was happening with my phone when I disagreed with what they told me the first time and they referred it back to them again. Someone was making it up - I don't know who. Also you never talk to the same person twice. I think BT could improve this aspect although this is a common problem with large businesses these days.
I live in hope that this will be sorted out soon.
Tony

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue and solved it?

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue

If you got the Unlocked message it means it was successfully unlocked by AT&T. Apple will not relock or block it. They have no objections to it being used on T-Mobile. It is still under warrantee. Take to an Apple store. They can test it with a SIM from AT&T. If that doesn't work have them replace the phone. Have them verify that the new phone is unlocked. If it does work with the AT&T card then it is a T_Mobile problem.

HT4623 Is this the most up to date article on up dating the iPhone - it there anything about the problems relating to the up date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

Is this the most up to date article on up-dating the iPhone OS - is there anything about the problems relating to the up-date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store

Service Problem it keep say Searching... For 3 weeks now

Dear Apple I have a iphone 4 and I'm having some problems with the service bar instead of my service it says Searching... And it been say this for 3 weeks and my company won't even give a new phone what should I do ?

have you tried to restart it?
this is how you do it
http://support.apple.com/kb/HT1430?viewlocale=en_US&locale=en_US

Recently ordered an unlocked iphone 4s on Nov. 24th. However, I have yet to receive a shipment notification email. Status of order has been on processing items for a week now. Anyone know how long it generally takes to receive shipment notification?

I recently ordered an unlocked iphone 4s from the apple store online on Nov. 24th. However, I have yet to receive a shipment notification email. The status of my order has been on processing items for a week now. Does anyone know how long it generally takes to receive shipment notification?

Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

Iphone 4s is not working for a week

i have my iphone 4s for 6months and suddenly it doesn't turn on for a week now. i tried pressing the sleep/wake button together with the home button but it doesn't work. can someone please give me advice. thank you in advance.

Try following along with this Apple doc -> iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions.   If it does not function, inspect it for signs of damage.   If the button is damaged or is not functioning when pressed, seek service.
Check    if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See   "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears,   continue with this article for further troubleshooting steps.
If the iPhone did not turn on,   reset   it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

Hey ' I have hAd my iPhone 5s for a year now ' and can't remember my iCloud password ? And can't change it from my phone or the apple website? Phone hasn't been backed up for 32 weeks ? Any help on what I should doo!?

Hey ' I have hAd my iPhone 5s for a year now ' and can't remember my iCloud password ? And can't change it from my phone or the apple website? Phone hasn't been backed up for 32 weeks ? Any help on what I should doo!?

Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com. Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

I've only had my iphone 5s for a week. I keep getting an error message of "Server has stopped responding." I need the server to work. Does anyone know if there is a "fix" for the problem? Other wise, I probably best return for a refund and get a Samsung.

I've only had my iphone 5s for a week. I keep getting an error message of "Server has stopped responding." I need the server to work. Does anyone know if there is a "fix" for the problem? Other wise, I probably best return for a refund and get a Samsung. Thanks

sandyzotz wrote:
Other wise, I probably best return for a refund and get a Samsung.
Unlikely. Based on the complete lack of detail of the issue provided it is entirely possible the same issue would occur.
Unless and until the user provides some actual details of the problem, there is nothing the indicate that the issue is with the iPhone.

My iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. tried to solve problem permanently - in mid of reset all settings my sim card failed again. help! not backed up on icloud, just itunes. don't ask. thanks!

my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in. Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings. while in the middle of resetting, there was an invalid SIM card again. so a few questions - which should i do first? try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card? don't know if one will jeopardize the other. also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost? is there a way to essentially not reset? i thought the reset was okay because it said i'd lose no data or media. Help! thanks much!

my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in. Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings. while in the middle of resetting, there was an invalid SIM card again. so a few questions - which should i do first? try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card? don't know if one will jeopardize the other. also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost? is there a way to essentially not reset? i thought the reset was okay because it said i'd lose no data or media. Help! thanks much!

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them eithe

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them either failing or not sending at all. Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?

Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced.

When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week a

When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week and used tons more data than usual and am hoping that will save me this month.

concretedonkey, I'm glad you were able to take advantage of this offer when you ordered your new iPhone 6. I can certainly review your account to ensure this was added for you. Please reply to the direct message I have sent you.
AndreaS_VZW
Follow us on Twitter @VZWSupport

IPhone in service for a week

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